# Oracle Health Ambulatory Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Oracle Health Ambulatory Suite the right Electronic Medical Records solution for you? Explore 160 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/reviews

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Oracle Health Ambulatory Suite

3.8 (160)

[View alternatives](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 15th, 2026

# Reviews of Oracle Health Ambulatory Suite

Ease of use

3.5

Customer Service

3.6

## Pros and Cons in Reviews

Tamara G

UR nurseHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Interface always seemed very user friendly for me; always loaded without issues; I could access to notes, imaging and results; everything well organized and close together.“

August 2, 2025

SK

Scott K

PhysicanMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years.

“They constantly update the software weekly and it changes setting and moves things around make your work flow more cumbersome. When you request for setting to be changed there is always an additional charge or fee associated with it and it takes months to make the changes if at all.“

May 31, 2023

KK

Keith K

CDSOHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“Worked well with our workflow. “

April 17, 2025

ln

lang n

PhysicianMedical Practice, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Our current system is has been updated 3 times and still doesn't even have ICD 10 codes correctly entered making my job 10 times harder, ICD 10 codes went into affect >5 years ago and we are still dealing with extensive problems. “

December 5, 2023

LA

Leanne A

Patient service representativeHospital & Health Care, 10,001+ employeesUsed the software for: I used a free trial.

“Pretty basic but has simple features that help with both keeping records safe and easy to schedule appts.“

April 3, 2024

Kelly K

Staff NurseHospital & Health Care, 10,001+ employeesUsed the software for: 1-2 years.

“However there is still many features missing and requires so many clicks to get to the section or place you want versus other EHR systems.“

April 4, 2024

CL

Christine L

Unit ClerkHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The training is very straight forward for each specific use making it easy to use and easy to train new employees.“

March 25, 2024

ln

lang n

PhysicianMedical Practice, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Its just horrible that Cerner doesnt have one actual physician on staff to guide them in what is needed in daily charting on a patient. “

December 5, 2023

## Showing most helpful reviews

Showing 1-25 of 160 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Enid G.  
PACS SUPPORT ASST.  
Hospital & Health Care  
Used the software for: 2+ years

### "overall of power chart"

August 1, 2019

4.0

Pros

works well at times and provide the information that it's needed for patient info.

Cons

power chart could improve more with a newer software with my shortcut and easier finding.

Review Source

MR

Miguel R.  
Research Assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Functional Software that plays an important role in the healthcare field"

March 31, 2021

5.0

Overall, i have had a pleasant experience with this software, it is definitely user friendly and provides healthcare workers a variety of tools that make charting much easier. Also, it is extremely easy to find information about a specific patient due to the fact that it has different sections with up to date information about the patient and that takes off a lot of times from reading the physician's documentation, at least on my current job position. I highly recommend this software!

Pros

I work in the healthcare industry and use this tool on a daily basis. The software contains a variety of tools that allow healthcare workers to document patient's visits very easily and it is very user friendly. Moreover, it is an extremely well developed software where you are able to navigate through patient's chart, test results, patient's scheduled visits and many other tools that healthcare providers use to get acquaintance with the personal history of the patient. In regards to my position, the Oncology flowchart provides me with information about the cancer staging, treatment name and dates, BMI and lab results. It is a highly functional tool with multi faceted use.

Cons

In order for the software to function correctly, massive amount of updates need to happen monthly from the IT team in my organization. It can be very glitchy sometimes or freeze when there are large amount of information, for example, the MAR section freezes a lot. But other than that, it is highly functional and well developed software.

Review Source

VR

Verified Reviewer  
Staff Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Improvement from previous system"

April 4, 2024

3.0

having used multiple EMR/EHR in the last 10+ years. Cerner is an improvement from the previous military EHR which was ancient. However there is still many features missing and requires so many clicks to get to the section or place you want versus other EHR systems.

