--- title: "GlobalProtect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GlobalProtect Software - reviews, pricing plans, popular comparisons to other Mobile Device Management products and more." source_url: "https://www.capterra.com/p/234123/GlobalProtect/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # GlobalProtect Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GlobalProtect ## What is GlobalProtect? GlobalProtect from Palo Alto Networks is a network security client that lets users remotely access corporate networks securely. ## What is GlobalProtect used for? [VPN](https://www.capterra.com/vpn-software/)[Mobile Device Management](https://www.capterra.com/mobile-device-management-software/) Overall rating Based on 25 user reviews Reviews sentiment Positive 84% Neutral 8% Negative 8% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GlobalProtect?[Manage this product listing](https://www.g2.com/products/globalprotect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GlobalProtect 4.4 (25) VS. [### AWS VPN](https://www.capterra.com/p/252439/AWS-VPN/) [5.0 (8)](https://www.capterra.com/p/252439/AWS-VPN/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (25) Ease Of Use 4.4 (8) Value For Money 4.0 (17) Value For Money 4.3 (4) Customer Service 3.9 (18) Customer Service 5.0 (3) ## GlobalProtect alternatives [Surfshark](https://www.capterra.com/p/198822/Surfshark/) [4.5 (61)](https://www.capterra.com/p/198822/Surfshark/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198822/Surfshark/) [Avira Phantom VPN](https://www.capterra.com/p/250589/Avira-Phantom-VPN/) [4.4 (8)](https://www.capterra.com/p/250589/Avira-Phantom-VPN/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/250589/Avira-Phantom-VPN/) [Zorro VPN](https://www.capterra.com/p/197592/Zorro-VPN/) [4.8 (4)](https://www.capterra.com/p/197592/Zorro-VPN/#reviews) Starting price $6.49 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197592/Zorro-VPN/) [KeepSolid VPN Unlimited](https://www.capterra.com/p/180029/KeepSolid-VPN-Unlimited/) [4.1 (27)](https://www.capterra.com/p/180029/KeepSolid-VPN-Unlimited/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180029/KeepSolid-VPN-Unlimited/) [View all alternatives](https://www.capterra.com/p/234123/GlobalProtect/alternatives/) ## FAQs about GlobalProtect Overview ### Which roles and teams benefit most from GlobalProtect? GlobalProtect is most used by IT infrastructure, network operations, security, and systems engineering teams that secure remote access to internal applications and monitor connectivity. Software engineers, consultants, designers, and presales staff use it to reach development, client, and enterprise resources offsite, while educators, researchers, students, and administrators maintain access to institutional systems. Answer based on 25 reviews Overview ### What company size and industries is GlobalProtect built for? GlobalProtect is primarily used by enterprises, which represent 52% of reviewers, especially in Information Technology and Services at 28%. It also serves midsize businesses (28%) and small businesses (20%), with Accounting and Computer & Network Security each representing 8% of reviewers. Its common use case is VPN access. Answer based on 25 reviews Features and Usability ### What are the key features of GlobalProtect? GlobalProtect offers authentication and secure login features, including single sign-on and two-factor authentication, plus policy management and user management for access control. It also includes firewalls, web inspection, monitoring and real-time monitoring, activity tracking, reporting and statistics, security auditing, server monitoring, mobile access, and multi-protocol support. Getting Started and Support ### What training and onboarding options does GlobalProtect offer? GlobalProtect provides documentation for teams getting started. Documentation supports self-paced reference for setup steps, configuration details, and ongoing use. This format gives users written material they can consult as needed during onboarding and later administration. Getting Started and Support ### What customer support options does GlobalProtect offer? GlobalProtect provides 24/7 live rep support for users needing help at any time. Support experiences are not reflected in reviewer feedback here, so no claims can be made about response speed, helpfulness, or common issues. Security ### How does GlobalProtect handle data security and access control? GlobalProtect uses VPN connections, single sign-on, multi-factor authentication, and authorized-user access to protect corporate resources. Administrators can apply host-based security policies, inspect traffic through firewalls, monitor logs, identify malicious devices, and quarantine them. It also supports device compliance checks, Active Directory group controls, and split tunneling. Some users report password compatibility issues during connection. Answer based on 15 reviews ## Features AI summary Based on 695 Mobile Device Management reviews Not all VPN products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Authentication** (**66%** of reviewers rated this feature as critical) - **Encryption** (**65%**) - **SSL Security** (**66%**) GlobalProtect supports **Authentication**, which helps verify user access and maintain tighter control over who connects to company resources. However, it does not include **Encryption** or **SSL Security** among these top-rated features. Instead, it offers **Secure Login** (**64%**) and **Mobile Access** (**48%**), which can still support secure access for distributed users and make it easier for employees to connect from different devices