# Page 2 | Wise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Wise the right Payment Processing solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234269/Wise/reviews --- Wise 3.8 (85) [View alternatives](https://www.capterra.com/p/234269/Wise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Wise ## Showing most helpful reviews Showing 26-50 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Rentnerin Health, Wellness and Fitness Used the software for: Less than 6 months ### "Diese Bank arbeitet unseriös" October 1, 2025 1.0 Ich habe aufgrund positiver Berichte (preiswerter Wechselkurs) mein gesamtes Sparguthaben auf ein Wise Konto transferiert, um es von dort in einer anderen Währung zu einem günstigen Kurs an eine weitere Bank (mit der ich ausgezeichnete Erfahrung habe) zu überweisen, um von hohen Sparzinsen zu profitieren. Wise hat die Überweisung verweigert und mir den Zugriff auf mein Konto gesperrt, ohne Begründung, nur mit dem Verdacht, gegen ihre "Bestimmungen" zu verstoßen, jedoch ohne Konkretisierung. Nun liegen meine gesamten Ersparnisse bei Wise und ich werde wohl die Bankenaufsicht bemühen müssen, um es zurückzubekommen. Dadurch verliere ich zusätzlich natürlich die Zinsen. Einer Aufforderung zur Rücküberweisung sind sie bisher nicht nachgekommen, was den Verdacht aufkommen lässt, dass Wise mit dem einbehaltenen Geld ihrerseits Gewinne erzielen, während man als Kunde Geld verliert. Ich hatte noch nie so ein negatives Bankerlebnis. Pros Zu Beginn schien alles perfekt: das Konto war rasch eröffnet, das Geld in minutenschnelle - dank REVOLUT Bank - auf dem neuen Konto, alles schien perfekt. Und dann wollte ich das Geld in einer Fremdwährung (USD) weiter überweisen an mein Anlagekonto. Ab hier begannen die Probleme. Cons Wise verweigert seinen Kunden einfach den Zugriff auf das eigene Geld. Ich war zuerst verblüfft und dann höchst verärgert. Auf Rückfrage erhält man keine konkrete Information weshalb, sondern eine Ausrede, man habe gegen irgendwelche AGB verstoßen, obwohl man gar nichts gemacht hat, was man nicht bei jeder anderen Bank durchführte. Review Source WH Warren H. Pres Farming Used the software for: 6-12 months ### "Arbitrary and not accountable" March 21, 2025 1.0 Their refusal to communicate what their actual issue is, or be willing to resolve and acknowledge their mistakes takes away any confidence i was willing to extend for handling our money. Pros Rates close being best if not the best. relative ease of use. Cons Lack of integrity and transparency. i was sending money to family in another country for costly medical expenses, over a period of 7 months. i had phone conversations with Wise about this, sent detailed info when they asked. Then out of no where after using the service for 7 months. they froze my account and the recipient's. after that they would not take phone calls. they refused to explain or provide any reason or evidence. There is no question they are using falsehoods and simple innuendo, which they are passing to financial institutions here and abroad with so called investigations which turns up no evidence of contravening their terms of use, and acceptable practices. if you want to be open to arbitrary, untrue, and irresponsible blackballing THESE ARE YOUR PEOPLE. Review Source TQ Tristan Q. Director Photography Used the software for: 2+ years ### "Beware: Wise's Unethical Policies and Unresponsive Support Cost My Business" November 14, 2024 1.0 Pros Nothing to enjoy with wise services. There are fare better options. Cons Beware: Wise's Unethical Policies and Unresponsive Support Cost My Business I am sharing my experience with Wise to warn fellow business owners about the serious risks and unacceptable practices you may encounter if you choose to use their services. My business, is a legally registered travel agency in the UK, and I relied on Wise to manage payments for my photography and cultural tours, primarily in South America. Things took a turn for the worse when Wise froze my account and accused my business of violating their Acceptable Use Policy, citing my once-a-year humanitarian trip to Cuba. Despite explaining multiple times that: No Cuba-related transactions were ever processed through Wise (I use a separate European bank for this purpose), My tours comply with the “Support for Cuban People” category authorized by OFAC, designed to help Cuban citizens outside state control, Wise completely ignored the facts. Their customer support team responded with automated messages, refused to engage in any meaningful dialogue, and even lied, claiming they didn't monitor my emails—despite clear evidence to the contrary. After days of chasing them and providing thorough documentation, they chose to close my account without justification. The Consequences: Wise left my business in chaos, disrupting essential