# Wise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wise the right Payment Processing solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234269/Wise/reviews/ --- Wise 3.8 (86) [View alternatives](https://www.capterra.com/p/234269/Wise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of Wise Ease of use 4.0 Customer Service 3.5 ## Pros and Cons in Reviews Fast, affordable international transfers 78% positive reviews out of 36 Most reviewers describe money transfers as quick, low-cost, and straightforward, with transparent fees and reliable service. Tracy P. Education, 2 - 10 employees. "Extremely user friendly, great interest rates, low forex rates, low transfer fees... referral rewards too." Account access and fund issues 69% negative reviews out of 35 Most reviewers indicate bank account management involves unexpected account freezes, delayed fund access, and challenging customer support interactions. Abby P. COO, 11 - 50 employees. "I have been begging for over a week and support just sends generic template responses and doesn't seem to realize not accessing my business bank account for over a week is absolutely a NO GO!" ## Showing most helpful reviews Showing 1-25 of 86 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gabriel I. Founder E-Learning Used the software for: 2+ years ### "Most secure and transparent fintech app in the world" March 19, 2025 5.0 Overall, I am a person who recommends wise to every single person I know. I am happy, loyal client. Pros I've been using wise (ex transferwise) for 8 years now, and I have absolute trust in this company. I love how simple and transparent everything is. With them, nothing is complicated or sketchy and I just love that. Cons The fact that you cant do much with money besides spend it or send it. I cant believe they dont offer loans or credit, because the problem is that since I've handled my money with them all of these years, I didn't build credit score with other banks. If they would allow you to build credit score with them, offer some type of credit card option or give out small loans, they would be the best. Switched from [Payoneer](https://www.capterra.com/p/187086/Payoneer/) Wise is a lot more cheaper and has a lot more options, plus I like this company a lot better. Payoneer has unnecesarily high fees. Review Source VR Verified Reviewer Data Engineer Information Technology and Services Used the software for: 1-2 years ### "Hassle free international expenses" February 19, 2026 5.0 I've been using it as my main payment platform outside my home country. It is connected to my own expenses management platform, which makes it really easy to track expenses. Pros It's easy to use, has good fees for currency exchange and it is a well known platform, which means that a lot of colleagues also use it. Also the API makes it easy to connect to other services. Cons Sometimes the UI bothers me with unecessary stuff that I'll never use. It would be better if it was a little cleaner. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Wise has better fees and is better suited for everyone that wants to use it as an international payment platform. Review Source BT Brianna T. Founder Writing and Editing Used the software for: 2+ years ### "A necessity if living abroad " July 2, 2026 3.0 Pros I liked that it allowed me to transfer money when I was living in Mexico to take care of business and personal needs in pesos. Cons The conversion rate was often pretty high, and sometimes the app would show a transfer would arrive instantly (initially), then you later find out it will actually take several hours or even days. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 1-2 years ### "Best for multi-currency business exchange" April 4, 2026 5.0 Pros Wise is easy to use, good fees, best on the market. MAkes my US business money coming in simple and straightforward. Cons I wish more people knew about it and already had the app so I could transact more seamlessly. I see this as just a matter of time. I also want it to replace Stripe for me, ideally. Review Source NO Niamh O. Researcher E-Learning Used the software for: Less than 6 months ### "Amazing money app everyone should have " March 5, 2026 5.0 Amazing !! I had previous bad experience with a rival company and wise has been amazing: the other company was not good with security features but wise has been so easy to use and fast to set up Pros I love this app ! I transfer my money here immediately after I'm paid and I know my money is secure and stays at same amount. I first downloaded it when I visited London and I wanted to convert my money into pounds. I was able to convert some of my wise balance into pounds which was better than paying in euro so I knew the exact amount. It kept record of my transactions and helped me see what I spent Cons I wished I could have lodged money directly onto the wise account: maybe that's possible if I got the physical card but for now I just have the digital one . Switched from [Revolut Business](https://www.capterra.com/p/246352/Revolut-for-Business/) It was standard revolut not business revolut. But I had so much confusion setting up my account that I never used it properly. Wise was much easier to set up Review Source PD Pavel D. CDC Food & Beverages Used the software for: 1-2 years ### "trying to steal money" January 7, 2025 1.0 Cons the bank closed my account without warning when I was on a trip with my child and I found myself