--- title: "Snoball Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Snoball Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/234699/Snoball/" page_type: "product" language: "en" --- # Snoball Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Snoball ## What is Snoball? Snoball is a word-of-mouth marketing platform that helps businesses automate referrals, build online reputation, and collect customer reviews. It enables teams to integrate the solution with CRM systems to leverage customer experiences effectively. Snoball offers three core solutions, including referrals, reputation marketing, and reviews. Snoball provides onboarding and ongoing support through a dedicated results coach, guiding users from setup to campaign implementation. It serves as a centralized dashboard for marketing, sales, and customer teams to monitor and manage word-of-mouth efforts. ## What is Snoball used for? [Referral](https://www.capterra.com/referral-software/)[Review Management](https://www.capterra.com/review-management-software/)[Customer Advocacy](https://www.capterra.com/customer-advocacy-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $549 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Snoball?[Manage this product listing](https://www.g2.com/products/best-company-snoball/claim_requests/new?auto=true) ## Snoball Overview Updated September 2026 AI summary Snoball is a cloud-based review management and referral platform designed for small businesses, midsize companies, and enterprises seeking to boost and monitor their online reputation. It offers campaign management, review request and monitoring, sentiment analysis, dashboards, and response tools, along with referral tracking and incentive management. Integrations with major CRMs and analytics features support customer engagement and reputation workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Snoball 5.0 (5) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $549 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.7 (707) Value For Money 5.0 (5) Value For Money 4.5 (619) Customer Service 5.0 (5) Customer Service 4.6 (654) ## Snoball alternatives Highest Rated [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Yotpo](https://www.capterra.com/p/144389/Yotpo/) [4.5 (377)](https://www.capterra.com/p/144389/Yotpo/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144389/Yotpo/) [NiceJob](https://www.capterra.com/p/142037/NiceJob/) [4.9 (203)](https://www.capterra.com/p/142037/NiceJob/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142037/NiceJob/) [ClientCircle](https://www.capterra.com/p/141002/Rocket-Referrals/) [4.9 (121)](https://www.capterra.com/p/141002/Rocket-Referrals/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141002/Rocket-Referrals/) ## FAQs about Snoball Features and Usability ### What are the key features of Snoball? Snoball offers referral tracking, review generation, review request, review monitoring, and review sharing for reputation workflows. It also includes campaign management, incentive management, lead capture, conversion tracking, and rewards management. Reporting features cover campaign analytics, real-time analytics, performance metrics, dashboards, alerts/notifications, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Snoball starts with a free version, and the Pro plan costs $549 per month flat rate. Pro + Referrals is also available, but its price is not listed. The Free plan includes basic review collection tools, while Pro adds more solicitation and reputation marketing features. Integrations ### Which third-party tools and platforms does Snoball integrate with? Snoball integrates with HubSpot CRM, Zoho CRM, and NetSuite. These connections cover core CRM and ERP workflows, giving teams options for account tracking and customer data management across sales and finance systems. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Snoball offer? Snoball provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person training and live online sessions offer guided instruction, while documentation and videos give teams self-paced reference material for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Snoball offer? Snoball provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. These channels give users several ways to get help and find answers, with self-service options for common questions and direct contact for more specific issues. No reviewer feedback is available to describe support responsiveness or helpfulness. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Snoball supports **Review Request** and **Review Monitoring**, giving teams a way to ask customers for reviews and keep track of what is being said across review channels. However, it does not include **Feedback Management**. These features help businesses increase review volume, stay aware of customer sentiment, and respond more effectively to their online reputation. Review Request 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Campaign Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Referral Tracking 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Log and store the source of contacts/leads Third-Party Integrations 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Customizable Templates 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Snoball 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Marketing: Create and send email blasts/campaigns - For Customer Referrals: For customer referral programs / referral marketing products - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Referral Templates: Customizable templates for referral documents, emails, and sharable links - Referral Tracking: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Request: Allows businesses to request reviews from their customers - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - SMS Messaging: Send messages via SMS - Social Promotion: Market event via social media tools - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/234699/Snoball/pricing/) Pro $549.00 Flat Rate,Per Month It includes: - Removal of Ads - Product Overview Page - Unlimited Text Solicitations - 1,500 Phone Solicitations / Month - 2 Video Testimonials Solicitations / Month - Infographic Asset Builder - Review Widget Library - Post-Review Customization - Personal Profile for Reps - Awards & Badges for Reps - Quick Endorsement Request Tool - Google Reviews from Endorsement Requests Pro + Referrals Contact Vendor for Pricing It includes: - Messaging - Admin Controls - Dedicated Referral Desk - Automation & Integrations - Quick Referral Request Tool - Messaging for Reps - Show Me on Google Toggle for Reps - Contact Management Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PV Pablo V. Director of Sales Renewables & Environment ### "Snoball is a Must Have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 I wholeheartedly recommend Snoball to any business looking to safeguard and elevate its online reputation. Their expertise, professionalism, and commitment to excellence make them a valuable partner. Pros What sets Snoaball apart is its commitment to delivering tangible results. Thanks to their efforts, I've seen a noticeable improvement in ou brand's online reputation, reflected in increased positive reviews, enhanced customer sentiment, and ultimately, improved business performance and referrals. Cons I have not had any issues with Snoball. Their team is extremely helpful and responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jeremy N. CEO Renewables & Environment ### "Essential to EVERY business!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 We have nothing but glowing things to say about Snoball. We will continue to be clients for years to come. The Snoball Effect is real! Pros Snoball allows all our sales team to get referrals and reviews effortlessly! The process was extremely easy to set up and it's completely automated. This should be a core pillar of ANY business regardless of size or scope!!! Cons It's very hard to find anything we don't like about Snoball. Everyone in the entire organization is top rate. We just wish we knew about it sooner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Ethan H. VP Renewables & Environment ### "Great Company to Work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2024 Pros Easy Set Up with their Team Easy Tracking Great Data from their referrals team Cons Not really any cons. For a marketing org they truly go above and beyond what you get any where else. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC CASSANDRA C. Administration Construction ### "Snoball Rocks " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2024 Their seamless collaboration and dedication have greatly contributed to maintaining health connections with our customer. Pros Their efficiency and teamwork have made the entire experience commendable. Cons I have not had any issue with Snoball and do to the strong relationship, I don't foresee any in the further either. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG chris G. email specialist Financial Services ### "customer service is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 8, 2024 it's been great. aside from limitations of the platform (which \[sensitive content hidden\] has been able to help with in terms of pulling data), i've really loved it. Pros \[sensitive content hidden\] has been great with helping get our company profile setup and overall strategy. he's also been super helpful with managing reviews and creating review campaigns Cons platform is a bit bare and hard to see insights/data on anything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.