transactions and client arrangements. Their rigid policies align with sanctions widely condemned by the global community, and in doing so, they indirectly support humanitarian suffering. The Bottom Line: Wise is unreliable, unresponsive, and unethical. If your business has any complexity or humanitarian focus, beware: Wise will shut you down without notice or explanation, and customer support will abandon you. Their actions have serious real-world consequences. Avoid Wise if you value your business stability or require ethical and accountable financial services. There are far better alternatives out there that won’t put your livelihood at risk Review Source KK Kara K. Senior Associate Accounting Used the software for: 2+ years ### "Not perfect, but gets the job done" June 30, 2025 3.0 Although Wise has its fair share of issues, we haven't found a better tool to send regular international payments. We'll be using Wise until something better comes along. Pros Our team uses Wise mainly because of the low fees, and the ability to send funds internationally in short timeframe. Cons The $2,000 daily limit on an account is probably our biggest hang-up. Payment speeds can also be unreliable, which is a huge headache whenever payments are delayed. Review Source TP Tobias P. CEO Automotive Used the software for: 2+ years ### "Unfassbar schlecht." April 1, 2025 1.0 Pros Traurig ist nur, das mir keine sinnvolle Alternative bekannt ist. Cons Mehrfach wurden ausgehende Zahlungen über Tage gesperrt - für ein Geschäftskonto absolut unangemessen und unnötig. Keine Vorwarnung, keine Fristsetzung. Der Kundenservice ist unmöglich. Traurig ist nur, das mir keine sinnvolle Alternative bekannt ist. Review Source SA Suhail A. Broker Real Estate Used the software for: 2+ years ### "Must-Have!" December 4, 2025 4.0 My overall experience with Wise has been great—simple, fast, and reliable for everyday financial needs. Pros I liked Wise for its ease of use, quick setup, and real-time exchange rates that make transactions simple. Cons I liked least that Wise has no physical branches, which can be inconvenient when in-person support is needed. Review Source RP Reid P. Director Owner Computer & Network Security Used the software for: Less than 6 months ### "Beware that Wise can close your account and keep your funds before the application process is complete..." November 6, 2024 1.0 BEWARE: Wise closed my account without notice after asking me to deposit funds to keep the application process going. They sent me an Interac e-transfer request which I used to deposit $3,000. Then they closed the account due to not meeting their community standards and kept my money. I have been fighting with them for a week trying to get the money back. Since they closed the account before returning my funds they have no record of anything and dealing with their customer support has been an absolute nightmare, have sent and received upwards of 20 emails back and forth and still don't have my funds returned. They require a bank statement showing the account name, a record of the transaction including account numbers and payment reference numbers etc. I have given them all this numerous times now but keep getting passed around and then asked for the same things again. It's an absolute drain of my time and energy. My banking institution where the funds were deposited informed me that the reference number I gave them should be the only thing they need to reverse the deposit. This has been an excruciating process that I still don't have a resolution to after 6 days and over 20 emails back and forth with their support. This should be a simple resolution. Firstly, they should not accept money from me until my account is fully approved. Secondly, they should have returned the funds before closing the account. Lastly, according to my bank, and Interac that I have spoken to, they should only require the payment reference number to reverse the transaction, especially since they initiated the closure and their policy states that they will return the funds. This has been a horrible experience and I would never recommend Wise to anyone in Canada. I don't think their agents even understand the payment systems they use. Pros The supposed ease and convenience of transferring funds. Cons Poor customers service and predatory practices. Review Source KZ Kai Z. realtor Real Estate Used the software for: 1-2 years ### "I like Wise" May 8, 2025 5.0 fast and quick get payment dirently from wise and save exchange rate Pros convineient and quick, easy to use and transfer money from payroll Cons no interest rate earning from savings, money stay there and wasted Review Source MB Michael B. Self Employed Recreational Facilities and Services Used the software for: 2+ years ### "A wise choice for your all your currency transfer transactions" March 22, 