# Planned Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Planned Software - reviews, pricing plans, popular comparisons to other Event Booking products and more.

Source: https://www.capterra.com/p/234623/Planned

---

# 

 Planned Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Planned

## What is Planned?

Planned is a next-generation strategic meetings management platform that makes event management easier and less expensive. Using Planned, anyone in your organization can book corporate events of all sizes, on-site and off-site. Planners get to book from 230,000+ venues and vendors on our marketplace, automatically collect supplier quotes using AI, and pay directly through Planned. Meanwhile, procurement teams get to set up custom policies and reporting, gaining control and visibility.

## What is Planned used for?

[Event Booking](https://www.capterra.com/event-booking-software/)[Event Management](https://www.capterra.com/event-management-software/)[Meeting](https://www.capterra.com/meeting-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Planned?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://planned.com/&name=Planned)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Planned

4.7 (12)

VS.

[4.4 (65)](https://www.capterra.com/p/232490/EMS-Scheduling-Software/reviews/)

Starting Price

Contact vendor

Starting Price

$9000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (12)

Ease Of Use

4.0 (65)

Value For Money

4.6 (7)

Value For Money

4.0 (51)

Customer Service

4.8 (10)

Customer Service

3.7 (54)

## Planned alternatives

Highest Rated

[4.8 (78)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (54)](https://www.capterra.com/p/130158/EventsAIR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/234623/Planned/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendee Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Booking Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Customizable Forms

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Electronic Payments

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Event Calendar

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A list of events with their respective dates

Event Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Planned 37 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access event or meeting agenda online

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Manage, organize, and store contact information

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Create and send email blasts/campaigns

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Public or private sharing of digital files such as documents, audio/video, images, and more

Manage the process of planning and scheduling meetings, including agenda creation

Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing

Accept and process online payment transactions

Accept, record, and reconcile financial transactions

Receive data and information in real time

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Book and manage rooms at an event

Plan availability and assign specific time slots for tasks and resources

Allow users to access multiple services after entering their login credentials once

Gauge satisfaction and receive information for improvement and success

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Features

4.4 (12)

4.4

Based on 12 reviews

## Pricing

Value for money

4.6 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (7)

4.6

Based on 7 reviews

## Support, customer service and training options

Customer Service

4.8 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (10)

4.8

Based on 10 reviews

## User reviews

Overall rating

4.7

Based on 12 reviews

Filter by rating

5(9)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KT

Kyara T.

Executive Assistant

Cosmetics

### "I had a great experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2023

I loved the experience. It made booking so much easier for me and the process was seamless. Even the things I didn't know, the staff walked me through the entire process.

Pros

it cut out a lot of the communication I needed to do

Cons

contact phone numbers as it got closer to event for emergency use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FB

Francine B.

Executive Assistant

Financial Services

### "Great Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 20, 2023

\[sensitive content hidden\] was very attentive to the issues, and seemed to be available all the time; which was VERY helpful.She was creative in her ideas and resourceful

Pros

\[sensitive content hidden\] was exceptional. She was very timely in her responses and acknowledged all matters.

Cons

the token payment method- it is a little awkward

Reasons for choosing Planned

i had initially chosen KAPOW because i used them last year. They never even responded. I had a choice - per my firm, and i chose Planned because KAPOW didn't bother to respond. PLANNED was right on it- we were very happy with the service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Sarah L.

Event Manager

Consumer Services

### "The Best!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 20, 2023

A pleasant experience. Everyone is professional, collaborative, and helpful

Pros

A very professional team - Always on point and focus on excellent customer service.

Cons

Continue doing what you're doing. It has been a pleasure working with the team. I would say continue the good work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Evie D.

Senior Executive Assistant

Accounting

### "New York Event"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 11, 2023

Pros

Planned allowed me to use my time for other things while they worked on my event.

Cons

I cannot think of anything I did not like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Alma G.

Event Coordinator

Events Services

### "Great team and great work!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 25, 2022

Overall great experience.

Pros

It is easy to use to communicate and talk to potential clients while making the process of booking events even easier with clients.

Cons

I think we can work on visual presentation!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2022

Hi Alma, we're really happy to see your feedback and that you've had a great experience using the platform! We look forward to continuing our great partnership and planning more incredible events alongside you and your team.

GB

Greg B.

Executive Creative Producer

Events Services

### "A necessary digital tool for the next generation of event planners."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 9, 2021

Pros

The 360 virtual venue tour feature truly gives you an immersive planning POV when it comes to mapping out the guest experience.

Cons

Finding it challenging to send/receive documents through the inbox messaging feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2021

Hey Greg, thank you for sharing your feedback with us! Your feedback has been shared with the product team, and they are currently working on a solution to ensure that the UX for sharing documents is seamless. We'd love to share this solution with you shortly to hear your thoughts! We're looking forward to planning more great events with you soon.

GB

Geneve B.

Marketing Manager

Computer & Network Security

### "Amazing platform and team! Definetly recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2021

Pros

Very nice user-friendly platform. I always turn to Planned for events I book and manage, for all size or type! Super useful to find vendors and unique locations, that are different than the typical hotel ballroom. The team is also awesome and very helpful team in supporting my events, and recommending the best venues and vendors!

Cons

I cannot think of any cons, I am very satisfied with this software and added filters to help navigate and find the best venues and vendors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2021

Hi Geneve, we're really happy to see your feedback as you've been a long time Planned user at this point! Given all the events you've worked on in Planned, we're so thrilled to see that you love the platform. We're looking forward to all the future events we will collaborate on.

AF

antoine f.

accountant

Accounting

### "Great app! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 4, 2021

Pros

lots of listings so I was able to find the perfect fit for my event

Cons

The iphone app is not yet available so I had to be helped by a planned employee to book my event

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2021

Hi Antoine, We're so glad to hear that you found what you were looking for in the Planned marketplace! We pride ourselves on having such an expansive marketplace filled with so much talent. Thank you for the feedback and we're excited to continue to revolutionize the event planning industry alongside you and your team.

AG

Antoine G.

Management Trainee

Cosmetics

### "Great support & Time saving"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2021

Great because of customer service

Pros

Sofia is great to support me in the planning of events. She can book hotels, pay suppliers quicker and easier, etc.

Cons

Nothing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 1, 2021

Hi Antoine, We're so thrilled you've had a great experience with Planned! Sofia is an incredible Account Manager and provides great support for our clients. We're looking forward to continuing to plan great events with you and your team moving forward.

HM

Hugo M.

Sales director

Events Services

### "Review form a the supplier side"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2021

We liked the experience of the platform. We worked on an event with a client and it went well overall using the platform. We'd like to be able to get more in touch with the client (telephone, email, meeting at the event site, etc) because communication is essential while planning an event and for the supplier, it is hard to work via a chat only...

Pros

As a supplier on the platform, we really like the main goal of the platform which is to connect the buyers with the supplier easily.

Cons

We are not able to modify our profile yet and we would like to be able to fix our description and photos so we can update our presentation. Also, as a supplier, different people in our team have to talk with the client so we didn't like the fact that we can't have different team members in our team that can connect and get notified on the platform.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 27, 2021

Hey Hugo, we're really happy to see your feedback.  We'd like to share some comments on it: we're currently working on implementing the ability for our partners to edit their own listings because we recognize how important this capability is. As well, the Planned team can add multiple team members to a vendor account, so we'll reach out to you and make those additions today! We look forward to continuing our great partnership with you and your team! 

[View all Reviews](https://www.capterra.com/p/234623/Planned/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)