# GlobalProtect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GlobalProtect Software - reviews, pricing plans, popular comparisons to other VPN products and more.

Source: https://www.capterra.com/p/234123/GlobalProtect

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# 

 GlobalProtect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

GlobalProtect

## What is GlobalProtect?

GlobalProtect from Palo Alto Networks is a network security client that lets users remotely access corporate networks securely.

## What is GlobalProtect used for?

[VPN](https://www.capterra.com/vpn-software/)

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

83%

Neutral

8%

Negative

8%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GlobalProtect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paloaltonetworks.com&name=GlobalProtect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GlobalProtect

4.4 (24)

VS.

[### AWS VPN](https://www.capterra.com/p/252439/AWS-VPN/)

[5.0 (8)](https://www.capterra.com/p/252439/AWS-VPN/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (24)

Ease Of Use

4.4 (8)

Value For Money

4.1 (16)

Value For Money

4.3 (4)

Customer Service

4.1 (17)

Customer Service

5.0 (3)

## GlobalProtect alternatives

[Avira Phantom VPN](https://www.capterra.com/p/250589/Avira-Phantom-VPN/)

[4.4 (8)](https://www.capterra.com/p/250589/Avira-Phantom-VPN/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/250589/Avira-Phantom-VPN/)

[Psiphon](https://www.capterra.com/p/242363/Psiphon/)

[4.7 (12)](https://www.capterra.com/p/242363/Psiphon/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/242363/Psiphon/)

[Surfshark](https://www.capterra.com/p/198822/Surfshark/)

[4.5 (61)](https://www.capterra.com/p/198822/Surfshark/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198822/Surfshark/)

[Zorro VPN](https://www.capterra.com/p/197592/Zorro-VPN/)

[4.8 (4)](https://www.capterra.com/p/197592/Zorro-VPN/#reviews)

Starting price

$6.49

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/197592/Zorro-VPN/)

[View all alternatives](https://www.capterra.com/p/234123/GlobalProtect/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Authentication

4.8 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Verify the identity of users/devices to enable secure access

Mobile Access

4.7 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Secure Login

5.0 (6)

116.67% of 6 reviewers that rated this feature as important or highly important

At least a username and password is required to access the system

Single Sign On

5.0 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

Two-Factor Authentication

5.0 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Extra layer of security that requires not only a password and username but also something specific to that user

Activity Dashboard

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

GlobalProtect 12 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Verify the identity of users/devices to enable secure access

Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats

Access software remotely via mobile devices

Create, manage, and track policies and procedures within an organization

Active monitoring of systems, applications, or networks

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

At least a username and password is required to access the system

Systematic evaluation of the security of a company's overall security system and situation

Allow users to access multiple services after entering their login credentials once

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.4 (24)

4.4

Based on 24 reviews

## Pricing

Value for money

4.1 (16)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.1 (16)

4.1

Based on 16 reviews

## Support, customer service and training options

Customer Service

4.1 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (17)

4.1

Based on 17 reviews

## User reviews

Overall rating

4.4

Based on 24 reviews

Filter by rating

5(16)

4(4)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

PB

Peter B.

Infrastructure manager

Hospital & Health Care

### "Great vpn client for Palo Alto firewalls"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 21, 2025

Postive, granular and a cut above the rest of vpn clients. Can configure msi to include portal address with something like orca, or update from firewall itself

Pros

Ease of use and granular configuration, split tunnel, streaming, built in dhcp, split tunnel by domain names available whcih some other vendors do not support

Cons

Had historic bad releases which had bugs which needed further upgrades to eliminate. But overall stable once you get past any issues

Switched from

[Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

Palo is superior to cisco in newrly every aspect

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Wil K.

CISO

Education Management

### "GlobalProtect VPN: A Mixed Experience of Robust Security and minimal Frustrations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 16, 2025

With robust security features, seamless integration with Palo Alto’s ecosystem, and the ability to provide secure remote access across multi-cloud and hybrid environments, it is greatly appreciated.

Pros

GlobalProtect is easy to deploy and features a user-friendly interface. As a support professional and user, I can attest to it as a superior, stable product.

