# Oracle Health Ambulatory Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Oracle Health Ambulatory Suite the right Electronic Medical Records solution for you? Explore 161 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/reviews --- Oracle Health Ambulatory Suite 3.8 (161) [View alternatives](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 15th, 2026 # Reviews of Oracle Health Ambulatory Suite Ease of use 3.5 Customer Service 3.6 ## Pros and Cons in Reviews AB Anna B KinesiologistHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “It's a great database to keep information and to access it in public hospital environments.“ May 19, 2026 AB Anna B KinesiologistHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “The customer support is slow and not very responsive.“ May 19, 2026 Tamara G UR nurseHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Interface always seemed very user friendly for me; always loaded without issues; I could access to notes, imaging and results; everything well organized and close together.“ August 2, 2025 ln lang n PhysicianMedical Practice, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Our current system is has been updated 3 times and still doesn't even have ICD 10 codes correctly entered making my job 10 times harder, ICD 10 codes went into affect >5 years ago and we are still dealing with extensive problems. “ December 5, 2023 KK Keith K CDSOHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “Worked well with our workflow. “ April 17, 2025 Kelly K Staff NurseHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years. “However there is still many features missing and requires so many clicks to get to the section or place you want versus other EHR systems.“ April 4, 2024 LA Leanne A Patient service representativeHospital & Health Care, 10,001+ employeesUsed the software for: I used a free trial. “Pretty basic but has simple features that help with both keeping records safe and easy to schedule appts.“ April 3, 2024 ln lang n PhysicianMedical Practice, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Its just horrible that Cerner doesnt have one actual physician on staff to guide them in what is needed in daily charting on a patient. “ December 5, 2023 ## Showing most helpful reviews Showing 1-25 of 161 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Darpan P. tech lead Information Technology and Services Used the software for: 6-12 months ### "I would always prefer epic" November 25, 2021 4.0 Pros Legacy tool. Useful in small practices. Cons Compatibility with 3rd party tool. All round utilization for every clinical functionality Review Source MR Miguel R. Research Assistant Hospital & Health Care Used the software for: 6-12 months ### "Functional Software that plays an important role in the healthcare field" March 31, 2021 5.0 Overall, i have had a pleasant experience with this software, it is definitely user friendly and provides healthcare workers a variety of tools that make charting much easier. Also, it is extremely easy to find information about a specific patient due to the fact that it has different sections with up to date information about the patient and that takes off a lot of times from reading the physician's documentation, at least on my current job position. I highly recommend this software! Pros I work in the healthcare industry and use this tool on a daily basis. The software contains a variety of tools that allow healthcare workers to document patient's visits very easily and it is very user friendly. Moreover, it is an extremely well developed software where you are able to navigate through patient's chart, test results, patient's scheduled visits and many other tools that healthcare providers use to get acquaintance with the personal history of the patient. In regards to my position, the Oncology flowchart provides me with information about the cancer staging, treatment name and dates, BMI and lab results. It is a highly functional tool with multi faceted use. Cons In order for the software to function correctly, massive amount of updates need to happen monthly from the IT team in my organization. It can be very glitchy sometimes or freeze when there are large amount of information, for example, the MAR section freezes a lot. But other than that, it is highly functional and well developed software. Review Source lN lang N. Physician Medical Practice Used the software for: 2+ years ### "Cerner just living off old software and the name" December 5, 2023 1.0 Horrible, their IT will blame and make excuses of why the product fails to live up to its reputation. They hire kids that have no right being in IT/system analyst, coders, etc. They all use this a way into the field and no nothing about coding even for the most basic things required in documentation i.e. Fishbone labs, smart templates(all show not aligned, no data, etc.) The problems are so signifcant that they can't possibly be overcome. Pros Nothing not one single good thing that I can say about Cerner products or the corporation. It seems that there are a lot of reviews from people who have never actually used the product or are required to use the product daily. I feel like these review are useless because they allow a clerk to front desk person to comment and that comment holds just as much weight as the provider/physian responsible for documenting, ordering, etc. that actually has a license on the line. Cons Everything: The power chart templates are useless, the labs are horrible on interoperability(getting outside labs to pull into results review), workflows lack vision on what is needed and how to view it in a timely manner, the powerforms/powernotes are just as useless. The system is lightyears behind less expensive products. Our current system is has been updated 3 times and still doesn't even have ICD 10 codes correctly entered making my job 10 times harder, ICD 10 codes went into affect >5 years ago and we are still dealing with extensive problems. Its just