and locations, helping businesses maintain access control and support remote work more effectively. Authentication 4.8 (11) 100.00% of 11 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Secure Login 5.0 (6) 116.67% of 6 reviewers that rated this feature as important or highly important At least a username and password is required to access the system Mobile Access 4.7 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Single Sign On 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Two-Factor Authentication 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Extra layer of security that requires not only a password and username but also something specific to that user Security Auditing 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Systematic evaluation of the security of a company's overall security system and situation GlobalProtect 13 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Verify the identity of users/devices to enable secure access Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Create, manage, and track policies and procedures within an organization Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Allow users to access multiple services after entering their login credentials once Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 4.4 (25) 4.4 Based on 25 reviews ## Pricing Value for money 4.0 (17) Value for money 4.0 (17) 4.0 Based on 17 reviews ## Support, customer service and training options Customer Service 3.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (18) 3.9 Based on 18 reviews ## User reviews Overall rating 4.4 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(16) 4(5) 3(2) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful Ema B. System Engineer Used the software for: 3-5 years ### "Stable VPN with expensive additional licenses" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 August 20, 2026 My overall experience has been positive. As an administrator of Global protect I have much usage and granularity while using it. I can set compliance, hip checks, AD groups that can access the portal and add multiple gateways. There are very useful logs that you can gather while troubleshooting issues. I dislike that many features need additional expensive licenses such as IpV6 support, split tunneling by app and hip checks. My overall experience as user has been very positive, I haven't noticed any performance degradations or connection drops. Pros Global Protect offers secure and stable connection to your company network trough VPN. It can be customised using Palo Alto firewalls to granularly add user groups that can use the client(integrating with AD per example), offers split tunnel to manage traffic that goes trough gateway or not. Includes multi-factor authentication, compliance check for devices connecting, and selection of multiple gateways. Cons It can be difficult to manage the include/exclude domain due to granularity of apps you would like to place. It often uses high resources and occasional connection stability problems. Additionally, I have noticed a negative impact on network speed and have experienced some challenges while using bandwith heavy applications, like MS Outlook causing it to open and work slowly and crash. Palo Alto support lacks professionals and rapid responses. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wil K. CISO Used the software for: 3-5 years ### "GlobalProtect VPN: A Mixed Experience of Robust Security and minimal Frustrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 17, 2025 With robust security features, seamless integration with Palo Alto’s ecosystem, and the ability to provide secure remote access across multi-cloud and hybrid environments, it is greatly appreciated. Pros GlobalProtect is easy to deploy and features a user-friendly interface. As a support professional and user, I can attest to it as a superior, stable product. Cons At times, it experiences unstable connections, particularly when switching between Wi-Fi and cellular networks, resulting in endless notification loops or connection failures. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VL Vince L. Director Application Development Used the software for: 1-3 years ### "Convenient setup, but frustrating usage" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 1, 2025 It is a very frustrating VPN client. Although it is stable once connected, the connection process is a hit and miss. Pros I do like that it supports multiple VPN profiles and makes them easily accessible Cons It is unreliable and often times auto submits credentials without me clicking submit. This happens on both the actual credentials and the soft token entry Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Infrastructure manager Used the software for: 3-5 years ### "Great vpn client for Palo Alto firewalls" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2025 Postive, granular and a cut above the rest of vpn clients. Can configure msi to include portal address with something like orca, or update from firewall itself Pros Ease of use and granular configuration, split tunnel, streaming, built in dhcp, split tunnel by domain names available whcih some other vendors do not support Cons Had historic bad releases which had bugs which needed further upgrades to eliminate. But overall stable once you get past any issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Service Engineer II Used the software for: 3-5 years ### "GlobalProtect makes the remote working possible in a very smooth way." