# Giftpack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Giftpack Software - reviews, pricing plans, popular comparisons to other Order Management products and more.

Source: https://www.capterra.com/p/234410/Giftpack/pricing

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# 

 Giftpack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Giftpack

## What is Giftpack?

Giftpack is an All-in-one AI-powered Gifting Solution that amplifies relationships. Our AI technology analyzes each recipient's social media, cultural background, and digital footprint to automatically pick gifts for you! We also handle everything from generating gift options, ordering products, customizing gifts, packing gifts, shipping gifts, to tracking KPIs and managing customer relationships. We go beyond the just personalized gifting, We create real and strong bonds at scale.

## What is Giftpack used for?

[Order Management](https://www.capterra.com/order-management-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Giftpack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://giftpack.ai&name=Giftpack)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Giftpack

4.6 (7)

VS.

[4.5 (171)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (7)

Ease Of Use

4.5 (1,082)

Value For Money

4.7 (6)

Value For Money

4.4 (844)

Customer Service

4.7 (7)

Customer Service

4.5 (1,012)

## Giftpack alternatives

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Highest Rated

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

[4.6 (239)](https://www.capterra.com/p/144117/Craftybase/reviews/)

Starting price

$99.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/234410/Giftpack/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Tracking

5.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Reporting/Analytics

5.0 (5)

0.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Contact Database

4.8 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

API

Application programming interface that allows for integration with other systems/databases

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customizable Branding

Add customized logos and colors to align with company branding

Giftpack 8 features

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Add customized logos and colors to align with company branding

Manage and handle various international currencies

Manage and support multiple locations

Track orders throughout the fulfillment process

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

4.7 (7)

4.7

Based on 7 reviews

## Pricing

Value for money

4.7 (6)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.7 (6)

4.7

Based on 6 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (7)

4.7

Based on 7 reviews

## User reviews

Overall rating

4.6

Based on 7 reviews

Filter by rating

5(5)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

OS

Oli S.

TEL manager

E-Learning

### "Seems fine, odd choices offered!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 24, 2022

Pros

Getting sent interesting questions and seeing the choices offered as a result

Cons

The choices were odd at times, and I couldn't see a way to adjust the range in any way!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SF

Shanel F.

HR

Real Estate

### "gIFTPACK"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2022

Fantastic Overall Experience

Pros

EASY TO USE, USER FRIENDLY. Can be explained to others with little effort

Cons

NONE AT THIS TIME. I don't like taking time out of my day to complete this survey and be told my value is too short.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Security Engineer

Computer Software

### "A good gifting suite"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 10, 2021

Pros

Personalisation and Good collection of Gifts Analytics and Tracking helps to keep updated. Global shipping We are yet to do our first shipping however the services offered by Giftpack seems pretty descent

Cons

Noting. Yet to try the Giftpack on full phase

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SM

Samantha M.

Human Resources

Management Consulting

### "Giftpack AI - great for employee gifting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 25, 2021

Overall my experience with Giftpack AI was good. We had some issues with the individuals not being able to access the catalog to see what other items were available. But every step of the process I was able to contact the customer service department and get answers and help. They were always helpful and responded within 24 hours for every issue.

Pros

The most helpful part of this software was the fact that it was individualized. My company wanted to get personalized gifts for long-term employees but didn't want them to have gifts that wouldn't be useful to them. Giftpack AI provided a platform that the individuals would be get an assortment of gifts to choose from so the gift was useful and meaningful to them. The product was easy to use as the system sent the emails to the individuals and continued to follow up with new emails for every step of the process. Lastly, as our employees are primarily independent contractors the contact being done primarily through email was the best option for our employees as they were able to go through the process at their leisure.

Cons

One of the best things about this process and software was the fact that the individuals were able to get individualized gift options and if they didn't like the original 5 options they were able to peruse the catalog of similar items. However, the individuals when they looked at the catalog were only able to look at an additional 125 items and many of those items were repeats of the same item in different colors. Having the individuals have larger access to the catalog would be much better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Michael C.

Realtor

Real Estate

### "Great product and service for small business owners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 12, 2021

Pros

Easy to use and effective in cultivating customer relations. I use this service religiously to maintain my business relations with my clients. As a realtor, CRM is extremely vital in this business and Giftpack does just that!

Cons

Since it's a starter company, UI will be improved as time goes on

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Enya L.

CHO

Computer Software

### "Great idea for gift service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2021

Pros

I like the idea. It not only saves time in choosing a right gift, but also provide an interesting process. As a gift recipient, it is excited to see options that I have never thought of. On the other hand , as a gift giver, it is so much fun to see friends choose their gifts. It create a good topic between me and my friends.

Cons

Generally, I like the service. If I must pick one point to improve, I would like to point out the donation part. When I don’t like the options in the list, if I could choose which charity I want to donate to, I will feel more meaningful and connected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Office Manager

Computer Software

### "Giftpak saved me a ton of time and headache"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 27, 2021

Pros

Giftpak saved me a ton of time and headache coming up with gifts, arranging the purchases, craft the messages, and finally - delivering them to the hands of recipients. This type of task just doesn't fit very well into most people's work routines. In addition, with remote work style, celebrating achievement in person and important dates become very difficult. Giftpak allows me to maintain the engagement level with their unique service that you can't find elsewhere.

Cons

Wasn't always the easiest to navigate at the first time of using. But after that it was fine.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/234410/Giftpack/reviews/)

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