# EndNote Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EndNote Software - reviews, pricing plans, popular comparisons to other Legal Research products and more.

Source: https://www.capterra.com/p/234808/EndNote

---

# 

 EndNote Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EndNote

## What is EndNote?

EndNote is reference management software that helps researchers organize citations and bibliographies. EndNote allows users to search, store, and share reference data, insert citations into manuscripts, and generate bibliographies for thousands of citation styles. Key features are library sharing, database downloads, and citation integration with Microsoft Word. EndNote helps users save time formatting citations so they can focus on research.

## What is EndNote used for?

[Legal Research](https://www.capterra.com/legal-research-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

84%

Neutral

13%

Negative

3%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EndNote

4.3 (38)

VS.

[4.8 (140)](https://www.capterra.com/p/167966/Sonix/reviews/)

Starting Price

Contact vendor

Starting Price

$22

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (38)

Ease Of Use

4.9 (18)

Value For Money

3.7 (28)

Value For Money

4.7 (12)

Customer Service

3.6 (24)

Customer Service

4.8 (12)

## EndNote alternatives

[Lexis](https://www.capterra.com/p/196819/Lexis-Advance/)

[4.4 (18)](https://www.capterra.com/p/196819/Lexis-Advance/reviews/)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/196819/Lexis-Advance/)

[Genie AI](https://www.capterra.com/p/10003121/Genie-AI/)

[4.5 (26)](https://www.capterra.com/p/10003121/Genie-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10003121/Genie-AI/)

Highest Rated

[Practical Law](https://www.capterra.com/p/240700/Practical-Law/)

[5.0 (2)](https://www.capterra.com/p/240700/Practical-Law/#reviews)

Starting price

$279.20

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/240700/Practical-Law/)

[Lexis+](https://www.capterra.com/p/10016628/Lexis/)

[5.0 (1)](https://www.capterra.com/p/10016628/Lexis/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016628/Lexis/)

[View all alternatives](https://www.capterra.com/p/234808/EndNote/alternatives/)

## Pricing

Value for money

3.7 (28)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.7 (28)

3.7

Based on 28 reviews

## Integrations

[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

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## Support, customer service and training options

Customer Service

3.6 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.6 (24)

3.6

Based on 24 reviews

## User reviews

Overall rating

4.3

Based on 38 reviews

Filter by rating

5(19)

4(13)

3(5)

2(0)

1(1)

Mentioned topic

Sorted by most recent

MZ

Mehdi Z.

Student

Education Management

### "I am very disappointed with my current experience using EndNote."

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 12, 2026

EndNote can be a useful citation management tool when it works properly, but my experience with EndNote 20 after changing computers has been disappointing. At this point, I cannot confidently recommend EndNote 20 to users who may need to reinstall the software or move it to a new computer, especially if they do not want to pay for an upgrade to a newer version.

Pros

EndNote has a strong reputation in academic and professional research environments. Its citation management features are useful, especially for those working on journal articles, theses, reports, and other research-based documents. The integration with Microsoft Word, through Cite While You Write, is one of the main reasons many users choose EndNote. When the software and Word plugin work together properly, it can save time and improve consistency in citation formatting.

Cons

My current experience with EndNote 20 has been very frustrating. I purchased EndNote 20 and expected to continue using it, especially for basic functions such as working with Microsoft Word. However, after changing my computer, EndNote 20 no longer works properly with Word. The Cite While You Write function does not communicate properly with my Word documents, which makes the software difficult to use for its main purpose. What is most disappointing is that the apparent solution seems to be upgrading to a newer version, such as EndNote 25. I do not want to pay again for a new version simply because I changed my computer. A purchased software license should remain functional, especially when the user is not asking for new features, only for the version they already paid for to continue working. I am baffled by this experience. EndNote should support researchers and professionals, not create unnecessary technical barriers or pressure users into paid upgrades. Customers who purchased EndNote 20 should still have access to clear support, compatible plugins, and a reasonable way to use the software on a new computer.

Switched from

[Mendeley](https://www.capterra.com/p/233913/Mendeley/)

I wanted a reliable product and got disappointed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

GA

Education Management

### "Efficient and Reliable Reference Manager for Academic Research"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 6, 2025

EndNote has been an essential tool in organizing and managing my references throughout my academic research. Its compatibility with various databases and ease of citation insertion into manuscripts have significantly streamlined my writing process. Despite the cost, its robust features and reliability make it a worthwhile investment.

Pros

EndNote is a comprehensive reference management software, and I can obtain reference files from various sources, ranging from Google Scholar to the default landing pages of major journals.

Cons

The price for students is relatively high, which can sometimes be unaffordable without a funding source.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HM

Heather M.

Senior Lecturer

Higher Education

### "Extremely useful tool for Academic Referencing"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2025

My overall experience with EndNote has been very positive. It saves me a significant amount of time and effort by helping me organise my references efficiently and ensuring my papers are always referenced accurately and professionally.