horrible that Cerner doesnt have one actual physician on staff to guide them in what is needed in daily charting on a patient. The orders fall off after 1 yr from the MAR to where pharmacy can't bill requiring providers to have to cancel and reorder every 6 months to prevent reimbursement problems. This becomes a safety issue and if anyone was actually regulating these EMR's they would be shut down immediately for concerns of patient safety. Review Source EG Ethan G. Pharmacist Hospital & Health Care Used the software for: 1-2 years ### "Cerner PowerChart Review" April 29, 2019 4.0 Overal Cerner PowerChart satisfies electronic medical record needs well with a few areas of improvement. I am not involved with EMR purchasing decisions but from what I understand, Cerner PowerChart is a good product for the money. Pros Cerner PowerChart provides a comprehensive location for all medical information. Information display can be customized to fit user needs and provides quick access to pertinent info with continued use. Home screens are customized for each particular practitioners credentials and needs making many commonly used tasks always right at hand. Accessing information from other visits is also easily performed regardless of which encounter the patient was initially pulled up. One of my favorites is the results callback functionality that allows easy review of discharged patients culture results. Cons While Cerner is not difficulty to use, not all features are entirely intuitive. Many functions require repeated use and lots of clicking to access and perform relatively simple tasks. While there is a quick link for Meds Manager access for pharmacists, the link does not pull up the current patient profile opened, necessitating re-entering of the patient encounter number which is a bit tedious. Additionally, the disjunction between FirstNet and PowerChart is inconvenient and would be nice if charts opened through FirstNet opened PowerChart rather than a separate entity of FirstNet given the difference in functionality between the two programs. Review Source KR Kristen R. Figure Skating Coach Used the software for: 6-12 months ### "I found this software helpful and easy to use once I figured it out." April 15, 2018 4.0 Pros I like that it is able to be edited for the specific needs of a practice. It is not set in stone, but rather very flexible. Cons It took a while to get used to the functions, but with the help of customer service, I understood quickly. Review Source VR Verified Reviewer Staff Nurse Hospital & Health Care Used the software for: 1-2 years ### "Improvement from previous system" April 4, 2024 3.0 having used multiple EMR/EHR in the last 10+ years. Cerner is an improvement from the previous military EHR which was ancient. However there is still many features missing and requires so many clicks to get to the section or place you want versus other EHR systems. Pros Interface capability with inpatient setting and how you can access a patient record from the hospitalization within same system. Patient portal access Cons Not as smooth of transition from one “flowsheet” to the next and requires lots of upfront learning. D Review Source RF Rosemary F. Registered Nurse Hospital & Health Care Used the software for: Less than 6 months ### "Registered Nurse " September 8, 2022 1.0 Awful Pros This is a complicated system which does not have any good features Cons It is not user friendly and font size is TINY! Review Source BW Brean W. RN Hospital & Health Care Used the software for: 2+ years ### "Cerner powerchart review" December 5, 2018 3.0 Pros Cerner powerchart is an easy to use system. It is very easy to use and has multiple ways to chart on the same topic- making it very user friendly Cons There are many areas of powerchart that are very repetitive and make you chart the same thing multiple times. Med Recs can also be confusing for beginners using this system. Review Source AC Aaron C. Registered Nurse Hospital & Health Care Used the software for: 1-2 years ### "Powerchart has many great functionalities but falls short of competitors" August 7, 2018 4.0 Pros I think that powerchart has many great options however does not quite extend as far as other competitors that i have used. It has flowsheets and ease of use. There are many aspects of easy charting that can come in handy. The flowsheets are easy to navigate and easy to maneuver through. Cons I think that there are many aspects of double charting that need to be fixed. Some of the functions of it can be clunky. Review Source Jackie T. Pain Clinic Team Leader Hospital & Health Care Used the software for: Less than 6 months ### "Cerner" November 14, 2018 5.0 Pros I have always been a Cerner fan. The software and options are amazing. Cons I have no complaints about this software at this time. Review Source NM Nathaniel M. Nurse Hospital & Health Care Used the software for: 2+ years ### "Cerner Powerchart Review" November 23, 2018 5.0 Overall experience was good. I was initially trained on Cerner Powerchart. There are better EMR systems out there as far as flow, successful add-ons, and auto saving features. However, I must say that the ease of charting on systems and pages within the original body of Powerchart software flows very well. I love the short cuts that I am able to use so that my charting time is much faster than veterans using the system. The customization of pages for each department makes it very friendly for the user. And best of all that customized organization you are used to having follows you in case you float to another unit. Pros The Pro's about this software include that it can be customized to make changes throughout every department within the hospital system that uses it. This makes the software versatile. I have seldom had a tired day without running through the routine of charting on patients but Cerner allows for the quick access lists of options in my charting that can be expanded when I need it to jog my memory for the descriptor