# Dowork.ai Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Dowork.ai Software - reviews, pricing plans, popular comparisons to other Project Planning products and more. Source: https://www.capterra.com/p/234771/Doworkai --- # Dowork.ai Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dowork.ai ## What is Dowork.ai? Dowork.ai is a project estimation software built both for agencies and enterprises. Start estimating a project on Dowork.ai by adding project details such as phases and tasks. Invite team members to estimate together and share the estimation with external stakeholders through a live one-pager that will be updated in real-time once you make changes to the project. Use Kanban boards, Gantt charts, Jira synchronization, webhooks to streamline the work and effectively track project progress. ## What is Dowork.ai used for? [Project Planning](https://www.capterra.com/project-planning-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Customer Service](https://www.capterra.com/customer-service-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dowork.ai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://dowork.ai/&name=Dowork.ai) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dowork.ai 4.4 (10) VS. [4.4 (327)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price Contact vendor Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.3 (327) Value For Money 4.9 (7) Value For Money 4.4 (218) Customer Service 4.7 (7) Customer Service 4.5 (287) ## Dowork.ai alternatives [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/234771/Doworkai/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Escalation System alerts about the need to escalate an issue or request Autoresponders Create and automatically send premade copy in response to customer messages Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Dowork.ai 23 features Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Create and automatically send premade copy in response to customer messages Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. AI-based platform which conducts a conversation via auditory or textual methods Provides a channel for team members to share media files, communicate, and work together A collection of customer information such as contact details, demographics, previous interactions, etc. Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Visualization tool to organize and optimize tasks and track their status at every stage of workflow Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Organize and schedule projects Monitor the progress of projects from start to finish Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Allow customers/users to submit support queries and service requests Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.9 (7) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.9 (7) 4.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 10 reviews Filter by rating 5(5) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BA Batuhan A. Civil Engineer Civil Engineering ### "Successful Application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 July 19, 2022 Pros The artificial intelligence proposals are very successful, easy to use Cons I hope the sync issues and interface problems will be fixed and Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AD Alp D. Ceo Internet ### "Very good" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 17, 2022 Pros Very useful for project management. I like the AI thing and it is very clever Cons It has complex UI. They need to do UI more simple. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 18, 2022 Thanks, Alp for your feedback. Stay tuned and you will be aware of all our news! FF Farayi F. Product Manager Computer Software ### "New kid on the block disrupting Estimations Professional Services industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 17, 2021 Pre-sales is a costly exercise and estimating new work can be time consuming. Dowork.ai streamlines this process and you know the calculations are correct unlike doing it in an spreadsheet which could be vulnerable to formula errors. Pros \- Work breakdowns (WBS) are very comprehensive - Different users can provide their estimates of a task to help evaluate the likely scenario - Templates are supported since some of our projects follow similar structure. Time saver Cons \- Ability to add non-working days for team members to better calculate project duration. This feature maybe in the roadmap. The roadmap is being realised at good base Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing Dowork.ai \- Good workflow - Flexibility in calculating like scenarios - Peace of mind in estimate calculations - Very responsible customer success team Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 21, 2021 Hi Farayi, thanks for the detailed comments. We always look forward to improving the product. Your suggestion will be transferred to our product team. AU Anonymous User Product Manager Information Technology and Services ### "Awesome product for project managers" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2021 Overall it’s pretty good Pros It’s very intuitive, in 5-10 mins you can set up a whole project. The automated roadmap calcular is also a good feature. Cons Not that much. Maybe some ui issues should be fixed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2021 Dear user, We'd just like to thank you for taking the time to write this review of Dowork.ai. We're very grateful for users like you and hope you stick with us for years to come! Thanks again! Lina Dowork.ai ME Mithat E. Engineering Civil Engineering ### "Beautiful Project" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 17, 2021 Pros I will switch to the convenient and packaged version that is suitable for my work. Cons functions should have been more customizable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2021 Dear Mithat, Thanks very much for your review of Dowork.ai. It means a lot to us and lets us know we're on the right track! Thanks again! Lina Dowork.ai AU Anonymous User Marketing Coordinator Information Technology and Services ### "Estimation software that works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2021 Very good. Their support were awesome when we had challenges with a licence issue. Pros Dowork.ai allows you estimates and track in real-time with the Jira integration. Very easy to estimate projects and how much they would cost based on conservative or confident estimates. Cons It's team collaboration features aren't straight forward. There should be a team dashboard where you can set permissions as opposed to setting them at the project level. It's not a deal breaker but would be great to have that extra feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2021 Thanks so much for your feedback! We're really glad you enjoyed our product! Thanks again for the review and for being such a great user. Regards Lina Dowork.ai FE Ferhat E. CEO Computer Software ### "Functional" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 8, 2021 Pros I has a lot of functionalities. And overall, it's easy to use Cons Support. Tech support & live support needs to improved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 10, 2021 Hi Ferhat, Thanks for your feedback. We are constantly working on improving all the processes related to Support. Stay tuned to our product updates! AR Alessandro R. Founder Computer Software ### "great tool for accurate project estimation" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 3, 2021 Pros Myself and my team have been using a number of project estimation tools in the past, and we always ended up having to combine multiple softwares to get the level of accuracy we wanted to achieve. Dowork is an all-in-one tool offering pretty much everything you need, from staffing to team Collab and advanced features. Highly recommend for software project quotes. Cons Nothing to point out. All works perfectly. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Hi Alessandro, We value your time and feedback. Stay tuned to our product updates as we have something cool coming soon:)) BL Bryan L. founder Internet ### "Promising, needs UX work" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 3, 2021 Pros Really interesting concept to estimate project time frames Cons Tough to navigate and explain how to use product for others Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2021 Hi Bryan, We value your feedback and suggestions! In the future, we are planning to have solutions for easier navigation:)) Stay tuned to our product updates! ST Sergey T. Product Manager Information Technology and Services ### "Nice tool, highly advise to use it" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2021 Pros It automatically calculates and creates the roadmap. This is a perfect tool for fast, very fast roadmap creation if you have estimates Cons Need to update some minor things like freezing the top row when scrolling in the roadmap or fix some minor bugs when collaborating roadmap bars Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Hi Sergey, Your feedback and suggestions are very important to us. Stay tuned to our Product updates as we have something cool coming very soon. [View all Reviews](https://www.capterra.com/p/234771/Doworkai/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)