--- title: "Flexys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Flexys Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more." source_url: "https://www.capterra.com/p/234411/Flexys/" page_type: "product" language: "en" --- # Flexys Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Flexys ## What is Flexys? Our cloud-native collections software is designed to automate and streamline processes. We help organisations of all sizes to: 1) Improve customer outcomes - through powerful omni-channel communications, smarter affordability assessment and frictionless digital self-service 2) Reduce the cost to collect - via smart workflow automation, real-time data and data-driven segmentation 3) Reduce risk - with modern, event-driven architecture, cloud-native software and configurable risk thresholds 4) Collect more - via in-depth reporting, automation and faster collections. ## What is Flexys used for? [Debt Collection](https://www.capterra.com/debt-collection-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £85000 Usage Based, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Flexys Overview Updated September 2026 AI summary Flexys offers debt collection software for organizations of all sizes, providing tools for borrower and client management, payment collection, and multi-channel communication. The platform supports accounting integration, business process automation, and reporting, with options like generative AI, workflow management, and customizable templates. Flexys is available as a cloud-based solution for enterprises, midsize companies, and small businesses. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Flexys 0.0 VS. [4.9 (39)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/) Starting Price £85000 Usage Based, Per Year Starting Price $75000 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (91) Value For Money 0.0 (0) Value For Money 4.9 (86) Customer Service 0.0 (0) Customer Service 4.9 (87) ## Flexys alternatives [Gaviti](https://www.capterra.com/p/169544/Gaviti/) [4.5 (91)](https://www.capterra.com/p/169544/Gaviti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169544/Gaviti/) [DebtView](https://www.capterra.com/p/140575/DebtView/) [4.4 (21)](https://www.capterra.com/p/140575/DebtView/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140575/DebtView/) [Moonflow](https://www.capterra.com/p/10011036/Moonflow/) [4.8 (29)](https://www.capterra.com/p/10011036/Moonflow/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10011036/Moonflow/) [Collect!](https://www.capterra.com/p/66949/Collect/) [4.7 (70)](https://www.capterra.com/p/66949/Collect/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/66949/Collect/) ## FAQs about Flexys Overview ### What company size and specific industries is Flexys built for? Flexys is designed for UK banks, lenders, credit unions, BNPL providers, mortgage firms, asset and motor finance companies, and energy, water, and telecoms providers that manage collections in-house under FCA Consumer Duty. It is also expanding into the EU, making it suitable for regulated financial services and utilities organizations. Features and Usability ### What are the key features of Flexys? Flexys offers borrower management, contact management, and client management for collections workflows, plus auto-dialer, automated notices, callback scheduling, and reminders. It also includes payment collection, payment plans, electronic payments, partial payments, credit reporting, compliance management, real-time reporting, activity tracking, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Flexys starts at £85,000 per year for its Standard Pricing plan, with costs varying by usage, product, and implementation requirements. The plan includes Advanced Analytics & Business Intelligence, Automated & Empathetic Decisioning, Automated Arrangement Monitoring, Dynamic Resolution Pathways, and more, with pricing set on a usage-based model. Integrations ### Which third-party tools and platforms does Flexys integrate with? Flexys connects natively to 10 third-party tools and platforms, including banking and analytics integrations such as 10x Banking, Google Cloud, Looker, Mambu, Panintelligence, and Pismo, plus communications and payments tools like SendGrid, Twilio, Pay360, and Worldpay for Enterprise. Getting Started and Support ### What training and onboarding options does Flexys offer? Flexys provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide self-paced viewing for teams getting started. Getting Started and Support ### What customer support options does Flexys offer? Flexys offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support options cover self-service and direct contact channels, giving users multiple ways to get help when needed. ## Features AI summary Based on 273 Debt Collection reviews Capterra data shows that buyers of debt collection software rank the following features as their top priorities: - **Reminders** (**86%** of reviewers rated this feature as critical) - **Accounting Integration** (**62%**) - **Electronic Payments** (**58%**) Flexys supports all three of the features reviewers value most: **Reminders**, **Accounting Integration**, and **Electronic Payments**. Together, these capabilities help businesses stay on top of follow-ups, connect collection activity with financial records, and accept payments more efficiently, allowing teams to improve recovery workflows and manage accounts with greater accuracy. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Artificial Intelligence AI technologies like NLP, NLU, and/or NLG are used to analyze and process text provided by customer interactions. Flexys 49 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Artificial Intelligence: AI technologies like NLP, NLU, and/or NLG are used to analyze and process text provided by customer interactions. - At Risk Customers: Identify and flag customers that are more likely to pay late. - Automated Notices: Send automated reminders and notices to clients on overdue payments - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Borrower Management: Searchable database of information about loan borrowers - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Callback Scheduling: Schedules callback times - Client Management: Manage contact details and communication with clients - Collections Effectiveness: Use KPIs to monitor the effiency of the collections department. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Profiles: Record customer information, purchase history, and other notes - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Templates: Pre-made examples and templates for emails - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - In-House Collections: For first-party debt collectors - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Currency: Manage and handle various international currencies - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Personalized Customer Messaging: Ability to communicate with customers using the best channel (ie SMS, online chat, and social media), message, and timing - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Assessment: Initiate collection and analysis of known risks - Scaleability: Ability to scale to any collections volume, at any time - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing [View pricing plan details](https://www.capterra.com/p/234411/Flexys/pricing/) Flexys Standard Pricing £85,000 Usage Based,Per Year It includes: - Intelligent Affordability Assessment - Automated & Empathetic Decisioning - Proactive Vulnerability Management - Dynamic Resolution Pathways - No-Code Visual Strategy Builder - Automated Arrangement Monitoring - Unified Self-Service & Agent Portals - Advanced Analytics & Business Intelligence ## Integrations [ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Looker](https://www.capterra.com/p/169053/Looker/)[ Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[ Panintelligence](https://www.capterra.com/p/148052/Panintelligence/)[ Worldpay for Platforms](https://www.capterra.com/p/196991/Payrix/)[ Lenvi](https://www.capterra.com/p/10018168/Lenvi/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.