# SedonaOffice Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SedonaOffice Software - reviews, pricing plans, popular comparisons to other Business Management products and more. Source: https://www.capterra.com/p/234356/SedonaOffice --- # SedonaOffice Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SedonaOffice ## What is SedonaOffice? SedonaOffice enables security companies to maximize their effectiveness and profits. Intuitive accounting capabilities deliver streamlined invoicing and financial clarity. Scheduling capabilities remove the guesswork and keep operations running smoothly. Comprehensive client management functionality drives multi-site and recurring revenue while reducing lost jobs. A powerful dashboard puts you in control of your business by delivering key insights when you need them all in one place. ## What is SedonaOffice used for? [Business Management](https://www.capterra.com/business-management-software/)[Financial Management](https://www.capterra.com/financial-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SedonaOffice?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.boldgroup.com/&name=SedonaOffice) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SedonaOffice 4.3 (8) VS. [4.2 (2,019)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (8) Ease Of Use 4.0 (1,975) Value For Money 4.0 (7) Value For Money 3.8 (1,565) Customer Service 3.3 (8) Customer Service 3.8 (1,669) ## SedonaOffice alternatives [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,971)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (3,287)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.5 (4,513)](https://www.capterra.com/p/142390/FreshBooks/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/234356/SedonaOffice/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Inventory Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Scheduling 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Financial Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Client Management Manage contact details and communication with clients SedonaOffice 6 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Manage contact details and communication with clients Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Plan, manage, and track the financial activities of an individual or organization Track and manage inventory levels to maintain proper supply Plan availability and assign specific time slots for tasks and resources Get Advice We can help you find the software with the features you need. Features 4.1 (8) 4.1 Based on 8 reviews ## Pricing Value for money 4.0 (7) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (7) 4.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (8) 3.3 Based on 8 reviews ## User reviews Overall rating 4.3 Based on 8 reviews Filter by rating 5(4) 4(3) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AB Amber B. Dealer Services Security and Investigations ### "It Does the Job" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 6, 2021 Sedona Office allows us to offer billing services on behalf of our dealers in addition to allowing us to charge our dealers for our services. Overall, I would suggest Sedona Office to others, especially if you are also using Manitou for alarm monitoring. Pros We use Sedona Office predominately for accounts receivable. We also use the payable side, however, we do not use the Inventory or Job Management portions. This software is fairly simple to navigate; it's not very difficult to learn or to train others on how to use it. Another benefit is that it is fully integrated with Bold's Manitou, our automation provider/software. The integration is an asset as it pushes information between the platforms; this assists us with ensuring (in most cases) a single point of entry on our part to ensure both monitoring/billing records are accurate & parallel. There is a query builder available that allows you to build reports pulling specific data without having to access or have knowledge of SQL or similar services. They also offer some useful "canned" reports in addition to the query builder. Cons The canned reports, query builder & invoice formats could use a bit of updating and more options or allowances made for ensuring we can pull the data/items we need from the system. I'd also like it to allow an accurate export into Excel without putting the headers/footers onto the document as if the word doc was laid directly over a spreadsheet; it takes away from the purpose of sorting/ordering the info in Excel when the fields are not lining up or allow for the program to work as designed. When we on boarded, several key features weren't explained as they should have been to allow for us to have more functionality and ability to report on certain information from implementation. I will also say that contacting them for support leaves MUCH to be desired; it has gotten a bit better since Bold acquired Sedona, but is still very much a work in progress, in my opinion at least. Reasons for choosing SedonaOffice We ultimately chose Sedona due to the benefits the integration with Manitou offered. It provided an efficiency that was more desirable to us than to try to utilize a different software and the effort/expense it would take to get it integrated into or working in conjunction with Manitou. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mina A. IT Consumer Services ### "perfect for small and medium business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 3, 2021 Pros easy to install. great customer service. excel sheet integration Cons client version have to be upgraded on each workstation when upgrade server version Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Mattie M. Accounting Manager Security and Investigations ### "Amazing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 20, 2021 Our overall experience has been amazing, we are very happy with our decision to implement SedonaOffice. Pros SedonaOffice is a complete program, we went from using about 4 different software programs to one which makes life a lot easier on a daily basis. All of the information that we need is in one place. The program is easy to use and has multiple modules for all of our Service, Install and accounting needs. Cons The only issue that we have run into is the slow support response, this has just recently become an issue, in the past it was always addressed immediately, now you have to wait to get support after submitting a ticket, one of our tickets took over a month with no response, again this has never been an issue in the past hoping it is just a temporary problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jeff R. Controller Construction ### "Sedona Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 13, 2021 We run our accounting and inventory operations with Sedona and the WeSuite for order entry. The online help is spotty, but once you get through to support they are ok. Pros Very intuitive and matches our business well. I like the deferred revenue features. Cons The reporting is poor. Maintains headers when downloading to excel which results in massive sorts to reformat. Needs more flexibility in historical financial income statement comparisons, like netsuite. need to be able to get trial balance detail for single or selected accounts. Reasons for choosing SedonaOffice Cost, targeted features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Michael B. IT Director Consumer Services ### "Sedona Office has been the bedrock for our business for over 20 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2021 Pros Purchased in its infancy we have been with SedonaOffice for nearly 20 years and have not found a software that can touch all of the areas that this software does. The efficiencies that are built in serve the alarm installer and service industry very well. Cons New updates like any software can be a challenge. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Carter R. President Construction ### "Promises Promises" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 19, 2021 When recommending Sedona I used to describe it as the "Best of the Worst" as our industry had no better integrated solution. Now, I don't recommend Sedona, and talk quite often to companies that I did recommend Sedona too. Everybody is just as upset. Pros Sedona Office provides a single source solution to integrate all aspects of our company's operations. This includes customer and job setup with job costing, accounting, recurring invoicing, and service. Cons Although this product offers all of the modules needed to manage front to back operations of our business, each feature offered is outclassed by even basic industry competitors in that particular field. For example, the reporting functionality even in Quickbooks is many times better than in Sedona. In Sedona, if you want good reporting you have to purchase a third party solution and spend many thousands of dollars per year. Even the other company's owned by Sedona's parent company EverCommerce have far more intuitive features than Sedona. Some of my pet peeves include: • No internal way to customize reports • No refresh on reports, you have to fully re-run • In general reporting is awful. • No memorized transactions • No direct integration with a reasonable payroll app • No mapping of open tickets on an intuitive map with filters • No integration (that works) with 3rd party GPS companies • Integration with STAGES still does not work • Support can take days or weeks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michelle R. IT Specialist Information Technology and Services ### "Financial software -fairly solid" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 July 24, 2019 There is the benefit of reversing charges, refunding and taking CC info on the fly if changes are needed with customers. I am not in the financial dept, but my company does expect me to know this so I can assist at times . Pros Kind of on the fence a bit with this, but it does get the job done. Used it at my prior company, as well as here at my current company when I have those pesky customers that accidentally get directed to my department and demand refunds . Hahaha...I do like being able to quickly review their financial info and make changes as needed to their accounts. Cons I truly dislike the interface and sometimes trying to determine how to perform certain functions. Not very user friendly at first, and takes a while to figure out, but once you do it's solid enough to get the job done, I guess? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Steven R. Director of Technology Systems ### "We switched our main ERP software to Sedona in May of 2013, best decision ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 9, 2018 Pros This is a very adaptive, industry specific software that enhances any security company. From finance, to payables, service to jobs, supply chain to document management, Sedona does it all well. A must for almost any size electronic security company. With the addition of Sedona Sync, the system is turbo charged off the scale! Cons The software does not have a CRM module. Development of this module or partnering with a CRM provider is needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/234356/SedonaOffice/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)