2025 5.0 Very happy indeed. The service has always been quick, safe, I always seem to get the best exchange rates at the time too. The fees are quite low. Its been a great discovery and perfect for my needs. Pros What I liked most about Wise is its lightning-fast transfer speeds, which were crucial for my situation. Living in Spain and managing large transfers for a house build, I needed transactions from my UK accounts to be quick, secure, and hassle-free. Wise consistently delivered—most transfers arrived in seconds, even with substantial amounts, and I never encountered a single issue. I also like Wise’s transparent and inexpensive fees, the user-friendly interface, and reliability across currencies. Cons I had one issue with my bank, but that had nothing at all to do with Wise or their service. The issue was quickly resolved and the money arrived safely and quickly. Review Source SK Sonita K. President Events Services Used the software for: 6-12 months ### "Horrible experience" February 27, 2025 1.0 It was the most difficult platform to work with. Had to keep repeating the steps the first few transfers and then asking that I pay directly from the bank as a bill payment option. This worked the first time after which they started asking for more banking information and wanting to log into the bank through their portal which I found uncomfortable. Last transfer went into a loop with Wise stating they have refunded the funds back to me which I did not get. After all the hassle for over two weeks, I logged in to see what's with the funds and they have a notice there saying they have refunded the funds yet again! This issue is still going on with no idea where the funds are, hopefully not another few weeks before I see them in my bank. Pros Nothing really. It was a very difficult means of transfer. Cons Extremely difficult platform, would not recommend. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) ease of use, more reliable than Wise from my experience. Review Source JB Juan B. Writer Writing and Editing Used the software for: 6-12 months ### "Wise - A solid 7 out of 10" June 16, 2025 3.0 Overall, I think it's a solid product and, although there's a lot of room for improvement, it seems to be moving towards the right direction. Pros Its interfase is definitely 2025 material. Plus, it has many integrations with other financial platforms, which makes it more accessible and flexible, as opposed to PayPal. Cons Well, even though it does provide user's with several feasile option to transfer money from/to other platforms, some of the service fees ale way too expensive. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Because Wise is like an "enhanced PayPal", but radically more affordable. Review Source ZKM Zuen Kay M. HR Real Estate Used the software for: 1-2 years ### "My VAs are happy" February 26, 2025 5.0 Great experienced so far. My VAs are happy. Pros its very user friendly and fast to send and higher exchange rate Cons calling customer service was a bit difficult Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Lower exchange rate from paypal plus higher fee Review Source SL Stefano L. Owner E-Learning Used the software for: 2+ years ### "Shut my account without notice" March 24, 2025 1.0 Pros Low exchange rate, commissions. Easy setup. Cons I provided the right document for verification but they still shut my account without notice after years of good standing. Review Source FD Franck D. CEO Broadcast Media Used the software for: Less than 6 months ### "They dont recognize Revolut Bank" February 12, 2025 1.0 When I registred to Wize I sent all my document and i could pqy the 50 usd fees. Once i received my first transfer they blocked it and asked me a bank statement with my adress. I sent it but they refused it because they dont accept revolut bank statement. So i have to canceled received transfer and they refuse to pay me back the subscription. Every invoice or proof of adress and my name they refuse it. Because they also need your full name. Second , and third first name on the invoice. That is not existed in France... They refused to reimburse me. It s a very bad service and company. Please dont use it. Pros Easy to subscribe and to find on internet Cons Difficult to received money they refused systematicly and ask impossible proof of residency. Switched from [Qonto](https://www.capterra.com/p/173384/Qonto/) They accept all my paper and are more efficient Review Source MAU Marcos Alberto U. Manager Computer Software Used the software for: 1-2 years ### "Transfer money internationally has never been easier" October 29, 2024 5.0 It was very easy to create an account and start transferring money to it, it has an easy to understand interface which makes it very simple to navigate to any of its sections, I can use it on mobile devices as on computer, allows