Pros

Interface capability with inpatient setting and how you can access a patient record from the hospitalization within same system. Patient portal access

Cons

Not as smooth of transition from one “flowsheet” to the next and requires lots of upfront learning. D

Review Source

EG

Ethan G.  
Pharmacist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Cerner PowerChart Review"

April 29, 2019

4.0

Overal Cerner PowerChart satisfies electronic medical record needs well with a few areas of improvement. I am not involved with EMR purchasing decisions but from what I understand, Cerner PowerChart is a good product for the money.

Pros

Cerner PowerChart provides a comprehensive location for all medical information. Information display can be customized to fit user needs and provides quick access to pertinent info with continued use. Home screens are customized for each particular practitioners credentials and needs making many commonly used tasks always right at hand. Accessing information from other visits is also easily performed regardless of which encounter the patient was initially pulled up. One of my favorites is the results callback functionality that allows easy review of discharged patients culture results.

Cons

While Cerner is not difficulty to use, not all features are entirely intuitive. Many functions require repeated use and lots of clicking to access and perform relatively simple tasks. While there is a quick link for Meds Manager access for pharmacists, the link does not pull up the current patient profile opened, necessitating re-entering of the patient encounter number which is a bit tedious. Additionally, the disjunction between FirstNet and PowerChart is inconvenient and would be nice if charts opened through FirstNet opened PowerChart rather than a separate entity of FirstNet given the difference in functionality between the two programs.

Review Source

Darpan P.  
tech lead  
Information Technology and Services  
Used the software for: 6-12 months

### "I would always prefer epic"

November 25, 2021

4.0

Pros

Legacy tool. Useful in small practices.

Cons

Compatibility with 3rd party tool. All round utilization for every clinical functionality

Review Source

RF

Rosemary F.  
Registered Nurse  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Registered Nurse "

September 8, 2022

1.0

Awful

Pros

This is a complicated system which does not have any good features

Cons

It is not user friendly and font size is TINY!

Review Source

BW

Brean W.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Cerner powerchart review"

December 5, 2018

3.0

Pros

Cerner powerchart is an easy to use system. It is very easy to use and has multiple ways to chart on the same topic- making it very user friendly

Cons

There are many areas of powerchart that are very repetitive and make you chart the same thing multiple times. Med Recs can also be confusing for beginners using this system.

Review Source

KR

Kristen R.  
Figure Skating Coach  
  
Used the software for: 6-12 months

### "I found this software helpful and easy to use once I figured it out."

April 15, 2018

4.0

Pros

I like that it is able to be edited for the specific needs of a practice. It is not set in stone, but rather very flexible.

Cons

It took a while to get used to the functions, but with the help of customer service, I understood quickly.

Review Source

AC

Aaron C.  
Registered Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Powerchart has many great functionalities but falls short of competitors"

August 7, 2018

4.0

Pros

I think that powerchart has many great options however does not quite extend as far as other competitors that i have used. It has flowsheets and ease of use. There are many aspects of easy charting that can come in handy. The flowsheets are easy to navigate and easy to maneuver through.

Cons

I think that there are many aspects of double charting that need to be fixed. Some of the functions of it can be clunky.

Review Source

Jackie T.  
Pain Clinic Team Leader  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Cerner"

November 14, 2018

5.0

Pros

I have always been a Cerner fan. The software and options are amazing.

Cons

I have no complaints about this software at this time.

Review Source

cG

chrys G.  
physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Cerner PowerChart -An EHR system easy to use, HIPAA compliant and efficient in your charting"

July 4, 2022

4.0

I have had a very positive experience with Cerner PowerChart. It was the first EHR system I used when our hospital system transitioned from paper to electronical medical records. It was easy to learn and easy to navigate, making daily charting a breeze.

