# Lyft Business Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Lyft Business Software - reviews, pricing plans, popular comparisons to other Car Rental products and more.

Source: https://www.capterra.com/p/234232/Lyft-Business

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# 

 Lyft Business Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Lyft Business

## What is Lyft Business?

Transportation solution that provides businesses with in-app customizations, rewards, and more to boost customer engagement.

## What is Lyft Business used for?

[Car Rental](https://www.capterra.com/car-rental-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Lyft Business?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.lyft.com&name=Lyft Business)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Lyft Business

4.5 (15)

VS.

[### Bookingplan](https://www.capterra.com/p/174609/Bookingplan/)

[5.0 (1)](https://www.capterra.com/p/174609/Bookingplan/#reviews)

Starting Price

Contact vendor

Starting Price

$120

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (15)

Ease Of Use

5.0 (1)

Value For Money

4.5 (11)

Value For Money

5.0 (1)

Customer Service

4.2 (10)

Customer Service

5.0 (1)

## Lyft Business alternatives

[Car Rental Gateway](https://www.capterra.com/p/201742/Car-Rental-Gateway/)

[0.0](https://www.capterra.com/p/201742/Car-Rental-Gateway/#reviews)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201742/Car-Rental-Gateway/)

[Caryaati](https://www.capterra.com/p/166717/Caryaati/)

[5.0 (1)](https://www.capterra.com/p/166717/Caryaati/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/166717/Caryaati/)

[Rentyx](https://www.capterra.com/p/10042611/Rentyx/)

[0.0](https://www.capterra.com/p/10042611/Rentyx/#reviews)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10042611/Rentyx/)

Highest Rated

[Online car Booking software](https://www.capterra.com/p/147022/Online-car-Booking-software/)

[5.0 (4)](https://www.capterra.com/p/147022/Online-car-Booking-software/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/147022/Online-car-Booking-software/)

## Pricing

Value for money

4.5 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (11)

4.5

Based on 11 reviews

## Support, customer service and training options

Customer Service

4.2 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (10)

4.2

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 15 reviews

Filter by rating

5(9)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TS

Toylin S.

Seasoning Blends

Food & Beverages

### "Lyft Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 18, 2024

My overall experience with lyft has been very good and positive I have been a customer of lyft for many years and I love the fast pick ups great prices and great customer service the drivers give you when you are riding in their vehicles and I recommend lyft to anyone worldwide.

Pros

Lyft is a very great business I love the punctuality the fast pick ups the great customer service and the way drivers make you feel safe and comfortable during your ride home or to work etc.

Cons

The least I like about lyft is the time limit when you go into a store you will be charged an extra fee after five minutes I think the timing should last a little longer. Other than that I am very satisfied with everything else.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Tamia W.

Musician

Entertainment

### "Try Lyft, you won’t be disappointed!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2024

This app is easy to use and the prices are very affordable.

Pros

Lyft is by far better than Uber They don’t collect unauthorized payments and they charge less

Cons

It may take a while for your ride to get to you depending what time of day it is?

Switched from

[Uberflip](https://www.capterra.com/p/124885/Uberflip/)

They took too many unauthorized payments and over charged me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AI

Alexander I.

Managing Attorney

Law Practice

### "Luft Business is a good solution for companies and organizations looking to provide transportation for their employees."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 10, 2024

Great way to separated your business related transportation costs at a fair an reasonable price.

Pros

This is a great way to separate your business / employee related transportation costs and expenses.

Cons

Sometimes the vehicles and or the drivers are not up to the standard that are expected and promised by Lyft Business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Max G.

Story writer

E-Learning

### "Fast, reliable and cheaper "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 21, 2023

Safe and reliable experience. Always available, on time and better rates.

Pros

This app is efficient and never gets frozen even when Wifi is slow.

Cons

Nothing. I am satisfied with Lyft service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Keislym B.

Manager

Non-Profit Organization Management

### "Es una app genial que puedes usar diariamente."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 11, 2023

Mi experiencia ha sido muy satisfactoria ya que se preocupan por el bienestar del cliente.

Pros

Lyft es una de la app con mejor precio en servicio comparada con otras.

Cons

Que deja mucho en que pensar ya que, en algunas ocasiones los conductores se desvían del camino y toman la ruta más larga.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Amara W.

Manager

Retail

### "Less expensive then the competitor "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 7, 2023

I save alot of money using this app over Uber. I usually preplan and set a time in advance for my pick ups, or use the wait 15 minutes and save option. (I never have to wait 15 minutes it usually comes quicker and it's wonderful)

Pros

The reason I use lyft, is because it's less expensive then Uber.

Cons

The only complaint I have is that some drivers do not maintain the cleanliness of their cars. It would be nice if the drivers had a policy for keeping their car at clean standard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Katie S.

FSR

Veterinary

### "Only used once"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 8, 2022

Pros

I have only used once but it was easy to use and get to where we needed to go.

Cons

Can be expensive but everything is now a day

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Product Manager

Medical Devices

### "Easily integrates with Concur and other expense reporting software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 9, 2022

Great! I will keep using it

Pros

Lyft business allows you to get an email sent to your work email as well as sending to Concur instantly importing the ride and details into a report. Such a time saver

Cons

Sometimes I forget that I am in my business profile so it sends personal rides to business. It might help to ask if this is a business trip if you are in a business profile.

Switched from

[Flywheel](https://www.capterra.com/p/198868/Flywheel/)

I have been using uber more and it is a better UX

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jeffrey P.

Driver

Transportation/Trucking/Railroad

### "Lyft business a+ review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 7, 2022

Very good I will still use this app

Pros

This is a good addition to the lyft app to me

Cons

Needs a little bit more fine tuning some

Switched from

[Uberall](https://www.capterra.com/p/171738/uberall/)

Trying the app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Abby S.

Marketer

Marketing and Advertising

### "Takes forever to hear back from them"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 5, 2022

Pros

It’s an easy way to make money if you have the patience.

Cons

It can take months to hear back about your application, documents, and background check.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/234232/Lyft-Business/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)