# GlobalProtect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is GlobalProtect the right VPN solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234123/GlobalProtect/reviews

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GlobalProtect

4.4 (24)

[View alternatives](https://www.capterra.com/p/234123/GlobalProtect/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 14th, 2025

# Reviews of GlobalProtect

Ease of use

4.4

Customer Service

4.1

## Pros and Cons in Reviews

Wil K

CISOEducation Management, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“With robust security features, seamless integration with Palo Alto’s ecosystem, and the ability to provide secure remote access across multi-cloud and hybrid environments, it is greatly appreciated.“

July 16, 2025

MM

Melanie M

Online Instructional DesignerHigher Education, 201 - 500 employeesUsed the software for: 1-2 years.

“Our organization used Global Protect as a VPN connection but ultimately switched to another product due to cost and what was unreliable connectivity for us.“

August 2, 2022

Anwer J

Service Engineer IIComputer & Network Security, 10,001+ employeesUsed the software for: More than 2 years.

“With Global it is always easy to access the internal enterprise resources that again in Secure manner, as traffic going back via Firewall. And firewall always first inspect the traffic and then will provide the results to the user.“

May 18, 2022

MG

Mansi G

Lead TAInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Setting up for the first time is difficult, you need to try multiple times before it will get configure with your system.“

July 14, 2022

Adam S

Marketing CoordinatorCommercial Real Estate, 10,001+ employeesUsed the software for: More than 2 years.

“Accessing all data you have on your work servers from the comfort of your home, or anywhere else, is priceless.“

January 11, 2022

MS

Miriam S

VACT Senior Program AssistantHospital & Health Care, 201 - 500 employeesUsed the software for: Less than 6 months.

“I had an issue connecting and it seemed to mess up my password within our company's system. Although IT was able to reset my password with a quick phone call, it seems that there is something with compatibility.“

February 3, 2022

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Wil K.  
CISO  
Education Management  
Used the software for: 2+ years

### "GlobalProtect VPN: A Mixed Experience of Robust Security and minimal Frustrations"

July 16, 2025

5.0

With robust security features, seamless integration with Palo Alto’s ecosystem, and the ability to provide secure remote access across multi-cloud and hybrid environments, it is greatly appreciated.

Pros

GlobalProtect is easy to deploy and features a user-friendly interface. As a support professional and user, I can attest to it as a superior, stable product.

Cons

At times, it experiences unstable connections, particularly when switching between Wi-Fi and cellular networks, resulting in endless notification loops or connection failures.

Review Source

PB

Peter B.  
Infrastructure manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great vpn client for Palo Alto firewalls"

September 21, 2025

5.0

Postive, granular and a cut above the rest of vpn clients. Can configure msi to include portal address with something like orca, or update from firewall itself

Pros

Ease of use and granular configuration, split tunnel, streaming, built in dhcp, split tunnel by domain names available whcih some other vendors do not support

Cons

Had historic bad releases which had bugs which needed further upgrades to eliminate. But overall stable once you get past any issues

Switched from

[Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

Palo is superior to cisco in newrly every aspect

Review Source

VL

Vince L.  
Director Application Development  
Information Technology and Services  
Used the software for: 1-2 years

### "Convenient setup, but frustrating usage"

March 28, 2025

1.0

It is a very frustrating VPN client. Although it is stable once connected, the connection process is a hit and miss.

Pros

I do like that it supports multiple VPN profiles and makes them easily accessible

Cons

It is unreliable and often times auto submits credentials without me clicking submit. This happens on both the actual credentials and the soft token entry

Review Source

VR

Verified Reviewer  
Service Engineer II  
Computer & Network Security  
Used the software for: 2+ years

### "GlobalProtect makes the remote working possible in a very smooth way."

May 18, 2022

5.0

Overall its been really great experience, we can have one single portal( or redundant portal setup) and then we can have gateway deployed at multiple locations and this really helps us achieving great network results such as better latency and network throughput.

Pros

Global Protect is one the best remote working solution supporting multiple features such as you login via SSO, and it support multi factor authentication, we can use any application such as DUO, Google, Microsoft Authenticator apps. With Global it is always easy to access the internal enterprise resources that again in Secure manner, as traffic going back via Firewall. And firewall always first inspect the traffic and then will provide the results to the user.

