# Load Board Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Load Board the right Fleet Management solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234195/Load-Board/reviews

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Load Board

4.4 (27)

[View alternatives](https://www.capterra.com/p/234195/Load-Board/alternatives/)

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Last updated November 13th, 2025

# Reviews of Load Board

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

GV

Gio V

Sales CoordinatorTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years.

“It’s easy to use and gives you access to a huge number of loads across the country.“

July 9, 2025

## Showing most helpful reviews

Showing 1-25 of 27 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GV

Gio V.  
Sales Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Tool with Lots of Options, but Needs Cleanup"

July 9, 2025

4.0

Overall, it’s a reliable tool that we use every day. It’s not perfect, but it’s one of the best ways to find freight and stay booked. With a little patience and knowing how to spot the good loads, it’s made a big difference in how we run our operation

Pros

It’s easy to use and gives you access to a huge number of loads across the country. The search filters help narrow things down quickly, and the rate estimates give a good idea of what to expect before calling a broker. It’s definitely helped us reduce deadhead miles and keep the trucks moving.

Cons

Some of the loads are outdated or double posted, which wastes time when you're calling. Also, occasionally brokers don’t update their info, so it takes a few calls to find a real option. It would be great if listings were refreshed or removed more often.

Review Source

dS

diamond S.  
safety manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Load Board truck stop"

April 17, 2025

5.0

Pros

easy to use good security and easy to navigate loads inside certain parameters that you are in need of

Cons

wish it would show more similar options to what we are searching for on our loads. doesn't give much outside of parameter's

Review Source

ES

Erik S.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Truck Stop Review."

May 2, 2025

2.0

I have been with Truck Stop since I opened my freight brokerage, and it has always been a issue with bad actors and companies then taking you load and putting it under a fraudulent freight brokerage or stolen business identity company right on their own platform.

Pros

The number of carriers on the platform is great as they have a wide reach into the market.

Cons

The system is filled with bad actors and fraudulent users and truck stop cannot control it.

Alternatives considered

[DAT Load Board](https://www.capterra.com/p/265434/DAT-Load-Board/)

Reason for choosing Load Board

To see what other load boards offers and see which one is better for my operations.

Switched from

[DAT Load Board](https://www.capterra.com/p/265434/DAT-Load-Board/)

Trying other Load board platforms to see which one is better for the price.

Review Source

AB

ARLEEN B.  
Partner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Best load biard"

January 11, 2024

5.0

Best load board. I use it constantly looking for loads definitely recommend it

Pros

The load board is really easy to use. Is the only one I use for my business

Cons

There is nothing i do not like about it.

Review Source

JM

John M.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Best LoadBoard "

October 5, 2023

4.0

Always like getting my FreightMatch of the LoadBoard

Pros

Giving me a close look at the market and brokerage, always working with mostly people around the company

Cons

Brokers who are not rated and using this dat LoadBoard to scam small Carrier

Review Source

JP

Judy P.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Don't waste your money. They've been "working on" a bug for over 6 months and still haven't fixed it"

February 19, 2018

1.0

Pros

In the past, when this software worked as it was supposed to work, it was very nice and easy to use.

Cons

Since August 2017 their load search results do not refresh automically whenever there are new loads or old loads are removed. They know it and "are working on it". Unless you have time to manually refresh the search results, don't waste your money. It seems like 6 months to work on a problem should give them enough time to fix it. They lost my trust. I'm very disappointed in ITS Internet Truckstop and plan to close my account with them.

Review Source

Response from Truckstop.com

March 6, 2018

Thank you so much for your feedback. We really appreciate that our customers can be candid with us in good times and bad. We hope that your conversation with our Director of Customer Success will help foster the feeling that we care deeply about you and your experience. We appreciate the information that you sent us and we are working to use that to execute on a solution. Please continue to reach out to us when you have concerns. It is important that you are heard and we use that feedback to constantly innovate and improve. Thank you again!

KP

Kathryn P.  
Administrator  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "IT has been there any time I have had a question or concern."

September 6, 2017

5.0

It is vital to our business. Without IT I would have a difficult time finding back haul loads for my driver. I appreciate the fact that only reputable brokers are on the IT board. And if a broker is not reputable, once a complaint has been submitted with IT that broker's posts are no longer allowed with IT. I know I can trust the postings from IT.

Pros

IT is my first "go to" for brokered loads. It offers precise postings from brokers. If I click on a load I am interested in and the load has been covered it has an "OOPs this load is no longer available". I love that humanistic touch.

Cons

The only thing I have a problem with is that on some of the load postings the weight is not included but the same load could be posted on another board and the weight is on that board. But I realize that may not be due to IT, but rather the firm posting the load.

