# TechSmith Capture Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TechSmith Capture the right Screen Recording solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234069/TechSmith-Capture/reviews

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TechSmith Capture

4.9 (8)

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Last updated August 24th, 2025

# Reviews of TechSmith Capture

Ease of use

5.0

Customer Service

5.0

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

Benn H.  
Senior Information Technology Business Analyst  
Retail  
Used the software for: 1-2 years

### "A practical but potential tool to record your screen"

May 18, 2022

5.0

TechSmith Capture is a practical software to use, I use it to record my screen and make tutorials, I like that all the videos are uploaded to the cloud once they are finished, and I can access them from my browser by entering my screencast account, something What stands out is that I can organize my videos by date and by folder and thus have a better order of my files, I can share any video with just a link.

Pros

Techsmith Capture is one of those software that you install and you stay with it for a long time, what I like the most is its installation and its interface, it installs quickly, it is not heavy, it is a small window that has a simple and intuitive menu, any person can learn to use it with a few minutes of learning, it's a little icon in the task bar, what I like is that I can record my screen with internal audio, microphone or just capture what I'm doing on my computer, I like that I can easily pause and resume what I'm recording as it has a floating button t that is accessible all the time.

Cons

What I don't like is that sometimes the session is closed on my laptop and I have to log in again, it is annoying when you want to record something fast on your screen, I have experienced a bug when opening the app to log in to the browser and then open the app, it's the only inconvenience I've had.

Switched from

[ScreenPal](https://www.capterra.com/p/203114/ScreenPal/)

TechSmith is practical and easier to use

Review Source

SS

Steve S.  
retired  
Retail  
Used the software for: 2+ years

### "SNAGIT by TechSmith"

June 16, 2023

5.0

I use it daily for many presentations of examples plus documentation

Pros

Easy and flexibility of use for audio, presentations etc. You can do almost anything that comes to mind

Cons

Nothing it is easy to pickup and us we little to no training needed right out of the box and immediate use

Reason for choosing TechSmith Capture

quality of produce and what they provide plus easy to use out of the box

Review Source

Yaniv V.  
Director, QA & Processes  
Computer Software  
Used the software for: 6-12 months

### "Nice but basic free screenshot tool"

October 2, 2021

5.0

I used it to take screenshots for visualizing problems when opening tickets for R&D

Pros

It's the free screenshot tool by Techsmith (the "young" brother of the mature "SnagIt")

Cons

The "Jing" tool (its predecessor) was more mature. In my opinion, the main disadvantage is the fact you need the tool to stay open (as a "dock" app) instead it being running in the background, waiting for a shortcut to "bring it alive".

Review Source

AL

Andrew L.  
CEO  
Financial Services  
Used the software for: 2+ years

### "The Devs Figured This Out"

May 27, 2022

5.0

I oversee, some as CEO and some as only a board member, moving forward, never worrying about our competition as we were too busy obtaining market share to worry. As a C-Level executive, I’m the guy you might email once or twice, as I might have missed the point with the hundreds of emails each day. My job as a CEO boils down to making 2-3 good decisions each day. Doing that keeps the companies moving forward with swift execution that in our markets we operate in, excel at obtaining market share. It helps to be on page 1 of googling for our industries organically. Camtasia helps us accomplish that goal! Thanks for all you do, TechSmithDevs & Team! #HappyCustomer!

Pros

The review system on this site lacked more stars for Value for Money! I don’t have much time to “figure it out” this software out of the box is built for those with a busy schedule, and the software figures it out. Is it perfect? Well, nothing is. But I’ll give it a 99% out of 100%. By far, the best software and the most economical price are offered. You get what you pay for, but sometimes you stumble across something that you didn’t pay enough for, yet it still blows other products out of the water. This is one of those products! I’ve used this product for years. It is the EASIEST/Self-started software that I’ve come across, and not sure there is a competitor in the business that offers what you offer with ease of use system-wise.

Cons

Could never figure out how to fully remove the black space around the video.

Reason for choosing TechSmith Capture

EASIEST/Self-started software

Review Source

JG

John G.  
Manager  
Automotive  
Used the software for: 2+ years

### "TechSmith User Review"

March 28, 2024

4.0

I use TechSmith often. It is very user friendly and allows me to quickly present and highlight important information for our customers and brand partners. It is a go to for us.

Pros

it's best feature is how easy it is to use. Tutorial is not required.

Cons

It has a limited amount of edit features in the version we use for screen grabs.

Review Source

KT

Kim T.  
CEO  
Farming  
Used the software for: 1-2 years

### "Great screenshot software"

December 3, 2021

5.0

Grabbing a screenshot, adding annotations is invaluable.

Pros

Easy to learn, easy to use. Lots of additional features that are there if you need them. Training is available as well if needed. The maintenance agreement insures I always have the latest version.

Cons

I like it the way it is. I wouldn't change it.

Review Source

SA

Sabrina A.  
Director  
E-Learning  
Used the software for: Less than 6 months

### "A lifesaver for transferring videos from phone to laptop"

July 12, 2022

5.0

Really transformed the viability of editing together my videos on my laptop as soon as they’re recorded on my phone. So grateful to have found it.

Pros

So easy, quick and cheap - amazing! After struggling with several other ways of transferring that we’re taking 40 minutes to transfer a 10 minute video and then hanging, I discovered TechSmith’s Capture which compressed the video and saved it straight into a Camtasia project of my choosing in a couple of minutes - bliss! SO glad I found this! It will let me get on with productions that were being held up simply by the slowness of transfers. Phew!

Cons

Nothing. So easy and quick! If I didn’t use Camtasia it wouldn’t be useful, but as I do, it’s perfect.

Review Source

VR

Verified Reviewer  
Health and Safety Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### "Free screen capture tool by Techsmith"

February 2, 2022

5.0

Pros

1\. Free to use tool. 2. The image/video can be uploaded on cloud service(s) like screencast account. 3. Availability of basic annotation tools for images like arrow, highlighter etc.

Cons

The minimum windows OS it support is windows 10.

Review Source

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