--- title: "Pi. Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pi. Software - reviews, pricing plans, popular comparisons to other Risk Management products and more." source_url: "https://www.capterra.com/p/234747/Paytm/" page_type: "product" language: "en" --- # Pi. Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pi. ## What is Pi.? Introducing Pi, our best-in-class fraud detection software. Pi is an ML-driven decision-making engine that dynamically personalizes and manages risk for individual users throughout their lifecycle so that businesses can shoulder the burden of risk more easily and proactively pursue their growth strategies Make risk decisions twice as fast as the industry average, adjust rules easily and code-free, and proactively stop future threats with smart auto-adjusting models and machine learning rules. ## What is Pi. used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 3% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pi.?[Manage this product listing](https://www.g2.com/products/pi-by-paytm/claim_requests/new?auto=true) ## Pi. Overview Updated September 2026 AI summary Pi. offers businesses of all sizes tools for payment processing, fraud detection, and risk management, supporting secure ACH transactions and transaction monitoring. Its platform provides real-time data, analytics, and reporting, with features like an activity dashboard, alerts, and API access. Pi. is accessible via cloud and web-based deployment across major operating systems, fitting varied organizational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pi. 4.4 (39) VS. [4.7 (7)](https://www.capterra.com/p/10007267/ThirdLine/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (39) Ease Of Use 4.6 (38) Value For Money 4.5 (31) Value For Money 4.8 (33) Customer Service 3.9 (35) Customer Service 5.0 (37) ## Pi. alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Serrala Suite](https://www.capterra.com/p/177698/Serrala-Suite/) [4.2 (38)](https://www.capterra.com/p/177698/Serrala-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177698/Serrala-Suite/) [Plaid](https://www.capterra.com/p/174384/Plaid/) [4.4 (106)](https://www.capterra.com/p/174384/Plaid/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174384/Plaid/) [Tipalti](https://www.capterra.com/p/236980/Tipalti/) [4.5 (179)](https://www.capterra.com/p/236980/Tipalti/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236980/Tipalti/) ## FAQs about Pi. Overview ### Which roles and teams benefit most from Pi.? Pi. benefits recruiters, HR teams, and hiring managers who need faster candidate screening and communication. Students, educators, and researchers use it to support learning and information analysis, while product, engineering, marketing, and executive roles rely on it for idea generation, planning, problem-solving, and everyday productivity. Answer based on 39 reviews Overview ### What company size and industries is Pi. built for? Pi. is built for mid-market and enterprise organizations with over 200 employees handling high transaction volumes, while reviewer use skews slightly toward small businesses at 38% and enterprises at 36%. It is used most in Information Technology and Services at 18%, followed by Education Management at 13% and Computer Software at 8%. Answer based on 39 reviews Features and Usability ### What are the key features of Pi.? Pi. includes projections, fraud detection, and payment processing features such as ACH payment processing, electronic payments, invoice processing, and payment fraud prevention. It also offers risk and compliance tools including anomaly detection, risk analysis, audit trail, access management, workflow management, and real-time monitoring, alerts, and reporting. Integrations ### Which third-party tools and platforms does Pi. integrate with? Pi. integrates with Google Pay and QualCampus for payment and student fee collection workflows. The catalog data and reviewer mentions point to these two third-party platforms, covering consumer payments and education-related transactions within Pi.'s integration set. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does Pi. offer? Pi. provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Pi. offer, and how do users rate the experience? Pi. offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as inconsistent: some interactions are fine, but many report slow replies, delayed refunds or KYC updates, chat that feels limited, and resolution processes that can be stressful and overly complex. Answer based on 12 reviews Security ### How does Pi. handle data security and access control? Pi. uses secure payment processing, instant mobile payment alerts, and an extra transaction confirmation step when users are on a call. Reviewers generally describe transfers, refunds, and wallet payments as safe and reliable. Some still want stronger app-level protection, including two-factor authentication, OTPs, or a PIN before access. Answer based on 10 reviews ## Features AI summary Based on 17,640 Risk Management reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Pi supports **Data Security**, which is a key requirement for businesses that need to protect payment information and reduce risk. However, it does not offer **Online Payments** or **Mobile Access**. Instead, it provides **Payment Fraud Prevention** (**56%**), another feature that reviewers rate highly when choosing a solution. This can help businesses reduce suspicious transactions and protect revenue, providing teams with stronger oversight of payment activity. Payment Fraud Prevention 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Activity Monitoring 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and report on everything that happens within the system or network Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Check Fraud Detection 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Detection of fraudulent checks to prevent financial losses Custom Fraud Rules 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Rules that can be customized/created based on business requirements for fraud prevention Internal Fraud Monitoring 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitoring employee behavior for suspicious activity to detect internal fraud Pi. 59 features ### All Features - Access Management: Control and manage access to company resources - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Check Fraud Detection: Detection of fraudulent checks to prevent financial losses - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Controls Audit: Establish requirements for testing to reduce risks - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Customer Accounts: Record customer information, purchase history, and other notes - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Discovery: Discover and connect variety of data sources to the application for analysis - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Mapping: Track the management and flow of data throughout the organization - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Electronic Payments: Electronically collect payments for goods or services - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks - For Banking: Intended to be used by banks - For eCommerce: Intended to be used by online stores - For Insurance Industry: Intended to be used by insurers - Fraud Detection: Identify and prevent suspicious activity - Internal Fraud Monitoring: Monitoring employee behavior for suspicious activity to detect internal fraud - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Predictive Analytics: Predict future data based on historical data sets - PSD2 Compliant: Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (39) 4.5 Based on 39 reviews ## Pricing Value for money 4.5 (31) ### Starting price Free trial not available Value for money 4.5 (31) 4.5 Based on 31 