# Kinsta Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Kinsta the right Website Monitoring solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234135/Kinsta/reviews

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Kinsta

4.8 (27)

[View alternatives](https://www.capterra.com/p/234135/Kinsta/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Kinsta

Ease of use

4.9

Customer Service

4.7

## Pros and Cons in Reviews

Mohamed E

FreelancerInformation Technology and Services, Self-employedUsed the software for: 1-2 years.

“It relies on Google cloud data centers and the stability rate and service performance is excellent most of the time• It has a special system that provides superior performance for WordPress systems, applications and databases• Technical support is excellent and handles hosting management on behalf of the client• Provides a staging service to test changes before they are published• Free website transfer service“

January 18, 2023

HK

Humberto K

AdministratorOnline Media, 2 - 10 employeesUsed the software for: 6-12 months.

“I don't know if it can be called a problem, but the price is not that cheap.“

November 9, 2021

JB

Jerrie B

PreacherReligious Institutions, Self-employedUsed the software for: More than 2 years.

“However, the 24/7 chat support with Kinsta has worked in every case.“

November 20, 2021

JB

Jerrie B

PreacherReligious Institutions, Self-employedUsed the software for: More than 2 years.

“Those problems have been quickly solved with Kinsta support.“

November 20, 2021

## Showing most helpful reviews

Showing 1-25 of 27 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Daniel K.  
Founder  
Information Technology and Services  
Used the software for: 2+ years

### "Kinsta is one of my favourite partner for WordPress Managed Hosting"

November 3, 2021

5.0

My company provides ecommerce as a Service. Before Kinsta, we had to manage the infrastructure all by ourselves. This is costly and very specific, so we choose to move to Kinsta and we never regret it. Kinsta took all our pain and helped us to grow from 20 sites to over 50 with ease.

Pros

Kinsta provides excellent support. This is my preferred feature. They also provide it in spanish, wich is very important for my not-so-fluent english staff. Beside support, they have a very solid infrastructre, and they know WordPress very well.

Cons

PHP Workers are my main cause of troubles, specifically my site's shortage of them. I would love to add more php workers on demand easily.

Alternatives considered

[SiteGround](https://www.capterra.com/p/228543/SiteGround/)[Flywheel](https://www.capterra.com/p/234644/Flywheel/)

Reason for choosing Kinsta

Spanish support was the feature that turn the scales.

Switched from

[Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/)[Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)

AWS and Google Cloud are big beasts that needs to be tamed. Kinsta does this for us, much better than we use to do it.

Review Source

Response from Kinsta

November 10, 2021

Wow, Daniel, thank you for this awesome review! We are stoked to read about your experience and we sincerely appreciate you taking the time to share it with others as well. Thank you for your trust in the platform, we hope you'll be pleased with our services for many more years to come.

Jose J G.  
CTO  
Market Research  
Used the software for: 2+ years

### "Great Managed Platform for WordPress"

November 14, 2022

5.0

I believe Kinsta team is doing a great work overall.

Pros

Kinsta gives a great management system for our WordPress sites, allowing us to focus on creating content and forgetting about backend issues. Great documentation on Kinsta help section.

Cons

I think that the only con for certain users is the price. Maybe the price is a little bit high compared to similar platforms. Aside from that, everything is great so far.

Alternatives considered

[Flywheel](https://www.capterra.com/p/234644/Flywheel/)

Switched from

[Cloudways](https://www.capterra.com/p/151414/Cloudways/)

Kinsta servers in Google Cloud was the reason we switched from.

Review Source

Response from Kinsta

January 17, 2023

Thank you for your review, Jose! We are happy to know we've made it easier for you and that you find Kinsta's Help Center useful. Thanks for spreading the word!

LS

Lukas S.  
CIO  
Pharmaceuticals  
Used the software for: 6-12 months

### "Good, but poor support"

August 26, 2022

4.0

Pros

Easy, sleek design of the GUI, useful staging feature

Cons

The user support isn't worth the name. Standard responses, permanent handovers, basic excuses, no in depth analysis.

Review Source

Response from Kinsta

January 17, 2023

Hi Lukas! We are sorry to hear you are not satisfied with the experience you've had with support. We have a scope of support that specifies the types of issues we are capable of helping you with. There are other issues where our Support team is happy to provide some expert advice but where our users retain responsibility. We are happy to know you are satisfied with the design and the staging feature!