Cons

It is kind of traditional solution, however I dont see it as the problem if the deployment is correct way then it works better than different Proxy/VPN solutions such as ZScaler, Cisco AnyConnect.

Alternatives considered

[Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)[Zscaler](https://www.capterra.com/p/175516/Zscaler-Internet-Access/)

Reason for choosing GlobalProtect

Because deployed Palo Alto Firewall, so added the compatible solution as Global Protect for remote VPN.

Switched from

[Zscaler](https://www.capterra.com/p/175516/Zscaler-Internet-Access/)[Ivanti Connect Secure](https://www.capterra.com/p/147283/Connect-Secure/)

Were running in different issues such Private DNS resolution issues with Zscaler, so made the switch back to GP.

Review Source

JJ

Joshua J.  
Account Executive  
Information Technology and Services  
Used the software for: 2+ years

### "GlobalProtect for Sales"

June 18, 2025

5.0

Despite the periodic errors, GlobalProtect seems to be a quality product and a consistent VPN service.

Pros

Global Protect is consistent, easy to boot up and, best of all, secure. It enables me to work remotely with confidence.

Cons

There are times when, due to some kind of system error, GlobalProtect doesn't connect correctly. Fixing it usually doesn't take too much time, but it's often something I need support to rectify.

Review Source

VR

Verified Reviewer  
Analyst  
Accounting  
Used the software for: 1-2 years

### "Great and effective for companies"

February 12, 2023

4.0

Pros

It is great for signing in securely on to corporate network and has the single sign on feature that I use daily on mobile and laptop (Windows). It is lightweight and easy to use user experience makes it a no brainer for companies that have employees working off site outside corporate office for external use. For internal use, it works great for single sign on for work credentials.

Cons

The user interface feels a bit dated on PC, it could definitely use an uplift on that side, apart from that nothing really painful about the software.

Review Source

Adam S.  
Marketing Coordinator  
Commercial Real Estate  
Used the software for: 2+ years

### "Fast and secure VPN"

January 11, 2022

4.0

GlobalProtect provides a great value especially in the time of working from home. Accessing all data you have on your work servers from the comfort of your home, or anywhere else, is priceless.

Pros

GlobalProtect is a VPN software allowing you to access data remotely from any secure connection. With GlobalProtect, you connect to work servers using a secure virtual private network. This allows you to access all data on servers remotely as if you were directly at work.

Cons

GlobalProtect switches off occasionally, requiring you to connect to the virtual private network manually again. Connecting back again can take up to one minute.

Review Source

Caleb W.  
Postdoctoral Research Associate  
Research  
Used the software for: Less than 6 months

### "Halfway functional"

January 11, 2022

2.0

If the software could be made more reliable, flexible, and informative (with respect to debugging), then it would potentially be worth using. In its current state, however, I don't think it reaches this threshold.

Pros

I installed the software on both my laptop and personal desktop. It worked on my laptop pretty straightforwardly and has been easy to use there.

Cons

While GlobalProtect worked on my laptop, it was unusable on my desktop, as it was unable to open a browser to have me log in using my organization's credentials. The software gave very little guide on troubleshooting, so I was left with the "common knowledge" debugging (changing default browser, restarting, etc.), which did not solve the problem. A similar issue has been the overall lack of options in the user interface. It appears to be a "one-shot" software that either works in its pre-configured way or doesn't work at all. I prefer to have more control as an end-user. From an administrative standpoint, I suspect IT support would have to bear much of the burden of debugging their own users' issues. It's also strange I can't fully quit the software -- it can only be "disabled" and asks you to type in a reason for wanting to disable.

Review Source

KNKA

Khan Nida Khanum A.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Okayish kind of VPN"

September 18, 2021

3.0

Our team has been using GlobalProtect for a long time now. We never faced any security or speed issues. GlobalProtect has been really useful for our organization. It works fine even if there is heavy traffic.

Pros

GlobalProtect is used by many organizations world wide. It's really a scure and relaible VPN solution there exists. The best thing is that it allows users to authenticate themselves using a token which is randomly generated. It allows allows us to add multiple gateways which can be controlled from one global portal. GlobalProtect is really simple and easy to use. When connected the speed is really faster compared to other VPN servics.

Cons

There are many times when I have to keep reconnecting to the GlobalProtect , as it disconnects automatically. Connecting to VPN sometimes take too long.