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2022 Overall its been really great experience, we can have one single portal( or redundant portal setup) and then we can have gateway deployed at multiple locations and this really helps us achieving great network results such as better latency and network throughput. Pros Global Protect is one the best remote working solution supporting multiple features such as you login via SSO, and it support multi factor authentication, we can use any application such as DUO, Google, Microsoft Authenticator apps. With Global it is always easy to access the internal enterprise resources that again in Secure manner, as traffic going back via Firewall. And firewall always first inspect the traffic and then will provide the results to the user. Cons It is kind of traditional solution, however I dont see it as the problem if the deployment is correct way then it works better than different Proxy/VPN solutions such as ZScaler, Cisco AnyConnect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Analyst Used the software for: 1-3 years ### "Great and effective for companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 14, 2023 Pros It is great for signing in securely on to corporate network and has the single sign on feature that I use daily on mobile and laptop (Windows). It is lightweight and easy to use user experience makes it a no brainer for companies that have employees working off site outside corporate office for external use. For internal use, it works great for single sign on for work credentials. Cons The user interface feels a bit dated on PC, it could definitely use an uplift on that side, apart from that nothing really painful about the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Coordinator Used the software for: 3-5 years ### "Fast and secure VPN" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 13, 2022 GlobalProtect provides a great value especially in the time of working from home. Accessing all data you have on your work servers from the comfort of your home, or anywhere else, is priceless. Pros GlobalProtect is a VPN software allowing you to access data remotely from any secure connection. With GlobalProtect, you connect to work servers using a secure virtual private network. This allows you to access all data on servers remotely as if you were directly at work. Cons GlobalProtect switches off occasionally, requiring you to connect to the virtual private network manually again. Connecting back again can take up to one minute. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Postdoctoral Research Associate Used the software for: Less than 1 year ### "Halfway functional" 2.0 January 14, 2022 If the software could be made more reliable, flexible, and informative (with respect to debugging), then it would potentially be worth using. In its current state, however, I don't think it reaches this threshold. Pros I installed the software on both my laptop and personal desktop. It worked on my laptop pretty straightforwardly and has been easy to use there. Cons While GlobalProtect worked on my laptop, it was unusable on my desktop, as it was unable to open a browser to have me log in using my organization's credentials. The software gave very little guide on troubleshooting, so I was left with the "common knowledge" debugging (changing default browser, restarting, etc.), which did not solve the problem. A similar issue has been the overall lack of options in the user interface. It appears to be a "one-shot" software that either works in its pre-configured way or doesn't work at all. I prefer to have more control as an end-user. From an administrative standpoint, I suspect IT support would have to bear much of the burden of debugging their own users' issues. It's also strange I can't fully quit the software -- it can only be "disabled" and asks you to type in a reason for wanting to disable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Khan Nida Khanum A. Software Engineer Used the software for: 3-5 years ### "Okayish kind of VPN" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 21, 2021 Our team has been using GlobalProtect for a long time now. We never faced any security or speed issues. GlobalProtect has been really useful for our organization. It works fine even if there is heavy traffic. Pros GlobalProtect is used by many organizations world wide. It's really a scure and relaible VPN solution there exists. The best thing is that it allows users to authenticate themselves using a token which is randomly generated. It allows allows us to add multiple gateways which can be controlled from one global portal. GlobalProtect is really simple and easy to use. When connected the speed is really faster compared to other VPN servics. Cons There are many times when I have to keep reconnecting to the GlobalProtect , as it disconnects automatically. Connecting to VPN sometimes take too long. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student Used the software for: Less than 1 year ### "Global Protect Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 14, 2023 My overall experience with GlobalProtect is very good. It helps me to access the data which we have put in our private network. Pros With the helps of this software, we can easily access any resources we have put under this VPN. It helps organisation to secure their data, server by putting them behind VPN and only authorized user can access it by login into the system via this VPN. Cons Only problem which i face is the connectivity issue. Due to using this VPN, our internet speed goes down 10 times and sometimes the connectivity get broke because of this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/234123/GlobalProtect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.