Pros

I have been using Endnote as my main referencing software for many years and find it invaluable for saving time and effort when writing academic papers. Being able to import references directly into Endnote from the Academic Journals is particularly useful and the 'Cite While You Write' feature makes preparing a paper very simple.

Cons

Endnote does take some time to get to grips with. For a novice user, it can appear daunting but once you get the hang of it, you realise that it was worth putting in the time to learn how to use it. There are lots of really useful videos on YouTube, some made by the Endnote team themselves and many by ordinary users, which demonstrate how to use the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Engineer

Civil Engineering

### "End Note for Research Work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 31, 2024

Pros

EndNote’s robust reference management, extensive citation styles, and powerful search capabilities make organizing research seamless. Its integration with Word and advanced features enhance productivity.

Cons

EndNote’s interface can be complex and unintuitive. The software plug-in in the Word file sometimes do not work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Lecturer

Education Management

### "Endnote: The most popular application among professional researchers and academics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 5, 2024

Initially, I manually compiled a research reference, which was very tiring and boring; with Endnote, everything became fast and easy.

Pros

1\. Very efficient reference management application, grouping references in one topic 2. Integrated with Ms. Word, thus speeding up the writing of a quote 3. Team collaboration is easy so that it can make work efficiency 4. Multiplatform, so that it is possible to be accessed from various devices

Cons

1\. Expensive prices 2. Synchronization is sometimes problematic 3. Limited search features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SD

SHannon D.

nn

Education Management

### "No good for APA references "

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

January 16, 2024

Frustrating, expensive, I wish I would have chosen another citation reference manager.

Pros

I like keeping track of my references in one spot.

Cons

Endnote consistently messes up my APA references. It's glitchy and requires multiple opening to work integrated with WORD. The endnote click function stopped working after one month and will not restart.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LS

Leila S.

Research Scientist

Research

### "Easier way to cite papers"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 8, 2023

Overall, using endnote for bibliography is much easier than using the refence option on the Word itself.

Pros

I have easily added the endnote extension to Word and for citing a paper or a book etc., I just download the endnote file from google scholar and add to library. I like it that after having the paper source, I can cite it easily in any fil that I want. The best thing is that every detail of the paper is on it and I don't need to add information manually.

Cons

One thing that I don't like is that it doesn't save which library has been used in a specific file, so switching between files/papers I have to make sure to switch the library.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

I still use the Word itself but for the referencing I use endnote because it is easier to have the files and information for each refrence.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Adwoa Twumwaa A.

Research Assistant

Higher Education

### "Game changer for referencing in research"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 28, 2023

Pros

Endnote helps me keep track of the 1000s of references I gather for my research. The best part of it is Cite While You Write, which automatically inputs citations in your EndNote library in-text and in an auto-created reference list at the end of your document. You can also change the referencing style and the way the in-text citations appear. For someone who would do anything to skip the extra tasks that add no real value to my research (like manual referencing/citation), this is an absolute time-saver!

Cons

I think the GUI could be updated to be a bit more modern and intuitive, but it's not so bad.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Mario L.

Computer Scientist

Research

### "Way too slow when handling tens of thousands of references"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

November 20, 2023

Pros

The shared libraries facility. The output to BibTex.

Cons

The software is way to slow when dealing with a large library of references. I have a library of over 20K references. If you try to share such a library with another researcher, it takes at least five days to transfer. The CPU is at 100% all the Time during such a transfer. Support was no help to resolve the issue.

Switched from

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)

EndNote cannot handle efficiently large libraries of references.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

Robin M.

Clinical Associate

Mental Health Care

### "EndNote is perfect for citing references while you write and keeping track of everything you read."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

October 24, 2023

I love EndNote. It is easy to set up, use, and update. Honestly, I do not have the time or the patience to add references to documents manually. (Who does?) Given the additional ability to share the library, I couldn't do without this awesome software.

Pros

What I like most about EndNote is its reliability. I have a team of three and EndNote allows us to share a single library. It helps us keep track of the search database where we found the article and which of us added the article to the database. I used to use a competitor and it did not do anything close to that.

Cons

EndNote could only do better by adding a live customer service or technical support team., even if only chat. Of course, that would probably increase the price of the product. Its list of "help" articles is so extensive, the only thing one has to be concerned with is the amount of time it might take to find it.

Reasons for choosing EndNote

EndNote is a far superior reference system to RefWorks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/234808/EndNote/reviews/)

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Popular comparisons

[Genie AI vs EndNote](https://www.capterra.com/compare/234808-10003121/EndNote-vs-Genie-AI)[Casetext vs EndNote](https://www.capterra.com/compare/196820-234808/CARA-vs-EndNote)

[Fastcase vs EndNote](https://www.capterra.com/compare/168929-234808/Fastcase-vs-EndNote) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)