Review Source

Response from Truckstop.com

September 7, 2017

Hi Kathryn, Thanks for the review, we appreciate the kind words and feedback. We encourage those posting loads to include as many details as possible since we know that more info provided, the faster the load is covered, but we will keep trying.

BA

Benson A.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Truck stop is great"

November 20, 2023

5.0

Pros

The ability to search for loads for my specific requests.

Cons

The view of the load board from phone and computer looks different. It is not a huge problem but sometimes can be confusing from looking at the load board from the phone to desktop.

Review Source

Beau W.  
President/CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Good Load Board"

August 15, 2018

4.0

Pros

It is great for some modes of transportation but not all modes

Cons

It could have a stronger Dry Van following

Review Source

TD

Tiberius D.  
Owner  
  
Used the software for: 1-2 years

### "This site has it ALL! "

September 6, 2017

5.0

This site always gets me out of a pinch in the event of a cancellation of another load, etc.

Pros

I love the vastness. Choice is a #1 factor for both trucking companies and brokers. Everyone needs to know what they're up against and whether or not there are other options out there. Having the options to see the brokers, pricing, locations, and miles provides the best options for owners of large or small business.

Cons

I wish there were ways to categorize what you're looking for without having to almost start over. For example, if I'm looking for a specific broker, or dollar amount, perhaps I also want to see what day is listed and how long it's been up on the board, etc. But since you can only choose one listing at a time, it does limit which categories you can view at once.

Review Source

Response from Truckstop.com

September 11, 2017

Hi Tiberius, Thank you for your review and we appreciate the positive feedback. Your concerns about search filtering is something we're actively working on and "dynamic filtering" is currently under development. I wish we could give you a time table for completion, but please know that this and many other Load Board enhancements will be available in the near future.

NL

Nancy L.  
dispatch/ office  
  
Used the software for: 2+ years

### "Very User Friendly Load Board"

January 16, 2018

5.0

Pros

Truckstop Load board is very user Friendly, We use several load boards but this one is the most user friendly and easiest to Navigate. As far as loads Truckstop seems to have just about the same amount of loads as the other big load board.

Cons

Every now and again the load boards are down for just a little bit, but I guess that is to be expected.

Review Source

MZ

Michael Z.  
BROKER  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "JUST OK , ROOM FOR IMPROVMENT THINGS TRUCK STOP PROBABLY HAVENT THOUGHT ABOUT! "

September 6, 2017

5.0

NOT MUCH - JUST POSTING LOADS OUT

Pros

IT WORKS FOR POSTING LOADS OUT TO TRUCKS EFFECTIVELY , MOST APPLICATIONS RUN EFFECTIVELY . STILL NEEDS IMPROVEMENT FOR THE MONEY

Cons

COST FOR WHAT YOU GET - AS A BROKER - ALL ITS GOOD FOR IS POSTING LOADS NOTHING ELSE UNLESS YOU PAY FOR A BUNCH OF APPLICATIONS

Review Source

Response from Truckstop.com

September 7, 2017

Hi Michael, Thanks for the review. We are always trying to add value to our load board so keep an eye out for enhancements. We also offer a number of training opportunities to help you uncover some of the value of our products. Email us at training@truckstop.com to set something up.

mA

mike A.  
owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "I find Truck stop load board is the easiest to use and has many great features"

July 24, 2018

5.0

Pros

Cost is primary compared to DAT Services. The ease of Posting loads and finding carriers, The CPR rating is very helpful

Cons

There is not much I do not like about this product. There have been a few glitches, but the support team has gotten everything taken care of quickly

Review Source

JW

Jennifer W.  
President  
  
Used the software for: 2+ years

### "I've tried other load boards this one works the best for our company."

September 6, 2017

5.0

Pros

Ease of use, functionality, and features are better than any other load board we've tried to date.

Cons

Price. The price has increased significantly since we first started using back in 20015. I understand since then live board has been added, but it would be nice if there was something in between.

Review Source

Response from Truckstop.com

September 7, 2017

Hi Jennifer, Thanks for the review, we appreciate you taking the time. We are always looking to add value to the load board with new features so stay tuned.

US

Ulrich S.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "I've been with Truckstop for over a decade and find the website and service very easy to use."

September 6, 2017

5.0

Pros

Easy to use and functional. One stop shop for trucks and broker bond. Good information with regards to rates and truck/load ratios.

Cons

Logs out if I haven't used the site for a short time. Need to log back in. No real drawbacks to report.

Review Source

Response from Truckstop.com

September 7, 2017

Hi Ulrich, Thank you for being a long-time Truckstop.com user and for taking the time to review us. We have a 60 minute standard for automatic log out, which keeps system performance optimized.

