--- title: "Changelly Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Changelly Software - reviews, pricing plans, popular comparisons to other Cryptocurrency Exchange products and more." source_url: "https://www.capterra.com/p/234133/Changelly/" page_type: "product" language: "en" --- # Changelly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Changelly ## What is Changelly? Changelly is a cryptocurrency exchange platform that allows users to swap between different cryptocurrencies. The website enables users to exchange over 500 different crypto assets. ## What is Changelly used for? [Cryptocurrency Wallets](https://www.capterra.com/cryptocurrency-wallets-software/)[Cryptocurrency Exchange](https://www.capterra.com/cryptocurrency-exchange-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Changelly?[Manage this product listing](https://www.g2.com/products/changelly/claim_requests/new?auto=true) ## Changelly Overview Updated September 2026 AI summary Changelly is a cloud-based cryptocurrency wallet solution for businesses of all sizes seeking to exchange, store, send, and receive digital assets. It supports cryptocurrency exchange, real-time reporting, and mobile wallet access, enabling organizations to manage transactions and monitor wallet activity. Changelly is accessible via web and mobile, with onboarding documentation and direct support channels available. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Changelly 1.0 (1) VS. [### Zengo](https://www.capterra.com/p/241372/ZenGo/) [4.7 (167)](https://www.capterra.com/p/241372/ZenGo/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (1) Ease Of Use 4.7 (167) Value For Money 1.0 (1) Value For Money 4.5 (156) Customer Service 1.0 (1) Customer Service 4.5 (151) ## Changelly alternatives [Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/) [4.0 (142)](https://www.capterra.com/p/233816/Coinbase-Wallet/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233816/Coinbase-Wallet/) [Binance](https://www.capterra.com/p/252490/Binance/) [4.4 (222)](https://www.capterra.com/p/252490/Binance/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252490/Binance/) [OKX Wallet](https://www.capterra.com/p/10006928/OKX-Wallet/) [4.6 (40)](https://www.capterra.com/p/10006928/OKX-Wallet/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006928/OKX-Wallet/) [MetaMask](https://www.capterra.com/p/237989/MetaMask/) [4.4 (89)](https://www.capterra.com/p/237989/MetaMask/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237989/MetaMask/) [View all alternatives](https://www.capterra.com/p/234133/Changelly/alternatives/) ## FAQs about Changelly Overview ### What company size and specific industries is Changelly built for? Changelly is designed for cryptocurrency traders and investors, crypto enthusiasts, and people interested in decentralized finance. It is best suited for individuals and businesses operating in the cryptocurrency and DeFi sectors rather than broad general-market companies. Features and Usability ### What are the key features of Changelly? Changelly offers cryptocurrency exchange, mobile wallets, cryptocurrency sending and receiving, cryptocurrency storage, and real-time reporting. These features support buying, swapping, holding, and transferring digital assets while tracking transaction activity and account data. Getting Started and Support ### What training and onboarding options does Changelly offer? Changelly provides documentation to help teams get started. This format offers written reference material for reviewing setup steps, checking product details, and finding answers during onboarding or later use. Getting Started and Support ### What customer support options does Changelly offer? Changelly provides email/help desk support, 24/7 live rep assistance, and chat. Support availability appears centered on direct contact options, with no reviewer feedback available here to describe response speed or helpfulness. Users should expect these channels for questions, account issues, and transaction support. ## Features AI summary Based on 868 Cryptocurrency Exchange reviews Capterra reviewers highlight these as the features buyers care about most when choosing cryptocurrency wallets: - **Cryptocurrency Sending & Receiving** (**52%** of reviewers rated this feature as critical) - **Cryptocurrency Storage** (**48%**) - **Data Security** (**51%**) Changelly includes **Cryptocurrency Sending & Receiving** and **Cryptocurrency Storage**, so users can move digital assets and keep holdings in one place. However, it does not include **Data Security**. Instead, it offers **Cryptocurrency Exchange** (**39%**) and **Real-Time Reporting** (**42%**), which give users added flexibility to convert assets and track activity as it happens, helping businesses manage transactions and monitor wallet usage more effectively. Cryptocurrency Sending & Receiving 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send and receive coins and cryptocurrency Cryptocurrency Storage 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store cryptocurrency in an accesible database Real-Time Reporting 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Active reporting of data and metrics Cryptocurrency Exchange Exchange cryptocurrency for other types of digital currency Mobile Wallets Cryptocurrency Wallets that are hosted on mobile devices Changelly 5 features ### All Features - Cryptocurrency Exchange: Exchange cryptocurrency for other types of digital currency - Cryptocurrency Sending & Receiving: Send and receive coins and cryptocurrency - Cryptocurrency Storage: Store cryptocurrency in an accesible database - Mobile Wallets: Cryptocurrency Wallets that are hosted on mobile devices - Real-Time Reporting: Active reporting of data and metrics --- Features 1.0 (1) 1.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) Value for money 1.0 (1) 1.0 Based on 1 reviews ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent IB Ihor B. Medicine Alternative Medicine ### "Changelly has been holding my 35 btc" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 7, 2024 This platform has been holding my 35 btc since 2022 and continues to ignore support requests. Although I passed KYC and provided all the documents of the origin of the money. Watch the review on youtube: changelly review by ihor Back my money! Pros THIS IS A BIG SCAM. THEY STOLEN MY MONEY. HELP Cons SCAM IS A BIG SCAM COMPANY. THEY STOLEN MY MONEY, HELP ME SOLVE THIS PROBLEM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 30, 2026 Hello! The funds in this transaction are associated with illicit activities thus were flagged by our risk-scoring system. We take AML very seriously and are conducting a full-scale investigation to ensure that the funds are returned to their rightful owner. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.