# iPostal1 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about iPostal1 Software - reviews, pricing plans, popular comparisons to other Mailroom Management products and more. Source: https://www.capterra.com/p/234112/iPostal1/reviews --- # iPostal1 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) iPostal1 ## What is iPostal1? iPostal1 is a digital mailbox that enables secure delivery of postal mail and packages to the location address. Users can manage mail remotely by viewing images of the outside of mail pieces and giving instructions on what to do with each item. ## What is iPostal1 used for? [Mailroom Management](https://www.capterra.com/mailroom-management-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.99 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iPostal1?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ipostal1.com/&name=iPostal1) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iPostal1 3.6 (5) VS. [4.8 (176)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/) Starting Price $9.99 Per Month Starting Price $67 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (5) Ease Of Use 4.9 (176) Value For Money 3.2 (5) Value For Money 4.7 (149) Customer Service 3.2 (5) Customer Service 4.8 (161) ## iPostal1 alternatives Highest Rated [4.9 (164)](https://www.capterra.com/p/181635/Postage-aver/reviews/) Starting price $98.50 Per User, Per Month [4.8 (542)](https://www.capterra.com/p/136495/Notifii/reviews/) Starting price $99.00 Per User, Per Month [4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/) Starting price $0.40 Per User, Per Month [4.6 (131)](https://www.capterra.com/p/150781/iLobby/reviews/) Starting price $199.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/234112/iPostal1/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Delivery Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage order deliveries until they are received by the customers Delivery Tracking 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Package Tracking 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track the parcel or consignment delivery status Reminders 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Self Service Portal 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information iPostal1 11 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Centralized database of stakeholders and their contact information such as names, address, phone number etc. Protect sensitive data for digital privacy Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track the parcel or consignment delivery status Helps control, track and monitor printing processes Timed notification for any upcoming task, deadline, appointment, or activity Online portal through which end users can access the system, manage tasks, or obtain information Manage and track orders being shipped to customers Digitally capture and store a person's handwritten signature Features 3.4 (5) 3.4 Based on 5 reviews ## Pricing Value for money 3.2 (5) Virtual Mailing Address $9.99 Per Month It includes: - Get a real physical street address - View and manage mail and packages remotely - Stop mail and package theft - Protect your privacy Virtual Business Address $9.99 Per Month It includes: - Includes everything in Virtual Mailing Address - Get mail in your business name - Upgrade your business image - Optional office building address Virtual Office $39.99 Per Month It includes: - Includes everything in Virtual Business Address - Local or toll-free phone and fax - Call forwarding and voicemail Value for money 3.2 (5) 3.2 Based on 5 reviews ## Support, customer service and training options Customer Service 3.2 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.2 (5) 3.2 Based on 5 reviews ## User reviews Overall rating 3.6 Based on 5 reviews Filter by rating 5(2) 4(1) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent BA Blaire A. Creative Director Architecture & Planning ### "This company is a SCAM" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 20, 2025 I signed up for this service because I live in abroad but usually like to keep a US address for ordering things and forwarding them to myself and also for putting as a return address on things. First they charged me a $20 fee onto of the monthly mail box charge. This was without my consent and they told me this was to keep in my account in case I need to scan mail. Which would be fine, but then they also charged me when I scanned anything. I tried to test the mailbox by getting a leather bag delivered to my mailbox. After a month, I looked up where my package was and the vendor had it as being delivered to my mailbox address. I was never notified. When I went to my account to log-into my mailbox it was not there. I tried emailing and calling the contact numbers on the website and after two days I finally got ahold of someone. She told me the package was sitting in the mail center but had not been logged in by iPostal1 because it was delivered on a Saturday and iPostal1 doesn’t work on Saturdays. The package was then finally logged into the system. I requested online that the package be forwarded to my address abroad. About 2 weeks later, I asked the mailbox service where my package was as they never sent me any sort of transit information or tracking number. They replied with a tracking number and said it was in transit. Then I waited another two weeks and I went online to my iPostal account to see where it could be and it had been returned because of lack of customs forms. They never notified me it had been returned. I reached out to the company asked why they didn’t tell me the package had been returned and why they didn’t fill out the customs forms. Their response was, “Hello, no we don't fill out no forms, whatever is sent to us to send the package is what is printed out. “ So, they charged me over $100 to forward the Package knowing that they do not fill out customs forms so it would be returned anyways. (Whenever you send something to another country you need to fill out customs forms, if I had known they don’t do that I would never