VR

Verified Reviewer  
Freelancer  
Information Technology and Services  
Used the software for: 1-2 years

### "Strong service with excellent performance"

January 18, 2023

5.0

It provides a very strong service and excellent performance, but the high price is an important factor in the customer's decision to use its services

Pros

• It relies on Google cloud data centers and the stability rate and service performance is excellent most of the time• It has a special system that provides superior performance for WordPress systems, applications and databases• Technical support is excellent and handles hosting management on behalf of the client• Provides a staging service to test changes before they are published• Free website transfer service

Cons

•The prices of its services are clearly high compared to its competitors•There is no domain reservation or free domain submission•The options for services are few•The control panel is simple but uncommon and requires training

Review Source

Response from Kinsta

February 20, 2023

Thank you so much for your kind words! We appreciate it and will pass this along to our team as well.

JB

Jerrie B.  
Preacher  
Religious Institutions  
Used the software for: 2+ years

### "Excellent Service"

November 20, 2021

5.0

I changed to Kinsta because I was getting frequent attacks with my previous host. Those problems have disappeared with Kinsta. The only problems I've had was when there was an upgrade. Those problems have been quickly solved with Kinsta support.

Pros

I changed to Kinsta after having problems with a previous host. I've been very happy with my choice. The transfer was easy. I've had very few problems. When something arose, the support chat with Kinsta has been excellent. I prefer phone support. However, the 24/7 chat support with Kinsta has worked in every case.

Cons

I prefer talking on the phone instead of messaging.

Review Source

Response from Kinsta

November 29, 2021

This is amazing to read, Jerrie! Thank you for sharing your experience. Sometimes people can be turned off by the lack of phone support, that is why it is crucial that they have access to experiences like yours, where they can read first-hand that our chat support feature actually works. Thank you for providing that insight for others who might be unsure about how to move forward with their hosting choices. And don't forget that we're always here to help whenever you might need it.

Oumarou S.  
CEO  
Internet  
Used the software for: 1-2 years

### "Great reputation, reliable managed Wordpress hosting "

June 16, 2022

5.0

What a great experience. If you choose kinsta, your visitors will be proud of you

Pros

If you’re looking for the best managed Wordpress hosting service, Kinsta is what you want. In addition to being lightning fast, they offer a quality service and many free tools: powerful CDN, free ssl and a last generation php

Cons

If you have the money to pay for their services, kinsta is excellent, if not, this may be the only problem with them

Review Source

Response from Kinsta

January 17, 2023

Hi Oumarou! Thank you for the amazing review and for considering us the best-managed WordPress hosting service! We truly appreciate you spreading the word with others.

JG

Jose G.  
CTO & Technical Lead  
Marketing and Advertising  
Used the software for: 2+ years

### "Best customer support & quality"

November 11, 2021

5.0

Our overall experience is very satisfactory. I'm very passionate about website optimization and performance. Kinsta is, by far, the best managed hosting provider I've tried in this matter. Again, Kinsta's customer support team is the best asset this company has.

Pros

Easy, great quality and good performance. It's all you need from a managed hosting provider. Kinsta has it all plus the best customer support team I've ever found.

Cons

It would be awesome to have a buil-in file administrator from the Kinsta dashboard, also te ability to manage FTP users. Disk storage is very limited/expensive.

Reason for choosing Kinsta

Reviews and in-house benchmarks.

Review Source

Response from Kinsta

November 16, 2021

We are so glad to read this, Jose, thank you! Enjoy the platform and let us know when you need further assistance. We are here and happy to help whenever necessary! Here's to uptime and fast sites :)

Vijay A.  
Executive/Design  
Design  
Used the software for: Less than 6 months

### "Google cloud C2 VM makes it 200% faster for wordpress sites"

October 15, 2021

4.0

Pros

It uses Google Cloud platform compute optimised C2 machines which sky rocketa the speed of accessing wordpress files. -Speed -Security -Simple to use -Good customer support -based on new technology -Timely updates are some of the pros of this fantastic products. Earlier i was not so comfortable before buying but when i started using it then the experience till now is like super smooth heaven

Cons

Once i thought that this should be improved then in very next update that thing was more better than what i thought. This is beauty when some company updates itself for users. Till now no issues.

Review Source

Response from Kinsta

November 2, 2021

Wow, Vijay, thank you for this awesome review! We are stoked to read about your experience and we sincerely appreciate you taking the time to share it with others as well. Enjoy the platform and let us know when you need further assistance. We are here and happy to help whenever necessary!

Chris C.  
Founder and Chief Executive Officer  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great WP Hosting!"

