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Cerner's PowerChart Ambulatory EHR ensures the right clinicians have the right information at the right time and place to make the best possible decisions. We believe that with information technology and coordination, health care becomes safer, more effective and available to communities worldwide.
Provider
Oracle Health
Located In
United States
Foundation
1979
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Mobile Apps
iOS
Training
Webinars, In Person, Live Online, Documentation
Support
Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)
Doctors, nurses, and administrators in the physician practice, outpatient setting.
Content Source: Oracle Ambulatory EHR
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Reviewers find Cerner Ambulatory EHR's patient charting features user-friendly and easy to navigate, which simplifies the charting process for healthcare workers. They appreciate the intuitive interface and the ability to customize charting tools according to their needs. On the downside, users encounter issues with communication gaps, error correction difficulties, and disappearing chart tabs, which can complicate patient care documentation.
Users highlight the customizable organization and cohesive platform of Cerner Ambulatory EHR, which allows for seamless information flow across different hospital departments. They find the modern design and ease of navigation beneficial, especially after the initial learning phase. Nevertheless, some users criticize the software's poor design for outpatient use, patient list issues, and overall navigation difficulties, which can affect its usability in certain settings.
Pros
I like the ability to review patients medical history, encounters with all health care departments and status updates.
I liked that it was user friendly and intuitive. I had a basic training and was able to figure most of it out by myself.
The software is customization to some extent. It can help to ensure that clinical staff are filling in all required documentation, which is nice from a coding and charging perspective.
Once you learn Cerner Powerchart, it is a great software, very user friendly, organized, easy to navigate.
Cons
Horrible, their IT will blame and make excuses of why the product fails to live up to its reputation. They hire kids that have no right being in IT/system analyst, coders, etc.
Its just horrible that Cerner doesnt have one actual physician on staff to guide them in what is needed in daily charting on a patient.
Worse, they blamed our IT team here when was clear it wasn't the case. This was more frustrating as this was happening while we're busy seen patients.
Amazingly poor UX/UI layout, and often confusing. The customer services has been all along a nightmare.
"Organized, but repetitive."
Overall: Overall it wasn't a hassle and made each day better with it's ease of use. Some days you feel like there's just so much to be done through it and you wish it didn't exist but that's part of what you sign up for in nursing!
Pros: I liked the ease of use and how it allowed for enough tabs for all my patient's charts during any shift. IT allows for most of the required charting to be done just with clicks via the mouse and not too much typing which saves time. It would help generate scores for certain diagnostics which also aids time management.
Cons: A lot of it was repetitive and sometimes the options for a certain part of an assessment didn't quite exactly meet what was assessed. It also times out after a while, which was unfortunate for those days when charting seems to take forever and you leave your desk by a patient or coworker and if not promptly resumed you lose what you were working on, had it not been saved. Makes you really want to get friendly with the save button.
"Good ehr softwear"
Pros: Pretty basic but has simple features that help with both keeping records safe and easy to schedule appts.
Cons: Sometimes there are too many clicks to do what you have to do.
"I would avoid this product"
Overall: Poor. I expect more from EHR that we pay over $7,000 a month for.
Pros: Easy to use and functionality were very user friendly when we first purchased produce.
Cons: No customer service at all. Takes months for them to respond. They constantly update the software weekly and it changes setting and moves things around make your work flow more cumbersome. When you request for setting to be changed there is always an additional charge or fee associated with it and it takes months to make the changes if at all.
"Functional Software that plays an important role in the healthcare field"
Overall: Overall, i have had a pleasant experience with this software, it is definitely user friendly and provides healthcare workers a variety of tools that make charting much easier. Also, it is extremely easy to find information about a specific patient due to the fact that it has different sections with up to date information about the patient and that takes off a lot of times from reading the physician's documentation, at least on my current job position. I highly recommend this software!
Pros: I work in the healthcare industry and use this tool on a daily basis. The software contains a variety of tools that allow healthcare workers to document patient's visits very easily and it is very user friendly. Moreover, it is an extremely well developed software where you are able to navigate through patient's chart, test results, patient's scheduled visits and many other tools that healthcare providers use to get acquaintance with the personal history of the patient. In regards to my position, the Oncology flowchart provides me with information about the cancer staging, treatment name and dates, BMI and lab results. It is a highly functional tool with multi faceted use.
Cons: In order for the software to function correctly, massive amount of updates need to happen monthly from the IT team in my organization. It can be very glitchy sometimes or freeze when there are large amount of information, for example, the MAR section freezes a lot. But other than that, it is highly functional and well developed software.
"Cerner PowerChart Review"
Overall: Overal Cerner PowerChart satisfies electronic medical record needs well with a few areas of improvement. I am not involved with EMR purchasing decisions but from what I understand, Cerner PowerChart is a good product for the money.
Pros: Cerner PowerChart provides a comprehensive location for all medical information. Information display can be customized to fit user needs and provides quick access to pertinent info with continued use. Home screens are customized for each particular practitioners credentials and needs making many commonly used tasks always right at hand. Accessing information from other visits is also easily performed regardless of which encounter the patient was initially pulled up. One of my favorites is the results callback functionality that allows easy review of discharged patients culture results.
Cons: While Cerner is not difficulty to use, not all features are entirely intuitive. Many functions require repeated use and lots of clicking to access and perform relatively simple tasks. While there is a quick link for Meds Manager access for pharmacists, the link does not pull up the current patient profile opened, necessitating re-entering of the patient encounter number which is a bit tedious. Additionally, the disjunction between FirstNet and PowerChart is inconvenient and would be nice if charts opened through FirstNet opened PowerChart rather than a separate entity of FirstNet given the difference in functionality between the two programs.
