# Jetpack Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Jetpack the right Website Security solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/234833/Jetpack/reviews

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Jetpack

4.7 (26)

[View alternatives](https://www.capterra.com/p/234833/Jetpack/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Jetpack

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

Romaric S

Web designerComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“Vaultpress backup & JetPack protect help us to add an extra measure of security to our websites (for data loss, web phishing, malware, etc) and client's in combination with WordFence and this really helps out.“

January 24, 2023

Mohammad Izaz Arefin M

Website OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“I like Jetpack stats and analysis for my site, social sharing options, downtime monitoring, protections from malicious attacks, and many such features.“

October 21, 2022

BB

Björn B

DAM ExpertInformation Technology and Services, Self-employedUsed the software for: More than 2 years.

“Many features are free, e.g. a downtime monitor and a brute force protection.“

January 7, 2023

RT

Rodrigo T

Owner/DevComputer Software, 2 - 10 employeesUsed the software for: More than 2 years.

“It also has great security and monitoring functions, with spam control in the comments.“

April 14, 2022

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samir H.  
Sales Representative  
Telecommunications  
Used the software for: 1-2 years

### "Amazing software, probably one of the best!"

September 8, 2024

5.0

Outstanding! I enjoy every feature this software has to offer, no complains at all.

Pros

No word will express how good this app is! Probably one of the most reliable ones out there. I use it for my WordPress blog and it is extremely fast, responsive and offers amazing features on the go, right from your phone.

Cons

Nothing so far, it has been absolutely amazing and a pleasure to use.

Review Source

JV

Joseph V.  
CTO  
Wholesale  
Used the software for: 2+ years

### "Valuable features, once free, now expensive"

July 18, 2024

4.0

It gave me good ideas of things to code myself instead of being on another subscription. For someone not wiling or able to develop their own similar features it is a great product.

Pros

They set the standard for several of the features offered. They used to be free but over the years they have started charging for nearly everything.

Cons

You have to constantly keep it connected to their site. Nearly every little feature comes with individual monthly costs. I'd be more likely to buy something and own it rather than pay rent.

Alternatives considered

[Wordfence](https://www.capterra.com/p/207389/Wordfence/)

Reason for choosing Jetpack

Past experience with the brand and their products.

Switched from

[Wordfence](https://www.capterra.com/p/207389/Wordfence/)

A test run after not using it for years after everything became monthly paid subscription.

Review Source

RT

Rodrigo T.  
Owner/Dev  
Computer Software  
Used the software for: 2+ years

### "It's good but it's slow"

April 14, 2022

3.0

The experience itself is good. It makes it easy to manage multiple sites at once, it makes it easy to manage your plugins and themes, to copy, migrate and backup. It also has great security and monitoring functions, with spam control in the comments. The problem is that many functions come from servers external to your site, this increases the latency, also its core is quite heavy even for local functions, it seems to drag an elephant. We didn't get a good performance in SEO analysis with it, maybe precisely because our focus was not to put a powerful server to serve the site. If you have the budget and multiple sites, it's sure to be a great solution.

Pros

The good thing about JetPack is that it is from the same root as wordpress, and it has many additional functions that the wordpress core does not have. The good thing about it is that it's a Swiss Army knife to manage a site collection.

Cons

It has improved a lot since the first time I used it, at least many functions were added, perhaps copying ideas from other plugins. But still I find it very slow, it seems something extremely heavy (painfully), it seems to connect to external servers with a lot of latency. Everything is time consuming to be done there. Dashboards are also confusing. The idea is good, but I can't consider it a good implementation. It might be better if you use your site on a cloud provider with a good budget, if there are resources left it might be worth it, but for shared hosting or with VPS with modest resources it won't do.

Alternatives considered

[Solid Backups](https://www.capterra.com/p/210716/BackupBuddy/)[UpdraftPlus](https://www.capterra.com/p/235346/UpdraftPlus/)

Reason for choosing Jetpack

As our first focus was backup and security we tried alternatives, but the alternatives were all focused on another function, not nearly all the functions of JetPack.

