# Snoball Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Snoball Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/234699/Snoball --- # Snoball Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Snoball ## What is Snoball? Snoball is a word-of-mouth marketing platform that helps businesses automate referrals, build online reputation, and collect customer reviews. It enables teams to integrate the solution with CRM systems to leverage customer experiences effectively. Snoball offers three core solutions, including referrals, reputation marketing, and reviews. Snoball provides onboarding and ongoing support through a dedicated results coach, guiding users from setup to campaign implementation. It serves as a centralized dashboard for marketing, sales, and customer teams to monitor and manage word-of-mouth efforts. ## What is Snoball used for? [Referral](https://www.capterra.com/referral-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $549 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Snoball?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://snoball.com/&name=Snoball) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Snoball 5.0 (5) VS. [5.0 (154)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting Price $549 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.9 (154) Value For Money 5.0 (5) Value For Money 4.8 (147) Customer Service 5.0 (5) Customer Service 5.0 (146) ## Snoball alternatives [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (226)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (46)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/234699/Snoball/alternatives/) ## FAQs about Snoball Features and Usability ### What are the key features of Snoball? Snoball offers referral tracking and referral templates, plus review generation, review request, review monitoring, and review sharing. It also includes campaign management and scheduling, rewards management, lead capture and lead management, campaign analytics, real-time reporting, alerts/notifications, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Snoball starts with a free plan that includes basic review collection and reputation marketing features, plus a free trial. The Pro plan costs $549 per month as a flat rate and adds more review and reputation tools. A Pro + Referrals plan is also available, with pricing not listed. Integrations ### Which third-party tools and platforms does Snoball integrate with? Snoball connects natively to NetSuite, Adobe Comp, HubSpot CRM, SalesforceIQ, and Zoho CRM. These integrations cover finance, design, and CRM workflows, giving Snoball connections to core business systems and sales data tools. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Snoball offer? Snoball provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online training support guided setup, while documentation and videos offer reference material and self-paced learning for reviewing features and steps as needed. Getting Started and Support ### What customer support options does Snoball offer? Snoball provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to get answers and resolve issues, from self-service articles to direct assistance. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Referral Tracking 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Third-Party Integrations 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Customizable Templates 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Performance Metrics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting & Statistics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Snoball 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Create and send email blasts/campaigns For customer referral programs / referral marketing products Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Observe and track the demand, usage, progress or quality of a system, product, or user Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Analyze and gain insights into data in real-time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Customizable templates for referral documents, emails, and sharable links Log and store the source of contacts/leads Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Allows businesses to request reviews from their customers Strategize and implement rewards for returning customers, employees and other members Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Optimize and manage the search engine optimization efforts for a website or digital content Send messages via SMS Market event via social media tools Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes An extended application or connector that enables users to perform additional services with their current set of tools Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial Free Version Pro $549.00 Flat Rate,Per Month It includes: - Removal of Ads - Product Overview Page - Unlimited Text Solicitations - 1,500 Phone Solicitations / Month - 2 Video Testimonials Solicitations / Month - Infographic Asset Builder - Review Widget Library - Post-Review Customization - Personal Profile for Reps - Awards & Badges for Reps - Quick Endorsement Request Tool - Google Reviews from Endorsement Requests Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PV Pablo V. Director of Sales Renewables & Environment ### "Snoball is a Must Have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 I wholeheartedly recommend Snoball to any business looking to safeguard and elevate its online reputation. Their expertise, professionalism, and commitment to excellence make them a valuable partner. Pros What sets Snoaball apart is its commitment to delivering tangible results. Thanks to their efforts, I've seen a noticeable improvement in ou brand's online reputation, reflected in increased positive reviews, enhanced customer sentiment, and ultimately, improved business performance and referrals. Cons I have not had any issues with Snoball. Their team is extremely helpful and responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jeremy N. CEO Renewables & Environment ### "Essential to EVERY business!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 We have nothing but glowing things to say about Snoball. We will continue to be clients for years to come. The Snoball Effect is real! Pros Snoball allows all our sales team to get referrals and reviews effortlessly! The process was extremely easy to set up and it's completely automated. This should be a core pillar of ANY business regardless of size or scope!!! Cons It's very hard to find anything we don't like about Snoball. Everyone in the entire organization is top rate. We just wish we knew about it sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Ethan H. VP Renewables & Environment ### "Great Company to Work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2024 Pros Easy Set Up with their Team Easy Tracking Great Data from their referrals team Cons Not really any cons. For a marketing org they truly go above and beyond what you get any where else. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC CASSANDRA C. Administration Construction ### "Snoball Rocks " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2024 Their seamless collaboration and dedication have greatly contributed to maintaining health connections with our customer. Pros Their efficiency and teamwork have made the entire experience commendable. Cons I have not had any issue with Snoball and do to the strong relationship, I don't foresee any in the further either. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG chris G. email specialist Financial Services ### "customer service is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 8, 2024 it's been great. aside from limitations of the platform (which \[sensitive content hidden\] has been able to help with in terms of pulling data), i've really loved it. Pros \[sensitive content hidden\] has been great with helping get our company profile setup and overall strategy. he's also been super helpful with managing reviews and creating review campaigns Cons platform is a bit bare and hard to see insights/data on anything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.