# Page 3 | Instinct Science Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Instinct Science the right Veterinary solution for you? Explore 234 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234498/Instinct-EMR/reviews --- Instinct Science 4.9 (234) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Instinct Science ## Showing most helpful reviews Showing 51-75 of 234 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TA Taryn A. Vet Assistant Veterinary Used the software for: 1-2 years ### "Great EMR system" September 5, 2025 4.0 I love it! Having everything in one place is so helpful. I haven’t used it for a long time but will continue to use and recommend. Pros Everything is in one place. It’s easy to track procedures done, anesthesia, and billing. Having a quick login in and ability to access from any computer Cons It can sometimes double my charges or not charge items. I wish there was also an offline mode so when internet goes down I can still use it. Review Source LK Loretta K. Registered Veterinary Technician - Assistant Manager Veterinary Used the software for: 2+ years ### "Instinct should be minimum standard! " December 20, 2024 5.0 I love Instinct. It is simple and easy to use. Hospital notes and information is easily identified. I believe it simplifies work flow and allows for an promotes optimal patient care. Pros I love how user friendly Instinct is. It is simple while still being professional. Cons I wish you could move the medications up and down on the list. Instead of them going in order they are added. Alternatives considered [SmartFlow](https://www.capterra.com/p/130402/Smart-Flow-Sheet/) Reason for choosing Instinct Science Instinct was working towards EMR at that time. We used paper treatment sheets. Moving to Instinct for treatment sheets and practice management software was ideal. Review Source CB Connor B. Registered Veterinary Nurse Veterinary Used the software for: 1-2 years ### "Instinct Veterinary" September 6, 2025 5.0 I find the software really easy to use and train new staff on. I have used many different products but always happy to work in a practice with Instinct Pros Very intuitive software and love the color when medications are scheduled, due or outstanding. It provides a very easy way of prescribing medications or treatments Cons Sometimes can be laggy to use, but wondering if this is my practices wifi setup? otherwise a very good software Review Source MB Matthew B. Professor of Emergency and Critical Care Medicine Veterinary Used the software for: 2+ years ### "Best in the Business" December 20, 2024 5.0 Instinct has allowed us to deliver care more efficiently with greater safety. I'm excited about future expansion of the Instinct Science suite of products. Pros Instinct Treatment Sheet is the best in the business and miles ahead of competitors. Safety measures built into the system are an big advantage. Plumb integration is tremendous and very valuable. Excited about the ePrescribing (although I haven't had the opportunity to learn much about it) as I think it'll further allow us to operate more efficiently. Instinct Med Record is intuitive and customizable to the needs of the practice. Cons I wish our hospital was able to better integrate with the Instinct suite of products. We are a large hospital that does not utilize major outside labs and imaging services. I do not see this as an Instinct problem and see it more as a problem on our end. Review Source LD Lorna D. RVT and Supervisor Veterinary Used the software for: 2+ years ### "Instinct Veterinary Management Software" December 20, 2024 5.0 We have been with Instinct since their early days (treatment sheets only) and have appreciated their willingness to listen to their users and make timely adjustments when needed. Love the whole package for Charting, Treatment Sheets and Analytics. Pros Simple to navigate and thereby easy to train others for day-to-day charting and accounting, responsive and helpful tech. support when needed, very receptive to feedback and integrating outside ideas into reality. Cons At first, some of the integrations (especially with Cubex once we switched our management software to Instinct) were troublesome, but problems have been resolved. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) We saw a presentation on the product (treatment sheet) and it looked like it would better fit our needs as an Emergency/Specialty practice. After further investigation, we signed on and have loved the progression of service offerings. Review Source KM Kathleen M. Veterinarian Veterinary Used the software for: 2+ years ### "Great practice tool for any ER" April 28, 2025 5.0 I love working with instinct because it helps me work smarter not harder Pros Easy to use format that’s also easy for new people to learn quickly. Cons Still a few kinks to work out- transferring estimates to billing, ensuring certain charges are taken care of, etc Review Source EC Elizabeth C. Emergency veterinarian Veterinary Used the software for: 1-2 years ### "A most excellent veterinary charting program. " December 21, 2024 5.0 I am VERY happy with the program and customer service. It has made my charting and communication with the hospital VERY efficient and easy. Pros I have worked in the veterinary industry for 13 years and this program is by far, the easiest, most efficient and intuitive program to use for record keeping and hospitalized treatments. I can easily change from charting view, treatment view and discharge instructions in one area. Treatment entry is instantaneous. I can also refer to my treatments as I am writing in my chart and vice-versa which makes record keeping fast and easy. Cons I wish that when I am looking at an uploaded document that I would be able to separate the page. This would allow me to read through the document which is often previous hosp notes/diagnostics AND type my notes into the chart at the same time rather than open the document, copy my notes, close the document and then type information into my record. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Hospital management made the switch due to persistent delays Review Source BC Bridgett C. Veterinarian Veterinary Used the software for: Less than 6 months ### "Love Instinct! " September 5, 2025 5.0 Highly recommend, we used to use paper treatment sheets but now since we have switched to Instinct it's so much easier. Pros The treatment plans are so helpful, I love that Plumbs monograph is fully integrated into the product, very visually appealing and easy to understand. Cons It can be difficult to see all of the orders/having to scroll to see things, having things be missed accidentally. It would be great if there was some sort of pop up message to communicate with the rest of the team when new orders have been put in for a patient. Review Source KW Kayla W. Associate Veterinarian and Medical Director Medical Practice Used the software for: 1-2 years ### "The modern veterinary software" December 19, 2024 5.0 Great experience in use and with customer support Pros Instinct is the most modern veterinary software I have used. It looks nice and is very user friendly. The treatment board is awesome, super easy to use and helps calculate doses. The best part is that it is always getting better and the team takes your feedback into account! Cons There are some bugs that still need to be worked out and improved on, however, as noted above, that is always improving with instinct! Unlike other softwares that haven't changed in years! Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Impromed was like using windows 98. We used instinct treatment board first and then wanted to get on the full EMR Review Source KZ Kayla Z. Technician Veterinary Used the software for: 1-2 years ### "Instinct review" December 20, 2024 4.0 My overall experience has been good. It's usually very user friendly. Pros Easy to use even without much training. People who have not used anything like instinct can usually catch on quickly. Cons Sometimes it freezes especially if too many people are on it. I wish that anyone could add things to the data base like alerts and treatments but management has to okay them so it takes more time. An example would be "deaf", if it isn't in the system already you have to ask for permission to load it and it would be easier if you could just add things as a normal user. It sometimes says medical terms are miss spelled but other than that I don't have too many complaints. Review Source LB Laurie B. Licensed Veterinary Technician Veterinary Used the software for: 1-2 years ### "Great veterinary program" December 19, 2024 5.0 It's been great and easy to learn and use on a daily basis. Pros It's very straight forward. No guessing. Cons Sometimes it's hard to read notes, things don't quite fit on the page. Switched from [Animal Intelligence](https://www.capterra.com/p/96542/Animal-Intelligence/) I was not a part of the decision making and they were in the process when I started here. Review Source MP Michelle P. Associate veterinarian Veterinary Used the software for: 2+ years ### "Instinct is worth looking into" December 23, 2024 5.0 Fantastic program. Makes having patients in various parts of a large hospital easier to manage. Pros When we first adopted Instinct for our large specialty and ER clinic, I was not sure I was going to like it. And while there was a learning curve, I cant imagine how we did things without it in the past. Sure, one of the main features/points is for charge capture, which is important, I am more of the how does it help me do my job. I love that I can pull up my patients treatment sheet anywhere in the hospital and make additions when I think of them rather than the next time I find myself in ICU. Cons The logic behind some of the codes still eludes me. To this day I can never remember what misc owner medications is under. I do wish you could edit those fields to things that are more logical to your own mind rather what someone thought made sense many years ago. Review Source MH Mike H. Medical Director Veterinary Used the software for: 1-2 years ### "LOVE Instinct for Vet Hospitals" May 1, 2025 5.0 Our team relies on its use for in and out-patients. Definitely an overall positive experience to our culture and workflow!! Pros Instinct is an amazing tool to help our hospital with treatments and aid in communication across departments. Cons No negatives about the software. I'd love to use the electronic medical records aspect, but we have not yet implemented. Review Source RR Roslynn R. Vet Assistant Veterinary Used the software for: 6-12 months ### "Review of instinct" December 19, 2024 4.0 It is a very great tool for patient treatments, and a very good system for paperless treatment plans. Pros I love Plumbs and the ability to get drug facts in short notice. Cons Sometimes