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (35) 3.9 Based on 35 reviews ## User reviews Overall rating 4.4 Based on 39 reviews Filter by rating 5(21) 4(14) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent Abhinav B. Graphics Expert Broadcast Media ### "PayTM’s Pi : A new tool to secure your financials " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2023 Overall I like the core effective effort put in by the team to reduce your risk Pros Launched recently the Pi offers wide range of services under PSD2 regulations and are found up to the mark so far. Cons Since it is AI based technology, one may find it difficult to rely completely. This is my personal observation and may differ case to case Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rishi G. Software Engineer Computer Software ### "A Convinient and Secure Application for Online Payments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 28, 2023 Overall, my experience using PayTM has been positive. I've been using it for more than five years as my go-to payment application, and so far, no problems encountered while making transactions or managing bank accounts. Pros A couple of things -1. It covers nearly all the bill payment options I need - Phone, DTH, and FASTag recharge. Everything becomes easy to manage from a single place.2. I can rely on PayTM's wallet instead of my bank, especially when UPI doesn't works or while I'm travelling . The transactions are easy, quick, and never fail.3. From the security point of view, PayTM adds an extra layer of confirmation while making transaction when you're on call with someone so you can be sure of the payment you're making. Cons There's no option to set up 2FA by using an external authenticator app (Google Authenticator etc), so you've to rely on the OTP sent to your phone number if the session times out or you've to log in from your PC. It'd be nice to fave this feature in case there's a network problem that's causing delays in getting the OTP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Commi III Restaurants ### "Easy payments " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2022 Pros Paytm is very versatile payment application which allows you to do recharges, bills payment, shopping and many more at one place. Cons While using Paytm some time it take few day to transfer our money from one account to other other than this every this is on point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM sharun M. Professor Education Management ### "Pay easily and safely" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 17, 2022 good Pros Easily paid in any shop or buying product online Cons Better cashback offers need to be there. The reward cards most of the time no use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Sr. Associate Consumer Services ### "Paytm : Most secure payment app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2022 I am using this app for over 7 years and it has never disappointed me. I like different features of Paytm that other payment apps do not offer such as games, Paytm gold, paytm market trading options. Pros The interface is very easy to use. The process of transfer and payments is so easy that it can be operated by a school kid. Cons The least I like about this software is that it requires a good internet speed to use some of its features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nishant K. Product Manager Telecommunications ### "Best App for UPI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 16, 2022 Pros Payment processing(UPI/Bill Payment) is too smooth. Cons Customer care service is not up to the mark. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Student Biotechnology ### "Safest wallet option to be considered" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2022 Pros The ease to pay any form of bills and fees, ease to book flights, bus and trains, booking of vaccination centers, cashbacks and coupons received are an additional benefit. also it lets you add many cards. It was the best safest and reliable app to transfer money specially during lockdown Cons With the ease in using the app and being trustworthy method for money transfers, I have no complaints regarding this app Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Scott C. Recruiter Computer & Network Security ### "Paytm" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 25, 2022 In the start it was a 5 star experience and then all the problems began with the customer service and chats were all aisa based that did not give much options Pros I liked that when I used to use paytm it was easy to make payments and there was a lot of cashback options Cons They ask to do the kyc I had to book an appointment and then the paytm personnel did not turn up 2 times and have to load money in the wallet and there was many issues with it while using it, soni switched to google pay as I felt that if the customer service is bad then I don't see it as a long term payment option for me Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. sanhita C. DOCTOR Hospital & Health Care ### "Best UPI payement APP" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2022 Paytm is best thing to happen to INDIAS digitiliasation of payements . Off lately there has been lot of payements APP but Paytm is more of all Apps Pros I can mak payement any time any place throughout India, also i can transfer money to anyone as long as they have any UPI app. Making of FDs is one of the best feature , I no longer have to go to bank for same Cons Off lately i have started reciving lot less vouchers and deals for making payement from Paytm Switched from [Google Pay](https://www.capterra.com/p/212826/Google-Pay/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rajkishore M. Founder & CEO Logistics and Supply Chain ### "Easy to use payment tool but need improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 6, 2022 My overall experience is average as I am using Paytm for my personal use rather than business use due to it's bad performance for busines owners. I would like to use this to send money to anyone and pay utility bills easily but to use this for accepting payments from customers I wouldn't recommend this. So I selected Razorpay for my business payments. Pros Paytm is a payment solution tool. 1. Here you can pay your utility bills and can send money to anyone easily. 2. Can book travel tickets like bus, train and flight ticket with great offers. 3. Easy to use UI which everyone can operate. 4. All-in-one tool for money transfer, utility bill payment, purchase voucher and many more. 5. Can pay the bill on restaurant, petrol pump, store by scanning the QR code. 6. It allows business owners to register with Paytm business to accept payments from their customers. 7. On every transaction it provides variety of rewards. 8. With Paytm business you can create payment link and share with customers to accept payments easily with lowest charges. 9. On Paytm business, UPI & wallet payments are charges free and instant. 10. You can upgrade and integrate with your website for smooth checkout and payment process. 11. It can be accessed by both web and mobile devices. 12. With Paytm business app you can check all the transactions on single dashboard and can export the report. Cons Paytm has lots of issues which needs improvement. 1. When it comes to business owners, without website you can't use Paytm payment gateway. 2. With Paytm business it doesn't allow multiple payment methods like Razorpay does. 3. Sometimes transaction fees are not transparent. 4. Customer support is pathetic. They don't reply on time and never resolve issues properly. Alternatives considered [Razorpay](https://www.capterra.com/p/179263/Razorpay/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/234747/Paytm/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.