---
title: "Truecaller Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Truecaller Software - reviews, pricing plans, popular comparisons to other VoIP products and more."
source_url: "https://www.capterra.com/p/234073/Truecaller/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Truecaller Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Truecaller

## What is Truecaller?

Truecaller is a caller ID and spam blocking app. The app identifies calls and SMS messages from unknown numbers, blocks spam calls and messages, and keeps the SMS inbox organized. Truecaller also offers messaging within the app so users don't need to switch between apps. The app is trusted by over 368 million people worldwide to provide caller ID, spam blocking, and messaging in one convenient app.

## What is Truecaller used for?

[Anti-spam](https://www.capterra.com/anti-spam-software/)[VoIP](https://www.capterra.com/voip-software/)

Top alternative

Featured

Overall rating

Based on 65 user reviews

Reviews sentiment

Positive

91%

Neutral

8%

Negative

2%

Starting price

SEK2.99

Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Truecaller?[Manage this product listing](https://www.g2.com/products/truecaller-truecaller-for-business/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Truecaller

4.4 (65)

VS.

[5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews)

Starting Price

SEK2.99

Per Month

Starting Price

$6

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (65)

Ease Of Use

4.8 (243)

Value For Money

4.2 (53)

Value For Money

4.9 (193)

Customer Service

4.0 (49)

Customer Service

4.9 (193)

## Truecaller alternatives

[4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews)

Starting price

$1.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (1)](https://www.capterra.com/p/250406/Heimdal-Email-Security/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)

[4.6 (243)](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/)

[View all alternatives](https://www.capterra.com/p/234073/Truecaller/alternatives/)

## FAQs about Truecaller

Overview

### What problems does Truecaller solve?

Truecaller solves the problem of deciding whether to answer unfamiliar calls by identifying unknown callers and flagging suspected spam, telemarketing, fraud, and prank calls before users engage. It helps sales professionals, customer-facing teams, freelancers, and busy individuals block unwanted numbers, search missed callers, organize call and message activity, and reduce interruptions.

Answer based on 58 reviews

Overview

### Which roles and teams benefit most from Truecaller?

Truecaller is most used by sales and marketing teams, project and program managers, researchers, and technical professionals. Sales staff screen unknown callers and identify business contacts, while managers reduce interruptions during coordination work. Researchers, engineers, consultants, and quality analysts use caller identification and spam filtering to protect focused work time.

Answer based on 65 reviews

Overview

### What company size and industries is Truecaller built for?

Truecaller is for mobile phone users and businesses seeking call management solutions, with small businesses representing 68% of reviewers and Information Technology and Services leading at 12%. It also serves enterprises (25%) and midsize businesses (8%), particularly in Computer Software (9%) and Marketing and Advertising (5%), for anti-spam use cases.

Answer based on 65 reviews

Features and Usability

### What are the key features of Truecaller?

Truecaller includes core call and message controls such as Spam Blocker, Allow/Block List, and Inbox Management. It identifies and blocks unwanted calls and messages, lets users customize blocked numbers, and separates messages into categories. Search/Filter supports reverse searches by phone number, name, and address, while Data Storage Management retains researched numbers and backup history.

Answer based on 22 reviews

Getting Started and Support

### What training and onboarding options does Truecaller offer?

Truecaller provides documentation to help teams get started. This written material supports self-paced reference for setup steps, product features, and basic guidance during initial use.

Getting Started and Support

### What customer support options does Truecaller offer?

Truecaller provides a knowledge base for customer support. Reviewer feedback on support is limited, but comments focus more on the app’s data accuracy, security concerns, and premium pricing than on help quality. One user noted customer assistance can feel costly, while others did not raise major support complaints.

Answer based on 4 reviews

Security

### How does Truecaller handle data security and access control?

Truecaller uses community-reported caller information to identify numbers and filter or block spam calls, fraudulent calls, and junk SMS, including blocking some calls before they ring. Premium access adds advanced spam blocking and incognito mode. Reviewers raise privacy concerns about required permissions, contact-book sharing and data collection, plus inaccurate or impersonated profiles.

Answer based on 13 reviews

Features and Usability

### How well does Truecaller block spam calls?

Truecaller helps people screen, block, and avoid unwanted spam calls before they interrupt the day. Caller ID labels and community spam reports help freelancers, sellers, and everyday mobile users decide whether to answer, while number search and message filtering add control. Some reviewers advise reviewing privacy settings carefully and note occasional ads.

Answer based on 37 reviews

Features and Usability

### How well does Truecaller manage incoming calls?

Truecaller gives users practical call management through caller identification, alerts, number lookup, and blocking controls. People handling frequent customer or business calls value seeing unknown names, checking missed calls, and returning calls after silent mode. Some users experience delayed caller labels, phone slowdowns, large pop-ups, or repeated prompts to set the app as default.

Answer based on 31 reviews

## Features

AI summary

Based on 491 VoIP reviews

Not all anti-spam tools cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution:

-   **Spam Blocker** (**58%** of reviewers rated this feature as critical)
-   **Spam Detection** (**54%**)
-   **Allow/Block List** (**41%**)

Truecaller includes **Spam Blocker** and **Allow/Block List**, giving users practical control over unwanted calls and messages while making it easier to manage who can reach them. However, it does not include **Spam Detection**. Its support for **Spam Blocker** and **Allow/Block List** helps businesses reduce interruptions, limit nuisance communications, and maintain more reliable contact management.

