# trainline Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about trainline Software - reviews, pricing plans, popular comparisons to other Travel Management products and more.

Source: https://www.capterra.com/p/234323/trainline/pricing

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# 

 trainline Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

trainline

## What is trainline?

It is a travel management solution that helps employees manage bookings, expenses, payments, and more.

## What is trainline used for?

[Travel Management](https://www.capterra.com/travel-management-software/)

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

90%

Neutral

5%

Negative

5%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### trainline

4.5 (21)

VS.

[4.3 (2,238)](https://www.capterra.com/p/380/Concur-Expense/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (21)

Ease Of Use

4.1 (683)

Value For Money

4.6 (18)

Value For Money

4.1 (515)

Customer Service

4.1 (17)

Customer Service

4.1 (665)

## trainline alternatives

[4.7 (421)](https://www.capterra.com/p/171040/TravelPerk/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (1,186)](https://www.capterra.com/p/142384/Zoho-Expense/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/)

[4.6 (683)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/183676/Lanes-Planes/)

[View all alternatives](https://www.capterra.com/p/234323/trainline/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.8 (16)

75.00% of 16 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

4.6 (15)

80.00% of 15 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Dashboard

4.2 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Expense Tracking

3.6 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Reporting/Analytics

4.4 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Electronic Payments

4.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

trainline 9 features

Create, update, and manage bookings, itineraries, and reservations

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Electronically collect payments for goods or services

Gateway through which employees can access the system

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

Monitor and record expenses such as purchases or charges incurred

Book meetings and appointments through a website or digital platform

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

4.5 (21)

4.5

Based on 21 reviews

## Pricing

Value for money

4.6 (18)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (18)

4.6

Based on 18 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (17)

4.1

Based on 17 reviews

## User reviews

Overall rating

4.5

Based on 21 reviews

Filter by rating

5(14)

4(5)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BS

Bruce S.

Programme Manager

Education Management

### "Not a bad option to have in your armoury"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 24, 2026

I use them on a semi-regular basis although they are not my first choice of provider. Good back up option if struggling with other sites

Pros

Good value for money and really simple to book travel arrangements. There are generally quite good options and prices often cheaper than other providers.

Cons

In some more rural areas there are less travel options available that other sites such as hotels.com or expedia so it really depends what you are looking for.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Aurelie V.

Account Manager

Marketing and Advertising

### "Site unique pour plusieurs compagnies ferroviaires"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 10, 2025

Bonne expérience lorsque je compte faire un trajet avec le choix de plusieurs sociétés ferroviaires.

Pros

La visibilité de l'ensemble des sociétés ferroviaires et des offres pour choisir son trajet en train.

Cons

Le process de remboursement en car d'annulation/retard est plus complexe qu'une réservation directement chez la SNCF.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CE

Claire E.

Sales Manager

Information Technology and Services

### "Great app, easy to use on the go"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 17, 2025

Positive, easy to use and allows me to be flexible with my travel. I especially like the ability i can book on the app and then upgrade on the train to a higher class if there is availability

Pros

Easy to use on the go. App is generally good and easy to navigate when selecting a train for company travel.

Cons

App is sometimes slow, this is few and far between however. Generally, I can find what i need when i need it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Caroline M.

Menopause Coach

Health, Wellness and Fitness

### "Easy to navigate app and thats your up to date throughout your trip"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

November 2, 2025

Generally its been very good and is my go to app when i need to book a train. I like that it keeps you up to date of any isses and your tickets are easy to access

Pros

Its relatively easy to navigate and offers suggestions on travel options. Keeps you up to date on any delays.

Cons

The different prices of fares for same journey not being explained. It would be good if it saved your searches

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NP

Nix P.

Manager

Information Technology and Services

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

September 8, 2025

Excellent travel booking application. Very convenient to browse through options and choose one most suitable.

Pros

Extremely easy to browse through different options and select the one most suitable. Split Save is a fantastic feature.

Cons

Even if one has the booking, it's compulsory to have the QR code displayed during travel. This may be an issue if there are internet connectivity problems on site.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

defne t.

n

Arts and Crafts

### "Title: Poor Customer Support and No Flexibility in Correcting Mistakes"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 5, 2025

I recently purchased train tickets through Trainline and accidentally selected the wrong travel month (September instead of December). I realized the mistake within 15 minutes and immediately contacted their customer service to correct the dates. Unfortunately, they refused to make any changes or offer a solution, even though the request was made almost instantly after booking. This shows a complete lack of flexibility and customer care. Mistakes can happen, and I expected at least the option to change or pay a fee to correct the ticket. Instead, I was told that nothing could be done. I am very disappointed with this experience. Trainline acts only as a reseller but takes no responsibility in assisting customers when issues arise. I strongly recommend double-checking every detail before booking, as even the smallest mistake cannot be fixed.

Pros

What I liked most about Trainline was the user-friendly interface and how easy it was to search, compare, and book tickets quickly.

Cons

What I disliked was the poor customer service. Even though I noticed my mistake quickly and emailed them within half an hour, they only replied the next day at noon and refused to help. As a result, I had to pay for a service I could not use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Mariachiara P.

Professor

Education Management

### "Using trainline to go everywhere"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 3, 2025

Pros

The amount of sites that it connects. You can hava a look at so many timetables and train line that will permit you to go everywhere.

Cons

Sometimes the best solution that it gives you is not the easyest one. Some local trains have to be searched more into details.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Rachel B.

CEO

Executive Office

### "Easy to use anytime"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2025

Great, easy to use and never have any problems connecting which I have had with previous software

Pros

Easy to book and electronic tickets which can be used in the wallet

Cons

Sometimes resets half way through researching

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Martin B.

Owner

Airlines/Aviation

### "Overall good experience. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 15, 2025

Overall I'd continue to use the service.

Pros

Easy to use. Multiple options when search results displayed.

Cons

Slow to show delay information when the train service is delayed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PL

Paulina L.

Owner

Sports

### "Great travelling app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

March 15, 2025

Used it as a travelled in the uk and abroad

Pros

Can access train schedules for domestic and international trains

Cons

Sometimes delay when trains are late. Otherwise works well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/234323/trainline/reviews/)

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