you to manage your money securely with measures such as two-factor authentication, allows you to work with suppliers from different parts of the world. Pros I think it is a good option to transfer money internationally, it works with a wide variety of currencies and handles very low commissions and a favorable conversion rate, transferring money from one country to another quite simple and practical, as if that were not enough, the transfers are quite fast, when transferring the money received from your Wise account to your bank account, you receive the money very quickly without complications, that way receiving international payments becomes easy, fast and secure. Cons There are services that are not yet available in all regions, such as international debit cards which would be a great help to make payments with your Wise balance, and do not have a support for electronic payments that are on other platforms, so it is only focused on international transfers but does not cover international payment to businesses as such. Review Source VR Verified Reviewer Software engineer Computer Software Used the software for: 2+ years ### "The best service for exchange currencies" December 27, 2024 5.0 Pros Its simple UI/UX, the amazing exchange commissions, everything! Cons Nothing, really, it works flawlessly and I use it everytime it's possible! Switched from [Payoneer](https://www.capterra.com/p/187086/Payoneer/) Better exchange rates, better UI/UX, better everything Review Source VR Verified Reviewer Web Developer Computer Software Used the software for: 2+ years ### "Excelente Banco Online" September 17, 2024 5.0 Muy buena, es mi banco actual y me gusta mucho. Pros Me gusta que es muy flexible para gestionar el dinero y sus transferencias son muy rápidas a otros bancos y con baja comisión. Cons Que no tiene tarjetas de crédito, espero que pronto puedan ofrecerlas a Europa. Review Source TP Tracy P. Education E-Learning Used the software for: 2+ years ### "Wise - great online bank" January 20, 2025 5.0 Great. Good rates, fast service, debit card to use when overseas. Pros Extremely user friendly, great interest rates, low forex rates, low transfer fees... referral rewards too. Cons NIL. Perhaps to be a bit more competitive, can have lower wire/ACH fees for USD. Review Source DB Deniz B. Media Buyer Marketing and Advertising Used the software for: 1-2 years ### "Easiest Way To Transfer Your Money" October 31, 2024 5.0 I really like using Wise a lot, it's very smooth and very easy to use Pros The speed it has with international money transfer Cons There is nothing I don't like about Wise Review Source LT Lorena T. Individual Transactions Legal Services Used the software for: 2+ years ### "Will never use it again" August 12, 2024 1.0 THEY WILL FREEZE YOUR MONEY. DO NOT USE IT! I've been using Wise for a long time without any issues. However, after not using it for over a year I so, I needed to make a transfer to Brazil. I updated the app and re-entered my information multiple times until I could finally initiate a transfer. But when I tried to send the money, I kept getting a message saying, "Payment Unsuccessful," with no further explanation. I tried two more times and encountered the same error. When I logged out and back in, I saw that Wise had debited my bank account three times the amount I intended to transfer. Instead of sending the money to the recipient, it was transferred to my Wise account. I called Wise, but the first person I spoke to was unhelpful. She kept repeating that the money couldn't be refunded because I hadn't called after the first failed attempt. I explained that the app only said "payment unsuccessful," so I thought it was fine to try again. She suggested I transfer the money back to my bank account, but I didn't think I should have to pay a fee for that since I had to transfer back to my account due to a glitch on the app. She also replied to convincing me to keep the money there to use to pay other things and I told her I don't need to make other transfers and I will not use it for other things since I can use my regular credt card and not pay transfer/transfer fees. I use Wise strictly for international transfers. She acknowledged that there was a glitch, which had since been resolved, but still refused to refund my money. When I asked to speak to a manager, she refused, saying there wasn't one available and that I should try calling later, but she couldn't guarantee I'd reach a manager. I hung up and called again. The second person I spoke to was more helpful. Although I still could not talk with a manager she escalated the issue and also asked if I had tried transferring the money back to my account. I told her I hadn't, and I explained why. While she put me on hold, I tried transferring again, as the previous agent said the glitch was fixed. Once