Review Source

Akshita singh B.  
Student  
Accounting  
Used the software for: 6-12 months

### "Global Protect Review"

March 5, 2023

5.0

My overall experience with GlobalProtect is very good. It helps me to access the data which we have put in our private network.

Pros

With the helps of this software, we can easily access any resources we have put under this VPN. It helps organisation to secure their data, server by putting them behind VPN and only authorized user can access it by login into the system via this VPN.

Cons

Only problem which i face is the connectivity issue. Due to using this VPN, our internet speed goes down 10 times and sometimes the connectivity get broke because of this.

Review Source

AS

Andrés S.  
Presales  
Information Services  
Used the software for: 6-12 months

### "Global protect review"

May 10, 2025

5.0

En nuestra empresa lo tenemos como herramienta de defensa y estamos muy contentos con el

Pros

Su panel de control es muy amigable y sencillo de entender

Cons

El precio un poco elevado y el tener un mínimo de usuarios para cogerlo hace que no todo el mundo pueda permitirselo

Switched from

[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)

Cambio de Ciso en la empresa y eligió utilizar global protect

Review Source

PP

Pankaj P.  
Security Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "One of the best SSL vpn in curent times"

January 2, 2023

5.0

My overall experience with global protect is great. we have configured it on both the Data centers.

Pros

ease of connection and security is an essential part of global protect

Cons

all features are good and it is most secure in current times

Reason for choosing GlobalProtect

it comes along with palo alto NGFW features

Review Source

AB

Anasse B.  
self employed  
Computer Networking  
Used the software for: 2+ years

### "GlobalProtect"

May 26, 2022

5.0

global protect is a very practical VPN for remote work, it was a great help to me especially during the Covid 19 period when the whole world was working remotely. an effective solution for mobile workers I congratulate paloalto for their good work, it is an operational and very functional tool

Pros

GlobalProtect is a VPN software program permitting you to get entry to records remotely from any steady connection. With GlobalProtect, you connect with paintings servers the usage of a steady digital personal network. This permits you to get entry to all records on servers remotely as in case you have been immediately at paintings.

Cons

GlobalProtect switches off occasionally, Connecting returned once more can soak up to at least one minute or after a small modificaton in paloalto file. requiring you to update manually the vpn certification locally in LAN sometimes.

Review Source

MF

Maizy F.  
Music Director  
Religious Institutions  
Used the software for: 2+ years

### "Easy VPN"

September 28, 2021

5.0

GlobalProtect has proven to be a very secure VPN tool for our company. Other than starting it up - it works seamlessly.

Pros

GlobalProtect has been used by my company to setup our machines with a VPN. We find the software extreme easy to use, as we can connect in seconds. I like best that we've integrated it with multi-authentication, so when we connect, we click a confirmation message on our phone. This makes it very secure, that even if our laptop was stolen, the malicious person wouldn't be able to get very far on our network.

Cons

What I like least, is that we haven't found a way to make the software auto start. There's been occasions, were we boot up, and start work, wondering why various programs aren't connecting. And then it hits us that we need to start up GlobalProtect for our VPN.

Review Source

VR

Victor R.  
Network Operation Center  
Information Technology and Services  
Used the software for: 6-12 months

### "overall information"

April 5, 2022

5.0

The software works pretty well, it doesn't get frozen, it provides the protection that it offers the interface is friendly and easy to install on the users' computers. we can manage access to applications and data, control the traffic on the devices, and create rules to identify malicious activities.

Pros

I like the protection it offers, full traffic visibility for remote users, implementation of existing security policy based on host information, as administrator we can monitor the security logs and we can find the devices that are generating malicious activities, we can also add the device in auto quarantine base on the traffic that generates. once we are sure the device is clean we can put it back in the network.

Cons

it completes all functionalities that I need as a user and as an administrator, from my side, I have nothing to complain about it.

Alternatives considered

[Cisco AnyConnect](https://www.capterra.com/p/169495/VPN-and-Endpoint-Security-Clients/)

Review Source

MM

Melanie M.  
Online Instructional Designer  
Higher Education  
Used the software for: 1-2 years

### "Used as Remote Employee"

August 2, 2022

4.0

Our organization used Global Protect as a VPN connection but ultimately switched to another product due to cost and what was unreliable connectivity for us.