KB

Kim B.  
Co-owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "My experience with truckstop.com has been great...it is my go to load board for finding loads!"

September 6, 2017

5.0

Pros

That I am able to have multiple locations open at the same time as well as having to ability to look at reviews of brokers.

Cons

That when you have a lane open it makes it look like you actually have a truck in that area. I have brokers calling me all the time about a truck that I really don't have in that area. I use it to do research for future use.

Review Source

Response from Truckstop.com

September 7, 2017

Hi Kim, Thank you for taking the time to provide a review, we appreciate it. Understand you view this feature as a con but we see it as a good opportunity to connect with Brokers who work in your target lanes.

TW

Tina W.  
CEO  
  
Used the software for: 2+ years

### "Customer service is always very helpful."

March 13, 2018

4.0

Pros

System is easy to use and customizable. I can choose only the modules that are pertinent to my company. I am also able to add or delete modules as needed for the current business situation.

Cons

I feel some features are priced higher than they should be. Better priced packages for small offices would be helpful.

Review Source

LS

Luke S.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Load Board"

September 25, 2018

5.0

Pros

We use this board all the time and we get great rates all of the time.

Cons

There is nothing negative we can say about it.

Review Source

cR

cassandra R.  
owner  
  
Used the software for: 2+ years

### "Internet truckstop is a very easy reasonable priced load board for trucking companies and brokers"

May 16, 2018

5.0

Pros

I like how easy this load board is to use, ITS also integrates with my TMS software with is very convenient for posting loads.

Cons

I do not have any cons about this load board

Review Source

EFV

Eider F V.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Load Board Review"

October 1, 2018

4.0

I get 60 percent of my loads from Load Board.

Pros

Easy to navigate and understand It includes detail information that i need

Cons

Not availability to submit exact millage from one point to another (there is significant distance (millage ) error.

Review Source

DW

Deneise W.  
office manager/dispatch  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "I use ths load board all the time. I find it easy to use and book many loads that I find here. "

September 6, 2017

5.0

I find loads at whatever location the truck is.

Pros

Ease of use. Updates often. Can proitorize by different categories (date listed, pick up date, state of drop, etc. )

Cons

Not actually the software-but I wish all brokers would complete the information asked for- commody, rate, tarp or no tarp, and update their listings when loads are covered. Would save unnecessary phone calls.

Review Source

Response from Truckstop.com

September 7, 2017

Hi Deneise, Thanks for the feedback. We share your wish for more complete load details and will keep encouraging users.

YA

Yusleidis A.  
President  
  
Used the software for: 1-2 years

### "Amazing and valuable. "

September 6, 2017

5.0

Pros

The most that I like is the easy way to ding loads. Also we can compare the amount of load for each states.

Review Source

Response from Truckstop.com

September 7, 2017

Hi Yusleidis, Thanks for the nice review, we appreciate you taking the time. If you ever need assistance, we are a phone call away (800-203-2540).

VG

Vas G.  
Manager  
  
Used the software for: 6-12 months

### "We are a new company. Never expected it would be so easy and fast to get the trucks on the road."

September 6, 2017

5.0

Pros

I like live feeds. So many options like post truck, and analysis of the overall market. It is simply perfect.

Cons

Maybe the price. But is still less than competition. Which is good. Thank you truckstop team for the fact that you exist and make the trucking industry run better.

Review Source

KB

KYLE B.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "They lured me in with their promotion 2 users and 6 months after canceling it."

July 11, 2018

1.0

Pros

For the money they ask this is way overpriced! I highly don't recommend them because DAT does it better for way less.

Cons

doesn't refreshes and glitches, it's been going on since day 1 and they still haven't fix the problem.... Costumer service sounds like a scam.

Review Source

Response from Truckstop.com

July 23, 2018

Kyle, thank you for reaching out to us and providing candid feedback. Our goal is to make sure that we provide cutting edge technology to better service the trucking industry. We would love to connect with you further about your experience and learn how we can improve to provide a better experience. Feel free email us at support@truckstop.com to so we can address your feedback directly.

JA

JUAN A.  
owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Load Board Review"

October 19, 2018

5.0

EASY TO WORK AND LEARN, AND THEY CONTINUED IMPROVING THIS SOFTWARE, THANK YOU FOR YOUR SERVICE.

Pros

THE WAY TO MANAGE THE SOFTWARE, EASY AND FAST TO LEARN

Cons

I LIKE EVERYTHING​ BECAUSE THIS COMPANY HAS BEEN WORK HARD TO MAKE AVERY TIME BETTER AND EASY TO USE

Review Source

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