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Ben is a modern open compensation and benefits platform that enables truly flexible benefits powered by payments. With Ben, companies reduce cost and administration while giving employees more flexibility, value, and control over their reward. Ben is used by some of the fastest growing companies in Europe and delivers: • 83%+ of employees engage with Ben every month (97% activation) • 24%+ savings on existing benefits spend • 92%+ reduction in benefits admin
Provider
Thanks Ben
Located In
United Kingdom
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, In Person, Live Online, Webinars, Videos
Support
Chat, Email/Help Desk, FAQs/Forum, Phone Support
For People and Reward teams at global multi national companies.
Content Source: Ben
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Ben Reviews
Pros
Great tool to manage benefits, acting as one stop shop for all things related benefits. Easy to use, great design and good variety feature.
Easy to use, nice design (personalised by my company). Good way to encourage yourself to spend more money treating yourself.
Ben is intuitive and easy to use, and is an excellent benefit for employees, who can choose what to use the money on.
This enables us to be super flexible with our benefits, it's easy to get set up and they are always improving their platform.
Cons
Either you publish your own or strictly follow and explain how MasterCard's work. It's annoying having to try several times with each purchase in foreign exchange.
There are 2 websites for Ben which makes it a little confusing at a times.
My physical card isn't working properly at the moment and struggling to fix the issue.
It’s difficult to make a part payment if an item is more than the allowance.
"Ben and coworkers"
Overall: I recently used my L&D allowance to acquire a few courses and it was easier to use than I expected.
Pros: I really enjoy the option to have all corporate benefits on the same platform, as well as the other options available on Ben.
Cons: It's more my own limitation than Ben's. I'm still learning how to use some of the features, understanding if they are applicable for people living in Portugal (which is my case), and to what extent I can use some of the features as a Scede employee.
"Global benefits program"
Pros: Easy to scale product, works great for companies in multiple locations. Ease of administration and gives you complete control.
Cons: Area of development rather - can scale into a great recognition tool with manager to employee and peer 2 peer recognition aspects.
"Confusing system with poorly articulated benefits"
Pros: The portal is relatively easy to navigate around, but had conflicting benefits £ info on the summary dashboard vs what is within the dedicated page about each benefit, making it really difficult to keep track of what you're spending on your benefits.
Cons: The service our business received has been really quite poor. They were late to deliver the portal, meaning our launch was delayed by a few weeks. They then miscommunicated various things about some of the benefits, particularly the Thanks Ben Flex Wallet. It was made out that by having a flex fund on your Thanks Ben card, you would get tax relief on the money that you spend via that card, upto a fixed amount each month. However, it later transpired that there is no tax relief, so there is no benefit whatsoever to using the flex wallet vs just having that money go into your salary and spending the money as normal. It's literally a completely pointless product!
"Thanks Ben"
Pros: They offered me a £10 Amazon voucher for leaving them a review.
Cons: Couldn't manage to get the virtual card working so gave up.
"Ben is the best possible service for rewards in a company"
Pros: Everything, ease of use, and I love their support
Cons: nothing to complaint about, everything is perfect
