--- title: "GlobalProtect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GlobalProtect Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more." source_url: "https://www.capterra.com/p/234123/GlobalProtect/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # GlobalProtect Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GlobalProtect ## What is GlobalProtect? GlobalProtect from Palo Alto Networks is a network security client that lets users remotely access corporate networks securely. ## What is GlobalProtect used for? [VPN](https://www.capterra.com/vpn-software/)[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/) Overall rating Based on 25 user reviews Reviews sentiment Positive 84% Neutral 8% Negative 8% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GlobalProtect?[Manage this product listing](https://www.g2.com/products/palo-alto-networks-globalprotect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GlobalProtect 4.4 (25) VS. [### Psiphon](https://www.capterra.com/p/242363/Psiphon/) [4.7 (12)](https://www.capterra.com/p/242363/Psiphon/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (25) Ease Of Use 4.9 (12) Value For Money 4.0 (17) Value For Money 4.2 (10) Customer Service 3.9 (18) Customer Service 4.2 (10) ## GlobalProtect alternatives Highest Rated [AWS VPN](https://www.capterra.com/p/252439/AWS-VPN/) [5.0 (8)](https://www.capterra.com/p/252439/AWS-VPN/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252439/AWS-VPN/) [Surfshark](https://www.capterra.com/p/198822/Surfshark/) [4.5 (61)](https://www.capterra.com/p/198822/Surfshark/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198822/Surfshark/) [Avira Phantom VPN](https://www.capterra.com/p/250589/Avira-Phantom-VPN/) [4.4 (8)](https://www.capterra.com/p/250589/Avira-Phantom-VPN/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/250589/Avira-Phantom-VPN/) [Zorro VPN](https://www.capterra.com/p/197592/Zorro-VPN/) [4.8 (4)](https://www.capterra.com/p/197592/Zorro-VPN/#reviews) Starting price $6.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197592/Zorro-VPN/) [View all alternatives](https://www.capterra.com/p/234123/GlobalProtect/alternatives/) ## FAQs about GlobalProtect Overview ### Which roles and teams benefit most from GlobalProtect? GlobalProtect is most used by IT infrastructure, network operations, security, and systems engineering teams that secure remote access to internal applications and monitor connectivity. Software engineers, consultants, designers, and presales staff use it to reach development, client, and enterprise resources offsite, while educators, researchers, students, and administrators maintain access to institutional systems. Answer based on 25 reviews Overview ### What company size and industries is GlobalProtect built for? GlobalProtect is primarily used by enterprises, which represent 52% of reviewers, especially in Information Technology and Services at 28%. It also serves midsize businesses (28%) and small businesses (20%), with Accounting and Computer & Network Security each representing 8% of reviewers. Its common use case is VPN access. Answer based on 25 reviews Features and Usability ### What are the key features of GlobalProtect? GlobalProtect offers authentication and secure login features, including single sign-on and two-factor authentication, plus policy management and user management for access control. It also includes firewalls, web inspection, monitoring and real-time monitoring, activity tracking, reporting and statistics, security auditing, server monitoring, mobile access, and multi-protocol support. Getting Started and Support ### What training and onboarding options does GlobalProtect offer? GlobalProtect provides documentation for teams getting started. Documentation supports self-paced reference for setup steps, configuration details, and ongoing use. This format gives users written material they can consult as needed during onboarding and later administration. Getting Started and Support ### What customer support options does GlobalProtect offer? GlobalProtect provides 24/7 live rep support for users needing help at any time. Support experiences are not reflected in reviewer feedback here, so no claims can be made about response speed, helpfulness, or common issues. Security ### How does GlobalProtect handle data security and access control? GlobalProtect uses VPN connections, single sign-on, multi-factor authentication, and authorized-user access to protect corporate resources. Administrators can apply host-based security policies, inspect traffic through firewalls, monitor logs, identify malicious devices, and quarantine them. It also supports device compliance checks, Active Directory group controls, and split tunneling. Some users report password compatibility issues during connection. Answer based on 15 reviews ## Features AI summary Based on 695 Mobile Device Management reviews Not all VPN products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Authentication** (**66%** of reviewers rated this feature as critical) - **Encryption** (**65%**) - **SSL Security** (**66%**) GlobalProtect supports **Authentication**, which helps verify user access and maintain tighter control over who connects to company resources. However, it does not include **Encryption** or **SSL Security** among these top-rated features. Instead, it offers **Secure Login** (**64%**) and **Mobile Access** (**48%**), which can still support secure access for distributed users and make it easier for employees to connect from different devices and locations, helping businesses maintain access control and support remote work more effectively. Authentication 4.8 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Secure Login 5.0 (6) 116.67% of 6 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Mobile Access 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Single Sign On 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Two-Factor Authentication 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Extra layer of security that requires not only a password and username but also something specific to that user Security Auditing 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Systematic evaluation of the security of a company's overall security system and situation GlobalProtect 13 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Authentication: Verify the identity of users/devices to enable secure access - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Secure Login: At least a username and password is required to access the system - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Single Sign On: Allow users to access multiple services after entering their login credentials once - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 4.4 (25) 4.4 Based on 25 reviews ## Pricing Value for money 4.0 (17) Value for money 4.0 (17) 4.0 Based on 17 reviews ## Support, customer service and training options Customer Service 3.