Pros

I like Cerner PowerChart because it has features that allow me to compete my patient orders, including e-prescribing, note writing, lab reviewing, patient search, all in my fingertips

Cons

Some versions of Cerner PowerChart don't have all features and capabilities activated, so different hospitals' versions have limitations, for example in searching for medications in an concise and efficient manner

Review Source

Jaehoon L.  
Medical informaticist  
Hospital & Health Care  
Used the software for: 2+ years

### "Rich function, poor user friendly interface"

February 21, 2019

3.0

We could deal with physicians' need of a comprehensive computer system to support patient care. Usability issues still remain but it's quite common in modern EHR systems.

Pros

Cerner Ambulatory EHR is one the well known and popularly used EHR systems in the US. It has most of the functions that are needed for outpatient care, computerized order entry system, and data data entry for meaningful use. The consultants from Cerner are hard-working, knowledgable, and deal with issues in a prompt manner.

Cons

Although it is a production system, it used to be so slow and physicians complain about ordering time takes up to 10 seconds. Citrix based desktop is slow. User interface and layout of components in Physician workflow is not intuitive and hard to learn. Overall it results in longer data entry time and takes physicians' time to talk to patients.

Review Source

AM

Ashley M.  
Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Efficient EMR program; User friendly!"

January 17, 2020

4.0

My specific department is a centralized scheduling group that oversees all surgery scheduling for the organization. In one day we typically talk with/schedule over 300 patients. This means that we have to be able to quickly access and review a patients chart prior to scheduling their procedure. This used to include many clicks and time - We are now able to do this very quickly and efficiently. (Hence why our group is able to handle all surgery scheduling for the organization)

Pros

Implementing Cerner has been nothing but a positive experience and we have continued to find ways to improve our program to benefit each department within our clinic. Patients have also experienced the increased efficiency since implementing Cerner - This has been our biggest win!

Cons

Currently our program does not interface with all pharmacy scripting programs and Dragon dictation software that many providers like to utilize. We are working with other programs & have workaround workflows in place to address this but will be working more closely with representatives from Cerner to ensure this is not an issue with necessary interfaces going forward.

Reason for choosing Oracle Health Ambulatory Suite

N/A

Review Source

Elana H.  
Admin Assistant  
Medical Practice  
Used the software for: 2+ years

### "EHR for Hospital"

December 18, 2018

3.0

I have been happy with utilizing the system overall. It is the system our local hospital uses, so we login to assist in retrieval of records for upcoming appointments.

Pros

I like that I can easily find the information I am looking for in the system.

Cons

I do not care for the several different logins to get into the system. Unless you are at the facility, you have to go through a 3-4 step login process.

Review Source

Nick S.  
Associate  
Hospital & Health Care  
Used the software for: 2+ years

### "Lacking accessibility and functionality"

July 23, 2019

3.0

PowerChart enables us to communicate across facilities and disciplines for patient care. Lab results, visit summaries, H&Ps, nursing notes, and other disciplines' involvement is all present at our fingertips. However, having worked with another EMR product, I feel this product is lacking in many areas. More innovation could be done to make navigation simpler and the layout more viewer-friendly.

Pros

Much better than paper charting; ability for interdisciplinary communication

Cons

Not as user-friendly or functional as other EMR products out there. Chart reviews take much longer and documentation feels so dependent on flowsheets that it's difficult to find important information or to communicate effectively.

Review Source

AL

Antonice L.  
Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Cerner review"

October 6, 2019

4.0

Well, my overall experience my be a little more significant than others. This program is ONLY used by those in healthcare settings so I get a little more experience and time with it than most.

Pros

I like that it’s now easier to chart. We’re able to chart vitals, admitting notes, doctors and nursing notes, ADL’s and vitals in one swoop. Things aren’t really hard to find either. Once you’re directed where to go and with some practice( which in a hospital of clinic setting you HAVE to use this everyday) it becomes just like texting. Easy and smooth

Cons

There IS a lot of clicking. You basically click maybe twice to get to different options but that is overlooked pretty easily.