have even gotten this service.) Then when I went onto my account today to see if I could possibly forward the package to my friend’s address in the United States, the option was not available. Because the package had been there for 30 days they discarded it. This has been the worst service I’ve ever used in my life. I’ve had to track down a missing package, which they charged me to forward even though they knew it couldn’t be forwarded and then they threw it away. This month alone I paid this company $146.75 ($104.51 to have the package mailed to me in Mexico City, $9.99 membership fee, $2.25 fee to scan a letter, $10 fee to shred a letter, $20 to keep in my account for no reason.) This company has only caused me headaches and not helped in any way. I will be canceling this service and posting this review in as many places as I can. This company is a total scam. Pros That it was a mailbox service with an online platform. Cons customer service, random hidden fees, online platform that doesn't work Switched from [Traveling Mailbox](https://www.capterra.com/p/234338/Traveling-Mailbox/) I wanted a mailbox in NYC and the one I was using with them shut down so I searched for another mailbox service with a location in brooklyn. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PJ Pat J. President Entertainment ### "Makes sense" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2023 Great! Big Fan! You can’t get away from the ease & convenience. Pros You can’t get away from the ease and convenience of iPostsl1! Unfortunately, USPS doesn’t have the same level of service and you really need to know what’s in your mailbox immediately and iPostal1 delivers. The customer service at my location was amazing and very competent. If you know you’re not going to make it to the post office every day and you need to know what’s going on, I think this is the best option. Cons EVERYTHING costs! They kind of nickel and dime you. Even to throw something out they charge- I’m saying ABOVE your monthly. Alternatives considered [Anytime Mailbox](https://www.capterra.com/p/183020/Anytime-Mailbox/) Reasons for choosing iPostal1 iPostal1 YouTube advertising quite frankly. Saw it so many times it just made sense. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jeffrey A. copywriter Marketing and Advertising ### "Feature rich, functional, not the cheapest" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 11, 2023 Pros I find their turnaround with the mail items to be fairly quick, the customer service quite responsive when there are hiccups, and overall I am satisfied with the service. I have been with the service for several years now and I have worked out a good system with them. Cons There are some cheaper alternatives out there that have better scan/shred packages. TBH navigating the offers iPostal has can be a little tricky to get the best value for your money, and if you look at annual costs, it comes out pricier than the competitors though at first glace it might appear cheaper. Alternatives considered [Anytime Mailbox](https://www.capterra.com/p/183020/Anytime-Mailbox/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM cynthia m. community manager Commercial Real Estate ### "Keeps track of documents so you don't have to!" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 27, 2022 Virtual mail can be tricky. If you are in an area with a desirable address, you will be inundated with clients. This system takes out of the look of account and document set-up. Once you approve a new customer, the rest can be done on autopilot. This system allows you to search for a user, and scan the envelope. Then you wait to hear from them if they want the item scanned for immediate access, or forwarded. There is no upfront costs from the mail center to buy postage or shipping labels for customers. You actually get paid to use their account! This system keeps track of everything you do for a client. All you do it write the item number on the envelope, and await further instructions. Pros This is by far my favorite of all the virtual office vendors we use. What I like best is that if you do exactly what the prompts tell you, it keeps track of everything you do so you don't have to keep emailing documents to your users. Once the client signs up, all you do is scan in the mail. It's foolproof. Cons I think the thing I like least is it's not the most intuitive, though if you use it enough you will soon be using it with your eyes closed, so to speak. The UI/UX can be a little clunky and dated looking, but it works, and we find it's the best for clients who don't always pay on time - it will keep the mail in the system so you don't have to hang onto it and re-scan when they finally do enter valid payment info. Reasons for choosing iPostal1 iPostal does the marketing for you. There is no out of pocket costs for forwarding postage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Kimberly C. owner Accounting ### "Great if you do not have a business address. " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 October 29, 2021 My overall experience was a fail. When you sign up it is not really easy to understand that shredding and mail forwarding to you are not included in the price. So it was way overpriced. Pros I liked that I got emails with photos of all mail that came into my p.o. box for me. This is a great solution for ecommerce stores to have a real physical address. I used it for when I was in-between business address. Love that your mail can be shipped to you so you do not have to pick it up if you do not have time. Cons Everything and I mean everything costed money. First you pay the monthly charge which is normal. Next if you want them to destroy your junk mail that comes in so it doesn't pile up it costs you for each piece of mail they shred. You also pay a hefty price for them to ship you your mail. the location where I picked up my mail seemed unprofessional but not sure that has to much to do with the product itself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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