# Sitecore Experience Platform Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Sitecore Experience Platform Software - reviews, pricing plans, popular comparisons to other Content Marketing products and more.

Source: https://www.capterra.com/p/234682/Sitecore-Experience-Platform/pricing

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# 

 Sitecore Experience Platform Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Sitecore Experience Platform

## What is Sitecore Experience Platform?

It is a content marketing solution that helps businesses create content, manage campaigns, conduct experience analytics, and more.

## What is Sitecore Experience Platform used for?

[Web Content Management](https://www.capterra.com/web-content-management-software/)[Content Marketing](https://www.capterra.com/content-marketing-software/)[Digital Experience Platforms (DXP)](https://www.capterra.com/dxp-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Sitecore Experience Platform

4.4 (5)

VS.

[4.5 (48)](https://www.capterra.com/p/168433/Kontent/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (5)

Ease Of Use

4.4 (48)

Value For Money

4.4 (5)

Value For Money

4.2 (42)

Customer Service

3.6 (5)

Customer Service

4.7 (43)

## Sitecore Experience Platform alternatives

[4.6 (88)](https://www.capterra.com/p/201318/HubSpot-CMS/reviews/)

Starting price

$15.00

Per User, Per Month

Highest Rated

[Shopamine](https://www.capterra.com/p/10008735/Shopamine/)

[5.0 (30)](https://www.capterra.com/p/10008735/Shopamine/reviews/)

Starting price

$345.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10008735/Shopamine/)

[Webiny](https://www.capterra.com/p/121388/Webiny/)

[4.6 (73)](https://www.capterra.com/p/121388/Webiny/reviews/)

Starting price

$9.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/121388/Webiny/)

[Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/)

[4.8 (31)](https://www.capterra.com/p/264956/Wix-Enterprise/reviews/)

Starting price

$19.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/264956/Wix-Enterprise/)

[View all alternatives](https://www.capterra.com/p/234682/Sitecore-Experience-Platform/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

4.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Reporting & Statistics

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Campaign Analytics

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Campaign Planning

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan and strategize marketing campaigns

Content Library

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Centralized repository to store content and assets

Content Management

5.0 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Sitecore Experience Platform 12 features

Tools for the systematic analysis of various types of data or statistics

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Distributing content through various platforms or channels

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Personalize delivered content based on characteristics, preferences, behavior or other data across the network

Assemble applications and processes by dragging over and arranging pre-built components

Allows for businesses to run a variety of different campaigns across different channels

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Addition of necessary external data, applications, tools, or features

Get Advice

We can help you find the software with the features you need.

Features

4.6 (5)

4.6

Based on 5 reviews

## Pricing

Value for money

4.4 (5)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (5)

4.4

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (5)

3.6

Based on 5 reviews

## User reviews

Overall rating

4.4

Based on 5 reviews

Filter by rating

5(2)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CG

Chiara G.

digital marketing coordinator

Mechanical or Industrial Engineering

### "Best CMS ever!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 18, 2024

I worked with Sitecore for over 4 years, it's a great CMS, the best I've ever had. The level of customization is incredible, it never experience blackouts, the user interface is amazing even for those who have zero coding knowledge. I miss it so much!

Pros

The customization is great, the user interface is great, you don't need to be a developer to get to know to use this CMS perfectly

Cons

I don't recall having something I did not like

Alternatives considered

[Drupal](https://www.capterra.com/p/119594/Drupal/)

Reasons for choosing Sitecore Experience Platform

For the high level of Customization that was not possible with the other ones

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PC

Philip C.

Web Developer

Consumer Goods

### "Extremely robust CMS platform with "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 15, 2023

Overall cost is somewhat high compared to competitors, but the tool is extremely advanced. Certain customizations can be difficult if there isn't good documentation already out there, but Sitecore support is very helpful for the most part. Willing to work you unless the feature at hand has extensive customization.

Pros

The flexibility in creating components and templates is extremely robust once you understand how things work together. From a dev perspective, there are tons of customization options that can be handled via config settings or custom code.

Cons

The learning curve for new users can be high, especially without formal certification or training. Oftentimes temporary users (e.g. internals or temp help) do not have time to fully learn the ropes by the end of their duration.

Alternatives considered

[Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/)

Reasons for choosing Sitecore Experience Platform

Business wanted a best-in-class CMS experience that could handle a variety of use cases and scenarios. Wanted an easy-to-use system for content authors to be able to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BT

Bhushan T.

Marketing Communication Specialist

Chemicals

### "Best Website Content Management (CMS) Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 6, 2022

Sitecore is the best cms tool for managing multi-languages and multiple timezone websites, such as e-commerce, content, informative, data etc websites.its an easy and useful tool that requires minimum training and the team can work smoothly

Pros

Saas-based CMS tool for managing large-scale of websites and product libraries

Cons

sometimes tool gets stuck while working and faced work loss

Switched from

[Drupal](https://www.capterra.com/p/119594/Drupal/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

large scale content management and big product library management

Alternatives considered

[Drupal](https://www.capterra.com/p/119594/Drupal/)

Reasons for choosing Sitecore Experience Platform

Cost and multi languages factors

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Denise W.

Marketing Specialist

Marketing and Advertising

### "Sitecore's Capabilities for Automation and Transformation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 31, 2022

Sitecore has always been adaptable, providing hosting in either on-premise data centers or in the cloud to match the demands of their customers. However, the company has recently made a concerted effort to promote its cloud-based hosting. This conforms to market standards and is a huge relief for businesses who don't want to add yet another software suite to the ones their IT departments already have to maintain.

Pros

When working with customers, we often implement Sitecore. The majority of these deployments have been enterprise-wide, multi-business-unit efforts in which all of the company's divisions and marketing arms use Sitecore to run their external websites and collaborate on digital marketing for their customers. Occasionally, it has been employed just inside certain divisions of a company.

Cons

While it's possible to make edits, the UI isn't as user-friendly as what you'd find with other competing products. The Sitecore editing user interface might be more intuitive. It would be great if Sitecore wasn't simply cloud-hosted but also completely managed.

Switched from

[SproutLoud](https://www.capterra.com/p/120609/SproutLoud/)

[Bloomreach](https://www.capterra.com/p/173203/Bloomreach/)

Sitecore is a viable option for businesses who are serious about using the platform's powerful digital marketing features to their advantage. Companies who aren't ready to take use of Sitecore's full suite of features, or are simply in the market for a content management system, may find more cost-effective alternatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andrew H.

Software Engineer

Computer Software

### "The best CMS for .Net based websites"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 8, 2022

Pros

The ability to control the website content in different versions and languages easily without editing or changing code Also the easy way to have user analytics to review the statistics and the most visited parts in the website

Cons

Its some how difficult in its deployment and needs to be more easy in deployment

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Using PHP for coding

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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