# Page 2 | Brivo Access Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Brivo Access the right Facility Management solution for you? Explore 54 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234450/Brivo-Access/reviews --- Brivo Access 4.3 (54) [View alternatives](https://www.capterra.com/p/234450/Brivo-Access/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Brivo Access ## Showing most helpful reviews Showing 26-50 of 54 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SA Susan A. Realtor Real Estate Used the software for: 6-12 months ### "Access in the palm of your hand" July 1, 2022 5.0 Pros What I enjoy most about using this app is the ease of use and ability to access my office at any time of the day or night without having to worry about having the right key or contacting the right person to let me in. It is safe and secure and super convenient. Cons If you are a first time user, you have to coordinate your first time use based on a scheduled time in order for your code not to expire. Review Source JH Jennifer H. Administrative Services Coordinator Government Administration Used the software for: 2+ years ### "STFD Review" March 22, 2022 4.0 Our overall experience has been good. It is easy to train new employees on the system. Pros This software is very easy to use. It is also very easy to make changes, updates, etc. Cons I don't feel that it is easy to educate/help yourself with this software. The help information could be a little more detailed. Although, the customer service is very friendly and helpful. Reason for choosing Brivo Access This was not my decision. Review Source CB Carl B. Security & Access Control Manager Religious Institutions Used the software for: 2+ years ### "Brivo Access - where did the print features go?" March 17, 2022 4.0 Indispensable Pros Ability to open doors, change schedules dynamically on any web pager Cons The print features from the previous version no longer available Reason for choosing Brivo Access True cloud access Review Source JV Jamie V. Assistant Director of Safety and Security Higher Education Used the software for: 1-2 years ### "Brivo Review" March 25, 2022 5.0 We have had a positive experience overall with Brivo. Then one con I listed could be something that I just haven't figured out yet. We have also had to have some assistance from Brivo support and that expereince was very positive. Pros The automatic door schedule removes the risk of someone forgetting to physically lock an entrance door at night. Badge access is also great because it is easier to control than using a physical key. Handing out physical keys allows someone access to a building 24/7. With badge access we can control building access. Cons I have not figured out how to add multiple schedules to a door. We have one building that I would like to allow to lock around 4pm every Tuesday and Thursday and then unlock again from 6-9pm, but I cannot figure out how to the second time frame. We just end up leaving the door unlocked the entire time. Review Source DF Donna F. Receptionist Hospitality Used the software for: 6-12 months ### "Senior Community Brivo Access" March 17, 2022 5.0 I love it as I am learning. Pros The fact that although I have not been properly trained, it is easy to navigate. Cons I do not like that duplicates can be administered without some type of notification that this is happening. Review Source EJ Elizabeth J. Senior Real Estate Manager Real Estate Used the software for: 2+ years ### "Platform needs more adjustments. " March 18, 2022 5.0 Pros The app allows you to open a door remotely. Cons Brivo Classic onair was much more user friendly than the new version. The reporting features are not conducive for large databases. The databases should be able to be sorted more efficiently. When searching for a user name, you have to turn 30 pages of users if the name starts with a commonly used letter. Review Source AA Amir A. President Hospitality Used the software for: 2+ years ### "Stay Away From Brivo" April 8, 2023 1.0 Many years as a user and now as a facility manager, I recommend stay away from any software based access control Pros Security which is totally oversold for its security control which a farse. Cons Everything. This system is a pain to setup, control, manage and troubleshoot Review Source RV Robert V. CEO Security and Investigations Used the software for: 2+ years ### "Worked Good For the first year but not now" March 22, 2022 2.0 If it could stay working, it's fine but now the customer hates the product Pros At first it was easy to operate but now it's a lot more difficult. Not happy Cons Constant failure on the Boards, Tech Support is Horrible and Product Fails too much Reason for choosing Brivo Access Supposed Easy of Operation and Cloud Based Review Source JH Joshua H. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Love Brivo Access" March 22, 2022 5.0 It's really good. Pros Ease of use and ability to do an audit to see who comes in and out of the building Cons The occasional outage. We use the mobile app primarily instead of a pin or physical badge. The app outage is the difference between someone having a "good experience" or "bad experience" at our business. The only other thing that bothers me is the ability to not transfer mobile passes when a user gets a new phone. I understand it's a security concern from an IT perspective. The blame gets shifted on the staff when it does. If there was a way to manage the issues that cause outages I would wear a brivo shirt to work everyday. (redundancy in the servers that manage the database) Review Source KL Kris L. Commercial Office Manager Real Estate Used the software for: 2+ years ### "Brivo Assessment " March 29, 2022 5.0 Overall brivo has provided the facility management we needed Pros Having the ability to remotely unlock doors has been invaluable Cons When the platform