# BulkSMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BulkSMS Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/234447/BulkSMS

---

# 

 BulkSMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BulkSMS

## What is BulkSMS?

BulkSMS.com is a leading business messaging platform which enables businesses to quickly and easily engage with their customers through the power of SMS. Users can send personalised bulk SMS campaigns to thousands of contacts at once, or integrate with many popular CRMs to create unique and individual customer experiences. For a more customised/bespoke solution, the robust SMS API offers scalability and reliability to businesses wanting to SMS-enable their own applications or software.

## What is BulkSMS used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BulkSMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bulksms.com/&name=BulkSMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BulkSMS

4.8 (17)

VS.

[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

Contact vendor

Starting Price

$21

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (17)

Ease Of Use

4.5 (647)

Value For Money

4.6 (16)

Value For Money

4.7 (614)

Customer Service

4.2 (17)

Customer Service

4.8 (586)

## BulkSMS alternatives

[4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (673)](https://www.capterra.com/p/158103/Clearstream/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (502)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/234447/BulkSMS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

SMS Messaging

4.8 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Send messages via SMS

Message Personalization

5.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Personalize text messages using templates and custom fields

Mass Texting

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

Scheduled Messaging

4.8 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Send individual or bulk text messages at predetermined times

2-Way Messaging

4.8 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Send and receive text messages to communicate with clients or prospects in real-time

API

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

BulkSMS 17 features

Send and receive text messages to communicate with clients or prospects in real-time

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Set campaign schedules by selecting start, pause, and end dates

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Pre-designed layouts that can be customized to match preferences and requirements

Create landing pages or online forms designed to capture new leads and prospects

Send messages to multiple subscribers at the same time

Personalize text messages using templates and custom fields

Manage and support multiple languages

View and track pertinent metrics to find patterns and gain insights from data

Send individual or bulk text messages at predetermined times

Short phone numbers that used to opt-in to SMS campaigns

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.4 (17)

4.4

Based on 17 reviews

## Pricing

Value for money

4.6 (16)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (16)

4.6

Based on 16 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

monday.com](https://www.capterra.com/p/147657/monday-com/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (17)

4.2

Based on 17 reviews

## User reviews

Overall rating

4.8

Based on 17 reviews

Filter by rating

5(14)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EO

Esther O.

Head Operations and Sales

Financial Services

### "A Standalone and Brilliant SMS Marketing Tool."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2024

Pros

It is simple to engage with our customers through SMS.It is simple to customize BulkSMS according to my needs.Likewise,I can easily send personalized bulk SMS campaigns with BulkSMS.

Cons

I lack any limitations to highlight with this SMS Marketing tool.

Switched from

[msg91](https://www.capterra.com/p/181053/Walkover-Web-Solutions/)

[Activity Messenger](https://www.capterra.com/p/200710/Activity-Messenger/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

CDO

Marketing and Advertising

### "Great for text marketing "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 13, 2024

Pros

We were building a service for our clients using the integration, we had a lot of support from the staff

Cons

The API was not as thorough as we thought, we ended up using other vendors, and machine-assisted algorithms that would pick the most suitable.

Switched from

[SimpleTexting](https://www.capterra.com/p/145859/SimpleTexting/)

The cost of SimpleTexting, even with a discount was not enough to make the venture feasible.

Alternatives considered

[AT&T Contact Center](https://www.capterra.com/p/245399/ATT-Contact-Center/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2024

Thank you for your review. Would it be possible for you to share your experience with one of our representatives? We would like to understand where our API fell short so that we can improve on it.

LM

Llewelyn M.

Manager

Textiles

### "Value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2023

We have solved problems with communication of employees when they are unavailable, to take calls and we need to contact a large amount of people.

Pros

I loved the user-friendly interface, which allowed me to save messages as templates for convenient reuse in the future. The reporting was great for monitoring sent messages and when they were delivered.

Cons

The web interface works but may need an updated look. I think the ability to add an individual contact's name while bulk messaging would be a great feature for the web interface.

Reasons for choosing BulkSMS

BulkSMS offered a better rate and had more features like the contact and group database. The scheduling feature was great too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Roland H.

Director

Consumer Electronics

### "ben tevreden"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 5, 2023

Pros

Werkt goed zonder problemen via Repair Tracker

Cons

Het werkt altijd vanuit mijn Repair Tracker software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Karin D.

Accounting Manager

Mechanical or Industrial Engineering

### "BulkSMS is an essencial tool in our business!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 4, 2023

It's an essential part of our daily business, and we can't imagine being without it.Our clients know exactly when they can collect their vehicles, at what time, and at what cost, withour banking information included. We run a Service Centre within the Motor Industry.

Pros

In a country like South Africa, where infrastructure is busy failing, it's essential to have a tool that's reliable. Our telephone systems are failing and we find it increasingly difficult to get hold of clients from time to time.I find that 90% of the time when we can't get hold of them via phone, we can send them an SMS, that will reach them and they can respond.

Cons

I honestly can't find fault with the system. What might be an issue from time to time, is that clients don't seem to read their SMSs because they're relying on other Social Media platforms as their main form of communication.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tinashe Ryle N.

Senior Developer

Computer Software

### "Messaging"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 2, 2023

Pros

Quick sms and also very quick in create sender names

Cons

Failed and unconfirmed messages have no refund.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GJ

Glen J.

Director

Consumer Electronics

### "Customer Communications Service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 1, 2023

Telephone service good , email correspondence or help online lagging

Pros

Integration seamless, messaging instant, cost effective , 2 way communication between customers

Cons

Not sure if error bounce backs or requests to be unsubscribed are handled promptly by Bulk SMS company?

Reasons for choosing BulkSMS

We use all three for different reasons

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2023

Hello Glen, thank you for your review. Typically, when there is two-way messaging involved, and a contact replies stop - our system will automatically stop any future messaging from being sent to that contact. If you have any questions in this regard or would like more information, please email me at hello@bulksms.com and I will take a look at your account. I look forward to hearing from you. Yours in messaging, Samantha

MS

Matshadi S.

PA

Real Estate

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 1, 2023

Pros

ease of use to send bulk SMSs and that credits do not expire if not used

Cons

changes on landing page, not as easy to navigate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DA

Dimitris A.

Foreign language school principal

Education Management

### "Bulk sms review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

September 1, 2023

Pros

My credits don't have an expiration date! Fast and easy to use, can send pics and documents!

Cons

It does not include Greek letter characters with standard billing! Should be included!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2023

Thanks for your review, Dimitris. Ah, those Unicode messages! Unfortunately, that's a limitation of SMS - 70 characters for a Unicode SMS, and 160 characters for the standard GSM alphabet. You can however send Unicode messages through our platform. If you're getting stuck for whatever reason, please reach out and let us know at support@bulksms.com.

CR

Cj R.

C.E.O

Gambling & Casinos

### "Bulk Sms-No.1 Sms company in South Africa"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2023

Best sms platform to use!Fast and reliable for sure!

Pros

The service that they give is excellent!

Cons

Nothing!I am completely satisfied thank you.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 4, 2023

Thanks CJ! We love your positivity and look forward to many more years as your communications partner.

[View all Reviews](https://www.capterra.com/p/234447/BulkSMS/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)