Spam Blocker

4.8 (41)

65.85% of 41 reviewers that rated this feature as important or highly important

Filters used to determine different types of malware threats

Allow/Block List

4.7 (43)

67.44% of 43 reviewers that rated this feature as important or highly important

Lists of domains/addresses that are allowed / rejected

Search/Filter

4.4 (38)

57.89% of 38 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Inbox Management

4.3 (33)

63.64% of 33 reviewers that rated this feature as important or highly important

Organize, prioritize, and manage incoming communications

Data Storage Management

4.2 (31)

54.84% of 31 reviewers that rated this feature as important or highly important

Manage and store data in a database

Truecaller 5 features

Lists of domains/addresses that are allowed / rejected

Manage and store data in a database

Organize, prioritize, and manage incoming communications

Search and filter data across systems to locate required information by entering keywords or certain criteria

Filters used to determine different types of malware threats

Get Advice

We can help you find the software with the features you need.

Features

4.4 (65)

4.4

Based on 65 reviews

## Pricing

Value for money

4.2 (53)

Basic

SEK2.99

Per Month

Value for money

4.2 (53)

4.2

Based on 53 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (49)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (49)

4.0

Based on 49 reviews

## User reviews

Overall rating

4.4

Based on 65 reviews

Filter by rating

5(36)

4(23)

3(5)

2(1)

1(0)

Mentioned topic

Sorted by most recent

Rachael D.

Clerical assistant

Consumer Services

### "Trucaller is effortless spam defense and more. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 12, 2026

Overall I find Trucaller helpful to screen my many phone calls making sure I only get the important ones. The spam messages and junk calls are routed to a separate folder for oversight reference.

Pros

I find a lot of value using Trucaller, even the free tier is helpful to identify callers and for reverse phone number lookups.

Cons

Trucaller is great at pulling data from many sources but Trucaller isn't able to always provide owner data on reverse lookups.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Shiv S M.

Founder

E-Learning

### "You can identify who's calling you before you pick up the phone"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

July 15, 2024

Even though I hate ads popping up every time I open it, it's good overall, especially for identifying and blocking spam calls.

Pros

You can identify who's calling you before you pick up the phone. It also helps identify and block spam and fraud calls, saving you time and energy.

Cons

Annoying ads every time you open it or use the search filter.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Belizario A.

Consultor Independente de Gestão de Dados

Farming

### "TrueCaller Avalia B20"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 20, 2024

Positiva, eficiente, acessível e fácil de acessar

Pros

Chat gratuito, mensagens flash e bloqueio automático spam e sms a desconhecidos

Cons

Suporte ao cliente e assistência personalizada com custo caro

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Husam S.

Graphic Design

Graphic Design

### "My leader in discovering caller numbers easily."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 16, 2024

The truth is that my experience with this program was ideal in identifying the caller’s identity and also helping others identify annoying numbers that I had answered before by adding them to the block list easily.

Pros

I got rid of the problem of not Knowing the unknown numbers that were not registered on my phone helped me a lot in identifying the caller and eliminating the ghost of annoying numbers before answering the call. Having this program on the phone is essential for me.

Cons

I did not like the amount of annoying ads that appear in the free version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Atul D.

Review

E-Learning

### "My best contact finding app"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 22, 2024

Truecaller is a creative solution that lets you use Caller ID and filter spam calls, but it requires extreme caution to prevent privacy invasion.

Pros

Truecaller's primary function is to locate and highlight spas among unknown callers, and it does it quite well.

Cons

If Truecaller had synced with my call history, I could have set it to automatically highlight the crucial information about unfamiliar callers. Additionally, it would be even more helpful if it could highlight this information straight through the mobile device's native phone application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Samir R.

Cadre

Insurance

### "Trés utile "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 13, 2024

Pros

Truecaller m'informe lorsque je reçois un appel de l'appelant spam afin d'éviter ces appels. Cela m'aide à échapper aux arnaques et aux appels indésirables.

Cons

Certains services ne sont disponibles que lorsque vous souscrivez au forfait principal

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Anmol M.

Entertainment

Entertainment

### "Truecaller review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

February 5, 2024

Pros

Best app to identify the unknown person and spam calls

Cons

No there is nothing wrong with truecaller

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DV

daniel V.

Ingeniero mecanico

Mechanical or Industrial Engineering

### "llama y contesta de forma segura truecaller"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 26, 2024

es excelente realmente lo recomiendo tengo la versión premium, pero de igual forma la versión gratis es excelente puedes ver si te llaman de un call center ofreciendo planes de telefonía, llamadas de bancos, llamadas de estafadores

Pros

la versión gratuita te permite ver las llamadas spam realmente es interesante, seguro de verdad me agrada lo recomiendo, no pesa el programa puedes descargarlo de la Playstore

Cons

tiene una version que es paga pero realmente no es caro, ya que la version gratuita no tiene todas las funciones, tambien creo que no esta habilitado en todos los paises

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Noxolo R.

Tutor

Accounting

### "Personal View of Truecaller"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 26, 2024

Pros

I love that it helps me manage all the calls I receive; it also separates and marks spam calls and messages.

Cons

I don't like that it doesn't automatically delete spam messages.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rovindas K.

PDG

Government Administration

### "Truecaller une superbe appli "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2023

Pros

Permet d'identifier celui ou celle qui nous appelle. D'avoir toutes les informations nécessaires sur notre interlocuteur

Cons

Ne permet pas de localiser l'interlocuteur et contient trop de publicités

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/234073/Truecaller/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Microsoft Defender for Office 365 vs Truecaller](https://www.capterra.com/compare/219685-234073/Microsoft-Defender-for-Office-365-vs-Truecaller)

[SpamTitan vs Truecaller](https://www.capterra.com/compare/168436-234073/SpamTitan-vs-Truecaller)