was upgraded I had difficulty moving to the new platform with the new administrators code and password it took some time with customer service to figure it out Review Source HP Holly P. Property Manager Real Estate Used the software for: 6-12 months ### "Property Management Usage" March 17, 2022 5.0 We have been using Brivo exclusively for access management for 11+ years and are very happy wit hit. Pros Ease of use and login to software is extremely useful to us Cons I do not like that software does not identify the actual number of the fob used, only the name. Review Source SP Sakada P. Account Manager Security and Investigations Used the software for: 2+ years ### "FSG Brivo Review" March 22, 2022 4.0 We're still learning Brivo Access Pros Ease of Access from web portal or mobile app. Usability is fairly easy even for novice users Cons 3rd party integrations are clunky, have had syncing issues with 2N, Schlage Allegion, and with Alula. Only integrations without issue is with Eagle Eye, Salto, and Assa Abloy Reason for choosing Brivo Access I've sold Brivo for over 10 years Review Source PG Pat G. Human Resources/Safety Manager Plastics Used the software for: 2+ years ### "Review" March 24, 2022 4.0 Satisfactory for the most part. Pros Integration was handled through our IT department and was easy. Cons Reporting features; configuration of reports is poor. Reason for choosing Brivo Access Was IT Department decision Review Source JS Jeffrey S. Cloud Services Administrator Biotechnology Used the software for: 2+ years ### "Brivo Access 2026 still a winner" March 20, 2026 5.0 Brivo Access is great user interface for all levels. Easy to use, reference, identify areas for effective and secure account management. Pros Brivo Genius is leading edge for AI resource/help index with ongoing knowledge base to help with all Brivo Access functions. Cons The sort and export features in Brivo Access are not functional and frequently asked for but not a good option. Review Source AY Alex Y. Property Manager Real Estate Used the software for: 1-2 years ### "Great Product for Safety " March 22, 2022 5.0 Pros The best features are being able to remotely provide access to workers or servicemen I have coming to any of my buildings. I also like that I am able to see what's going on in real time. Cons No I truly believe that I am getting what I paid for with this product. Review Source EM Eric M. Chief Security Officer Farming Used the software for: 2+ years ### "Why I use Brivo" March 18, 2022 5.0 Overall we have had a very good experience with Brivo Systems. Pros Ease of access across multiple platforms Cons Apple App constantly crashes while trying to access. Review Source JS Johnny S. Systems Admin Education Management Used the software for: 2+ years ### "Brivo - a simple easy to use product" March 17, 2022 5.0 Pros I like how the software is straight forward and easy to use. It doesn't over complicate the process. Cons Occasionally we do have problems with the Brivo system recognizing recent changes. I believe this issue is related to the hardware because restarting the hardware always resolves this issue. Review Source RP Remo P. Managing Partner Security and Investigations Used the software for: 2+ years ### "Brivo Access" March 22, 2022 5.0 Pros Product is easy to use, feature rich and easy to deploy. Cons Certain programming features still sitting in Brivo OnAir and not in Brivo Access yet. Review Source AH Arif H. Owner Information Technology and Services Used the software for: 2+ years ### "Easy to use" March 22, 2022 5.0 Pros Brivo software is great it is easy to use Cons Brivo software is great, nothing to dislike Review Source ES Eric S. IT Manager, Infrastructure Retail Used the software for: 1-2 years ### "Brivio" March 22, 2022 5.0 Pros The ease of access with the app controls. Cons The iOS app crashes from time to time. Other than that, it's solid! Review Source BJ Ben J. Managing Director Venture Capital & Private Equity Used the software for: 6-12 months ### "Brivo User" March 17, 2022 3.0 Pros It is easy to use and the UI works well. Cons Don't like how Brivo does not do any direct sales and that we have to use a middleman. Also, the app is unreliable at times and often crashes for Android devices. Review Source RW Ron W. Facilties Non-Profit Organization Management Used the software for: 2+ years ### "American Red Cross Tucson AZ" March 17, 2022 4.0 Overall the database has been solid which is the most important. Pros Over the years it has been very solid , The Database is easy to learn and navigate Cons We cannot print working barcodes through this software Reason for choosing Brivo Access No choice Review Source TC Terese C. HR Assistant Mental Health Care Used the software for: 2+ years ### "Prefer old software to New" March 17, 2022 4.0 I was trying to use the new software but it was not user friendly. So, I reverted back to the old software. Pros The old software is more user friendly, very easy to use. Cons I never figured out the New program. What ever happened to manuals? Review Source SO Sandra O. Assistant Property Manager Real Estate Used the software for: 2+ years ### "thoughts on brivo" March 18, 2022 5.0 Pros The ease of use and how everything is nicely compacted Cons It could look better, the looks isnt that great Review Source SB Sherri B. Receptionist Law Practice Used the software for: 2+ years ### "Working with Brivo" March 29, 2022 4.0 Allowing personnel to access and move about in our building seamlessly. Pros For the most part, the product is easy to use. Cons Going from the "Card Bank" to the directory to input a person's name and card information, there are too many steps. It should be an easier way to delete their information out of the system with out going back and forth between the card bank and the directory. 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