# ScholarOne Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ScholarOne Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more. Source: https://www.capterra.com/p/234422/ScholarOne --- # ScholarOne Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ScholarOne ## What is ScholarOne? ScholarOne is a comprehensive workflow solution for scholarly journals. ScholarOne simplifies journal management with a flexible and trusted system. The software provides unmatched configurability, implementation support, access to data, and integrations. ScholarOne also detects anomalous behavior to reduce integrity-related issues. Key features include customizable workflows, automated metadata capture, cascade and transfer options, unusual activity detection, information security, and support for open peer review models. ## What is ScholarOne used for? [Workflow Management](https://www.capterra.com/workflow-management-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScholarOne?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clarivate.com&name=ScholarOne) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScholarOne 4.1 (12) VS. [4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (12) Ease Of Use 4.8 (1,034) Value For Money 4.0 (11) Value For Money 4.7 (952) Customer Service 3.4 (10) Customer Service 4.8 (972) ## ScholarOne alternatives [4.4 (15,367)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (6,035)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (2,988)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,507)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/234422/ScholarOne/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Workflow Configuration 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the default workflow to meet your organization's needs Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Rules-Based Workflow Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work ScholarOne 4 features Track and document all activities across devices, networks, and other systems Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Alter the default workflow to meet your organization's needs Get Advice We can help you find the software with the features you need. Features 3.8 (12) 3.8 Based on 12 reviews ## Pricing Value for money 4.0 (11) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (11) 4.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (10) 3.4 Based on 10 reviews ## User reviews Overall rating 4.1 Based on 12 reviews Filter by rating 5(5) 4(5) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent MA Mena A. Senior Clinical Fellow Medical Practice ### "Frustrating and Outdated – ScholarOne Needs Major Improvements" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 July 17, 2025 My experience with ScholarOne has been overwhelmingly negative. The platform is frustrating to navigate, lacks transparency in tracking submissions, and seems to contribute to inefficiencies in the editorial process. Compared to other manuscript submission systems, ScholarOne feels outdated, poorly designed, and unnecessarily complicated. I would strongly recommend journals to switch to better, more user-friendly platforms. Avoid if possible! Pros Unfortunately, there isn’t much to praise. The only positive aspect is that it serves as a basic submission portal, but even that functionality is poorly executed compared to other platforms. Cons 1- Terrible tracking system – It’s extremely difficult to monitor the status of submissions, leaving authors in the dark. 2- Encourages editor laziness – The platform seems to enable delays, with editors losing track of submissions and failing to meet deadlines. 3- Clunky and outdated interface – The design is primitive, unintuitive, and far behind modern submission systems. 4- Lacks essential features – Missing easy-to-use fields for publications, making the submission process unnecessarily tedious. 5- No creativity or innovation – Feels like an archaic system that hasn’t been updated in years. Imagine that I am usually reluctant to choose to publish with the journals that use ScholorOne platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sanganagouda P. Assistant Professor Education Management ### "Streamlining Academic Publishing: A Closer Look at ScholarOne" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 18, 2023 Its user-friendly interface and automated workflows make it easy for users to manage multiple manuscripts and stay up-to-date on their progress, while customizable review criteria allow for a more tailored review process. Additionally, the platform's integration with other publishing tools and services, such as CrossRef and ORCID, can further simplify the publication process for users. Pros 1\. Advanced options for managing manuscript licensing and copyright agreements.2. Comprehensive options for managing author and reviewer invitations and reminders.3. Advanced options for managing manuscript typesetting and formatting, including support for complex tables and equations.4. Wide range of integration options with external data and content repositories for improved manuscript discoverability and reuse.5. Advanced options for managing manuscript revisions and resubmissions, including detailed author and reviewer feedback.6. Comprehensive author and reviewer tracking and reporting capabilities for improved manuscript evaluation and decision-making. Cons Limited options for managing manuscript data and analytics for internal and external reporting purposes. But as compared to Editorial Manager, it has many features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Prabhu K. Assistant Professor Education Management ### "ScholarOne is Good, But Not the Best." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 18, 2023 ScholarOne is a valuable tool for authors, editors, and reviewers in the academic publishing world, providing a streamlined and efficient way to manage the manuscript submission and peer review process. Interface should have been much simple. Pros Some of the Pros are- It Supports for a wide range of manuscript file formats, including Word, PDF, and LaTeX. It has Comprehensive reviewer management tools for assigning reviewers, tracking reviewer responses, and managing conflicts of interest. Also ScholarOne has Advanced reporting and analytics capabilities for tracking manuscript progress and performance.Integration with external citation and impact tracking databases for improved manuscript evaluation is an added advantage.It offers Comprehensive author and reviewer support, including detailed guidelines and resources for manuscript submission and review. Cons It is costly for the features it provides. Not so easy to use interface for the authors using first time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Santosh C. Assistant Professor Education Management ### "Do Research and Publish It With ScholarOne" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 16, 2023 ScholarOne offers a range of powerful tools and features for managing manuscript submissions and peer review processes. It is a comprehensive platform that can handle complex workflows and can be customized to suit the needs of different publishers and institutions. Pros 1\. Customizable reviewer forms and automated notifications for streamlined communication. 2. Customizable submission templates and fields for collecting and organizing manuscript data.3. Built-in tools for managing author conflicts of interest and disclosures. 4. Integration with ORCID and other author identification systems. 