# Tuta Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tuta Mail the right Email Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/234571/Tuta/reviews --- Tuta Mail 4.4 (7) [View alternatives](https://www.capterra.com/p/234571/Tuta/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Tuta Mail Ease of use 4.0 Customer Service 4.0 ## Showing most helpful reviews Showing 1-7 of 7 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sam B. Managing Partner Logistics and Supply Chain Used the software for: 2+ years ### "I stopped using Tutanota as my daily email because of their terrible search features" June 14, 2022 5.0 I used Tutanota as my daily email provider for one year. Once the excitement of leaving Gmail wore off, I settled for what felt like a dial-up connection with little to no features. I am happy I left, but I am also pleased Tutanota has diehard fans because I trust they will continuously improve and will someday be a service I will happily return to. Pros Tuta is secure, the company behind them is solid, and the online Privacy nuts give them a thumbs up. If you're looking for an encrypted email provider, that values their users and makes that clear in their privacy policy, then Tutanota is worth looking into. I like that they have a small free email account, which you can use to test. I did this for a while until I felt confident I could use them. The best part about Tutanota is their price. I would say they are a very affordable solution and offer enough features to make you feel like you're really getting something beyond secure email for your money spent. Cons The two things I could not stand from Tutanota were how slow their app is and how terrible the search is. The search limitation is partially due to how encryption works, so to some extent, I understand why they want to provide a search feature without constantly scanning through all your emails. But then again, Prontonmail figured a way to do it, so I don't see what is missing. While I still have a Tutanota account, I rarely use it simply because I am much happier with other services. Tuta also has applications for all devices and can be used via a browser. All of them are slow to use. So this slowness made me want to use it less and less. Review Source Response from Tutao June 14, 2023 Thanks for rating our encrypted email service, we are happy that you like the level of security and privacy you get with Tutanota. Please note that the search feature works much smoother in our mobile and desktop apps; search in the browser does not work as well due to limitations of the browsers. We hope you understand! PB Pat B. Advisor Information Technology and Services Used the software for: 1-2 years ### "Emails encryption " February 6, 2025 4.0 Pros Easy to encrypt emails while sending to friends and easy to add password recipient use to unlock information Cons No challenges just that they charge a lot per months. Switched from [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[AOL Mail](https://www.capterra.com/p/266984/AOL-Mail/) It has proper dashboard activity which displays work Review Source Response from Tutao February 7, 2025 Hi Pat, thanks you very much for rating our secure email service. Tuta Mail comes at €6/mth for businesses - it might seem expensive if you only use it for end-to-end encrypted emails, but if you make it your main email provider for everything, it is a competitive price, particularly given that you get best-in-class security with quantum-resistant encryption - something that no one else has on offer. Anyway, thanks for choosing Tuta to secure your emails and thanks for the rating! :) BB Balanagameena B. Student Education Management Used the software for: 1-2 years ### "Tutanota user" December 12, 2021 3.0 Pros Privacy and security are to be appreciated. No targeted advertisements. Cons Free version with less storage hence transferring of numerous large files requires to subscribe. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Privacy and security Review Source Response from Tutao June 14, 2023 Thanks for rating our secure email service Tutanota. If you let us know what features exactly are missing, we can use this information to improve further! We have recently added quite a lot of features, so we'd be happy if you could re-visit your review. Thank you! JT Jacob T. Dentist Medical Practice Used the software for: 2+ years ### "Perfect for medical practice" May 29, 2024 5.0 Pros We've used Tutanota for more than two years. During this time, Tutanota was always available and accessible quickly from desktop as well as mobile. We use it to communicate confidentially with our patients (end-to-end encrypted). We have set up a shared mailbox which lets multiple employees access the entire communication history with our patients. This makes our day-to-day work very convenient. Cons In general, the search feature works pretty well in Tutanota, but it lacks support for partial words. This is definitely something that needs improving so that you also find what you are looking for when you don't remember the full email address or have a typo in your search query. Alternatives considered [Proton Mail](https://www.capterra.com/p/201276/ProtonMail/) Reason for choosing Tuta Mail We chose Tutanota over Protonmail due to the better price and the focus on email by Tutanota. Proton is in the process of diversifying to multiple products and does not focus enough development efforts on email anymore. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) We switched for better security. Tutanota has quantum-safe encryption, making sure that all data is confidential. Review Source Response from Tutao May 31, 2024 Thank you very much for reviewing Tuta Mail. We are happy to hear that you like the security and privacy you get with Tuta, and that it's a good Gmail replacement for you. You'll be happy to hear that we plan to improve our search feature to also include partial search in the near future. Best wishes, your Tuta Team. VR Verified Reviewer Aid Worker Non-Profit Organization Management Used the software for: 6-12 months ### "Offers great email features but UX is wanting" November 7, 2022 4.0 Tutanota mail gives me lots of reasons to believe my privacy is near 100% guaranteed. Every feature has high level of security around it. I like it. Pros I have been on a search for more privacy for emails and have tried several email service providers for some time. Tutanota has been a hard one to even want to test because of the unappealing user interface. I cannot pin down exactly what i don’t like; it is probably the background color but also not very intuitive overall UI. It could zero down to personal preference. Much of my use for emails is for feedback sensitive feedback communications where I mostly use contact forms. This is where Tutanota mail supersedes the others. It offers secure encrypted contact forms which have boosted confidence with my contacts. On the forms page, I have been able to easily adapt the forms to notify users that the forms are encrypted. Of most importance is that users are able to put a password in the form and choose to remain anonymous. Cons So far my personal problem with Tutanota is UI/X. Still not very easy to use and feels old. I am taking long to get used to it. I hope future updates will address this. But all said, functionality precedes looks on this one Switched from [RMail](https://www.capterra.com/p/214761/RMail/)[Hushmail](https://www.capterra.com/p/163919/Hushmail/) High level of security features. Review Source Response from Tutao June 14, 2023 Thanks for rating our secure email service, we're glad you like it. We have recently improved UI & UX quite a lot, we'd be happy if you take another look! We also plan to improve the design in general in the near future, stay tuned. SP Santosh P. Digital Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Import feature was sorely missed when I used Tutanota" November 12, 2021 5.0 Love the features, love the proactive customer supoort, love the pricing. Tutanota would likely have retained me if a robust email import tool had been present at the time. Pros I liked that Tutanota has implemented a search feature that uses the local client to decrypt messages and search for keywords in the email body. This means that your email stays zero-knowledge encrypted, yet, you can search through old emails. This is a feature even the bigger fish Protonmail has not been able to implement yet. The pricing was quite reasonable as well. Cons The only, and I mean only, reason I moved away to Protonmail was the email import feature. I was moving from a private server and needed access to old emails. This was a deal breaker for me and i had to choose Protonmail. Else, I would wholeheartedly recommend Tutanota. Switched from [Thunderbird](https://www.capterra.com/p/230507/Thunderbird/) On cloud access. Review Source Response from Tutao June 14, 2023 Thanks for sharing your love, we're glad you like the security and privacy you get with Tutanota! :) You'll be happy to know that we are already working on an import feature and plan to release this in the coming months. Stay tuned! EK Eva K. Senior information agent Construction Used the software for: Less than 6 months ### "Emailing sharing and messaging " October 21, 2023 5.0 Pros Tutanota is software which provides business email at cheap pricing and accepts sharing information. Cons Notification are sent in case of any incoming emails Review Source Response from Tutao October 25, 2023 Thanks for your feedback, we're glad you use Tutanota as your business email service. We strive not just provide the best email experience, but also focus strongly on security and privacy to make sure no one can abuse your data. Stay secure! :) Similar Products Featured