# CIS-Companion Route Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CIS-Companion Route Software - reviews, pricing plans, popular comparisons to other Distribution products and more.

Source: https://www.capterra.com/p/234409/CIS-Companion-Route

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# 

 CIS-Companion Route Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 14, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CIS-Companion Route

## What is CIS-Companion Route?

Distribution and route accounting solution designed to help businesses streamline direct store delivery (DSD) / Route Account operations. Companion® Route will allow you to simplify your day-to-day operations in addition to making the experience and process easier for your customers. -Reduce operating costs -Avoid the distribution center -Stay flexible in your distribution

## What is CIS-Companion Route used for?

[Distribution](https://www.capterra.com/distribution-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Mobility](https://www.capterra.com/mobility-software/)

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CIS-Companion Route

4.1 (10)

VS.

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (10)

Ease Of Use

4.2 (1,082)

Value For Money

3.4 (7)

Value For Money

4.0 (844)

Customer Service

4.3 (8)

Customer Service

4.0 (1,012)

## CIS-Companion Route alternatives

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Highest Rated

[4.9 (51)](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Starting price

$350.00

Per User, Per Month

## Pricing

Value for money

3.4 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.4 (7)

3.4

Based on 7 reviews

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## Support, customer service and training options

Customer Service

4.3 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (8)

4.3

Based on 8 reviews

## User reviews

Overall rating

4.1

Based on 10 reviews

Filter by rating

5(2)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Maxime Olivier H.

Directeur, Stratégie & Projects

Wholesale

### "Version adaptée pour nos services techniques"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 26, 2022

Pros

Outil intialiement pour des commandes et livraisons, mais facilement adapatable pour un besoin de service technique

Cons

Peu de flexibilité et dans le back end. Longeur des champs trop courte pour integration parfaite avec notre ERP.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 31, 2022

Merci pour votre avis, Maxime Olivier. En travaillant en collaboration avec nos clients, nous nous assurons d'avoir des mises à jour et des améliorations en continu.

CC

Cecil C.

I.T Admin Assistant

Food & Beverages

### "Data for our sales team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 17, 2022

Pros

It helps us to gain insights from the data gathered from Route and office Companion

Cons

It does not have a business intelligence tool built in but can be intergrated with power bi

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2022

Thank you for your review. Your feedback is appreciated. You are correct, we decided not to develop our own BI tool, instead, we are using Microsoft Power BI to create BI dashboards integrated into our suite of solutions. We already have many reports available and more are on the way. We have a dedicated Power BI practice in-house and can even build customized dashboards if you have specific needs. Please feel free to contact your account manager to discuss this in more detail.

AH

Athlene H.

Projects

Food Production

### "Invoicing made easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 17, 2022

Pros

Office Companion is very easy to easy. I use it daily to create invoices for our sales team

Cons

The interface looks a little dated compared to similar products

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2022

Thank you for your review. We are already working on the next version of our software and are planning some significant improvements in the UI. Please feel free to contact us with any recommendations you may have. Best Regards!

GW

Geoferry W.

I.T Administrator Assisant

Food Production

### "Route Organization genius"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 24, 2022

Pros

The user interface is simple and understandable

Cons

I've only been using it for a few months but have no dislikes right now

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2022

Thank you for your review, working in collaboration with our clients, ensures we have continuous updates and improvements. Please feel free to contact your account representative with any enquiries or suggestions you may have in the future. Our company's aim has always been to create innovative software and drive OPERATIONAL EFFICIENCY with best-in-class software solutions!

GF

Guylaine F.

Spécialiste processus et solutions, ventes et pratiques commerciales

Food Production

### "CIS-Companion Route Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

June 23, 2022

Développement du logiciel ardu, coûteux et long processus

Pros

Facile d'utilisation pour les utilisateurs / livreurs

Cons

pas adaptés pour une grande entreprises. beaucoup de paramètres à gérer manuellement pour des centaines de routes. Beaucoup de place pour l'automatisation et une meilleure gestion de changement de masse.

