# CEX.IO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CEX.IO Software - reviews, pricing plans, popular comparisons to other Currency Exchange products and more.

Source: https://www.capterra.com/p/234339/CEXIO/pricing

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# 

 CEX.IO Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CEX.IO

## What is CEX.IO?

CEX.IO is a cloud-based platform that allows users to sell, buy, trade and earn cryptocurrencies. The software offers different types of payment options, data security, reliable order execution and a range of API solutions such as WebSocket, FIX API and REST API.

## What is CEX.IO used for?

[Currency Exchange](https://www.capterra.com/currency-exchange-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for CEX.IO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cex.io/&name=CEX.IO)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CEX.IO

3.8 (6)

VS.

[4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (6)

Ease Of Use

4.5 (3,293)

Value For Money

3.8 (5)

Value For Money

4.4 (2,500)

Customer Service

3.0 (5)

Customer Service

4.2 (2,252)

## CEX.IO alternatives

[4.5 (62)](https://www.capterra.com/p/79309/CurrencyXchanger/reviews/)

Starting price

$120.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Tipalti](https://www.capterra.com/p/236980/Tipalti/)

[4.6 (174)](https://www.capterra.com/p/236980/Tipalti/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/236980/Tipalti/)

[Caxton](https://www.capterra.com/p/10011903/Caxton/)

[4.6 (21)](https://www.capterra.com/p/10011903/Caxton/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10011903/Caxton/)

Highest Rated

[Money Exchanger](https://www.capterra.com/p/127046/Money-Exchanger/)

[4.7 (22)](https://www.capterra.com/p/127046/Money-Exchanger/reviews/)

Starting price

$800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/127046/Money-Exchanger/)

[View all alternatives](https://www.capterra.com/p/234339/CEXIO/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Currency

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

Real Time Currency Quotes

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Track actual currency exchange rates/values in real-time

Real-Time Data

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Receive data and information in real time

Transaction Management

3.8 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Manage, record and track all business exchanges in form of money and its related interactions in the system

For Money Exchanges

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

For businesses/firms that manage foreign currency transactions

API

Application programming interface that allows for integration with other systems/databases

CEX.IO 6 features

Application programming interface that allows for integration with other systems/databases

For businesses/firms that manage foreign currency transactions

Manage and handle various international currencies

Track actual currency exchange rates/values in real-time

Receive data and information in real time

Manage, record and track all business exchanges in form of money and its related interactions in the system

Features

3.7 (6)

3.7

Based on 6 reviews

## Pricing

Value for money

3.8 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.8 (5)

3.8

Based on 5 reviews

## Support, customer service and training options

Customer Service

3.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (5)

3.0

Based on 5 reviews

## User reviews

Overall rating

3.8

Based on 6 reviews

Filter by rating

5(3)

4(1)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

Bame M.

Health Care Assistant

Hospital & Health Care

### "Fast and Instant Withdrawals"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 31, 2023

I'm able to withdraw fast with ease which improves my cash flow

Pros

I like that the withdrawals are quick, it usually takes less than 10mins for my withdrawals to be confirmed.

Cons

I haven't found anything that I could complain about, the platform has been great so far and I hope it remains that way.

Switched from

[Binance](https://www.capterra.com/p/252490/Binance/)

[Trust Wallet](https://www.capterra.com/p/233862/Trust-Wallet/)

I wanted a fast way of withdrawing crypto to fiat currency

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PM

Patrick M.

Imprenditore

Construction

### "Cerco di farmi ridare i miei soldi"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 20, 2022

Per ora male se risolverò aggiornerò la recensionne

Pros

Buonasera sto cercando di chiudere il mio account perché ho perso troppo con le crypto valute ed ho deciso di smettere, non riesco a chiudere il mio account e farmi ridare i miei soldi tramite bonifico bancario, vorrei chiudere il mio account e riavere i miei soldi tramite bonifico bancario. Vi aggiornerò su come procede la mia pratica e vi informerò se riesco ad avere i miei soldi, per ora non posso che sconsigliare il sito web perché se è così difficile ritirare i propri soldi non è un sito a cui vorrei iscrivermi. Per ora è così fate attenzione se cambierà vi informerò.

Cons

E difficile riavere i propri soldi e ti chiedono un sacco di cose personali

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tshepo M.

Assistant Finance Administrator

Financial Services

### "The Godfather of Crypto exchanges"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 19, 2022

I'm able to make fast decentralized transactions to speed up customer service delivery and acquisitions.

Pros

They are trustworthy as they are licensed and regulated. They have been in the crypto scene since the early era of bitcoin mining . Also their processing times for withdrawing funds is short making it convenient for emergency funding.

Cons

It a tedious process to verify your identity and fees are inconsistent ranging from lo to high at atimes

Switched from

[Kraken](https://www.capterra.com/p/255188/Kraken/)

[Coinbase](https://www.capterra.com/p/233816/Coinbase-Wallet/)

[Binance](https://www.capterra.com/p/252490/Binance/)

[Trust Wallet](https://www.capterra.com/p/233862/Trust-Wallet/)

[Kucoin](https://www.capterra.com/p/255454/Kucoin/)

Cex.io is the only crypto exchange that can withdraw funds directly to my bank account within a day.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Thabiso M.

Sales and marketing specialist

Marketing and Advertising

### "Very save to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

September 26, 2022

Pros

cex.io is a very save platform to use. I wanted to to buy bitcoin without any struggle are annoying terms and conditions and in less than five minutes I had my crypto currency in my wallet. Accepting visa card payment made it all easy.

Cons

However , transactions in cex.io are very expensive. They claim to pay you for holding coins in your account, but on my case, I had money on my account though it wasn't much but later, it disappeared and I have not contacted the support yet about it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alexandrino G.

CEO

Cosmetics

### "Um excelente softwere Para banco digital"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

10/10

January 17, 2022

Transações financeiras online troca de moedas digitais Especialistas em Transações financeiras online envios e recepções transferências etc

Pros

Transações financeiras online Especialistas em Transações financeiras online

Cons

A falta do idioma portugues que é o idioma que falo fluentemente

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Syed Mohsin Ali S.

Engineering Manager

Construction

### "Vast geographic coverage and unique payment methods"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 14, 2021

Pros

It cover more countries compared to other reputable exchanges. Accepts credit card as mode of payment which is also less common, lists many cryptos, offers a margin trading platform.

Cons

Commissions, fees are on higher side, rates while buying also skew little bit higher compared to spot rate on other exchanges.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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