Cons

At times, it experiences unstable connections, particularly when switching between Wi-Fi and cellular networks, resulting in endless notification loops or connection failures.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Joshua J.

Account Executive

Information Technology and Services

### "GlobalProtect for Sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 18, 2025

Despite the periodic errors, GlobalProtect seems to be a quality product and a consistent VPN service.

Pros

Global Protect is consistent, easy to boot up and, best of all, secure. It enables me to work remotely with confidence.

Cons

There are times when, due to some kind of system error, GlobalProtect doesn't connect correctly. Fixing it usually doesn't take too much time, but it's often something I need support to rectify.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Andres S.

Presales

Information Services

### "Global protect review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

May 10, 2025

En nuestra empresa lo tenemos como herramienta de defensa y estamos muy contentos con el

Pros

Su panel de control es muy amigable y sencillo de entender

Cons

El precio un poco elevado y el tener un mínimo de usuarios para cogerlo hace que no todo el mundo pueda permitirselo

Switched from

[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)

Cambio de Ciso en la empresa y eligió utilizar global protect

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Vince L.

Director Application Development

Information Technology and Services

### "Convenient setup, but frustrating usage"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

March 28, 2025

It is a very frustrating VPN client. Although it is stable once connected, the connection process is a hit and miss.

Pros

I do like that it supports multiple VPN profiles and makes them easily accessible

Cons

It is unreliable and often times auto submits credentials without me clicking submit. This happens on both the actual credentials and the soft token entry

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Matthieu L.

Responsable RH

Human Resources

### "GlobalProtect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 1, 2023

Pros

L'outil permet de travailler hors réseau interne en toute sécurité en sécurisant l'accès au bureau virtuel. Cela permet de travailler en itinérance, en gare, dans les trains ...

Cons

Il faut veiller a se connecter en Wifi sur le réseau interne avant d'y accéder en externe, y penser à chaque réinitialisation de MP, sinon le VPN ne fonctionne pas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SO

Shawn O.

IT Systems Specialist

Primary/Secondary Education

### "Global Protect - The best remote experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2023

Pros

We use Global Protect as a VPN for the IT department in our school system so that if we have to be out sick or gone to any of the various Technology in Education conferences held each year we will have secure access back into our network so we can still maintain our network and resolve issues remotely for our administrator, teachers and staff. It is also possible for us to setup a "clientless" instance of Global Protect for our Chromebook devices so that when students take their Chromebooks home they are forced back through our network so that our firewall and content filter is still enforced on all their devices no matter where they are at.

Cons

The cost of the "clientless" instance is a bit expensive for a public school district but overall it is definitely worth it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Mike P.

Advisor

Higher Education

### "GlobalProtect - keeping users safe and info secure"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 5, 2023

Pros

SUPER easy to use interface. Basically, I login on the app, and my laptop is ready for VPN access to our organization server. I click connect, and it's good to go.

Cons

Honestly, nothing to "like least"! It was fast to install and set up, and using it on a daily basis takes almost no effort whatsoever. It works every time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Akshita singh B.

Student

Accounting

### "Global Protect Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 5, 2023

My overall experience with GlobalProtect is very good. It helps me to access the data which we have put in our private network.

Pros

With the helps of this software, we can easily access any resources we have put under this VPN. It helps organisation to secure their data, server by putting them behind VPN and only authorized user can access it by login into the system via this VPN.

Cons

Only problem which i face is the connectivity issue. Due to using this VPN, our internet speed goes down 10 times and sometimes the connectivity get broke because of this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Analyst

Accounting

### "Great and effective for companies"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 12, 2023

Pros

It is great for signing in securely on to corporate network and has the single sign on feature that I use daily on mobile and laptop (Windows). It is lightweight and easy to use user experience makes it a no brainer for companies that have employees working off site outside corporate office for external use. For internal use, it works great for single sign on for work credentials.

Cons

The user interface feels a bit dated on PC, it could definitely use an uplift on that side, apart from that nothing really painful about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/234123/GlobalProtect/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)