# Page 2 | Docsvault Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Docsvault the right Document Management solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234054/Docsvault/reviews

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Docsvault

4.7 (40)

[View alternatives](https://www.capterra.com/p/234054/Docsvault/alternatives/)

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Last updated March 18th, 2026

# Page 2 - Reviews of Docsvault

## Showing most helpful reviews

Showing 26-40 of 40 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DH

David H.  
Secretary Treasurer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "ATU Docsvault "

December 23, 2025

5.0

It has been exactly what we needed, and we are very pleased with the performance. Our members know that their records are safe and accessible.

Pros

The accessibility of the product on our devices. We have been able to be more efficient and save time for other tasks.

Cons

The cost can be a bit high for smaller businesses like ours. The valve is there for us, but if we didn't see it, the cost would have been the determining factor.

Review Source

Response from Easy Data Access

December 26, 2025

Thank you for your thoughtful review. We’re happy to hear that Docsvault has improved efficiency for your team and that your members feel confident knowing their records are secure and accessible. We appreciate your candid feedback on pricing as well. Your perspective helps us continue to refine how we deliver value to smaller organizations.

PG

Pamela G.  
City Clerk and HR Director  
Government Administration  
Used the software for: 6-12 months

### "Happy to have been introduced to them."

December 4, 2025

5.0

Docsvault has delivered substantial value for our organization, offering robust features without unnecessary cost. Customer support is responsive, knowledgeable, and easy to work with, which keeps implementation and troubleshooting simple. Performance has remained steady as our workload has increased, with fast searches, smooth uploads, and reliable daily use. Overall, Docsvault has proven to be a practical, dependable, and cost-effective solution for our operational needs today and well into the future.

Pros

Docsvault has been a substantial value for us. The platform delivers solid features at a fair price. Customer support is reliable and easy to work with. They respond quickly and know the product well. The system is simple to use. Document management and file sharing work smoothly. Organizing, locating, and collaborating on files is fast and dependable. Performance has stayed strong as our workload has grown. Searches, uploads, and daily tasks run efficiently with no lag.

Cons

Nothing, except you want me to write what I like least, and I have nothing to write about. Thank you.

Review Source

Response from Easy Data Access

December 5, 2025

Thank you for your wonderful review! We’re glad to hear Docsvault has delivered strong value, smooth performance, and an easy user experience for your team. We also appreciate your kind words about our support staff—they work hard to provide quick, knowledgeable help. Thanks for your trust in Docsvault.

CS

Chhaya S.  
Lead  
Computer Software  
Used the software for: 1-2 years

### "A user-friendly system for collaboration and control"

December 23, 2025

5.0

Our overall experience has been positive. The system gives us good control over our documents, ensures security, and provides a reliable platform for collaboration.

Pros

We like that all our documents are centralized and easy to access. Version control, workflow automation, and collaboration tools are excellent for keeping teams in sync.

Cons

Direct integration options with other business applications are still somewhat limited, looking forward it.

Review Source

VP

Vasco P.  
Manager, Information Systems  
Government Administration  
Used the software for: Less than 6 months

### "Docsvault 2025 Review"

December 29, 2025

4.0

The representatives were very helpful, patient and reliable. the most difficulty was getting the other users to cooperate and do what was necessary.

Pros

Its similarity to our existing paper base system. It provides a pictorial view of our existing system, thus making it easier to understand.

Cons

Trying to develop the necessary workflows was a tedious exercise, but once you understood the relevance of the process, it gave some satisfaction when completed.

Alternatives considered

[DocLink](https://www.capterra.com/p/210420/DocLink/)

Reason for choosing Docsvault

Overall presentation and easy to understand.

Review Source

DF

David F.  
VP  
Medical Practice  
Used the software for: 2+ years

### "Medical billing company with over 7 years experience using the product"

December 8, 2017

5.0

Cost savings, time savings, decreased frustration, increased efficiency. The product handles everything I need it to do and there are still functions that I can grow in to. I can't even say the price is a con since it is very competitive with all the other products at which I looked. I think it was even less expensive. We're a small-medium size company. This was definitely an expense. At one point I just had to drop the filing cabinets and bankers boxes, the whole paper chase, and go electronic. When you look at costs of supplies, storage space recovered and sprinkle in the time spent looking for paper documents an electronic solution makes sense. I would say the only additional cost to consider is that of a scanner. Either get a desktop one for each user or get a decent one for the office. Don't go paperless without a GOOD scanner, and don't depend on a multi-function copier. They can't handle documents of different sizes well.

Pros

DocsVault (DV) is the perfect package. I am the type to research all available options. I settled on DV 7 years ago and it was definitely a good decision. The product is both simply intuitive while at the same time very customizable. Whether it is from specific user defined fields to the whole process that a document needs to take from start to finish DV can handle it. I started with the Small Business edition and that suited our needs for a few years. I moved up to the Enterprise edition about 2 years ago because I needed custom reporting. The upgrade was easy. I have also moved the whole install between computers with no issue. Install in general is simple. Install the SERVER portion on any computer, it does not need to be an actual Windows Server; then install the CLIENT program on the other computers that will access DV. PLEASE NOTE: I'm not a paid spokesperson, just a satisfied customer. It's not only the functionality of the product, it is also the support that I have received over the years. There is a genuine "want" to assist with the product. They are good people and this is a great product. If you're looking for a document management program DocsVault is a great choice.

Review Source

CD

Carmine D.  
physician  
Medical Practice  
Used the software for: 2+ years

### "Pretty Darn Good"

May 28, 2025

5.0

Very happy a lot of your upgrades are aimed at big industry that smaller parties really do not need but no big deal for me, I just use what I need. I have the small business edition and have been using docsvault since it's been in business!