more, the money was transferred to my Wise account, and I got the same "payment unsuccessful" message. At this point, while still one the phone, I decided to transfer the money back to my bank account since I'd already been charged four times the amount I wanted to transfer. I planned to request a refund for the fee, as this whole situation was due to their glitch. However, when I tried to transfer the money back, I kept getting stuck on the screen asking me to review the transaction. My money is now stuck in my Wise account with a "sending pending" status, and I can't complete the transaction. The second agent said it would be resolved in 1-2 business days, but all I received was an email saying it could take up to 14 business days to resolve. The money has already been taken from my bank account, so why is it so hard for them to issue a refund when they know there was a glitch? I’ve opened a dispute with my bank. This entire situation is incredibly frustrating. Thankfully, the amount isn't too large, but the fact that my money is stuck in their account is infuriating. After reading other reviews from people who experienced similar issues and were told repeatedly that their problem would be resolved in a few days, only to wait for months. I've decided I’ll no longer use Wise. See screenshots. Pros How fast it is when it worked. I can't see other pros. Cons Will freeze hot money for no reason. The customer support is not helpful. Can't speak to a manager when you ha e issues. Review Source pW peiji W. owner Retail Used the software for: 6-12 months ### "Wise Review" March 25, 2025 5.0 In general, it is very easy to use and exchange currency remotely. Pros It is very easy to use Wise to send money internationally. Cons Exchange rate is not the best and need to pay processing fee. Review Source NS Naika S. Translator and interpreter Translation and Localization Used the software for: 1-2 years ### "Wise is great" August 28, 2024 5.0 Great app. ! I have been using it for 2 years now . Never failed Pros Wise is the best! The fee is not that high . I find it quick during the week days Cons The fees that went up lately and I cannot use the card in my country Switched from [Payoneer](https://www.capterra.com/p/187086/Payoneer/) It was too expensive and took too long to get the money Review Source TP Tim P. Film Director Arts and Crafts Used the software for: 2+ years ### "Misapplication of the sanction law" August 2, 2024 1.0 This financial service banned my transfer to a person residing in the city of Zaporizhzhia, Ukraine. Their rationale was that, in their opinion, Zaporizhzhia is under sanctions. However, this is inaccurate. While the Zaporizhzhia oblast is partially occupied and the occupied areas are under sanctions, the city of Zaporizhzhia remains under governmental control. They have conflated these distinct situations. Despite providing them with numerous resources to clarify this, they have not reviewed them and now intend to restrict my account. This demonstrates a significant level of incompetence in the current political and legal situation. Pros Fast transactions with other Wise account holders Cons 1\. No customer care. 2. Incompetence in sanction legislation. 3. Customer support works slowly. Review Source RM Rosalina M. Executive Assistant/ Freelancer Insurance Used the software for: 1-2 years ### ""Wise Review: Pros and Cons of the International Money Transfer Service" March 2, 2023 4.0 Overall, Wise is a reliable and cost-effective way to transfer money internationally, with a user-friendly platform and fast transfer times. While there are some limitations and drawbacks, the low fees and competitive exchange rates make it a popular choice for many users. Pros Low expenses: Insightful charges a lot of lower charges than conventional banks or other cash move administrations, which can get a good deal on worldwide exchanges.Cutthroat trade rates: Astute offers serious trade rates, and that implies you get more cash in the objective money for your exchange.Quick exchanges: Generally speaking, moves with Astute are handled inside the space of hours or even minutes, which is a lot quicker than conventional bank moves.Simple to utilize: Shrewd's site and application are easy to use and simple to explore, simplifying it to send and get cash from anyplace on the planet.Multi-money account: Savvy likewise offers a multi-cash account, which permits you to hold and deal with various monetary standards in a single spot, and to switch between monetary standards at the genuine conversion scale. Cons No actual areas: Insightful is an online-just help, and that implies you can't visit an actual area to make or get moves.Restricted installment choices: Insightful just acknowledges specific installment strategies, for example, bank moves or charge card installments, which can be a disadvantage in the event that you like to utilize other installment techniques.No money moves: Insightful doesn't offer money moves, which can be an issue in the event that your beneficiary doesn't have a ledger or likes to get cash.Limits on moves: Insightful forces move limits, which can be an issue on the off chance that you really want to send or get a lot of cash.Check process: to utilize Shrewd, you really want to go through a confirmation interaction that can be tedious and may require extra documentation. