# PrePass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PrePass Software - reviews, pricing plans, popular comparisons to other Trucking products and more.

Source: https://www.capterra.com/p/234146/INFORM-Data-Suite

---

# 

 PrePass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PrePass

## What is PrePass?

PrePass delivers weigh station bypass and toll management solutions that save fleets time, fuel, and money. Through the PrePass Mobile App, drivers can stay informed and on schedule with customizable alerts for parking, safety, and weather. Fleets also gain value from INFORM™ Safety, which turns FMCSA and state enforcement data into actionable insights to improve safety scores and compliance.

## What is PrePass used for?

[Trucking](https://www.capterra.com/trucking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Transportation Management](https://www.capterra.com/transportation-management-software/)

Top alternative

Featured

Overall rating

Based on 50 user reviews

Reviews sentiment

Positive

82%

Neutral

14%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PrePass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://prepass.com/&name=PrePass)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PrePass

4.3 (50)

VS.

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (50)

Ease Of Use

4.4 (1,688)

Value For Money

4.3 (44)

Value For Money

4.2 (1,554)

Customer Service

4.1 (48)

Customer Service

4.4 (1,625)

## PrePass alternatives

[4.2 (242)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (23)](https://www.capterra.com/p/10008781/Toro-TMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[5.0 (10)](https://www.capterra.com/p/10021567/Trucking-Hub/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (1,003)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[View all alternatives](https://www.capterra.com/p/234146/INFORM-Data-Suite/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Fuel Management

4.3 (20)

30.00% of 20 reviewers that rated this feature as important or highly important

Monitor fuel consumption and optimize fuel usage

Routing

4.3 (20)

25.00% of 20 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Route History

4.4 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Track past routes to better plan and optimize repeat trips

Reporting/Analytics

4.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Fleet Management

4.5 (2)

250.00% of 2 reviewers that rated this feature as important or highly important

Management of commercial motor vehicles for work-related purposes

Third-Party Integrations

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

PrePass 28 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find, compare, and select the most time/cost-effective freight carrier

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Transfer of data from one computer system to another

Management of commercial motor vehicles for work-related purposes

Monitor fuel consumption and optimize fuel usage

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Access software remotely via mobile devices

Access the system via a mobile application

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Online portal through which end users can access the system, manage tasks, or obtain information

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Get Advice

We can help you find the software with the features you need.

Features

4.4 (50)

4.4

Based on 50 reviews

## Pricing

Value for money

4.3 (44)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (44)

4.3

Based on 44 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (48)

4.1

Based on 48 reviews

## User reviews

Overall rating

4.3

Based on 50 reviews

Filter by rating

5(26)

4(15)

3(7)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AB

ARLEEN B.

Partner

Transportation/Trucking/Railroad

### "Best weight by pass"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2024

Definitely will recommend it if you are in the trucking business is a secure way of bypassing weight stations

Pros

It’s very easy to install and use. By passing the weight stations saves you time

Cons

There is nothing I didn’t like about prepass

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Shana T.

Safety & Compliance Manager

Transportation/Trucking/Railroad

### "Save Time - Save Money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2023

We have saved so much time and money using PrePass. Adding, Deleting and updating inventory is easy as pie.

Pros

I love that PrePass offers convenient weigh station bypass for our fleet at a rate that more than makes up for the time we would lose having to pull into every weigh station.

Cons

Whenever a transponder is activated, it takes 1-2 business days to become effective. I don't understand why that would be considering activating is an instantaneous activity and is all done off of an electronic signal - nevertheless, it is still more cost effective even if our drivers have to pull into the weigh stations the first day or two after getting a new transponder. I think it would also be nice if there didn't have to be a seperate transaction for installing a new PrePass when it comes as a part of the BestPass.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

David S.

Owner

Transportation/Trucking/Railroad

### "Bad to no customer service "

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 2, 2022

Terrible company that keeps changing even after the account is closed. I should have read more reviews before I choose this service. Never again. I rather drive through every scale house around than use your products

Pros

Product is ok but service is non-existent

Cons

I called and closed my account in February of 2022. I mailed the transponder back to them at my expense. Called to follow up and all was good and transponder had been received. Now it's August 2022 and they have turned over to collections for a past bill.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Tiffany B.

Maintenance

Transportation/Trucking/Railroad

### "Ok"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

March 11, 2022

50/50. Some days are great and some days are not so great.

Pros

The software is pretty easy to use once you learn navigation.

Cons

The slowest of the site at time. And needing pictures for most trucks.

Reasons for choosing PrePass

I do not know.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Logan W.

manager

Transportation/Trucking/Railroad

### "Prepass review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

March 7, 2022

Pros

Capabilities it is able to do many things- I have not even tapped into all of the abilities.

Cons

Cost it is a litle expensive but that is the way everything is ging right now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Malissa B.

Dispatch

Logistics and Supply Chain

### "Recommend for Driver "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 4, 2022

Pros

As a Dispatcher, drivers like having this in their trucks as it makes them more aware of scale houses and saves them time while on the road.

Cons

I would say adding in truck information or knowing when there is information missing or expired.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Noelia B.

Human Resources Manager

Transportation/Trucking/Railroad

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 4, 2022

Pros

Easy to use and track usage for your fleet

Cons

nothing to complain about all functionalities are great

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tyler R.

Transportation Analyst

Transportation/Trucking/Railroad

### "Lacking"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

March 4, 2022

Only weigh bypass using their transponders.

Pros

We don't use their software except to setup/manage the transponders. We have tried to use their mobile app but there is zero support from the support team at PrePass.

Cons

We don't use their software except to setup/manage the transponders. We have tried to use their mobile app but there is zero support from the support team at PrePass. Their website is dated, and some functions require dealing with support on editing equipment, and their support team takes a very long time to respond.

Reasons for choosing PrePass

At the time it was the only solution, and I think they know that. They provide less than helpful support and we are looking to switch to another provider soon because of that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SZ

soraya z.

administrative assistant

Logistics and Supply Chain

### "wonderful addition to our company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 4, 2022

Overall our drivers have really enjoyed having the Prepass unit in the truck and the freedom it allows. Our office staff has a much better way of reviewing the drivers use of toll roads. As well the Prepass Elite unit has proven to make a difference in our hiring process.

Pros

Our drivers are able to get approval (green light) to move past scale houses in most cases. This saves critical time in the drivers day. The toll pass feature insures drivers are able to quickly move through toll roads without waiting in lines to pay a toll or having to maintain paper records of each toll road usage. All records are easily accessible in the Prepass portal for driver managers to review.

Cons

The Prepass Elite pass does not have a feature to indicate to the driver that the toll pass was transmitted correctly. There is also no way for a driver to be alerted of low battery power. They are left to pull into scale houses if they do not receive an indication (green-red light) on the Prepass. Then they must assume the batteries are low and change the batteries while waiting in a line at the scale house.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TH

Todd H.

CFO

Transportation/Trucking/Railroad

### "Useful data analysis"

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 3, 2022

Very helpful, again, especially with the reporting/analysis to help with cost containment and customer rates.

Pros

Reporting, search features and the downloading of data.

Cons

Adding vehicles in bulk can be a little difficult but at the same time, customer support has been very helpful, allowing me to send them a list of vehicles and they have added them for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/234146/INFORM-Data-Suite/reviews/)

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Popular comparisons

[Samsara vs PrePass](https://www.capterra.com/compare/167543-234146/Samsara-for-Fleets-0-00-6-23-vs-INFORM-Data-Suite) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)