# PsyPack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PsyPack the right Mental Health solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234297/PsyPack/reviews

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PsyPack

4.8 (12)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 29th, 2025

# Reviews of PsyPack

Ease of use

4.7

Customer Service

4.6

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Clinical Psychologist  
Mental Health Care  
Used the software for: 6-12 months

### "Most relevant psychometric assessment software"

April 15, 2022

5.0

Assessments play a major role in my work and I need them in my daily work-life. PsyPack has been helpful in fulfilling the role of a handy tool that is quite easily accessible from my phone or laptop, is quite pocket friendly and has many features that I've been able to use to improve my professional practice and also evidence based.

Pros

\- Economical - Easy to use - Secure storage of documentation at one place - Less manual efforts, time saving - Wide range of assessments - Automated, quick report with elaborate score graph charts - Option to track the scores over time - Constant updates - Option to add practitioner notes/recommendation in the report before sharing with the client

Cons

Although there is a wide range of assessments, it can make use of more assessments.

Reason for choosing PsyPack

\- Cost effective - Ease of use - Good customer support - Regular updates in tech

Review Source

Response from XequalsZERO

May 4, 2022

Thank you for your kind review and support. We agree that we should have more assessments in PsyPack and we are adding new assessments on a monthly basis now. Check out the latest list of assessments at https://psypack.com/assessments/ Also feel free to request any assessment you want to see in your PsyPack at https://psypack.com/request-assessment/ More power to you!

VR

Verified Reviewer  
Licensed Psychologist  
Hospital & Health Care  
Used the software for: I used a free trial

### "PsyPack Review"

September 13, 2023

5.0

Pros

the ability to access assessments and utilize helpful tools to describe and interpret assessment results for clients.

Cons

I appreciate the accessibility functionality and integrated graphics that are built in to the products. I dislike the financial burden of purchasing assessments and although clinical psychologists are trained to utilize these tools, must pay to have them and purchase tools in order to help our clients and work to the maximum of our capabilities.

Review Source

BB

Brittany B.  
Licensed Psychologist  
Mental Health Care  
Used the software for: Less than 6 months

### "Decent options for quick assessment "

January 29, 2022

3.0

It was good and I had a free trial. Where I got to explore some of the features but overall the value wasn’t in line with what I need for my personal practice.

Pros

Was able to check out a variety of assessments that I could use with clients to track changes over time

Cons

A lot of the assessments are ones that I can find for free online and there were not any in their database that I use on a regular basis that was worth paying a subscription for. That is just me personally however

Review Source

Response from XequalsZERO

February 1, 2022

Thank you Brittany for your honest feedback. Not having the assessments you need is really a bummer and we can't defend it. But we are on it. We are adding new psychological tests regularly now, basis of the requests from our therapists community. The latest list of assessments is available at https://psypack.com/assessments/ Further, you can request an assessment at https://psypack.com/request-assessment/ and we will try our level best to include it to the catalogue asap. More power to you.

AA

Ashfak A.  
Counsellor  
Higher Education  
Used the software for: Less than 6 months

### "Digital Era in Psychological Assessment "

June 2, 2022

5.0

It is simple and user friendly.

Pros

It is very customer friendly. It is very helpful for clinicians to do the assessment and interpret it. Also, helpful for the client or patient to do a self-assessment and get immediate test results. The software provides a psychoeducational component and some important suggestions that later clinicians can explain during the psychotherapy session.

Cons

It is more descriptive and some components are not really needed for patients.

Review Source

Response from XequalsZERO

June 9, 2022

Thank you for the very kind review. We are glad to add value to your counseling and therapy practice.

DSD

Dr Sonam D.  
Professional Student Counsellor  
Education Management  
Used the software for: Less than 6 months

### "Thank you note! "

May 24, 2022

5.0

Fully satisfied with the software! Most importantly \[SENSITIVE CONTENT\] along with his team are readily available for any discussion or inputs.

Pros

User friendly, illustrations of the scores is apt, psycho education part is beautifully expressed for the client to become more self-aware. Graphical representation is exceptionally done.

Cons

Some more scales can be incorporated that goes more with the college population.

Review Source

Response from XequalsZERO

May 26, 2022

Thank you Dr. Sonam for the amazing review. We are so glad that PsyPack is adding value to your practice as a student counsellor. We are adding more scales for college population. The latest list of assessments is available at https://psypack.com/assessments/ More power to you.