Reasons for choosing CIS-Companion Route

partenaire de longue date, je n'ai pas l'historique lors de la sélection de CIS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2022

Merci pour votre avis, Guylaine. En travaillant en collaboration avec nos clients, nous nous assurons d'avoir des mises à jour et des améliorations en continu. N'hésitez pas à contacter votre directrice de compte pour nous faire savoir comment nous pouvons vous aider à améliorer l'automatisation et la gestion des modifications de masse. L'objectif de notre entreprise a toujours été de créer des logiciels innovants et de favoriser l'EFFICACITÉ OPÉRATIONNELLE avec les meilleures solutions logicielles !

ML

Monica L.

Purchasing

Food Production

### "Easy to use"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 22, 2022

The new handhelds are easier to use and I like that they can connect remotely and see what the issues are that a driver is having and resolve the problems remotely.

Pros

Entering customers, price list and keeping list organized is easy to do.

Cons

Creating reports is not easy or you have to have them create them for you at an additional cost. Each additional feature has a cost to it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2022

Thank you for your review, working in collaboration with our clients, ensures we have continuous updates and improvements. Please feel free to contact your account representative to let us know about any reports you may need, it's possible that we may have them available already and if not, we can add them to our roadmap. Our company's aim has always been to create innovative software and drive OPERATIONAL EFFICIENCY with best-in-class software solutions!

LB

Luc B.

Analyste

Food Production

### "Analyste"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 22, 2022

Pros

Facilité d'utilisation Flexibilité Équipe d'intégrateur La mobilité des équipements

Cons

La complexité de la gestion des prix (Office Route) La complexité des programmes marketing (Office REP) Le support (depuis 1 an environ)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 30, 2022

Merci pour votre avis, Luc. En travaillant en collaboration avec nos clients, nous nous assurons d'avoir des mises à jour et des améliorations en continu. N'hésitez pas à contacter votre directrice de compte pour savoir comment nous avons amélioré les programmes de marketing dans la dernière version de Rep, et pour lui communiquer toute autre préoccupation que vous pourriez avoir. L'objectif de notre entreprise a toujours été de créer des logiciels innovants et de favoriser l'EFFICACITÉ OPÉRATIONNELLE avec les meilleures solutions logicielles !

SM

Stephen M.

I.T Administrator

Wholesale

### "Transformed our Sales Department"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 10, 2022

The abundance of data for analysis. It allows us to make informed decisions

Pros

Ease of use and integration with our Sage 300

Cons

The annual fee and the last of ios support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 16, 2022

Thank you for your review Stephen, working in collaboration with our clients, ensures we have continuous updates and improvements. We recently have put in place many changes and restructuring. Our companies aim has always been to create technology and drive OPERATIONAL EFFICIENCY with best-in-class software solutions!

GF

Gilles F.

Spécialiste Distribution

Food Production

### "Agropur - companion route"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 10, 2022

Très bonnes relations avec les gens de développement et de support chez CiS. Selon le feedback des livreurs, il y aurait de la place à amélioration mais je crois que dans l'ensemble, ils sont satisfait.

Pros

Beaucoup de fonctionnalités configurables

Cons

Navigation quelques fois peu intuitive Navigation pourrait être un peu plus rapide (en évitant des écrans)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 16, 2022

Merci pour votre avis, Gilles; c'est en travaillant en collaboration avec nos clients que nous assurons des mises à jour et améliorations en continu. Nous avons récemment mis en place de nombreux changements et restructurations. L'objectif de notre entreprise a toujours été de créer la technologie qui propulse L'EFFICACITÉ OPÉRATIONNELLE avec des solutions logicielles hors pair !

JP

Jimmy P.

Directeur Général

Food Production

### "Directeur Général"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 9, 2022

Pros

le logiciel est efficace et instinctif.

Cons

quelques bug une fois installé le logiciel ne peut pas se permettre de "bugger" délai de livraison des commandes de Honeywell assez long

Reasons for choosing CIS-Companion Route

meilleur speech de vente, connaissance des représentants, réponse immédiate au problème logistique de l'entreprise.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 10, 2022

Merci Jimmy pour votre avis, nous continuons à travailler avec nos clients pour nous assurer que tous les petits "bugs" sont corrigés dans les meilleurs délais et que le logiciel fonctionne efficacement. Nous sommes bien d'accord avec vous au niveau des délais de livraison des équipements. Ces délais sont malheureusement hors de notre contrôle et nous travaillons fort pour restreindre ces délais.

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