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Lower expenses: Insightful charges a lot of lower charges than PayPal, particularly for moves including money changes. This implies that you'll get a good deal on each exchange, which can accumulate over the long run.Cutthroat trade rates: Savvy offers serious trade rates, and that implies that you'll get more cash in the objective money for your exchange contrasted with PayPal.Quicker moves: By and large, moves with Savvy are handled inside the space of hours or even minutes, which is a lot quicker than PayPal's handling times.Multi-money account: With Shrewd, you can hold and deal with various monetary standards in a single record, and switch between monetary forms at the genuine swapping scale. This can be helpful on the off chance that you oftentimes send or get cash in various monetary standards.Straightforward valuing: Savvy's estimating is straightforward, so you'll constantly know precisely very thing you're paying for each exchange. This is rather than PayPal, which can have stowed away expenses and charges that are not quickly clear.By and large, in the event that you're searching for a more financially savvy, straightforward, and easy to use method for sending and get cash universally, Shrewd might be a preferred decision over PayPal. Notwithstanding, it's generally smart to look at the highlights, charges, and administrations of various cash move suppliers to track down the most ideal choice for your necessities. Review Source MI Muhammad I. YouTuber, Freelancer Internet Used the software for: 2+ years ### "Wise, My Dreamable Digital Bank," September 21, 2021 5.0 Nowadays my business is totally dependent on the wise. Because currently, I'm using the wise account to get payment from my international client in USD format. No, if we talk about my overall experience with the wise bank account is, then it was appreciable. And I'm fully satisfied with the wise. And hope so that I will continue to keep using the wise for a lifetime. Pros I have enjoyed the a lot the multi currency feature if wise. I am using local currency format and USD currency in wise. I use to receives the Internation payment in USD format. There is also the option of several bank account balances e.g USD, GBP, and my local currency PKR. I can also receive money using GBP format as well as USD. The Thing that I have liked too much in wise is transfer to our local bank account. And the amount will be transferred to your bank account within 30 minutes. I have made a lot of transactions for transferring my money from a wise USD balance to my local bank account and I'm very satisfied with this. Mobile access to a wise account is also a very smart and cool process. I have installed the wise application on my android. And I am glad to share that the application of wise is Fingerprint supported, Mean that there is no need of typing our password again and again. I can easily access my account through android just by using a fingerprint scan. Managing payment through the mobile application is the same as we do through the web. I have not faced any type of lag problem or any type of security issue while using the android application of wise. Cons Well, there is too much to experience in wise, But I have some suggestion for the wise team to introduce some improvements. First of all, the Multi-currency option of wise is very appreciable, But there is a charge of 20$ for getting USD bank account details. Although the charge will be credited to our wise bank account, but we have to pay for once. I have a lot of friends that are unable t use wisely just because they are not having a visa or MasterCard for making a transaction too wise. And they are not eligible to get bank account details without depositing 20$. That's why I had liked to discuss this issue with the wise team , and my honest suggestion is to remove this charge . Although you can ask for a legal documents for human verification or may ask for local bank account details but I would like that this charge should be removed completely and getting any bank account details inside-wise should be completely free of cost. So that any student can use the Wise account for freelancing purposes and to receive payment from clients. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.