Pros

The almost unbelievable support your support team gave me when I had a program corruption due to a power surge-- can't say enough good things!

Cons

Data search engine is good but I think can be better. I use it and DT Search program, which to me seems more robust

Review Source

David K.  
Systems Analyst  
Chemicals  
Used the software for: 1-2 years

### "Excellent DMS with a huge amount of features. Great customer service."

February 6, 2018

5.0

Vastly improved our document management and storage capabilities. Workflows have automated many of our processes.

Pros

We have been able to manage and automate so many of our processes using DocsVault. There are so many tools and features that we discover new things every week that streamline or eliminate parts of our current paper-based processes. Very powerful software that gives our end-users instant access to the files they need and perform the work they need to do on them.

Cons

With all the features comes complexity. It can have a bit of a learning curve both for the admin and the end user. The interface can feel a little cluttered at times because there is so much information available. But with each new version I'm seen improvements and a real attempt to streamline the experience and increase usability.

Review Source

SM

Sandy M.  
Physician  
  
Used the software for: 2+ years

### "Docsvault Small Business is easy to use, solidly reliable and extremely versatile."

November 20, 2017

5.0

Pros

I have been using DocsVault in two or three different versions as the product has evolved for many many years. From the beginning, I have been using DocsVault for the management of documents related to my medical practice and the personal, financial, legal affairs of my family. It is proven invaluable as a multipurpose tool to manage important documents. It is easy to use, reliable, and secure. It will handle documents in any format, and easily allows the user to import and export documents from DocsVault, manage email documents, and send emails with attachments with these directly from the application. Additionally, on I think the two occasions in the last probably 10 years that I have been using this program that I have required technical support, an agent has signed on remotely and fix my problem quickly and efficiently. I am most impressed with DocsVault tech-support.

Cons

The newest version of the scan module is a little more difficult to use that the previous one. It would also be useful to create zipped files from with in the program.

Review Source

FP

Frank P.  
owner  
Insurance  
Used the software for: 2+ years

### "I have been a D/V user for about 4 years. It is a very stable and reliable platform for our business"

February 6, 2018

4.0

It is easy to use and reliable.

Pros

I like the ease of use, unlike some applications the learning curve is easy and when changes are made to the system, they are not disruptive in nature. Even the best software is only as good as the support team. Docsvault's team has never let me down. One of the customer rep is extremely patient and doggedly works to fix a problem all the while takes the time to explain things, even though I am not a teckkie. I enjoy working with everyone there. When they have annual software renewal subscriptions, they do not gouge you with huge price adjustment increases. Their software is fairly price and does the job for which it was intended. Very satisfied with this choice and do not see me changing from them anytime in the future.

Cons

When making a selection to say e-mail/print for instance sometimes the selection will change to another client and if you are not careful, you select the wrong option. I think it is a stray finger on my part, not sure exactly.

Review Source

SC

Steven C.  
Managing Director  
  
Used the software for: 2+ years

### "Docsvault has made the transition and then use of a paperless office as easy as possible."

December 1, 2017

5.0

Pros

I have used Docsvault for over 7 years. The software utilises the familiar file structure format for document storage and then overlays this richly with many features for categorising and searching documents easily. The benefits of a paperless office are innumerable. My experience in dealing with the Docsvault support team is extremely positive. Queries and problems are attended to very quickly with either an email response, or if it is beyond my capabilities, a remote session.

Cons

I find it hard to think of anything, but if pushed, I'd say that the documents are stored with names only recognised via the software. It would be helpful at rare times if the file names were retained to identify the files intuitively from Windows File Explorer

Review Source

sC

sean C.  
president  
Construction  
Used the software for: 1-2 years

### "Disappointed"

December 30, 2016

3.0

It's a pretty big decision as to which program to go with and I'm afraid I made the wrong one with these guys. They say all the right things going into it but I wouldn't recommend this to anyone. At least once a day, the program freezes up on you and you must shut it down and reopen it. Very annoying because it never happens at a good time. If you put a document in a file, there is no way of knowing there is a document in the file unless you open it up. We have thousands of files with tens of thousands of sub files. Instead of opening up a file and knowing exactly where to look, you have to look everywhere because you don't know where it is until you find it. a lot of quirks. not ready for the big leagues.

Pros

paperless

Cons

no automatic indication that there is a document in any file or sub-file.

Review Source

MD

Michael D.  
IT Admin  
Hospital & Health Care  
Used the software for: 2+ years

### "DocsVault is the answer to all of your document management needs, saved our office! Very Easy!! A+++"

February 13, 2018

5.0

Document Management and control while be simplistic and compliant. So far there is nothing I or our company dislikes about DocsVault. The software has changed our whole aspect towards document management.

Pros

Continually updated with new features, the administration of the database is simple but feature rich, very reliable software(client and server), support is tremendous(tickets answered within a few hours)

Review Source

PO

Peter O.  
Controller  
Food & Beverages  
Used the software for: 1-2 years

### "DocsVault is a great program!!"

March 15, 2018

5.0

Pros

Customization to fit our company needs. Very responsive customer service. Program runs smoothly with little to no errors. Overall, very satisfied with the program.

Cons

Needs more compatibility with Apple computers. However the web version can be accessed on an Apple computer.

Review Source

JN

Jace N.  
Independent Consultant  
Accounting  
Used the software for: 1-2 years

### "Great Features, Even Better Pricing"

August 1, 2016

5.0

From the time we downloaded the trial version of the software and received the first communication, to the time of a free demonstration, hassle free installation and excellent support, it has been a wonderful experience of making our office go paperless at a surprisingly low and

Pros

The multitude of features at a seemingly unbeatable price.

Review Source

ST

Steve T.  
Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Document Management Software!"

August 23, 2016

5.0

Amazing experience working with this software. Have been using this software from more than a year.

Review Source

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