# Snoball Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Snoball Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/234699/Snoball

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# 

 Snoball Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Snoball

## What is Snoball?

Snoball is a word-of-mouth marketing platform that helps businesses automate referrals, build online reputation, and collect customer reviews. It enables teams to integrate the solution with CRM systems to leverage customer experiences effectively. Snoball offers three core solutions, including referrals, reputation marketing, and reviews. Snoball provides onboarding and ongoing support through a dedicated results coach, guiding users from setup to campaign implementation. It serves as a centralized dashboard for marketing, sales, and customer teams to monitor and manage word-of-mouth efforts.

## What is Snoball used for?

[Referral](https://www.capterra.com/referral-software/)[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$549

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Snoball?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://snoball.com/&name=Snoball)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Snoball

5.0 (5)

VS.

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$549

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (5)

Ease Of Use

4.6 (1,416)

Value For Money

5.0 (5)

Value For Money

4.4 (1,220)

Customer Service

5.0 (5)

Customer Service

4.6 (1,369)

## Snoball alternatives

[4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (152)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/234699/Snoball/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Referral Tracking

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

Third-Party Integrations

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Customizable Templates

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Performance Metrics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting & Statistics

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Snoball 36 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Create and send email blasts/campaigns

For customer referral programs / referral marketing products

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Observe and track the demand, usage, progress or quality of a system, product, or user

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Customizable templates for referral documents, emails, and sharable links

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Allows businesses to request reviews from their customers

Strategize and implement rewards for returning customers, employees and other members

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

Send messages via SMS

Market event via social media tools

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

An extended application or connector that enables users to perform additional services with their current set of tools

Features

5.0 (5)

5.0

Based on 5 reviews

## Pricing

Value for money

5.0 (5)

Free Trial

Free Version

Pro

$549.00

Flat Rate,Per Month

It includes:

-   Removal of Ads
-   Product Overview Page
-   Unlimited Text Solicitations
-   1,500 Phone Solicitations / Month
-   2 Video Testimonials Solicitations / Month
-   Infographic Asset Builder
-   Review Widget Library
-   Post-Review Customization
-   Personal Profile for Reps
-   Awards & Badges for Reps
-   Quick Endorsement Request Tool
-   Google Reviews from Endorsement Requests

Value for money

5.0 (5)

5.0

Based on 5 reviews

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

5.0

Based on 5 reviews

Filter by rating

5(5)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PV

Pablo V.

Director of Sales

Renewables & Environment

### "Snoball is a Must Have"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2024

I wholeheartedly recommend Snoball to any business looking to safeguard and elevate its online reputation. Their expertise, professionalism, and commitment to excellence make them a valuable partner.

Pros

What sets Snoaball apart is its commitment to delivering tangible results. Thanks to their efforts, I've seen a noticeable improvement in ou brand's online reputation, reflected in increased positive reviews, enhanced customer sentiment, and ultimately, improved business performance and referrals.

Cons

I have not had any issues with Snoball. Their team is extremely helpful and responsive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JN

Jeremy N.

CEO

Renewables & Environment

### "Essential to EVERY business!!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2024

We have nothing but glowing things to say about Snoball. We will continue to be clients for years to come. The Snoball Effect is real!

Pros

Snoball allows all our sales team to get referrals and reviews effortlessly! The process was extremely easy to set up and it's completely automated. This should be a core pillar of ANY business regardless of size or scope!!!

Cons

It's very hard to find anything we don't like about Snoball. Everyone in the entire organization is top rate. We just wish we knew about it sooner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EH

Ethan H.

VP

Renewables & Environment

### "Great Company to Work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2024

Pros

Easy Set Up with their Team Easy Tracking Great Data from their referrals team

Cons

Not really any cons. For a marketing org they truly go above and beyond what you get any where else.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

CASSANDRA C.

Administration

Construction

### "Snoball Rocks "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2024

Their seamless collaboration and dedication have greatly contributed to maintaining health connections with our customer.

Pros

Their efficiency and teamwork have made the entire experience commendable.

Cons

I have not had any issue with Snoball and do to the strong relationship, I don't foresee any in the further either.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

chris g.

email specialist

Financial Services

### "customer service is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 8, 2024

it's been great. aside from limitations of the platform (which \[sensitive content hidden\] has been able to help with in terms of pulling data), i've really loved it.

Pros

\[sensitive content hidden\] has been great with helping get our company profile setup and overall strategy. he's also been super helpful with managing reviews and creating review campaigns

Cons

platform is a bit bare and hard to see insights/data on anything

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)