# AWS Identity and Access Management (IAM) Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AWS Identity and Access Management (IAM) the right Identity Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234343/AWS-Identity-and-Access-Management-IAM/reviews --- AWS Identity and Access Management (IAM) 4.8 (15) [View alternatives](https://www.capterra.com/p/234343/AWS-Identity-and-Access-Management-IAM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AWS Identity and Access Management (IAM) Ease of use 4.2 Customer Service 4.8 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Iddy H. AWS Soluion Architect Information Technology and Services Used the software for: 1-2 years ### "This is what you supposed to use Everyday" September 9, 2024 5.0 Pros What I like most about AWS Identity and Access Management (IAM) is its granular control and security. With IAM, I can manage access to AWS resources with a high level of detail, specifying permissions at a very fine-grained level. This means that I can define exactly who can access what services and resources, under what conditions, and with which actions allowed (like read, write, or delete). This helps to minimize the risk of unauthorized access and enables me to apply the principle of least privilege effectively. Cons What I like least about AWS Identity and Access Management (IAM) is its complexity in managing permissions at scale. As the number of users, roles, and policies grows, it can become difficult to keep track of permissions, especially in large environments with many AWS services. Review Source VR Verified Reviewer Cloud specialist Banking Used the software for: 2+ years ### "In-Depth Review of IAM: Protecting Your Organization’s Digital Identity" February 25, 2025 5.0 great experience especially for user access review and with custom policy creation , one can restrict the access as required. Pros The option to choose between iam user and role is something really great as both serves various purposes and can be very beneficial Cons AWS managed policies are something that cannot be removed or edited which can be a bit tideous Review Source VR Verified Reviewer Junior Technical Consultant Information Technology and Services Used the software for: 1-2 years ### "Compared to its competitors, usable, but not delightful" February 17, 2023 4.0 Pros In AWS there is always a way to get something done. When dealing with user, service principals and co. you will find a way. Cons In comparison to its competitors, AWS does not make things easily discoverable in the UI. You can do it through the CLI tools and consoles, but the learning curve can be very steep. Review Source NB Nivesh B. Network Administrator Information Technology and Services Used the software for: 2+ years ### "AWS IAM Review-25 " June 9, 2025 5.0 AWS products are largely in demand globally. It is 100% recommended by any fortune 100 to fortune 500 companies. Pros ☆ IAM allows for centralized management of user identities and access, simplifying IT operations and reducing workloads. ☆ IAM helps organizations meet compliance requirements by granting access to specific individuals based on their roles. Cons ☆ IAM requires regular monitoring and auditing to ensure that access permissions are still appropriate and to identify any vulnerabilities. Review Source Gregory J. Software Engineer Computer Software Used the software for: 2+ years ### "A fantastic access control system" January 20, 2024 5.0 Pros I am going to choose two things because I can't choose between them. First is the ease of integration with other identity systems. It's fairly easy to get something like your HR system (Rippling in my case). The other is the truly granular access control which lets you give very specific access to custom roles for various automated systems to do what they need to and nothing more. If you keep on top of that as you go and don't grant \`\*\` permissions, it makes going through compliance checks on the platform much easier because there's no need to worry about small components of your system going rogue, because they just can't. Cons Implementation can be challenging. AWS has better tools than they used to for checking permissions but if your code performs different actions on different paths then you really need to be thorough in your testing to make sure you have the permissions you need. For example, if you only report errors via alarms then you need to make sure you're injecting faults in your tests. Otherwise you will have some very fiddly problems to solve where things fail unexpectedly. I would say this is most of the cost of implementation, just getting the permissions right as you build. Review Source Matthew J. Application Support Engineer Computer Software Used the software for: 2+ years ### "Identity Management Per Excellence " July 3, 2023 5.0 Top-Notch. Pros It's top-notch security and ease of setup without ambiguity. Even with little experience working with the AIM service is so seamless yet powerful. Cons It's simply and excellent tool with no issues based on the coverage of my usage. Review Source VR Verified Reviewer Director of IT Retail Used the software for: 2+ years ### "Easily manage access between AWS Resources" August 21, 2022 5.0 Very happy with AWS IAM. Without it, it would be