November 23, 2021

5.0

Excellent - I highly recommend them for WP hosting!

Pros

They offer an easy to use control panel, blazing fast WordPress hosting. Their technical support is exceptional and I highly recommend them.

Cons

nothing. Their ease of use and technical support is excellent.

Review Source

Response from Kinsta

November 29, 2021

Thank you, Chris, for this awesome review! Thank you for choosing Kinsta and we hope you'll be pleased with our services for years to come.

VR

Verified Reviewer  
Marketing Manager  
Information Services  
Used the software for: 2+ years

### "Premium hosting solution"

December 2, 2021

5.0

Pleasant experience with Kinsta since migrating our sites over nearly 2 years ago. We never miss out on important updates since email notifications are regularly sent to keep users informed of changes. On the instances I've reached out to support, they have been responsive and knowledgeable.

Pros

While I am not well-versed in web development, Kinsta makes it easy to add and manage sites, view usage statistics and error logs, control DNS settings all from its platform dashboard. It also keeps your sites extremely secure with protection from Cloudflare. I also enjoy their staging site feature that allows you to test plugins or code before pushing it to the live site. Their help and resource section is also informative for providing instructions on how to complete specific tasks.

Cons

Have not run into any issues while using Kinsta.

Review Source

Response from Kinsta

December 7, 2021

We are so glad to read this, thank you! Enjoy the platform and let us know when you need further assistance. We are here and happy to help whenever necessary!

DD

Didier D.  
WP Translator  
Internet  
Used the software for: 2+ years

### "Excellent hébergeur"

November 4, 2021

5.0

Depuis plus de deux années passées chez Kinsta je ne pourrais plus m'en passer, j'ai encore quelques sites (plus beaucoup) hébergés ailleurs et j'ai l'impression de retourner sur un vieux disque dur quand je dois les gérer alors que sur mes sites hébergés chez Kinsta je me sens comme avec un disque dur SSD :D

Pros

De l'amélioration notable des performances de mon site, à l'excellent support très technique et très réactif. Je ne peux que conseiller Kinsta pour l'hébergement WordPress.

Cons

Il me faudrait trop de temps pour trouver des inconvénients ;)

Review Source

Response from Kinsta

November 12, 2021

Merci Didier pour ce superbe commentaire ! Nous apprécions vraiment que vous preniez le temps de partager vos impressions et votre expérience de la plateforme avec d'autres personnes. Découvrir les performances de votre site, vos interactions positives avec notre équipe de support et la partie sur le disque dur SSD :D sont la meilleure récompense pour nous. Nous vous remercions de votre confiance au cours des deux dernières années et espérons que vous serez satisfait de nos services pendant de nombreuses années encore. Thank you, Didier, for this kind review! We truly appreciate you taking the time to share your thoughts and experience of the platform with others as well. Reading about your site's performance, your positive interactions with our support team and your SSD hard drive :D are the best reward for us. Thank you for your trust in the last two years, we hope you'll be pleased with our services for many more years to come.

VR

Verified Reviewer  
Consultor técnico  
Internet  
Used the software for: I used a free trial

### "Kinsta Hosting Wordpress"

March 16, 2023

4.0

Como he comentado antes, si tienes dinero para invertir, usas Wordpress en la nube y gestionado, deseas rapidez, soporte profesional, estabilidad no lo dudes debes pensar en Kinsta.

Pros

Kinsta ofrece servicios de hosting gestionados súper sencillos basado en la nube. Se encargan de prácticamente todo por ti, la instalación y configuración. Son servidores son rápidos y escalables. Poseen un equipo de soporte para Wordpress muy profesional y rápido. Todo esto está claro que tiene un precio y es más caro que la media como no podía ser de otra forma.

Cons

Le precio como hemos comentado antes es más elevado que la media pero ofrecen unas características que si lo necesitas y puedes pagarlo es una buena inversión. Desde luego si vas a invertir en Wordpress gestionado en la nube es una opción a tener en cuenta

Review Source

Response from Kinsta

April 4, 2023

Thank you so much for your kind words! We're so happy to hear that you've enjoyed our hosting and if there's ever anything we can do to make your experience even better, don't hesitate to let us know!

jP

jesper P.  
CMO | Head of E-commerce  
Printing  
Used the software for: 1-2 years

### "Kinsta: Power server and Power support 5 stars"

November 3, 2021

5.0

Best server host i has ever been used and with the professionel and nice support you are in good hands.

