# Paymode Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Paymode the right Accounts Payable solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234113/Bottomline-Paymode-X/reviews --- Paymode 4.7 (27) [View alternatives](https://www.capterra.com/p/234113/Bottomline-Paymode-X/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Paymode Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews AC Ann C ControllerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Paymode-X is easy to use and keeps track of all my payments in one place.“ May 1, 2025 SD Sarah D Sales and Success DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “If you don't need direct help from any of their support teams, the platform seems fairly easy to understand and use.“ July 29, 2024 MA Melissa A Book keepePrinting, 2 - 10 employeesUsed the software for: 1-2 years. “I appreciate the email notification of paymentI love how easy the software is to navigate“ November 10, 2022 Catherine N Office Manager Facilities Services, 11 - 50 employeesUsed the software for: More than 2 years. “Stream lines payments so they are easy and secure.“ October 27, 2022 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Catherine N. Office Manager Facilities Services Used the software for: 2+ years ### "Easy process " October 27, 2022 5.0 Always positive Pros Stream lines payments so they are easy and secure. Cons Stream lines payments so they are easy and secure. Review Source AC Ann C. Controller Construction Used the software for: 2+ years ### "Getting paid with Paymode-X" May 1, 2025 5.0 I have used Paymode-X for a few years now and I like the ease of use. When I log in everything is right up front on the dashboard. You can see instantly if you have a payment. Pros Paymode-X is easy to use and keeps track of all my payments in one place. Cons I wish more of my vendors would utilize this program. I think the fees may turn people away. Review Source SD Sarah D. Sales and Success Director Information Technology and Services Used the software for: Less than 6 months ### "Incompetent, apathetic support for vendors" July 29, 2024 1.0 Entirely negative. I reached out to the enrollment team for help setting up payments for an important Enterprise client. All that was needed a straightforward enrollment link & code so that our team could set up a payment process to accept ACH transfers. This should have been a simple request. It's taken 14 days so far and repeated calls and emails to the vendor advocate team and member services team to ask for the enrollment link (which only their team can provide) and I \*still\* don't have it. There doesn't appear to be a path forward as I simply can not get anyone on the Paymode team to respond to my requests. Pros If you don't need direct help from any of their support teams, the platform seems fairly easy to understand and use. Cons Customer support is the worst I've ever accounted, and there's not even a close second. My emails to the vendor advocate team went unread for 3 weeks, despite several attempts to chase for a response. Calls to the enrollment team would take an hour at a time, several times a week, and ended with the requested action item never being followed up. Each time an agent would tell me they're escalating my case, and each time the call would end with an "I'm sending you an email" that never got sent. Support agents neither take ownership of their conversations nor proactively seek to resolve issues. Review Source SS Susan S. Credit Manager Wholesale Used the software for: 2+ years ### "Easy as Pie" October 20, 2022 5.0 quicker payments from customers that seemed slower with checks Pros What i like most about this product is that they send notifications to retrieve payments, click on the link provided, Easy! Lists the account name, payment # and amount, and invoices being paid.. couldn't get an easier! Cons really.. there is nothing i don't like, its very easy to learn and easy to get the info you need for payments Review Source VR Verified Reviewer Accountant Computer Software Used the software for: 2+ years ### "Paymode X Review" November 10, 2022 5.0 So far my experience has been good. Pros What I like about this software is that it is quick and easy to get payments. Cons What I do not like about this software is that they charge for everything. Review Source GG Gail G. AP AND AR Machinery Used the software for: 2+ years ### "Continuing to like Paymode" March 19, 2026 5.0 Excellent, it is user friendly, and easy to navigate. I wish some of the lines were not on the report that are unecessary so the font could be bigger. Pros I like that it is free and that my customers seem to like using it. It is easy to long into and user friendly Cons Pushy sales people to make it not free anymore. I don't need to be upsold on a fancier product. If I was, I would have to end my relationship with Paymode. Review Source JH Jackie H. Office manager Wholesale Used the software for: 2+ years ### "Easy to Use Software" October 20, 2022 5.0 Faster payments from Customers. Ease of use in entering Invoices. Pros East to use and set up info on this software. Process invoices faster and get paid faster. Cons Currently I have nothing that I do not like with this software. Reason for choosing Paymode Our Customers preferred Paymode-X software to use with their systems Review Source JW James W. Billing Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Billing analysis" November 1, 2022 5.0 Pros We received payments through this software for our piedmont hospital. Cons This software process the payment very timely and sent us reminder Review Source BW Bill W. Owner Defense & Space Used the software for: 2+ years ### "Paymode X - great tool and support to my business" October 22, 2022 5.0 Reports are great and I enjoy having this product available to help interface with the companies I do business with. Pros Easy to use. Quick to find information I need. Reports are handy. Cons I haven't used or extended the software for my business