needed in my charting. Unlike other charting systems I have used in the past, a default collapsed list of charting options in Cerner is very helpful. Additionally, Cerner has a lot of built in quick access options for charting that my fellow coworkers asked me to teach them. The ability to chart without the use of a mouse makes everything fly by. This is especially important when the mouse at a charting station doesn't work well. The best part of the customized organization on any specific hospital unit is that this organization of information follows you when you float to other units. This means that if you need to help your buddy unit out the charting time will not slow down due to being in a foreign environment. Very Very Very helpful! Cons There is not a built in auto save feature in the charting. The ability to alter charting during my shift is important but there should be a time limit or window within which change to the charting can be counted as initial documentation. If you currently save every so often to ensure your work is not lost and realize information documented was inaccurate then there is a flag on whatever information you change showing that a mistake has been made. This is an unfortunate drawback which points to the lack of autosave features. One other big con to the system is that when outside information is integrated, such as education material from a subscription database online, the patient chart only reflects information documented when added through specific links within Cerner. As an example if you add documentation that you printed off a handout for the patient you cannot link the handout to the patient chart after the fact. This means that prior to printing anything you HAVE to enter the database from a specific designated page in Cerner and attach it to the chart. Only one way in and one way out. Poor organization in the add-ons in Cerner. Review Source VD Vijay D. Pharmact Hospital & Health Care Used the software for: 2+ years ### "WORSET Support you will ever find. If I open an urgent ticket I am luck to see a fix in 2 months" November 7, 2022 3.0 Providers complain constantly and my experience with their present support is horrible . I wish we had stayed with Meditech Pros When you 1st start off with Cerner they send you their A team but after that you should expect almost no support as that team in Bangalore has minimal training and seems to be stretched so thin that they only respond on one day a week, then they pass your ticket from one team to another. If you complain they seem to slow the process more Cons Non existent support. Example: opened a ticket for the addition of the new COVID boosters. We had the product but for them to add the product to the system they need to wait for their drug data suppler (MULTUM) to add it to their dictionary. That happened last month. I had to prod them since I could wee the product on the hospital side. Now I needed the careset to be created (an order set that takes care of the documentation and billing). I’m still waiting more 2 months since we got the vaccine Review Source KR Katie R. Physician Assistant Hospital & Health Care Used the software for: 1-2 years ### "Overall a pretty good EHR" May 17, 2020 4.0 Overall this has been a fine database to use, and was easy to learn (for the most part). There are some things I really like about it, and some things that annoy me, but I feel that this might be true for most EHR databases. I haven't minded using this one and it has a number of handy features. Pros I feel like overall this EHR is fairly user friendly. I picked up on how to use it fairly quickly with no prior experience with it when I started my first PA job. I really like the feature of being able to have your pre-completed notes and pre-determined phrases that can be put into a note. It's also easy to search for medications and lab orders to place. Cons There are a few little things that drive me crazy with using this database. It's not always easy using the search feature to look up patients, for example. There are also a few simple things that should only take a click or two, but they take a lot longer to do than they should. Our database recently got updated, which made a few of the features better, and a few worse. For example, when looking up a patient's past bloodwork results, I now have to expand the dates of what I want to see further in the past in every single patient's chart, instead of just setting it once and having it remember it. Review Source LM Latha M. RGN Hospital & Health Care Used the software for: 1-2 years ### "My cerner " April 3, 2024 5.0 Pros Secured , easy to use and retrieve for future reference Cons None, everything was covered by the software Review Source TH Tara H. RN Medical Practice Used the software for: 2+ years ### "Easiness compared to other products" August 27, 2019 5.0 Pros Compared to other medical management systems, I believe this one is the most simple ones. Less tabs, information populates accurately, and little to no system errors. Cons Some functions like the time frame. When a specimen is drawn and collected, results will collect at the time frame the lab was sent out and not the time the lab results were actually populated. Also, it would be nice if certain document notes when created would populate as a New notification. Review Source AW Anna W. Surgical/medical assistant Medical Practice Used the software for: 2+ years ### "Charting for the better" October 19, 2022 4.0 Pros The software is really nice in the fact that it stores a lot of data and is very specific as to how it stores it. For example medical records being linked together so you can gather a whole medical history without calling a million other doctors. Cons It’s very busy and can be hard to navigate. Review Source HK Hilda K. Physician Health, Wellness and Fitness Used the software for: 2+ years ### "Easy of use" December 3, 2019 5.0 Cerner millennium is easy to use again and faster as well. Pros I can save multiple