in a terrible situation right on New Year's Eve! we risked being left outside at night in the cold! Switched from [N26](https://www.capterra.com/p/44999/N26-Bank-Account/) in the advertisement they promised to be a good and convenient bank but this did not happen as a result they are trying to steal almost 1000 euros from me Review Source Armando R. Translator Translation and Localization Used the software for: 2+ years ### "Wise was there for me when Revolut couldn't!" February 11, 2026 4.0 I wanted to use Revolut in Spain but the registration process was super clunky and I really needed to pay a friend some money. Wise came through and solved this issue. Such a life saver! Pros How easy their credit card payments were to adapt in comparison to Revolut and its payment processing that was easier to do as a traveller for my money transfers between friends. I also want to highlight the secure payments because I have been receiving freelance job pays in a secure and fast way. Cons Certain rates are unclear and I may not be too sure if I got the cheapest rate which caused me security issues but it's an ideal option and a great software that helps my value for money when I need to transfer money. Also Panama is no longer allowed to receive payments from my freelancer jobs so this was a major blow to my remote work operations Review Source FS Flavia S. Senior Architecture & Planning Used the software for: 6-12 months ### "Fast, Transparent, and Easy International Transfers" May 13, 2025 3.0 Wise has significantly improved the way I manage international payments. It’s transparent, fast, and much cheaper than using traditional banks. Whether I’m paying freelancers or transferring money to family abroad, I feel confident using Wise thanks to its clear process and dependable service. But for location my account was closed Pros The intuitive interface makes international money transfers incredibly simple. It's easy to understand fees upfront, and the real exchange rate shown is a huge plus. The mobile app is user-friendly, and notifications keep you informed every step of the way. Cons Some smaller currencies or countries aren’t fully supported, which can be limiting in rare cases. Also, first-time verification may take a bit longer than expected, depending on your location. Review Source GC Gary C. NA Leisure, Travel & Tourism Used the software for: Less than 6 months ### "NEVER use Wise for Cash Transfers." March 6, 2026 1.0 Horrible and regrettable. My email trail is an indictment upon the way they run their business. Promises of rectifying THEIR mistakes we brushed away by just unilaterally cancelling my Transfer without any notice (to cover their tracks). Pros The website looked OK and reviews seemed OK and when I went to the Website (for the 1st time) the Rate was OK BUT .......... Cons A simple cash transfer request turned into 34 swapped emails all of which are clear evidence as to Wise being inept, unprofessional and discourteous. One of the worst experiences I can recall with re-request after re-request for data already provided, and then THEY made errors thinking my name was my Banks Name and then THEY cancelled my transaction (probably out of shame given the disgusting disservice they gave me). Never use Wise. Review Source SA Suhail A. Broker Real Estate Used the software for: 2+ years ### "Must-Have!" December 4, 2025 4.0 My overall experience with Wise has been great—simple, fast, and reliable for everyday financial needs. Pros I liked Wise for its ease of use, quick setup, and real-time exchange rates that make transactions simple. Cons I liked least that Wise has no physical branches, which can be inconvenient when in-person support is needed. Review Source AW Agustina W. Graphic Designer Design Used the software for: 1-2 years ### "Best Payment Method" January 20, 2025 5.0 It was the most comfortable paying experience I've ever had. I've tried several only payment methods and none of them is so easy to use. And on top of that, it has the LOWEST fees. Pros It's easy to use, super fast and convenient. Cons It doesn't work in my country. But that's Argentina's fault lol Review Source RP Reid P. Director Owner Computer & Network Security Used the software for: Less than 6 months ### "Beware that Wise can close your account and keep your funds before the application process is complete..." November 6, 2024 1.0 BEWARE: Wise closed my account without notice after asking me to deposit funds to keep the application process going. They sent me an Interac e-transfer request which I used to deposit $3,000. Then they closed the account due to not meeting their community standards and kept my money. I have been fighting with them for a week trying to get the money back. Since they closed the account before returning my funds they have no record of anything and dealing with their customer support has been an absolute nightmare, have sent and received upwards of 20 emails back and forth and still don't have my funds returned. They require a bank statement showing the account name, a record of the transaction including account numbers and payment reference numbers etc. I have given them all this numerous times now but keep getting passed around and then asked for the same things again. It's an absolute drain of my time and energy. My banking institution where the funds were deposited informed me that the reference number I gave them should be the only thing they need to reverse