the program is slow in completing the orders and has some glitches/delays Review Source AS Anupreet S. Vet Veterinary Used the software for: 1-2 years ### "Clinicin brief" September 5, 2025 5.0 Pros Clinician brief is what I usually go to for a lot of articles and recent publications, helps a lot,have been using information Cons Nothing much I can think about,can bring in more iCE stuff which helps a lot to even gain information and CE too Review Source SF Shira F. ER Veterinarian Veterinary Used the software for: 1-2 years ### "Amazing treatment sheets" December 19, 2024 5.0 I love this product so much, it is absolutely amazing and has been so helpful for our ER practice. Pros I love how user friendly it is, and how easy it is to make changes to the treatment plan for the patient. I also love the drug calculation feature and how it can notify you if you have placed an incorrect dose for a patient. Cons There is really nothing that I don't like about Instinct! I love it. Review Source AM Ashley M. Veterinary Hospitals Health Information Coordinator Veterinary Used the software for: 2+ years ### "Great Team" December 27, 2024 5.0 Fantastic team to work with. Always willing to work toward a solution that works best for our hospital and patient care. Pros Super easy to use and the support team is amazing to work with. Cons Enhancement request prioritization has fallen off for those using the Treatment Plan version to make room for users of the EMR. My hospital is not ready for the EMR system but we would still like to see some of the requested updates made for the Tx plan version. Review Source BO Brian O. Licensed Veterinary Technician Veterinary Used the software for: 2+ years ### "Intinct is good but has minor flaws" December 20, 2024 5.0 My overall experience has been great, I really like instinct it makes tracking treatments and planning out care easy Pros The ease of use and ability to look back and review all treatments completed on a patient throughout its stay Cons It only happens once a year so it's not that awful however the inability for the charts to automatically correct to the right hours for daylight savings during fall back Review Source GP Gabrielle P. Veterinary Assistant Veterinary Used the software for: 1-2 years ### "I love Instinct" December 20, 2024 5.0 Great. Makes my job easier with notes. I love all the features. Pros I love how user friendly the software is. The instructions are clear and easy to follow. I like the look up by phone number feature that was added, as it makes my job easier for repeat clients. Cons Nothing. I do not have anything negative to say. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) To make a more professional, efficient, and seamless transition from our old system. Review Source HB Hannah B. Vet Tech Veterinary Used the software for: 6-12 months ### "Great Veterinary Program" December 19, 2024 5.0 I have so far had great experiences, support help has been so quick and everyone is very friendly. Using the program is easy and adaptable to our practice Pros \- Easy to learn - quick help with support - cloud based - lots of great resources - Plumbs built in Cons Currently no text through the program in Canada, otherwise it is great Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Was not cloud based and not a very modern program for what our clinic needed Review Source JE Jeremiah E. RVT Veterinary Used the software for: 2+ years ### "Instinct is fantastic" December 24, 2024 5.0 Pros Intuitive and user friendly, very easy to keep track of patients, and view treatment history and projected charges. Cons The invoicing feature does not work great for us, however I think that is more the fault of our PMS (Cornerstone) than Instinct. Review Source KM Kin-Nyshia M. Veterinary Assistanct Medical Practice Used the software for: 2+ years ### "Love it no matter what" December 29, 2024 5.0 Pros I like how easily you can in put patient information and also leave comments. I enjoy the simplicity of it in general. Cons I don't like how confusing it is to see a patients prior visit. Review Source NS Natalie S. Registered Veterinary Technician Veterinary Used the software for: 2+ years ### "Best patient charting software" December 20, 2024 5.0 I've used it for 5 years and I wouldn't change anything Pros as an emergency vet tech I like the convenience for patient charts and monitoring, also the quick access to plumbs for any drug-related questions has been very helpful Cons a dark mode would be great for night shifts Review Source KS Kavita S. Large animal resident Veterinary Used the software for: 2+ years ### "Instinct review" December 19, 2024 5.0 Pros Good user interface, easy too look at patients at a glance. Cons Loading time is slow with a lot of patients in hospital. Difficult to get a summary of a patient's visit once discharged. Review Source CB Christine B. Scribe Veterinary Used the software for: 1-2 years ### "Vet Med Scribe" December 23, 2024 5.0 It's been great overall. Very easy to follow and extract information for patient medical records. I like the fact that we can customize to what we need from the program in order for us to perform better at our jobs. We are not locked in to a cookie-cutter program. Pros That I can get help within seconds for any issue I may be having. It's very easy to use, as well. Cons I do get kicked out several times during a 10-hour shift. Review Source