# RedCap Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RedCap Software - reviews, pricing plans, popular comparisons to other Electronic Data Capture products and more. Source: https://www.capterra.com/p/234600/RedCap --- # RedCap Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RedCap ## What is RedCap? REDCap is a secure web application that enables users to build and manage online surveys and databases. The software provides multi-site access so researchers across institutions can utilize databases and surveys. Users have total control to customize projects online or offline and shape databases and surveys. REDCap also includes functionality like branching logic, file uploads, and calculated fields. The software enables automated export procedures to download data to statistical software packages. It also provides audit trails to track data manipulation and user activity. ## What is RedCap used for? [Electronic Data Capture](https://www.capterra.com/electronic-data-capture-software/)[Survey](https://www.capterra.com/survey-software/) Overall rating Based on 27 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RedCap?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://projectredcap.org/software/&name=RedCap) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RedCap 4.5 (27) VS. [4.7 (2,794)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (27) Ease Of Use 4.7 (2,770) Value For Money 4.7 (11) Value For Money 4.5 (2,212) Customer Service 4.6 (9) Customer Service 4.5 (2,041) ## RedCap alternatives [4.7 (38)](https://www.capterra.com/p/10005833/ExpiWell/reviews/) Starting price $3295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (97)](https://www.capterra.com/p/144453/FormAssembly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (24)](https://www.capterra.com/p/10018215/SurveyJS/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/234600/RedCap/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications Reporting/Analytics 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Audit Trail 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Multi-Language 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple languages API Application programming interface that allows for integration with other systems/databases RedCap 14 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Tailored or customizable questions for more targeted and relevant data collection Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Protect sensitive data for digital privacy Distribute a survey via mobile devices Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Practice of collecting data and responses for market research/surveys without an internet connection View and track pertinent metrics to find patterns and gain insights from data Create and manage surveys Modifying a website's URL to enhance readability, branding, or campaign alignment Get Advice We can help you find the software with the features you need. Features 4.4 (27) 4.4 Based on 27 reviews ## Pricing Value for money 4.7 (11) ### Starting price Contact vendor for pricing Free trial available Value for money 4.7 (11) 4.7 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (9) 4.6 Based on 9 reviews ## User reviews Overall rating 4.5 Based on 27 reviews Filter by rating 5(16) 4(9) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent EH Ebaa H. Study coordinator Research ### "RedCap is a good EDC" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 21, 2025 Great experience. I find it very organized and easy to deal with. I like that thewre are separated logs for medical history, concomitant medications, protocol deviations and Adverse events. each form has multiple separate pages to add all data in an organized matter. Pros Forms are well shown and the organization of the outline Cons There is no option of reporting any question as missing answer. Leaving spaces blank can cause confusion of whether this is a missing data can not be collected or can be collected but not done in error. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG Allison G. Therapist Hospital & Health Care ### "Could be much better " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 March 14, 2025 Pros It captures data well. Flexible on the ways you can collect data. Cons It looks outdated, runs much slower compared to other products, and can be difficult to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lydia C. Research Project Manager Research ### "Great Tool for Data Collection" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 21, 2025 Overall, I find REDCap easy to use, intuitive when designing projects, and it provides flexibility for data collection. Pros REDCap makes data collection easy. In my work I especially appreciate the option to collect data asynchronously via the mobile app, especially for research assistants working in areas without Wifi or data connectivity. Cons Some functionality is limited in the mobile app which is a con for more complex projects. Our team has sometimes found the data-syncing process to be confusing when multiple users are working on the same project, which necessitated changes to our study flow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Nishat H. CTP Hospital & Health Care ### "Decent Software" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 August 7, 2024 It is okay, decent software that could be improved but charges a reasonable price Pros It's not as expensive as other sites and can be easy to use for non complex trials Cons Often ran into issues on more complex trials Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO Joshua O. Infrastructure Engineer Information Technology and Services ### "Easy deployment of redcap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 25, 2024 Pros Redcap is always reviewing the version updates to protect the system from vulnerabilities Cons The configurations are easily broken after patch updates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EF Ebony F. Program Coordinator Health, Wellness and Fitness ### "Great tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 23, 2023 Pros I like the customizability of the program and the ability to gather very detailed information. Cons I wish the program was easier to use and the reports were created it with filters or other usable tools built in. Switched from [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PA Pauline A. Research assistant Research ### "RedCap for clinical trials " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 11, 2023 I Liked to use RedCap, it was basic enough for me to follow and fill-in but it captured all the relevant information required. Pros I found RedCap very straightforward to use, nice sequence of click boxes. Cons Logging in after a break of 5 mins, not sure if it was our companies IT set-up but had to re sign-in too often. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC James c. Research Technician. Research ### "Saves time and money by fitting our groups needs for data capture. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2023 Pros Being able to verify data and lock forms means we are able to avoid time consuming QC on paper based inventory forms. Cons The overall appearance of the platform could do with an upgrade. The design is dated and can seem cluttered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Ashleigh H. Research Assistant Research ### "Secured the way we work " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2023 Pros You can track participant visits and see who has entered data if a query was to arise which saves so much time. The export function can specifically export certain data sets making it easy for data analysis. The fact that each form can be locked provides us with an extra layer of protection of our data. Cons It would be good to have an app for iPads or tablets for easy lab use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jitka V. Team Leader Government Administration ### "REDCap" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 2, 2023 I consider REDCap as a very powerful tool for surveys. Pros It is quite easy to create simple survey but REDCap includes also many additional modules which can help to make the survey more proffesional. I am sure that I don't even know about many functions available. I have always found everything I needed among the features available in REDCap. Cons I don't really like the overall look of REDCap surveys. It also takes quite a long time to make a survey as desired (using branching logic). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/234600/RedCap/reviews/) Popular comparisons [Jotform vs RedCap](https://www.capterra.com/compare/158456-234600/JotForm-4-0-vs-RedCap)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)