--- title: "PrePass Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PrePass Software - reviews, pricing plans, popular comparisons to other Transportation Management products and more." source_url: "https://www.capterra.com/p/234146/INFORM-Data-Suite/" page_type: "product" language: "en" --- # PrePass Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PrePass ## What is PrePass? PrePass delivers weigh station bypass and toll management solutions that save fleets time, fuel, and money. Through the PrePass Mobile App, drivers can stay informed and on schedule with customizable alerts for parking, safety, and weather. Fleets also gain value from INFORM™ Safety, which turns FMCSA and state enforcement data into actionable insights to improve safety scores and compliance. ## What is PrePass used for? [Trucking](https://www.capterra.com/trucking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 82% Neutral 14% Negative 4% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PrePass?[Manage this product listing](https://www.g2.com/products/prepass/claim_requests/new?auto=true) ## PrePass Overview Updated September 2026 AI summary PrePass provides businesses of all sizes with tools for managing fleets and transportation logistics, offering features like dispatch, fuel management, GPS tracking, and vehicle oversight. It includes route optimization, compliance management, and customizable reporting, with real-time notifications and third-party integrations. PrePass is accessible on cloud platforms and mobile devices, supporting operations across diverse transportation environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PrePass 4.3 (50) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (50) Ease Of Use 4.4 (1,688) Value For Money 4.3 (44) Value For Money 4.2 (1,554) Customer Service 4.1 (48) Customer Service 4.4 (1,625) ## PrePass alternatives [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (1,033)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [The Rand Platform](https://www.capterra.com/p/90012/IntelliRoute/) [3.5 (16)](https://www.capterra.com/p/90012/IntelliRoute/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 63% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/90012/IntelliRoute/) Highest Rated [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) [View all alternatives](https://www.capterra.com/p/234146/INFORM-Data-Suite/alternatives/) ## FAQs about PrePass Overview ### Which roles and teams benefit most from PrePass? PrePass is most used by safety and compliance teams, fleet operations leaders, and drivers who need smoother weigh station bypass and inspection workflows. Dispatchers and fuel managers use it to reduce delays and improve route efficiency, while finance and administrative leaders benefit from lower operating costs and better fleet oversight. Answer based on 50 reviews Overview ### What company size and industries is PrePass built for? PrePass is built for commercial carriers of all sizes, with strongest adoption among small businesses at 68% and Transportation/Trucking/Railroad companies at 88%. It also serves midsize businesses at 22% and enterprises at 10%, with some use in logistics, supply chain, and food production, primarily for trucking. Answer based on 50 reviews Features and Usability ### What are the key features of PrePass? PrePass includes core EDI and a mobile app, with differentiators centered on driver and vehicle management. Reviewers most often mention scale-bypass and toll-pass functions that save time, plus fleet tracking, telematics, and reporting/analytics for monitoring usage, billing, and route activity through the portal. Answer based on 15 reviews Limitations ### Does PrePass have a lot of bugs or technical issues? PrePass works reliably for many fleets, with most users reporting few serious technical problems during daily use. Still, some teams run into slow updates, activation delays, harder-to-find reports, and support response times that can drag out simple fixes, so the experience feels stable overall but not always quick. Answer based on 13 reviews Pricing ### How good are PrePass reports and is it worth the price? PrePass offers useful reporting and generally reasonable value for fleets that need toll, device, and activity visibility. Many office teams find reports easy to sort and helpful for cost review, billing oversight, and operations, though some mention pricing concerns, split transaction downloads, and awkward billing timing. Answer based on 11 reviews Getting Started and Support ### What training and onboarding options does PrePass offer? PrePass provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, videos offer visual walkthroughs, and documentation gives written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does PrePass offer? PrePass provides email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users describe the support as helpful and knowledgeable at times, but some report slow responses, long phone waits, and inconsistent assistance when handling equipment changes or mobile app issues. Answer based on 8 reviews Features and Usability ### How well does PrePass handle driver and vehicle management? PrePass makes driver and vehicle management practical for fleet teams with clear tracking, device reassignment, and portal visibility. Many dispatchers and office managers find adding or removing vehicles straightforward and like reviewing toll and truck activity, though bulk uploads, missing information alerts, and some multi-step workflows can feel harder to manage. Answer based on 15 reviews Features and Usability ### Is PrePass easy to use day to day? PrePass feels easy to use for many fleet and driver management tasks, especially basic tracking, edits, and reporting. Many users like the step-by-step setup and simple layout, but others mention slow page loads, occasional logouts, and inconsistent device reads that make routine work feel more cumbersome than expected. Answer based on 14 reviews ## Features AI summary Based on 1,722 Transportation Management reviews Capterra data shows that buyers of trucking software rank the following features as their top priorities: - **Real-Time Monitoring** (**50%** of reviewers rated this feature as critical) - **Trip Logs** (**52%**) - **GPS** (**53%**) PrePass includes **GPS**, which helps fleets track vehicle locations and improve route visibility. However, it does not include **Real-Time Monitoring** or **Trip Logs**. Instead, it offers **Dispatch Management** (**45%**), giving teams another way to coordinate drivers and manage daily operations more efficiently, helping businesses keep deliveries organized and maintain better oversight across the fleet. Fuel Management 4.3 (20) 30.00% of 20 reviewers that rated this feature as important or highly important Monitor fuel consumption and optimize fuel usage Routing 4.3 (20) 25.00% of 20 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Route History 4.4 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Track past routes to better plan and optimize repeat trips Reporting/Analytics 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Fleet Management 4.5 (2) 250.00% of 2 reviewers that rated this feature as important or highly important