the deposit. This has been an excruciating process that I still don't have a resolution to after 6 days and over 20 emails back and forth with their support. This should be a simple resolution. Firstly, they should not accept money from me until my account is fully approved. Secondly, they should have returned the funds before closing the account. Lastly, according to my bank, and Interac that I have spoken to, they should only require the payment reference number to reverse the transaction, especially since they initiated the closure and their policy states that they will return the funds. This has been a horrible experience and I would never recommend Wise to anyone in Canada. I don't think their agents even understand the payment systems they use. Pros The supposed ease and convenience of transferring funds. Cons Poor customers service and predatory practices. Review Source MAU Marcos Alberto U. Manager Computer Software Used the software for: 1-2 years ### "Transfer money internationally has never been easier" October 29, 2024 5.0 It was very easy to create an account and start transferring money to it, it has an easy to understand interface which makes it very simple to navigate to any of its sections, I can use it on mobile devices as on computer, allows you to manage your money securely with measures such as two-factor authentication, allows you to work with suppliers from different parts of the world. Pros I think it is a good option to transfer money internationally, it works with a wide variety of currencies and handles very low commissions and a favorable conversion rate, transferring money from one country to another quite simple and practical, as if that were not enough, the transfers are quite fast, when transferring the money received from your Wise account to your bank account, you receive the money very quickly without complications, that way receiving international payments becomes easy, fast and secure. Cons There are services that are not yet available in all regions, such as international debit cards which would be a great help to make payments with your Wise balance, and do not have a support for electronic payments that are on other platforms, so it is only focused on international transfers but does not cover international payment to businesses as such. Review Source RL Ron L. IT Information Technology and Services Used the software for: Less than 6 months ### "Hidden fees galore" February 8, 2025 1.0 They forced me to add funds into my account in order to open my account then charged me 16% fees for that transaction alone! Pros Nothing, had to open an account in order to get a refund from Logitech. Cons Hidden fees all over the place. Got charged almost 20% in fees just to open an account. Review Source MI Muhammad I. YouTuber, Freelancer Internet Used the software for: 2+ years ### "Wise, My Dreamable Digital Bank," September 21, 2021 5.0 Nowadays my business is totally dependent on the wise. Because currently, I'm using the wise account to get payment from my international client in USD format. No, if we talk about my overall experience with the wise bank account is, then it was appreciable. And I'm fully satisfied with the wise. And hope so that I will continue to keep using the wise for a lifetime. Pros I have enjoyed the a lot the multi currency feature if wise. I am using local currency format and USD currency in wise. I use to receives the Internation payment in USD format. There is also the option of several bank account balances e.g USD, GBP, and my local currency PKR. I can also receive money using GBP format as well as USD. The Thing that I have liked too much in wise is transfer to our local bank account. And the amount will be transferred to your bank account within 30 minutes. I have made a lot of transactions for transferring my money from a wise USD balance to my local bank account and I'm very satisfied with this. Mobile access to a wise account is also a very smart and cool process. I have installed the wise application on my android. And I am glad to share that the application of wise is Fingerprint supported, Mean that there is no need of typing our password again and again. I can easily access my account through android just by using a fingerprint scan. Managing payment through the mobile application is the same as we do through the web. I have not faced any type of lag problem or any type of security issue while using the android application of wise. Cons Well, there is too much to experience in wise, But I have some suggestion for the wise team to introduce some improvements. First of all, the Multi-currency option of wise is very appreciable, But there is a charge of 20$ for getting USD bank account details. Although the charge will be credited to our wise bank account, but we have to pay for once. I have a lot of friends that are unable t use wisely just because they are not having a visa or MasterCard for making a transaction too wise. And they are not eligible to get bank account details without depositing 20$. That's why I had liked to discuss this issue with the wise team , and my honest suggestion is to remove this charge . Although you can ask for a legal documents for human verification or may ask for local bank account details but I would like that this charge should be removed completely and getting any bank account details inside-wise should be completely free of cost. So that any student can use the Wise account