Pros

Server uptime 100% Really professionel support members 24/7 Support

Cons

Nothing, everything is to perfection ..........................

Reason for choosing Kinsta

People was talking good about Kinsta on social media and i was trying it out and found out that server+support was perfect, i will never switch again.

Review Source

Response from Kinsta

November 10, 2021

Thank you, Jesper, for your kind feedback and for choosing Kinsta as your hosting service. We are stoked to have you with us!

TB

Tarek B.  
Owner  
Online Media  
Used the software for: 2+ years

### "Best WordPress hosting has a price"

November 19, 2021

5.0

No matter what, the support is awesome and always helping!

Pros

Best WordPress hosting on the market. Easy to use and awesome support!

Cons

It is a bit too expensive, but once you start using it, you don't want to miss Kinsta!

Review Source

Response from Kinsta

December 2, 2021

Hi Tarek, Thank you for choosing Kinsta and we hope you'll be pleased with our services for years to come.

MH

Madeline H.  
Multimedia Specialist  
Design  
Used the software for: 6-12 months

### "Kinsta is Crazy Awesome. "

November 18, 2021

5.0

Pros

I am IN LOVE WITH KINSTA. I love the ease of use. I love the efficiency. I love the layout of the dashboard. I love that I can update my php whenever needed. I even love the chat box bot. I usually hate those, but the probing questions with clickable links to the knowledge base is always spot on and super informative (and it's all so well designed and pleasing to the eye to look at which motivates me to get even more done). And if I can't figure it out on my own with the knowledge base, there's always a real person who has helped in the chat box and they blow me away EVERY TIME with how quickly they can help and they've never failed me once. Really, Kinsta is a life saver when it comes to hosting for my site. 10/10 would recommend.

Cons

Holy hell I don't know if there are any Cons with Kinsta. I know it can get pricey but it's also worth it in the long run for the efficiency and ease of use.

Review Source

Response from Kinsta

November 25, 2021

Madeline, we are wowed by the feedback you have given us! Thank you for sharing your experience and thank you for choosing Kinsta. We are always happy to help so do reach out whenever you or your team need assistance.

VR

Verified Reviewer  
Content Creator  
Retail  
Used the software for: Less than 6 months

### "Kinsta, te hace la vida más fácil"

October 22, 2023

4.0

Ofrece un excelente rendimiento y servicio, pero que también tiene un coste elevado. Si buscas lo mejor para tu sitio web y no te importa pagar un poco más, Kinsta es una buena opción.

Pros

Velocidad, seguridad y soporte técnico de Kinsta. Desde que uso Kinsta, mi sitio web carga más rápido, no tengo problemas de seguridad y siempre recibo una respuesta rápida y útil de su equipo de expertos. Además, me encanta que se basen en Google Cloud Platform, que tiene una infraestructura muy potente y confiable.

Cons

Lo que menos me ha gustado es el precio. Kinsta no es el alojamiento más barato del mercado, y sus planes tienen algunas limitaciones en cuanto al número de visitas, el espacio de disco y el ancho de banda. A veces me gustaría tener más flexibilidad y opciones para ajustar mi plan a mis necesidades.

Review Source

GD

Gurghian D.  
CTO  
E-Learning  
Used the software for: 2+ years

### "Best solution for wp hosting"

October 28, 2021

5.0

Great experince. It is easy to see that they are a customer-centric company.

Pros

Easy to use, staging for development, great support

Cons

None. There is nothing I can complain. They do a great job.

Reason for choosing Kinsta

I decided to test Kinsta for a new project and I am so happy that I did not look for alternatives.

Review Source

Response from Kinsta

October 29, 2021

Hi Gurghian! Thank you for your kind words. We hope you'll be happy with our speed and service for many years to come. Teodora, OBO The Kinsta Team

RJ

Randi J.  
Owner  
Retail  
Used the software for: 2+ years

### "Best Customer Service on Planet"

November 11, 2021

5.0

Pros

Kinsta has been a reliable service for us for years. Any time we have issues their customer service responds immediately and is knowledgeable and helps tremendously. Seriously impressed with Kinsta.

Review Source

Response from Kinsta

November 16, 2021

Randi, we are wowed by the feedback you have given us! Thank you for sharing your experience and thank you for choosing Kinsta. We are always happy to help so do reach out whenever you or your team need assistance.

HK

Humberto K.  
Administrator  
Online Media  
Used the software for: 6-12 months

### "Kinsta provider"

November 9, 2021

5.0

I use \[SENSITIVE CONTENT\] hosting services to host my website. The quality of the hosting (speed and stability) is very good. As I don't have technical training in the area, the service and support help me a lot.