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (18) 3.9 Based on 18 reviews ## User reviews Overall rating 4.4 Based on 25 reviews Filter by rating 5(16) 4(5) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent Ema B. System Engineer Computer & Network Security ### "Stable VPN with expensive additional licenses" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 August 19, 2026 My overall experience has been positive. As an administrator of Global protect I have much usage and granularity while using it. I can set compliance, hip checks, AD groups that can access the portal and add multiple gateways. There are very useful logs that you can gather while troubleshooting issues. I dislike that many features need additional expensive licenses such as IpV6 support, split tunneling by app and hip checks. My overall experience as user has been very positive, I haven't noticed any performance degradations or connection drops. Pros Global Protect offers secure and stable connection to your company network trough VPN. It can be customised using Palo Alto firewalls to granularly add user groups that can use the client(integrating with AD per example), offers split tunnel to manage traffic that goes trough gateway or not. Includes multi-factor authentication, compliance check for devices connecting, and selection of multiple gateways. Cons It can be difficult to manage the include/exclude domain due to granularity of apps you would like to place. It often uses high resources and occasional connection stability problems. Additionally, I have noticed a negative impact on network speed and have experienced some challenges while using bandwith heavy applications, like MS Outlook causing it to open and work slowly and crash. Palo Alto support lacks professionals and rapid responses. Alternatives considered [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Reasons for choosing GlobalProtect We moved away from using ASA devices to Palo Alto firewalls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Peter B. Infrastructure manager Hospital & Health Care ### "Great vpn client for Palo Alto firewalls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2025 Postive, granular and a cut above the rest of vpn clients. Can configure msi to include portal address with something like orca, or update from firewall itself Pros Ease of use and granular configuration, split tunnel, streaming, built in dhcp, split tunnel by domain names available whcih some other vendors do not support Cons Had historic bad releases which had bugs which needed further upgrades to eliminate. But overall stable once you get past any issues Switched from [Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/) Palo is superior to cisco in newrly every aspect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wil K. CISO Education Management ### "GlobalProtect VPN: A Mixed Experience of Robust Security and minimal Frustrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 16, 2025 With robust security features, seamless integration with Palo Alto’s ecosystem, and the ability to provide secure remote access across multi-cloud and hybrid environments, it is greatly appreciated. Pros GlobalProtect is easy to deploy and features a user-friendly interface. As a support professional and user, I can attest to it as a superior, stable product. Cons At times, it experiences unstable connections, particularly when switching between Wi-Fi and cellular networks, resulting in endless notification loops or connection failures. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Joshua J. Account Executive Information Technology and Services ### "GlobalProtect for Sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 18, 2025 Despite the periodic errors, GlobalProtect seems to be a quality product and a consistent VPN service. Pros Global Protect is consistent, easy to boot up and, best of all, secure. It enables me to work remotely with confidence. Cons There are times when, due to some kind of system error, GlobalProtect doesn't connect correctly. Fixing it usually doesn't take too much time, but it's often something I need support to rectify. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Andres S. Presales Information Services ### "Global protect review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 May 10, 2025 En nuestra empresa lo tenemos como herramienta de defensa y estamos muy contentos con el Pros Su panel de control es muy amigable y sencillo de entender Cons El precio un poco elevado y el tener un mínimo de usuarios para cogerlo hace que no todo el mundo pueda permitirselo Switched from [Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/) Cambio de Ciso en la empresa y eligió utilizar global protect Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VL Vince L. Director Application Development Information Technology and Services ### "Convenient setup, but frustrating usage" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 March 28, 2025 It is a very frustrating VPN client. Although it is stable once connected, the connection process is a hit and miss. Pros I do like that it supports multiple VPN profiles and makes them easily accessible Cons It is unreliable and often times auto submits credentials without me clicking submit. This happens on both the actual credentials and the soft token entry Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Matthieu L. Responsable RH Human Resources ### "GlobalProtect" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 1, 2023 Pros L'outil permet de travailler hors réseau interne en toute sécurité en sécurisant l'accès au bureau virtuel. Cela permet de travailler en itinérance, en gare, dans les trains ... Cons Il faut veiller a se connecter en Wifi sur le réseau interne avant d'y accéder en externe, y penser à chaque réinitialisation de MP, sinon le VPN ne fonctionne pas Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SO Shawn O. IT Systems Specialist Primary/Secondary Education ### "Global Protect - The best remote experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2023 Pros We use Global Protect as a VPN for the IT department in our school system so that if we have to be out sick or gone to any of the various Technology in Education conferences held each year we will have secure access back into our network so we can still maintain our network and resolve issues remotely for our administrator, teachers and staff. It is also possible for us to setup a "clientless" instance of Global Protect for our Chromebook devices so that when students take their Chromebooks home they are forced back through our network so that our firewall and content filter is still enforced on all their devices no matter where they are at. Cons The cost of the "clientless" instance is a bit expensive for a public school district but overall it is definitely worth it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mike P. Advisor Higher Education ### "GlobalProtect - keeping users safe and info secure" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 5, 2023 Pros SUPER easy to use interface. Basically, I login on the app, and my laptop is ready for VPN access to our organization server. I click connect, and it's good to go. Cons Honestly, nothing to "like least"! It was fast to install and set up, and using it on a daily basis takes almost no effort whatsoever. It works every time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Akshita singh B. Student Accounting ### "Global Protect Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 5, 2023 My overall experience with GlobalProtect is very good. It helps me to access the data which we have put in our private network. Pros With the helps of this software, we can easily access any resources we have put under this VPN. It helps organisation to secure their data, server by putting them behind VPN and only authorized user can access it by login into the system via this VPN. Cons Only problem which i face is the connectivity issue. Due to using this VPN, our internet speed goes down 10 times and sometimes the connectivity get broke because of this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/234123/GlobalProtect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.