needs. I know the capabilities are there. I didn't see a clear easy path for integrating for any custom processing needs. Reason for choosing Paymode Mainly initially one of my customers requested that I use Paymode-X and haven't been dissappointed. Review Source VR Verified Reviewer Partner/DP Broadcast Media Used the software for: 6-12 months ### "Makes Getting Paid Easy" November 11, 2022 5.0 Pros The producer is easy to use...I get timely, informative notifications of payment. Cons So far, there have been no hiccups...nothing to not like about the software. Review Source MJ Mark J. Owner Machinery Used the software for: 2+ years ### "Paymode-X" November 10, 2022 5.0 Pros Paymode-X is an easy program to move around in, I only use it for accepting payments on a weekly basis and I have never had any problems accessing the information to put into my accounting system Cons Although I understand the need for security, I sometimes feels the log in and changing passwords is cumbersome. Review Source SS Sandra S. Accounts Payable/Receivable Construction Used the software for: 2+ years ### "Paymode is really good." November 11, 2022 5.0 Over all I am please with this software. Pros Easy of use and receiving payments, alerts, history look up, etc Cons Having to get a call with code to log in. working remote really makes this difficult. Review Source jP jamy P. owner Construction Used the software for: 2+ years ### "Easy Interface" November 10, 2022 5.0 Pros the setup process was really easy and their interface is easy to use too Cons i don't feel like there's a con that i've experienced with this software Review Source JF Jennifer F. Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Make ACH payment tracking easy" November 11, 2022 5.0 Pros It's easy to review what was received last week or last month or over the last year Cons I wish it is was easier to see the invoice number being paid Review Source kW kevin W. VO Construction Used the software for: 2+ years ### "great tools!" October 30, 2022 4.0 love it Pros easy to use. always know when money is coming and the breakdown Cons keeps changing password required. too frequent Review Source WF Wendy F. Job Cost Accountant Construction Used the software for: 1-2 years ### "Very User Friendly" October 31, 2022 4.0 Pros The process in using Paymode-X is very clear. Cons I have no complaints with Paymode-X. They have done a very complete job in making this software very user friendly. Review Source sM sandra M. admin assistant Construction Used the software for: 2+ years ### "Pac" November 10, 2022 5.0 excellent program Pros how easy it is to use and track down payments Cons How you cant see activity from other users Review Source ES Emilie S. AR Wholesale Used the software for: 2+ years ### "Esinclair" November 10, 2022 5.0 Pros the email alerts, ease of reading the payment remits Cons The verification phone calls, after you read a payment confirmation you have to scroll down and mark as read Review Source JS Jody S. Office Manaager/AP/AR Manager Food & Beverages Used the software for: 2+ years ### "Easy payment system" November 10, 2022 5.0 Pros We are not charged for the incoming payments. Cons I don't like having to call to verify companies. Reason for choosing Paymode This is what other companies were using Review Source NW Neil W. CEO Computer Software Used the software for: 2+ years ### "Quick and Accurate" October 20, 2022 5.0 Very Good Pros The most important feature is that the deposits are made quickly to help manage cashflow Cons No cons that we have experienced from us or our customers using the system Alternatives considered [BILL Accounts Payable & Receivable](https://www.capterra.com/p/166559/BILL/) Reason for choosing Paymode Some of our customers use it Review Source MA Melissa A. Book keepe Printing Used the software for: 1-2 years ### "Paymode X makes payment processing easy" November 10, 2022 5.0 I am getting paid directly into my bank account with Paymode X Pros I appreciate the email notification of paymentI love how easy the software is to navigate Cons I cant think of anything to improve on except that I have to click and click a link within a link in order to see the remittances that have been paid Review Source DS David S. CFO Government Administration Used the software for: 2+ years ### "Pay Mode X" November 10, 2022 4.0 Satisfactory for what I need. We receive payments from others via this and we just retrieve information from it. Pros Ease in getting supporting documents for payments received Cons Sometimes difficult to get to the page you need to get supporting documentation. Several clicks are required. Review Source DZ Debra Z. Controller Construction Used the software for: 1-2 years ### "Ease to Use" October 20, 2022 5.0 Easy to use when paying a Subcontractor Pros Easy to collect funds and approve invoices. Cons Password changes are about the most I dislike about this software. Reason for choosing Paymode None Review Source JM Joan M. Office Manager Construction Used the software for: 1-2 years ### "Paymode X vendor" November 10, 2022 5.0 listed above, we are vendors, have not used the service for ACH ( yet) Pros I get paid fast, don't need to travel to the Bank, No fears of Hacking by mail fraud or internet theft. Cons Constantly changing my password, Sometimes missing the e-mail that funds have been received, and have unwarranted past due notices sent Review Source LG Lucian G. Architect / Consultant Architecture & Planning Used the software for: 6-12 months ### "Some wants" November 10, 2022 4.0 Pros Good documentations of deposits to my account. Cons Finding my own invoice date associated with deposits. Yes, the information is in there but it is Paymode-V's setup and not mine.I would prefer to be able to directly find my deposits with my own invoice numbers as the organizing principles making it easier to sort and visit any particular deposit quickly.As it is now, it is not friendly to my "TIME". Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.