Pros

The support the company offers is perfect

Cons

I don't know if it can be called a problem, but the price is not that cheap. Either way the support pays off.

Review Source

Response from Kinsta

November 16, 2021

Thank you, Humberto, for this kind review! We truly appreciate you taking the time to share your thoughts and experience of the platform with others as well. Reading about your site's speed and stability improvements is a real joy for our entire team and our support team is especially appreciative of your kind words about them. Thank you for your turst, we hope you'll be pleased with our services for years to come.

OL

Olga L.  
Owner  
Retail  
Used the software for: 2+ years

### "The Best Hosting we ever had!"

November 16, 2021

5.0

Pros

performance and support, easy access to Admin, Dashboard, Backups and Metrics.

Cons

big difference in plan cots if you need more PHP workers. Currently we have 4 PHP workers for $100/month, in order to increase to 6 PHP workers, we would have to pay at least 3 times more ($300). I wish there was a better plan for just increasing PHP workers (we do not need extra space, more sites, etc, we just need more PHP capabilities).

Review Source

Response from Kinsta

November 22, 2021

Thank you, Olga! We truly appreciate your kind words. It's great to have you on board.

GW

Graham W.  
Web Designer  
Gambling & Casinos  
Used the software for: 2+ years

### "Kinsta are the real deal"

November 20, 2021

5.0

Always excellent, quick, reliable, informative, helpful and honest

Pros

It's not so much about the software, which is excellent, but the support is 110%, and so fast, I never have to wait for than a minute to get a response and all the staff go well betond their range/scope to help me

Cons

There are no dislikes, I do not have any issues or problems with Kinsta

Reason for choosing Kinsta

It was recommended to me

Review Source

Response from Kinsta

November 26, 2021

Wow, Graham, thank you for this awesome review! We are stoked to read about your experience and we sincerely appreciate you taking the time to share it with others as well. Our support team will be delighted by your kind feedback! We hope you'll be pleased with our services for years to come.

SN

Steve N.  
Founder  
Accounting  
Used the software for: 2+ years

### "Great, fast hosting"

October 2, 2023

5.0

Pros

Kinsta is a great hosting company for WordPress. The site is fast, support is great, and having a staging site is wonderful.

Cons

I don't have any complaints about Kinsta.

Review Source

CB

Chevas B.  
Principal  
Internet  
Used the software for: Less than 6 months

### "Land of Precision, Expert Support, World Class Hosting"

November 6, 2021

5.0

Outstanding.

Pros

Speed and security for hosting, ease of use, and just being able to instantly clear the server cache, or access some other needed tool.

Cons

This is pretty minor, and rarely needed, but there's no way to customize nginx rules.

Alternatives considered

[WP Engine](https://www.capterra.com/p/234177/WP-Engine/)

Reason for choosing Kinsta

Kinsta telegraphed a mindset of extreme professional skill. They weren't trying to be "hey we are the cool web people." Instead they were the most serious, the most technically advanced, the most precise hosting option there is.

Review Source

Response from Kinsta

November 11, 2021

Chevas, thank you so much for your kind review! Reading about your experience of the platform and with support is a real joy for our entire team. Thanks for taking the time to write this, and don't forget that we're always here to help whenever you might need it.

BK

Bilal K.  
Blogger  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "A Reliable and Faster Premium Managed WordPress Hosting Provider"

December 9, 2022

5.0

Pros

Kinsta is a leading, reliable, and faster premium managed WordPress hosting provider in the market.Kinsta uses Google Cloud infrastructure that ensures high availability and faster speed. Additionally, it has 34 global data centers, so you can choose the closest data center to your target market, which is a win-win situation.

Cons

There is no phone support and free professional email accounts.

Review Source

Response from Kinsta

January 17, 2023

Thank you for your review, Bilal! We invest in the best infrastructure and tools available to ensure the best performance for every one of our customers. Thank you for spreading the word!

VR

Verified Reviewer  
Musician  
Music  
Used the software for: Less than 6 months

### "Muy buen hosting para WP"

March 24, 2023

4.0

Pros

El uso es muy sencillo y la capacidad para personalizar es alta.

Cons

Es un poco más caro que sus competidores, pero se nota la diferencia. Ya queda en las prioridades de cada cual.

Review Source

Response from Kinsta

April 4, 2023

Thank you so much for your kind words- and for being part of Kinsta!

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