AA

Amy A.  
Psychotherapist  
Mental Health Care  
Used the software for: Less than 6 months

### "Allows for more precise diagnosis, treatment and goal planning"

July 9, 2022

5.0

In an age when I have to sit on the phone with others for 1-2 hours and multiple times, PsyPack staff respond immediately, follow through same day and then, follow up! I’ve not seen such great care before!

Pros

This is easy to use and the team efficiently has seen to each detail to make the explanation to the patient clear, the results quick, and for me, the outcomes lead to effective and efficient treatment.

Cons

I have not found any problems about the software.

Review Source

Response from XequalsZERO

July 13, 2022

Thanks a lot Amy for your very encouraging review. We are so happy to see you adopt evidence based care in your practice. More power to you.

MT

Maksim T.  
Mental Health Therapist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Essential Tool For Mental Health Providers"

March 11, 2022

5.0

Pros

The assessments are extremely easy to administer via telehealth.

Cons

They are still in the process of adding additional assessments.

Review Source

Response from XequalsZERO

March 16, 2022

Thank you Maksim for your very kind review. Quick update, we have managed to add many more assessments now. The complete list is available at https://psypack.com/assessments/. We are really loving building PsyPack together with our wonderful community of therapists. Thank you for your feedback and encouragement.

AO

Abdulmalik O.  
Lead Therapist  
Mental Health Care  
Used the software for: Less than 6 months

### "My review on Psypack"

January 24, 2022

4.0

I enjoyed using Psypack and it's easier for ny clients to use it as well.

Pros

The ease of deployment of test and how test results are reported.

Cons

More psychological tests should be added.

Review Source

Response from XequalsZERO

January 25, 2022

Thank you Abdulmalik for your feedback. We are building PsyPack grounds-up with feedback from our lovely community of therapists. We will incorporate your feedback to our product roadmap. We are adding new psychological tests regularly now, basis of the requests from our community. The latest list of assessments is available at https://psypack.com/assessments/ Further, you can request an assessment at https://psypack.com/request-assessment/ and we will try our level best to include it to the catalogue. More power to you.

SC

Shawndrika C.  
Owner/Theapist  
Mental Health Care  
Used the software for: I used a free trial

### "Dig Into Testing"

January 24, 2022

5.0

Pros

What I love about this program are the variety of test they offer and how they make it simple to use and get results.

Cons

Now the cost and the ability to save work is something this software needs to work on.

Review Source

Response from XequalsZERO

February 1, 2022

Thank you Shawndrika for your honest feedback. We are so happy to learn that you loved the variety of psychological tests and the simplicity to use and get results. We hear you on the ability to save work. We are bringing in a feature to add notes to the assessment reports. Expect it very soon. On cost, we have introduced a free forever plan to enable practitioners who have limited use of assessments. Thanks again. We are building PsyPack with feedback from the community and your review is highly appreciated. Wish you success and happiness.

AL

Alukuru L.  
Psychologist  
Mental Health Care  
Used the software for: I used a free trial

### "It's an awesome platform providing the best tools for diagnosis and assessment in the mental health "

April 12, 2022

5.0

It's a wonderful experience being in association with PsyPack

Pros

User friendly, easy on pocket, a comprehensive package and best service n support

Cons

There is nothing to say from the critical point of view. Overall experience has been wonderful

Review Source

Response from XequalsZERO

April 27, 2022

Thank you Alukuru L for the amazing review. We are so glad that PsyPack is able to add value to your therapy practice. More power to you!

LA

Lina A.  
Founder/Director  
Education Management  
Used the software for: Less than 6 months

### "Great product! Incredible Support!"

March 17, 2022

5.0

Pros

The customer support has been phenomenal. The software is very simple to set up and use and provides great information.

Cons

We had a few minor issues but they were quickly remedied by the support team.

Review Source

Response from XequalsZERO

March 21, 2022

Thank you Lina for such a wonderful review. And special thanks for the feedback, suggestions, support and encouragement.

QB

Qusai B.  
Consultant Psychogeriatrician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent software"

March 13, 2022

5.0

Pros

It is user friendly and generally helpful

Cons

No problem at all. I generally found it quite helpful

Review Source

Response from XequalsZERO

May 25, 2022

Thank you Qusai B for the positive review. We are glad you are able to bring more evidence to your practice with PsyPack.

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