for freelancing purposes and to receive payment from clients. Review Source Nicole D. Owner Design Used the software for: 2+ years ### "Essential tool for my international freelance business" April 1, 2024 4.0 Pros I like that I can easily transfer to a variety of different currencies around the world. I appreciate the flexibility of having everything in one place Cons It's consider a digital bank and so not all organizations will accept it for automatic payments Review Source JB Jeroen B. Financial Director Information Technology and Services Used the software for: 2+ years ### "Unreliable and a big hassle to get your money back" February 26, 2024 1.0 Pros Nothing. The hassle I had with them to re-activate my account and get my money back was so big that I can not think of anything positive anymore. Cons Without valid reasons Wise closed our business and personal accounts. The result was that I could not access our accounts anymore and it took me more than 6 months and lots of emails to get the money from my balances back. Because I could/can not access the accounts I am not sure if they refunded me everything. Review Source AP Abby P. COO Health, Wellness and Fitness Used the software for: 6-12 months ### "They dont have a good support desk " March 20, 2024 3.0 I am really disappointed hey. I have been begging for over a week and support just sends generic template responses and doesn't seem to realize not accessing my business bank account for over a week is absolutely a NO GO! Pros It was easy to setup \[So we thought\] Its easy to pay other people who own a wise acc Cons Support is unhelpful Cannot access business bank account without an OTP and they just ignore me Access is an issue Review Source KH Klodian H. Production technician Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Best pay processing programs for travelers " January 8, 2023 5.0 Excellent Pros Debit card, The type of card being used in Germany was not a debit card. I couldn't get one from the bank, so Wise was helpful for me to get a debit card. Cons I am very happy with everything at vise Review Source Piotr C. CEO Marketing and Advertising Used the software for: 2+ years ### "The simple way for payments" October 21, 2022 5.0 Pros Generally, you will read all pros and cons in other reviews. For me, the most important was an easy way to get a US saving account number for US payments, or transfer money from PayPal. After that, you can exchange money and use wise debit card in every country Cons Fees, but there are always some fess in fintech Review Source VR Verified Reviewer Hospital Doctor Hospital & Health Care Used the software for: 1-2 years ### "Definitely worth it to try!" September 26, 2021 5.0 I am very satisfied with this product and literally I've saved a lot of money by using this :) Pros I mainly use this Wise for transferring money overseas from UK to Singapore. When I first came here 2 years ago, I couldn't find any easier and cheaper ways to transfer money overseas especially to Asian countries. I need to go to the bank just to transfer money which I couldn't do all the time as I'm a very busy person. I don't have much time for it. I looked up all possible ways to do it online.. most have high transferring fees . Then luckily, I read about Wise transfer from social media and I thought just give it a go...Boom! I can't believe the service is real bargain..they charge me only £4ish for the amount £500-1000. It's hassle free and secure. When you use with debit or credit cards, you'll get the money literally just within a few seconds. I've been using it for 2 years now and so far it didn't let me down. Cons I'm afraid I don't have any single thing that I don't like much about it! I'll definitely continue using this software and recommend to others as well. Review Source Johanna N. Customer Success Executive Information Technology and Services Used the software for: 6-12 months ### "I am super happy that I have found this amazing App" March 4, 2022 5.0 Great App for any type of transfer. Easy and fast! Pros It's amazing how fast I can make a transfer at almost 0 costs, I can make payments with the card wherever I go, no commissions and never encountered any issue with the App. Money always reached my accounts in seconds. Cons I can't mention anything here. There is nothing I can complain. Review Source AI Augustin I. Maintenance Guy Financial Services Used the software for: 6-12 months ### "Wise Payment Services" April 18, 2022 4.0 Overall, Great International Payment Service... Pros I Enjoy the Low Transfer Fees Customer Service is Great 👍. Very Friendly!!! Very quick transfers World wide Cons It's a lil difficult to set up with banks For large amounts of money the fees are a bit expensive.... Review Source YD Youcef D. Marketer Marketing and Advertising Used the software for: Less than 6 months ### "the best virtual bank in the world" October 21, 2023 5.0 Pros it is a safe app with a real bank and accepts virtual cards so if you prefere it it's the best one Cons there aren't any features that made me question it was really good in every aspect. Review Source Jacob A. Programmes Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Good for what we need " November 19, 2021 4.0 Would recommend Pros Easy to use. Nice layout. Quick when we need it to be Cons Need some more training on it as some of the features we're not sure how to use Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.