Management of commercial motor vehicles for work-related purposes Third-Party Integrations 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes PrePass 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - EDI: Transfer of data from one computer system to another - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.4 (50) 4.4 Based on 50 reviews ## Pricing Value for money 4.3 (44) ### Starting price Free trial not available Value for money 4.3 (44) 4.3 Based on 44 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (48) 4.1 Based on 48 reviews ## User reviews Overall rating 4.3 Based on 50 reviews Filter by rating 5(26) 4(15) 3(7) 2(1) 1(1) Mentioned topic Sorted by most recent AB ARLEEN B. Partner Transportation/Trucking/Railroad ### "Best weight by pass" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 Definitely will recommend it if you are in the trucking business is a secure way of bypassing weight stations Pros It’s very easy to install and use. By passing the weight stations saves you time Cons There is nothing I didn’t like about prepass Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ST Shana T. Safety & Compliance Manager Transportation/Trucking/Railroad ### "Save Time - Save Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2023 We have saved so much time and money using PrePass. Adding, Deleting and updating inventory is easy as pie. Pros I love that PrePass offers convenient weigh station bypass for our fleet at a rate that more than makes up for the time we would lose having to pull into every weigh station. Cons Whenever a transponder is activated, it takes 1-2 business days to become effective. I don't understand why that would be considering activating is an instantaneous activity and is all done off of an electronic signal - nevertheless, it is still more cost effective even if our drivers have to pull into the weigh stations the first day or two after getting a new transponder. I think it would also be nice if there didn't have to be a seperate transaction for installing a new PrePass when it comes as a part of the BestPass. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS David S. Owner Transportation/Trucking/Railroad ### "Bad to no customer service " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 2, 2022 Terrible company that keeps changing even after the account is closed. I should have read more reviews before I choose this service. Never again. I rather drive through every scale house around than use your products Pros Product is ok but service is non-existent Cons I called and closed my account in February of 2022. I mailed the transponder back to them at my expense. Called to follow up and all was good and transponder had been received. Now it's August 2022 and they have turned over to collections for a past bill. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tiffany B. Maintenance Transportation/Trucking/Railroad ### "Ok" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 March 11, 2022 50/50. Some days are great and some days are not so great. Pros The software is pretty easy to use once you learn navigation. Cons The slowest of the site at time. And needing pictures for most trucks. Reasons for choosing PrePass I do not know. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LW Logan W. manager Transportation/Trucking/Railroad ### "Prepass review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 March 7, 2022 Pros Capabilities it is able to do many things- I have not even tapped into all of the abilities. Cons Cost it is a litle expensive but that is the way everything is ging right now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Malissa B. Dispatch Logistics and Supply Chain ### "Recommend for Driver " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 4, 2022 Pros As a Dispatcher, drivers like having this in their trucks as it makes them more aware of scale houses and saves them time while on the road. Cons I would say adding in truck information or knowing when there is information missing or expired. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NB Noelia B. Human Resources Manager Transportation/Trucking/Railroad ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 4, 2022 Pros Easy to use and track usage for your fleet Cons nothing to complain about all functionalities are great Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TR Tyler R. Transportation Analyst Transportation/Trucking/Railroad ### "Lacking" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 March 4, 2022 Only weigh bypass using their transponders. Pros We don't use their software except to setup/manage the transponders. We have tried to use their mobile app but there is zero support from the support team at PrePass. Cons We don't use their software except to setup/manage the transponders. We have tried to use their mobile app but there is zero support from the support team at PrePass. Their website is dated, and some functions require dealing with support on editing equipment, and their support team takes a very long time to respond. Reasons for choosing PrePass At the time it was the only solution, and I think they know that. They provide less than helpful support and we are looking to switch to another provider soon because of that. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SZ soraya Z. administrative assistant Logistics and Supply Chain ### "wonderful addition to our company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 4, 2022 Overall our drivers have really enjoyed having the Prepass unit in the truck and the freedom it allows. Our office staff has a much better way of reviewing the drivers use of toll roads. As well the Prepass Elite unit has proven to make a difference in our hiring process. Pros Our drivers are able to get approval (green light) to move past scale houses in most cases. This saves critical time in the drivers day. The toll pass feature insures drivers are able to quickly move through toll roads without waiting in lines to pay a toll or having to maintain paper records of each toll road usage. All records are easily accessible in the Prepass portal for driver managers to review. Cons The Prepass Elite pass does not have a feature to indicate to the driver that the toll pass was transmitted correctly. There is also no way for a driver to be alerted of low battery power. They are left to pull into scale houses if they do not receive an indication (green-red light) on the Prepass. Then they must assume the batteries are low and change the batteries while waiting in a line at the scale house. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TH Todd H. CFO Transportation/Trucking/Railroad ### "Useful data analysis" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 3, 2022 Very helpful, again, especially with the reporting/analysis to help with cost containment and customer rates. Pros Reporting, search features and the downloading of data. Cons Adding vehicles in bulk can be a little difficult but at the same time, customer support has been very helpful, allowing me to send them a list of vehicles and they have added them for me. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 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