Review Source

VR

Verified Reviewer  
Exercise Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "New software for hospital"

August 3, 2018

5.0

Pros

Cerner was a big step up from where our organization was prior. After the initial learning phase, Cerner provided a clean, modern, easy to navigate software for a hospital of over 2000 employees. There were many different ways to get a task done in Cerner which was helpful across the board for different learning styles.

Cons

Within the first six months of use, it seemed like there more system crashes than there should have been. This put many departments behind and made things difficult.

Review Source

Aaron M.  
Pharmacist  
Pharmaceuticals  
Used the software for: 1-2 years

### "Gets the job done without all the bells and whistles "

June 9, 2019

4.0

Pros

Fairly easy to use and navigate. Does not have a lot of extra functions that you get lost in when trying to search for specific information in a profile.

Cons

Some basic features, such as charting, could be updated to be more user friendly and shareable to other health professionals using the software.

Review Source

VR

Verified Reviewer  
Student  
Research  
Used the software for: 2+ years

### "Wonderful Product and quite easy to use"

July 25, 2019

4.0

Pros

Ease of use - it was great to not need much training to use this software

Cons

Some capabilities could be useful to be added

Review Source

VR

Verified Reviewer  
RN Case Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Cerner Extended care Road Notes"

January 27, 2019

3.0

Then individual applications work great but you still end up having to chart things multiples times because the applications don't communicate with each other. I think you should be able to document in the the nurses note an update to physician order or careplan and the information automatically update the other applications.

Pros

The nurses note flows well and is quick to complete.

Cons

The nurses note does not communicate with any other applications like care plans or physician orders. You have to leave the nurses note to update care plan or enter a new order.

Review Source

VR

Verified Reviewer  
Chief Medical Officer  
Medical Practice  
Used the software for: 1-2 years

### "Great EHR with Simplicity"

December 18, 2018

4.0

Able to see a lot of patients once learned and have a easy and flowing clinic.

Pros

Easy to use once learned, quick functionality, templates are available for ease of use.

Cons

Learning curve is a bit steep, can be slow at times depending on server.

Review Source

VR

Verified Reviewer  
Medical Assistant, Clinical Lead  
Hospital & Health Care  
Used the software for: 2+ years

### "PowerChart: A robust EMR system, but not easy to learn"

April 13, 2019

4.0

Pros

The software is customization to some extent. It can help to ensure that clinical staff are filling in all required documentation, which is nice from a coding and charging perspective. It makes sure that all the required sections are filled in that are needing to bill something.

Cons

It is not an easy program to learn. It also can take a significant amount of time to chart things if your staff is used to being able to write their own notes.

Review Source

VR

Verified Reviewer  
Team Coordinator  
Pharmaceuticals  
Used the software for: 1-2 years

### "Power chart"

February 13, 2019

3.0

Pros

I like the ability to have all patient information for all doctors throughout the system in one location

Cons

What I liked least about Powerchart is that the system runs extremely slow

Review Source

VR

Verified Reviewer  
PA-C  
Hospital & Health Care  
Used the software for: 1-2 years

### "PowerChart Review"

April 12, 2019

4.0

Pros

I like that PowerChart is easy to navigate and customize depending on the user. The customer support is always a phone call away if you need them. You are able to be efficient in your work if you know where things are located.

Cons

I dislike that sometimes errors can pop up on the screen when they aren't supposed to and at my institution, the application can crash frequently. I also believe that the application could be updated and the look of the application looks a bit outdated. It is an otherwise good app.

Review Source

AD

Amelia D.  
Patient Benefits  
Hospital & Health Care  
Used the software for: 2+ years

### "If a bit clunky, still a valuable product"

May 10, 2021

4.0

PowerChart is an invaluable tool for our practice. The software allows easy communication, document upload, and provider note taking.

Pros

The product is easy to navigate and organize. Maneuvering between patients is easy and there are few chances at making HIPAA errors due to software.

Cons

Learning to manually alter settings takes some time and user know-how. Getting settings to stay over time can be difficult.

Review Source

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