--- title: "AWS Shield Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AWS Shield Software - reviews, pricing plans, popular comparisons to other DDoS Protection products and more." source_url: "https://www.capterra.com/p/234683/AWS-Shield/" page_type: "product" language: "en" --- # AWS Shield Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) AWS Shield ## What is AWS Shield? DDoS protection solution that helps manage, block and respond to incidents. ## What is AWS Shield used for? [DDoS Protection](https://www.capterra.com/ddos-protection-software/)[Vulnerability Management](https://www.capterra.com/vulnerability-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AWS Shield?[Manage this product listing](https://www.g2.com/products/aws-shield/claim_requests/new?auto=true) ## AWS Shield Overview Updated August 2026 AI summary AWS Shield provides cloud-based DDoS protection and vulnerability management for businesses of all sizes, offering web traffic monitoring, alerts, dashboards, and IT incident management. Its reporting and analytics features support tracking of attack trends and security events, while deployment as SaaS or web-based software enables organizations to monitor and respond to threats with minimal infrastructure overhead. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AWS Shield 4.3 (3) VS. [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.8 (239) Value For Money 4.3 (3) Value For Money 4.9 (226) Customer Service 4.7 (3) Customer Service 4.8 (212) ## AWS Shield alternatives [4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (66)](https://www.capterra.com/p/231180/Heimdal-Patch--Asset-Management/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [ManageEngine Vulnerability Manager Plus](https://www.capterra.com/p/185510/ManageEngine-Vulnerability-Manager-Plus/) [4.7 (43)](https://www.capterra.com/p/185510/ManageEngine-Vulnerability-Manager-Plus/reviews/) Starting price $695.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185510/ManageEngine-Vulnerability-Manager-Plus/) ## FAQs about AWS Shield Features and Usability ### What are the key features of AWS Shield? AWS Shield offers web traffic monitoring, monitoring, alerts/notifications, and activity dashboards for tracking application traffic and events. It also includes reporting/analytics, API access, IT incident management, and vulnerability assessment, vulnerability scanning, and vulnerability management for identifying and managing security issues across protected resources. Getting Started and Support ### What training and onboarding options does AWS Shield offer? AWS Shield provides documentation to help teams get started. Documentation offers written reference material for reviewing setup steps, understanding features, and checking guidance as needed during onboarding and ongoing use. Getting Started and Support ### What customer support options does AWS Shield offer? AWS Shield provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users direct help and self-service guidance for setup and protection questions. No reviewer feedback about support experience is available, so no claims about response time or helpfulness can be made. ## Features AI summary Based on 116 DDoS Protection reviews Not all DDoS Protection products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **IT Incident Management** (**86%** of reviewers rated this feature as critical) - **Threat Intelligence** (**68%**) - **Alerts/Notifications** (**42%**) AWS Shield includes **IT Incident Management** and **Alerts/Notifications**, giving teams a way to respond to attacks quickly and stay informed as issues develop. However, it does not include **Threat Intelligence**. Instead, it offers **Dashboard** (**55%**) and **Reporting/Analytics** (**37%**), which help teams monitor activity, review attack trends, and make better security decisions over time, helping businesses reduce disruption and respond faster to DDoS events. IT Incident Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage incidents related to outages or breaches in functionality of IT systems Alerts/Notifications 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Vulnerability Assessment 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. AWS Shield 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Vulnerability Assessment: The process of identifying, quantifying, and prioritizing the vulnerabilities in a system. - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web Traffic Monitoring: Monitor the IP addresses of the incoming traffic --- Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 4.3 (3) Value for money 4.3 (3) 4.3 Based on 3 reviews ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(2) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent FQ Franco Q. developer Internet ### "AWS Shield developer" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 February 9, 2024 Pros easy to use since it is detailed in the manual as well as video descriptions Cons AWS has the best ways to use costs/time in its tools, so it's easy to shut down systems during downtime. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Sakthi A. System Administrator Information Technology and Services ### "Best DDOS protection tool in AWS Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2023 Good service for website security in AWS Pros AWS Shield Standard using for our website to secure from DDOS attacks and protect from web vulnerabilities using web application firewall service. Its protect our website goes down due to attacks. Cons Based on our usage AWS Shield help and secure our websites for specific services only. Need to secure more services in AWS using shield. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Anmol D. CyberSecurity Analyst Information Technology and Services ### "AWS Shield" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2023 Pros I used this service for 2 years for DDOS protection because many times AWS Waf is not able to stop DDOS attack It also reduces the pricing of CPU utilization of instances that increase from attack Cons The pricing is very high as compared to other DDOS protection tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.