# Amazon API Gateway Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Amazon API Gateway the right API Management solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234264/Amazon-API-Gateway/reviews --- Amazon API Gateway 4.7 (14) [View alternatives](https://www.capterra.com/p/234264/Amazon-API-Gateway/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Amazon API Gateway Ease of use 4.5 Customer Service 4.6 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Xolani M. Software Eng Computer Software Used the software for: 1-2 years ### "The best service to manage your APIs" July 17, 2023 5.0 We have used API gateway to maintain all our backend APIs and it has reduced tons of work since a lot of features such authentication, rate-limiting , logging , staging is included in the service. Pros 1\. Serverless approach to manage APIs2. Rate limiting3. Advanced logging and monitoring, can be connected to cloudwatch4. Integrates perfectly with Lambdas and other compute AWS services Cons Includes a hard limit of 29 seconds which does not work well if you have long-running code. Review Source SB Swaibu B. AWS Solution Architecture Information Technology and Services Used the software for: 1-2 years ### "Amazon API Gateway" February 19, 2025 5.0 Amazon API Gateway is powerful and highly scalable, making it easy to build and manage APIs. However, it's pricing complexity and initial setup can be challenging. Pros Amazon API Gateway's best feature is its seamless integration with AWS services, making it easy to manage, secure, and scale APIs with built-in monitoring and throttling. Cons Amazon API Gateway's biggest downside is its complex pricing model, which can be hard to predict and may become expensive at scale. Review Source SK Sarath K. Integration Architect Information Technology and Services Used the software for: Less than 6 months ### "Cloud Native API Gateway" February 19, 2022 4.0 For business running their workloads completely in AWS, AWS API Gateway is a great fit to be positioned as a n entry point. Pros \- Seamlessly integrated with quite a few AWS services helping customers to roll out solutions quickly - Extremely easy to onboard a passthrough proxy API - Offers support for a wide range of security options Cons \- When it comes to addressing transformation requirements, AWS API Gateway makes use of Velocity Template language which is less known and popular in comparison to other popular languages. So there is a learning curve Alternatives considered [Apigee Edge](https://www.capterra.com/p/149092/Apigee-Edge/) Review Source PT Pallav T. Manager Accounting Used the software for: 1-2 years ### "Amazon gateway review " June 2, 2024 5.0 Pros The interface is amazing and the smooth functioning helps in running the operations of my business gery well and is a great help. Cons Interface and customer support are my top favourite features Review Source Darian P. Team Lead of Internal Tools Insurance Used the software for: 2+ years ### "Review of Amazon API Gateway" November 5, 2021 5.0 API Gateway helped us solve a problem we were encroaching, which was too many endpoints with not enough organization. APIGW let us take our endpoints and isolate them. The routing lets us write specific endpoints which then become simple to deploy, upkeep and monitor. Additionally, the security features available keep our API secure from misuse. Pros We liked how easy it was to connect to cloud functions. Previously, our APIs were written and hosted on an EC2 server. It was extremely easy to create a function on Lambda that was accessible to the outside through API Gateway. Also, the authorizations and authentication using Apikeys / custom authorizers allowed us to have multiple levels of users and security, which some of our older endpoints did not have. Cons We have a recurring problem with the timeout limit on the API. There are some APIs we want to develop but are unable to due to the timeout limit (30s) Some features I don't think are helpful. For example, the API documentation section I think is lacking and using a different Documentation system is preferred. Also, we wanted to view the usage per api key but to do so required a custom logging solution with Amazon Firehose. I would imagine such functionality should be available through the dashboard or Cloudwatch. Review Source Ernesto M. Software Engineer Information Technology and Services Used the software for: 2+ years ### "All your APIs in a single gateway. Secured by AWS!" July 10, 2022 5.0 It fulfilled our needs for centralized and securing all our microservices deployed in the AWS infrastructure. The service price is included and only charges a price on your destination app. Pros All of our services were deployed in the AWS infrastructure and to enable communication between them, we used the secured API Gateway service. It lets us customize every method and microservice endpoint in a non-technical interface. The gateway also allowed us to centralize all the calls making the documentation more accessible. Cons There wasn't any issue