precompleted templates and diagnosis, making it so is to use and it really save time. However this possibility is not available on all Cerner products. Cerner millennium is the best so far. Cerner medconnect allows to tag and paste from previous note Cons Cerner Medconnect is the worst product, not user friendly at all! One can not save a pre completed template! There is a possibility of entering smart text, however this is time consuming. “Tag” functioned can take a couple of minutes! It’s really a waste of time Review Source DR David R. PACS Assistant Medical Practice Used the software for: Less than 6 months ### "Easiest way to find patient information and keep it organized" December 19, 2018 5.0 As someone who speaks with patients on the phone constantly, I find it useful to be able to open multiple Powerchart files at once. This keeps me focused on the task at hand and after a phone call I can return to the previous patient I was working on. All in all this program has been a life saver. Pros The amount of information that is able to be found on this software and organized is truly amazing. This program makes it simple to find patient information in seconds and utilizes the ability to open multiple patients at the same time when things get frantic. I really enjoy the layout of the tabs and subsections within them, as they make it easy to find certain aspects of a patients file without digging through everything and wasting time. As long as staff members upload the information and keep it current there are no problems keeping track of a patients medical record and information. Cons I dislike that the software is not always intuitive. Some times there is information that I would like to find, but until I am trained on where to find the information in Powerchart I cannot locate it quickly. With that said, I believe there is simply a large learning curve for so much information and it will just take time - not really a fault in the service itself. Review Source JA Javier A. Operations Officer Hospital & Health Care Used the software for: 2+ years ### "365 Medical EMR " April 19, 2017 5.0 Must customizable EMR solution I've had the pleasure of working with. Customer support is just a phone call away and they always answer in 5min or less. Powercharts allows providers to customize macros and auto text in order to streamline their daily workflows. Solutions also provides voice recognition and is compatible with Microsoft and Apple computer. Front desk Sheduling system allows offices to configure call protocols, auto verifies insurances and makes registration paperless. System does seem overwhelming at first, but like everything else if the user is willing to learn and puts their part in customizing their favorites the system simplifies their workday. Pros Very customizable to any practice specialty. Cons When there are parts of the software that can be improved an enhancement needs to be submitted. These enhancements take a long time to take effect. Review Source VR Verified Reviewer Financial Service Rep/Medical Coder Hospital & Health Care Used the software for: 2+ years ### "Cerner" January 24, 2019 5.0 Pros I like that it is people friendly. Not hard to use at all Cons I have nothing bad to say about Cerner Software Review Source AA Alex A. PACS Support Assistant Hospital & Health Care Used the software for: 2+ years ### "Excellent for patient tracking!" December 4, 2018 5.0 Pros The best software I've used for tracking patient's history and orders. It helps me accurately organize and make sure all radiology orders performed for selected patients are attached to their specific radiologist reading tests. Cons The only difficulty that I came across with at the beginning was finding reports and documents for patients when they were requested. With some training this task becomes pretty easy making this software absolutely useful! Review Source TR Tiffany R. Solutions Administrator Hospital & Health Care Used the software for: 2+ years ### "EMR Review" January 20, 2022 4.0 AWESOME, love the customer service. Pros Ease of use, easy to navigate a patients chart, easy to make customizations. Very user friendly and makes documenting and placing orders on patients very easy Cons Integration with some third parties is hard but it is doable. Review Source FB Frank B. IT Manager Hospital & Health Care Used the software for: 2+ years ### "Overpriced but necessary" August 27, 2019 3.0 Pros I’m a believer of you get what you pay for. However in a world of limited options this could be better for the cost Cons Very clunky and hard to use. Not many other options for EMR vendors. We are moving to Meditech next year Review Source VR Verified Reviewer Medical Assistant Used the software for: 6-12 months ### "An organized mess" July 10, 2018 3.0 Pros Aesthetically pleasing. The ability to send in surgery orders is convenient. It is certainly an upgrade from previous software. Cons The layout is the opposite of user friendly. There is so much information placed in odd places throughout a patient's chart. The ability to print outside of the software is nearly impossible. Review Source VR Verified Reviewer Physician Building Materials Used the software for: Less than 6 months ### "Clunky, overfeatured handicap" May 18, 2017 1.0 Pros Hard to identify - perhaps autotext option or exit through the door by the end of the day to abort this nightmare of misleading names, icons, abbreviations and extremely "busy" screen, requiring studying hundreds of pages of at least 2 versions of manuals - who has time for that? Cons Everything - graphics, overfeatured set up, dozens of clicking and changing screen to perform one operation, lacking basic intuition for a busy user like a doctor in the busy practice, who has to worry about saving lives, but not how to operate data entry into Cerner. I've never felt so powerless and frustrated - like computer data entry clerk first time on the job Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.