Pros

The software was easy to use when connecting to our VPN. I used the VPN when accessing shared files, drives, and our organization's portal.

Cons

I had trouble with connectivity of this software. I know many of my colleagues did, as well. While it was easy to start the software it was not reliable for daily use.

Review Source

SO

Shawn O.  
IT Systems Specialist  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Global Protect - The best remote experience"

October 2, 2023

5.0

Pros

We use Global Protect as a VPN for the IT department in our school system so that if we have to be out sick or gone to any of the various Technology in Education conferences held each year we will have secure access back into our network so we can still maintain our network and resolve issues remotely for our administrator, teachers and staff. It is also possible for us to setup a "clientless" instance of Global Protect for our Chromebook devices so that when students take their Chromebooks home they are forced back through our network so that our firewall and content filter is still enforced on all their devices no matter where they are at.

Cons

The cost of the "clientless" instance is a bit expensive for a public school district but overall it is definitely worth it.

Review Source

TB

Tayfun B.  
Network Specialist  
Telecommunications  
Used the software for: 2+ years

### "Simple and useful application"

October 4, 2022

4.0

Pros

To establish a connection, it is sufficient to enter the portal address and user name and password.

Cons

For users, the areas where you interfere with the application are too limited.

Review Source

MG

Mansi G.  
Lead TA  
Information Technology and Services  
Used the software for: 2+ years

### "GlobalProtect VPN "

July 14, 2022

3.0

Overall experience is good. Ease in use.

Pros

The main good thing is that once connected with the credentials, it will not get disconnected frequently eventhough you lock your system for few hours/day.

Cons

Setting up for the first time is difficult, you need to try multiple times before it will get configure with your system.

Review Source

JKK

Jigyasa Kataria K.  
SAP BPC GR Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Global Protect - best VPN"

June 28, 2022

5.0

One of the best VPNs used.

Pros

It is one of the best VPN for organizations. It is easy to connect & setup. It can be setup for different geographical locations with their own regulations. It can be ammend for users.

Cons

Sometimes with low bandwidth internet it get disconnected.

Review Source

MP

Mike P.  
Advisor  
Higher Education  
Used the software for: 6-12 months

### "GlobalProtect - keeping users safe and info secure"

July 5, 2023

5.0

Pros

SUPER easy to use interface. Basically, I login on the app, and my laptop is ready for VPN access to our organization server. I click connect, and it's good to go.

Cons

Honestly, nothing to "like least"! It was fast to install and set up, and using it on a daily basis takes almost no effort whatsoever. It works every time.

Review Source

ŁD

Łukasz D.  
UX Designer  
Design  
Used the software for: 2+ years

### "Simple user authentication for global companies"

May 26, 2022

5.0

Good. First use is easy and you don't need to think about the process when using it again.

Pros

It is easy to use. I do not need anything except for my mobile phone to authenticate my account. It's all I need to use some vulnerable resources.

Cons

Had some difficulties after changing my mobile phone, but all in all it ended up successfully without applying for help to the support.

Review Source

ML

Matthieu L.  
Responsable RH  
Human Resources  
Used the software for: 2+ years

### "GlobalProtect"

December 1, 2023

5.0

Pros

L'outil permet de travailler hors réseau interne en toute sécurité en sécurisant l'accès au bureau virtuel. Cela permet de travailler en itinérance, en gare, dans les trains ...

Cons

Il faut veiller a se connecter en Wifi sur le réseau interne avant d'y accéder en externe, y penser à chaque réinitialisation de MP, sinon le VPN ne fonctionne pas

Review Source

MS

Miriam S.  
VACT Senior Program Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "GlobalProtect is a fairly easy way to work remotely."

February 3, 2022

5.0

GlobalProtect let me connect quickly and remotely. Though our company does not want us working remotely much, this was a snowstorm and I was not able to get the office. I was approved and Global Protect allowed me to access everything that I would at my office computer.

Pros

It was not complicated to use. All I needed was a few pieces of information from my employer, and I was able to connect quite quickly and do work from home on a snow day with a laptop. It enabled me to not have to use my vacation time from weather issues.

Cons

I had an issue connecting and it seemed to mess up my password within our company's system. Although IT was able to reset my password with a quick phone call, it seems that there is something with compatibility.

Review Source

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