--- title: "Jetpack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jetpack Software - reviews, pricing plans, popular comparisons to other Website Security products and more." source_url: "https://www.capterra.com/p/234833/Jetpack/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Jetpack Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Jetpack ## What is Jetpack? Cloud-based solution that helps businesses secure websites and track their performance. ## What is Jetpack used for? [Website Security](https://www.capterra.com/website-security-software/) Overall rating Based on 26 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jetpack?[Manage this product listing](https://www.g2.com/products/automattic-inc-jetpack/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jetpack 4.7 (26) VS. [### Cloudflare](https://www.capterra.com/p/155191/Cloudflare/) [4.7 (529)](https://www.capterra.com/p/155191/Cloudflare/reviews/) Starting Price Contact vendor Starting Price $20 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (26) Ease Of Use 4.6 (527) Value For Money 4.7 (20) Value For Money 4.6 (404) Customer Service 4.3 (13) Customer Service 4.3 (353) ## Jetpack alternatives [ESET Endpoint Security](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) [4.7 (1,171)](https://www.capterra.com/p/151915/ESET-Endpoint-Security/reviews/) Starting price $396.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151915/ESET-Endpoint-Security/) Highest Rated [Wordfence](https://www.capterra.com/p/207389/Wordfence/) [4.9 (29)](https://www.capterra.com/p/207389/Wordfence/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207389/Wordfence/) [GeeTest CAPTCHA](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/) [4.8 (76)](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185974/GeeTest-CAPTCHA/) [Malwarebytes for Teams](https://www.capterra.com/p/229999/Malwarebytes-for-Teams/) [4.5 (161)](https://www.capterra.com/p/229999/Malwarebytes-for-Teams/reviews/) Starting price $49.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229999/Malwarebytes-for-Teams/) [View all alternatives](https://www.capterra.com/p/234833/Jetpack/alternatives/) ## FAQs about Jetpack Overview ### Which roles and teams benefit most from Jetpack? Jetpack is most used by web developers, designers, and website owners managing WordPress security, backups, performance, and site maintenance. Bloggers, writers, and marketing or SEO professionals use it to publish content, track traffic, and support audience growth. Founders, directors, and managers rely on centralized tools to oversee business websites. Answer based on 26 reviews Overview ### What company size and industries is Jetpack built for? Jetpack is built primarily for small businesses, which account for 92% of reviewers, especially in Marketing and Advertising (27%). It also serves Computer Software (15%) and Information Technology and Services (12%), with limited adoption among midsize businesses and enterprises at 4% each. Its most common use case is website security. Answer based on 26 reviews Features and Usability ### What are the key features of Jetpack? Jetpack offers API access, alerts and notifications, anomaly and malware detection, DDoS protection, firewalls, load balancing, threat response, and vulnerability scanning. These features cover application security monitoring, traffic filtering, incident alerting, and response workflows for protecting web services and infrastructure. Integrations ### Which third-party tools and platforms does Jetpack integrate with? Jetpack integrates with WordPress, where it operates as a plugin for website management, security monitoring, performance tools, site statistics, publishing, and social sharing. It also works with WordPress.com accounts for access to connected services and management features across registered WordPress sites. Answer based on 16 reviews Getting Started and Support ### What training and onboarding options does Jetpack offer? Jetpack provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature use, while videos support visual walkthroughs and self-paced learning. These formats give users direct access to product guidance without adding unconfirmed training options. Answer based on 1 reviews Getting Started and Support ### What customer support options does Jetpack offer? Jetpack provides email/help desk support and FAQ/forum resources. Users describe the product itself as working well, but support access can be a frustration when help services are not easy to find on the website, making self-service resources especially important. Answer based on 1 reviews ## Features AI summary Based on 453 Website Security reviews Not all Website Security products cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **DDoS Protection** (**71%** of reviewers rated this feature as critical) - **Web-Application Security** (**48%**) - **Vulnerability Scanning** (**48%**) Jetpack supports **DDoS Protection** and **Vulnerability Scanning**, so it covers two of the three top priorities for Website Security buyers. However, it does not include **Web-Application Security**. Instead, Jetpack offers **Threat Response** (**55%**), **Anomaly/Malware Detection** (**47%**), and **Firewalls** (**41%**), which still address important security needs. These features help businesses detect suspicious activity, respond to attacks faster, and protect site traffic and infrastructure, providing teams with more control over day-to-day website security. Vulnerability Scanning 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Discover patch statuses and vulnerabilities Threat Response 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Anomaly/Malware Detection 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Automatically identify and flag unusual behaviors and malicious software Firewalls 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats Alerts/Notifications 4.7 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Jetpack 8 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - API: Application programming interface that allows for integration with other systems/databases - DDoS Protection: Protect networks against DDoS (Distributed denial-of-service) attacks - Firewalls: Monitor and control network/web traffic based on predetermined rules, protecting against unauthorized access and threats - Load Balancing: Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Vulnerability Scanning: Discover patch statuses and vulnerabilities --- Features 4.8 (26) 4.8 Based on 26 reviews ## Pricing Value for money 4.7 (20) Value for money 4.7 (20) 4.7 Based on 20 reviews ## Support, customer service and training options Customer Service 4.3 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (13) 4.3 Based on 13 reviews ## User reviews Overall rating 4.7 Based on 26 reviews Filter by rating 5(19) 4(5) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Samir H. Sales Representative Telecommunications ### "Amazing software, probably one of the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2024 Outstanding! I enjoy every feature this software has to offer, no complains at all. Pros No word will express how good this app is! Probably one of the most reliable ones out there. I use it for my WordPress blog and it is extremely fast, responsive and offers amazing features on the go, right from your phone. Cons Nothing so far, it has been absolutely amazing and a pleasure to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Andy C. Digital Marketing Executive Primary/Secondary Education ### "A solid and reliable tool. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2024 Pros It is a consistent product with easy to understand metrics. Cons Nothing. Everything has worked as expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Joseph V. CTO Wholesale ### "Valuable features, once free, now expensive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 July 18, 2024 It gave me good ideas of things to code myself instead of being on another subscription. For someone not wiling or able to develop their own similar features it is a great product. Pros They set the standard for several of the features offered. They used to be free but over the years they have started charging for nearly everything. Cons You have to constantly keep it connected to their site. Nearly every little feature comes with individual monthly costs. I'd be more likely to buy something and own it rather than pay rent. Switched from [Wordfence](https://www.capterra.com/p/207389/Wordfence/) A test run after not using it for years after everything became monthly paid subscription. Alternatives considered [Wordfence](https://www.capterra.com/p/207389/Wordfence/) Reasons for choosing Jetpack Past experience with the brand and their products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Bruno S. CEO Internet ### "Jetpack: software per la protezione e l'assistenza web" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2024 Jetpack mi ha aiutato ad ottimizzare in toto il mio sito ottenendo un controllo totale della maggior parte delle componenti. Pros La possibilità di offrire dei controlli a tutto tondo che permettono anche di servirsi dell'assistenza AI per la creazione e l'ottimizzazione di contenuti. Cons Il campo statistiche non è sempre preciso specie con il flusso di utenza in entrata e con il numero di visitatori totali. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Lea P. Blogger Writing and Editing ### "Excellent product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 1, 2023 Overall, Jetpack has been easy to use and effective on my blog. I am very happy with the product. Pros Jetpack is easy to use and protects my site from hackers and malware. Cons It's difficult to say what I don't like about Jetpack. I don't have anything that I would list as a con. Alternatives considered [MonsterInsights](https://www.capterra.com/p/235122/MonsterInsights/) Reasons for choosing Jetpack Jetpack is easier to use, I need products that don't take hours to understand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sinan S. Android Developer Financial Services ### "Jetpack does its Jobs well when you most need." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 13, 2023 I am very pleasure that using Jetpack rather than most known rivals. Pros its easy to use and control settings and its giving confident when I am messing with suspicious files. Cons its sometimes giving an alert to known files but its more important that checks the every file. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Consultor Técnico Internet ### "Jetpack" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 16, 2023 En términos generales, mi experiencia ha sido positiva. Lo he utilizado y probado en varias web de WordPress y he comprobado que es una utilidad muy recomendable para mejorar el rendimiento, la seguridad y las funciones de una web en Wordpress. Es es un plugin fácil de instalar y configurar. Así como su interfaz que es intuitiva y fácil de navegar. Pros Lo que más me gusta es su su amplia gama de funciones y herramientas. Es una gran solución integral para mejorar el rendimiento, la seguridad y las funciones de tu web en WordPress.Su optimización, la seguridad y las diversas funciones como puntos notables. Cons Algunas de las funciones interesantes requieren una suscripción de pago. Por ejemplo, las funciones de seguridad avanzadas, protección contra ataques DDoS y la protección contra inyección SQL. En general esto es lo que menos me ha gustado. Alternatives considered [Yoast SEO](https://www.capterra.com/p/219202/Yoast-SEO/) Reasons for choosing Jetpack Por lo fácil de instalar y configurar. Una interfaz intuitiva y fácil de navegar. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Collis C. Writer Internet ### "My experience using Jetpack" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 21, 2023 My overall experience with Jetpack is awesome. Pros Jetpack allows you to use their services to reach other WordPress users, who may find your content helpful and help generate traffic and possible sales. Cons The only thing I wish I could have done with JetPack is them having their own tool to make the process easier, but other than that I love it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Brandi A. Owner Cosmetics ### "Jetpack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2023 Pros JetPack has so many awesome features for security and optimization. Cons The price of Jetpack is the thing I dislike. Switched from [Wordfence](https://www.capterra.com/p/207389/Wordfence/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joel T. Senior Web dev. Computer Software ### "My all in one web Pack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 17, 2023 It helps us to boost our website's speed performance and for a free plugin, I would say- it isn't a bad option at all. Pros Jetpack helps us to reduce load balancing and slow loading issues. The JetPack boost extension is my favorite. We use it for SEO-related tasks.It's somehow lightweight and very effective. This plugin helps us to lazy-load images, compress Html, and minify javascript files as well as CSS & SCSS.It also provides accurate Insights about the responsive nature of our websites (desktop and mobile) and automatical suggests sectors that need improvement.The plugin is easy to use and its freemium version offers lots of impressive features. Cons There is Nothing bad with the plugin so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/234833/Jetpack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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