regarding this implementation, everything about the API Gateway is very well documented, and the interface is full of tooltips. Review Source Donny H. IT Manager Information Technology and Services Used the software for: 2+ years ### "Amazon API Gateway is great at helping us deliver data to our partners! " June 28, 2023 5.0 Overall our experience has been great! Pros It is a safe and secure platform that we can use to help deliver data to our partners. Cons So far we have had no issues with the platform besides an outage. Reason for choosing Amazon API Gateway Price Review Source VR Verified Reviewer web developer Program Development Used the software for: 2+ years ### "Achieving Scalability and Efficiency with Amazon API Gateway for API Management" February 14, 2023 4.0 Amazon API Gateway provides seamless integration with a range of AWS services, enabling customers to quickly deploy solutions that meet their needs. The service is particularly user-friendly when onboarding a passthrough proxy API, and offers robust support for a diverse range of security options to ensure that APIs are secure and reliable. With these features and capabilities, Amazon API Gateway is a popular choice for businesses looking to build and deploy APIs efficiently and effectively. Pros Its scalability, security, integration, analytics, and flexibility make it a top choice for businesses looking to build APIs quickly and reliably. Cons issues with latency when using Amazon API Gateway, particularly when integrating with other AWS services. also may be debugging issues with Amazon API Gateway can be challenging, Review Source Piyush J. Web Developer Information Technology and Services Used the software for: 2+ years ### "API Gateway for Several API calls" April 7, 2022 5.0 Overall the experience has been great, its a great tool for all api related tasks. Pros I like that it can handle several API gateway calls without affecting the performance, its handling of the api version management is also better. Overall a great tool for API testing and web service development. Cons There is not much documentation around how the amazon API gateway works, if they can provide detailed documents that would be a great addition. Review Source Pawe W. Software Engineer Computer Software Used the software for: Less than 6 months ### "Universal tool for managing APIs" August 11, 2022 5.0 Great! Pros I thoroughly enjoyed working with API Gateway in one of my projects. It is really easy to configure both manually and with automation tools like CloudFormation or Terraform. I have managed to set up a gateway in few hours, and the configuration is quite easy to maintain and update. Cons The cost of the service is quite high, besides that I do not see any cons. Review Source VR Verified Reviewer Lead Software Engineer Higher Education Used the software for: 1-2 years ### "It's the Gateway to your custom API" April 14, 2022 4.0 Like so many AWS products, you never use an API Gateway in isolation. The majority of your work will be with the AWS Lambda and data source. Once you define your Gateway, it's easy to build a stub service for testing and incrementally work on it until you are done. Pros API Gateway makes writing REST APIs easy. Combine it with an AWS Lambda and a data source and you're basically done. The end result is easy to test with a tool like Postman. Cons I personally dislike the AWS Console interface for AWS Gateways. There's nothing really wrong with it as it is functional, but it could be better integrated by providing a more direct connection to the underlying services and it could provide better "testing data" in the default options to test from the console. Review Source VR Verified Reviewer CEO & co-founder Internet Used the software for: 2+ years ### "Reliable and flexible" October 10, 2022 5.0 Pros The Amazon API Gateway is a crucial component/hub in our setup. As with many AWS products, the learning curve can be a bit steep, but once it's setup it just keeps on running. Cons Just the learning curve, it took some time to fully understand the optimal setup. Review Source IP Isak P. Developer Information Technology and Services Used the software for: 6-12 months ### "Powerful and affordable" October 1, 2022 4.0 API Gateway provides our lambda function with a powerful and affordable platform that satisfies our needs. Pros Provides a unified API configuration platform that easily integrates with most of the other AWS services. Cons The user interface at times feels messy. Review Source AA Adolfo A. owner Arts and Crafts Used the software for: 2+ years ### "Excellent and fast payment process" April 20, 2022 5.0 I can easily buy what I want from any device Pros the one click option is excellent , also you can see what will be the final price you will pay including the transportation fee Cons For me , there is nothing wrong with it. When you want to buy something it takes less than two seconds. Review Source Similar Products Featured ## Related categories [API Management](https://www.capterra.com/api-management-software/)