--- title: "Cleo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cleo Software - reviews, pricing plans, popular comparisons to other Other Finance & Accounting Software products and more." source_url: "https://www.capterra.com/p/234429/Cleo/" page_type: "product" language: "en" --- # Cleo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cleo ## What is Cleo? Conversational AI platform that helps businesses set up goals, track budgets and gain actionable insights into expenditures. ## What is Cleo used for? [Other Finance & Accounting Software](https://www.capterra.com/other-finance-accounting-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cleo?[Manage this product listing](https://www.g2.com/products/cleo-ai-cleo/claim_requests/new?auto=true) ## Cleo Overview Updated September 2026 AI summary Cleo is a chatbot solution for small and midsize businesses that automates responses and interprets user input using natural language processing. Available on web, cloud, and mobile platforms, it helps teams handle conversations efficiently and reduce manual workload. Cleo offers multiple training formats and round-the-clock support, supporting customer interactions through a conversational interface. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cleo 3.7 (3) VS. [### ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.7 (402) Value For Money 4.5 (2) Value For Money 4.3 (351) Customer Service 4.0 (3) Customer Service 4.0 (327) ## Cleo alternatives [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) [Zipchat](https://www.capterra.com/p/10014211/Zipchat/) [4.8 (26)](https://www.capterra.com/p/10014211/Zipchat/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10014211/Zipchat/) ## FAQs about Cleo Features and Usability ### What are the key features of Cleo? Cleo offers automated responses, chatbot functionality, and natural language processing for handling user interactions and interpreting input. These core features support message automation and language understanding within a conversational interface. Getting Started and Support ### What training and onboarding options does Cleo offer? Cleo provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face guidance, live online sessions allow guided remote instruction, webinars provide scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Cleo offer? Cleo provides FAQ/Forum access, a Knowledge Base, and 24/7 Live Rep support. These channels give users self-service help and direct assistance at any hour. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,278 Other Finance & Accounting Software reviews Not all chatbot products cover every feature buyers care about most. Here is what Capterra reviewers identify as essential when choosing a solution: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Cleo includes **Automated Responses** and **Natural Language Processing**. However, it does not offer **Language Detection**. With **Automated Responses**, teams can reply faster to common questions and reduce manual workload, while **Natural Language Processing** helps the system understand user intent more accurately and respond in a more relevant way, helping businesses handle conversations more efficiently and improve customer support at scale. Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.5 (2) ### Starting price Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 3.7 Based on 3 reviews Filter by rating 5(1) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent CT Christina T. Creative designer Design ### "Can't go wrong with Cleo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 June 21, 2025 Overall, Cleo has been a great app that is easy to use and helps me with setting goals and budgeting. Pros I like that it helps businesses of all sizes to set goals, track budgets and gain insights into expenditures. Cons So far I haven't had any problems, issues or complaints with Cleo. It seems to be a good app for any business.oberall Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV Sharrell V. CEO and Owner Arts and Crafts ### "Cleo Helps When We Need It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2024 Has been a godsend in times of emergent need. Quick and easy and I feel safe as far as my information. Pros The speed and the ability to add on to your advance. Cons It always takes the funds before my check hits and will not allow for adjustment of the day. Let the check settle first at least. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ariel F. VP of Operations Hospitality ### "Cleo is another online banking service" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 5, 2023 Pros Honestly, I really liked the advertisements for Cleo. They made it seem like it was something totally new. Cons That in order to borrow money or create an additional account you had to pay for it. And this wasn't told upfront Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.