5. Robust manuscript tracking and history features for easy access to past actions and communications Cons Lack of transparency in the peer review process, with limited options for sharing reviewer feedback with authors. Also Limited support for non-English manuscript submissions and review processes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Raju L. Assistant Professor Education Management ### "ScholarOne- Your Shortcut to Efficient Manuscript Submission and Peer Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 9, 2023 Compared to other platforms, ScholarOne offers similar features and benefits, including standardized templates, automated processes, and collaboration tools for authors, reviewers, and editors. So worth trying. Pros ScholarOne is a popular manuscript submission and peer review platform used by many academic journals. One advantage of ScholarOne is that it offers standardized templates and automated processes that can streamline the review process, leading to faster turnaround times. It also allows for collaboration among reviewers and editors, which can lead to more thorough and comprehensive reviews. Additionally, ScholarOne collects data on submission and review patterns, providing valuable insights to editors and publishers.Compared to other platforms, ScholarOne's scalability and ability to handle large volumes of submissions and reviewers make it a good fit for larger academic journals or organizations. Cons It may not be the best fit for all journals or organizations, particularly those with specific requirements or concerns about data privacy. Some authors and reviewers may prefer open review systems, which offer more transparency and opportunities for feedback from the wider academic community. Other Platforms, such as Editorial Manager and Open Journal Systems, may offer different features and customization options to better meet the needs of certain journals or organizations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Sharanbasappa W. Assistant Professor Education Management ### "ScholarOne: Pros and Cons of an Academic Manuscript Submission System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 March 9, 2023 It is a great platform to publish your papers, or for the Journal owners to get indexed with it. But do remember, they maintain quality standards. Pros ScholarOne's interface is generally easy to navigate, even for those who are not familiar with the system. It collects data on submission and review patterns, which can provide valuable insights to editors and publishers. ScholarOne's online platform makes it easier for authors and reviewers from around the world to participate in the submission and review process. They maintain the standards of the research papers. For some journals there are at least 2 Peer Reviewers and for some Journals, there at least 3 Peer Reviewers. Cons The only thing which I feel is Reviewers who are not familiar with ScholarOne may need to spend additional time learning the system, which can slow down the review process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NI Nayeemullah I. Assistant Professor Education Management ### "The Good and the Bad of ScholarOne" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 9, 2023 ScholarOne, just like Scopus, can be a useful tool for managing the manuscript submission and peer review process. Pros ScholarOne's automated processes and standardized templates can speed up the review process, resulting in faster turnaround times. It provides a platform for authors, reviewers, and editors to communicate and exchange feedback, which can lead to more constructive and productive discussions.Scalability- ScholarOne can handle large volumes of submissions and reviewers, making it a good fit for larger academic journals or organizations. Cons It may not support certain file types or software, which can limit the types of research that can be submitted or reviewed. ScholarOne's standardized templates and processes may limit editors' ability to tailor the review process to the specific needs of their journal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Asif M. Assistant Professor Education Management ### "ScholarOne: Is it the Right Submission and Review System for Your Journal?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 March 9, 2023 ScholarOne can be a useful tool for managing the manuscript submission and peer review process, particularly for larger academic journals. The tag of to ScholarOne to your paper is definitely worth. Pros Some of the Pros are- 1. ScholarOne enforces standardization in the submission and review process, which can improve the quality and consistency of reviews.2. ScholarOne allows for collaboration among reviewers and editors, which can lead to more thorough and comprehensive reviews.3. ScholarOne has built-in security measures to protect sensitive data, such as author and reviewer information. Cons ScholarOne can be expensive for smaller journals or organizations, as there are often fees associated with using the system. Support team may be limited in their ability to provide assistance, particularly for technical issues and in time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ND Naveen D. Associate Professor Education Management ### "Effortlessly manage your academic publications with ScholarOne" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 22, 2023 ScholarOne is a useful tool for managing the manuscript submission and review process for academic journals and publishers. While it has some drawbacks, it is generally a reliable and efficient platform that can help streamline the process for all involved. Pros It provides a centralized platform for authors, editors, and reviewers to manage the manuscript review process. ScholarOne provides a secure and efficient online platform for managing the entire submission and review process of academic manuscripts. The system streamlines the submission process for authors and ensures that their manuscript is received and processed efficiently. It allows editors to quickly and easily manage the peer review process, including sending reminders to reviewers and making decisions on manuscripts. ScholarOne provides real-time status updates for authors, editors, and reviewers, making it easier to keep track of the progress of a manuscript. Cons The platform can be difficult to navigate, especially for new users. The interface can be clunky and slow, making the submission and review process frustrating for some users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB Praveen B. Assistant Professor Education Management ### "Streamline Your Scholarly Publishing Process with ScholarOne" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 21, 2023 ScholarOne provides a comprehensive solution for managing the publication process, from manuscript submission to final publication. Its customizable workflows and real-time tracking capabilities streamline the process and provide greater transparency and efficiency. However, the cost and learning curve may be a barrier for some users. Pros 1\. ScholarOne provides a centralized platform for managing the entire publication process.2. It offers customizable workflows to match specific needs and requirements.3. The system is user-friendly and easy to navigate.4. Real-time data tracking and reporting capabilities allow for greater transparency and efficiency.5. ScholarOne integrates with popular reference management software like EndNote and Zotero. Cons 1\. The pricing for ScholarOne can be quite steep for smaller publishers or independent authors.2. Customization options can be overwhelming, and the learning curve may be steep for some users.3. Technical issues or glitches can occur and may require assistance from customer support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/234422/ScholarOne/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)