very difficult to manage our AWS ecosystem in an efficient and secure way. Pros Able to create one user or service account in AWS that has access to all of the resources it needs to do its work. Whether, it's an individual, web application, reporting tool, or countless other uses, you are able to assign access to only what that user needs with access keys and quickly remove that access when it is no longer needed. Cons Requires the build out of Groups and Policies when not using the built in options. This can slow down user creation. Review Source VR Verified Reviewer Industry Principal Consultant Information Technology and Services Used the software for: 2+ years ### "Best AWS service for user identification, authentication & authorization" April 24, 2022 5.0 Overall we are very happy with the IAM service since it comes pre-integrated with many AWS services that we use and support for the entire organization. Pros User groups, user provisioning, user authentication and authorization, access control, roles setup, single stop shop for billing administrator for reporting and audit. Cons Integration with AD can be improved. Works fine only for AWS services but lacks features for on-premise application outside AWS. Review Source Shawn C. IT Director Construction Used the software for: 2+ years ### "Expensive and complicated but nothing else comes close." July 19, 2022 5.0 Pros Very complex and wide ranging set of tools. Cons Extensive training is needed to fully understand the product. Review Source Pawe W. Software Engineer Computer Software Used the software for: Less than 6 months ### "IAM for managing identities of a Web App" August 17, 2022 4.0 Pros It integrates really smoothly with other AWS services including AWS Api Gateway. The documentation is very extensive and answers most of the questions that were arising when working with IAM and granting accesses to specific services in the app Cons It does not work well with infrastructure outside AWS Review Source Erick R. Ingeniero en seguridad Computer Software Used the software for: 2+ years ### "IAM, la piedra angular para la seguridad en AWS" June 12, 2023 4.0 En términos generales, IAM me ha brindado una excelente experiencia en la administración de accesos y permisos en AWS, ofreciendo una funcionalidad robusta y flexibilidad a la hora de cumplir con los requerimientos de los clientes finales. Pros IAM es un servicio robusto que permite brindar protección a los diferentes recursos que se encuentren desplegados en AWS, evitando el accesso y uso no autorizado de los mismos. Otro beneficio es la gran flexibilidad que brinda para adaptarse a los requerimientos de seguridad de diferentes clientes. Cons Considero que se necesita mejorar la interfaz para ser más intuitiva para los usuarios, además de que sería importante mejorar la funcionalidad de creación de políticas de IAM a través de un asistente virtual Review Source AA Akarsh A. DevOps engineer Information Technology and Services Used the software for: 2+ years ### "ONE OF THE BEST RBAC (ROLE BASED ACCESS CONTROL)" December 11, 2023 5.0 Overall it was really very much good, you are not see any bug or production issue. Pros IAM is one of the most advanced technology to give access to the users and some of the providers and vendors will only provide the access for users as per the applications but AWS managed in this way that if a service needs a resource we need to provide access for read as well as write both so it was too good when comes security Cons There is no AI BOT or assistent who hear the requirements and create role for the customers, clients or customers needs to create role test the application then only they will satisfied so it was just a good thing if they create a bot . Reason for choosing AWS Identity and Access Management (IAM) OKTA is also powerful but we are using okta for SMAL and multi login auth. Review Source VR Verified Reviewer Delivery Manager Telecommunications Used the software for: 2+ years ### "Ottima esperienza " January 14, 2023 5.0 Pros Granularità di profili, ruoli e policy, praticamente è possibile modellare qualsiasi diritto o crearne di nuovi, tutto quello di cui potresti aver bisogno puoi farlo. Cons L'unica pecca è la facilità d'uso, utilizzare le funzioni base è semplice ma per le funzioni avanzate dello strumento devi per forza fare un corso o guardarti qualche video tutorial. Review Source AD Anmol D. Security Analyst Information Technology and Services Used the software for: 2+ years ### "aws iam " February 23, 2023 5.0 Pros It's easy to create a user and attach pre-defined policies. For security, we have MFA and password policy, and many more things Cons We can't use the Access key on the same user with MFA enabled on the console Review Source Fabiano A. Consulente IT Information Technology and Services Used the software for: 6-12 months ### "Chive per la sicurezza: Least Privilege Principle" February 15, 2023 5.0 Lo utilizzo a lavoro nelle app di test che ho sviluppato per gestire quali utenti possono accedere a delle determinate risorse Pros Consente con precisione di decidere a cosa possono accedere utenti e servizi Cons Forse per i meno esperti può risultare complesso ma non mi sento di dire niente di negativo Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.