Switched from

[Solid Backups](https://www.capterra.com/p/210716/BackupBuddy/)[UpdraftPlus](https://www.capterra.com/p/235346/UpdraftPlus/)

Today we have several situations: simple sites we use manual backup, complex sites or migrations we use UpdraftPlus, more expensive sites with good servers we use JetPack to manage.

Review Source

Romaric S.  
Web designer  
Computer Software  
Used the software for: 2+ years

### "Jetpack"

January 24, 2023

5.0

The jetpack WP plugin helps our web design department to remain productive by offering our websites tremendous SEO page speed boost. It's a plugin we can't do without.

Pros

Jetpack (by Automattic) provides a variety of helpful solutions for its WordPress users and including which is Jetpack boost and a few others. We use it regularly to enhance the performance of our web pages and have them run better.Jetpack boost helps us to reduce excessive server requests by constantly regenerating large CSS files and compressing them into lighter ones---this helps boost our website speed Insights.Vaultpress backup & JetPack protect help us to add an extra measure of security to our websites (for data loss, web phishing, malware, etc) and client's in combination with WordFence and this really helps out.The Akismet anti-spam add-on helps us to stay safe from dangerous, annoying, unsolicited, and overwhelming comments from anonymous WordPress users. This works pretty well when associated with the VaultPress & Jetpack protect add-ons.With jetPack, we can create awesome tiled galleries, responsive carousels, and many other nice decorative features.Our marketing team strongly relies on JetPack CRM and social for a better experience. They create weekly posts ( on schedule) and utilize them for ad campaigns on Google, Bing, Facebook, Twitter, and LinkedInThe plugin itself (JetPack) despite all its add-ons is lightweight and runs smoothly and the cost of using it is very low. I really recommend it

Cons

Nothing wrong with Jetpack apart from JetPack boost which sometimes can take a longer time to generate CSS files for a particular website.

Switched from

[Sucuri Website Security](https://www.capterra.com/p/141158/Sucuri-Website-Security/)[MonsterInsights](https://www.capterra.com/p/235122/MonsterInsights/)[PushEngage](https://www.capterra.com/p/164501/PushEngage/)

One major reason why we had to switch from using these individual plugins to an all-in-one compacted plugin is because of the bounty space they occupy on our virtual servers beside this are many other reasons which are all associated with their individual behaviors.

Review Source

LO

Lois O.  
Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "A truly awesome (free) WP plugin! "

August 15, 2022

5.0

Overall, my experience has been generally good. However, other plugins perform better in particular areas - ie. for SEO, or contact forms. But of course, the benefit of Jetpack is it's all in one.

Pros

The core plugin is free - there are options to upgrade though. The visitor engagement stats are an important part of marketing data. I like that it's a tried and tested (ie. trusted) plugin - so it's updated frequently and you can rely on its quality.

Cons

It can be a little overwhelming at first as there are SO many features. It's not always easy to find the exact thing you're looking for. Navigating it takes some getting used to.

Switched from

[MonsterInsights](https://www.capterra.com/p/235122/MonsterInsights/)

Testing different plugins to see which were a better fit for my needs.

Review Source

LP

Lea P.  
Blogger  
Writing and Editing  
Used the software for: Less than 6 months

### "Excellent product"

December 1, 2023

5.0

Overall, Jetpack has been easy to use and effective on my blog. I am very happy with the product.

Pros

Jetpack is easy to use and protects my site from hackers and malware.

Cons

It's difficult to say what I don't like about Jetpack. I don't have anything that I would list as a con.

Alternatives considered

[MonsterInsights](https://www.capterra.com/p/235122/MonsterInsights/)

Reason for choosing Jetpack

Jetpack is easier to use, I need products that don't take hours to understand.

Review Source

AC

Andy C.  
Digital Marketing Executive  
Primary/Secondary Education  
Used the software for: 2+ years

### "A solid and reliable tool. "

August 5, 2024

5.0

Pros

It is a consistent product with easy to understand metrics.

Cons

Nothing. Everything has worked as expected.

Review Source

Joël T.  
Senior Web dev.  
Computer Software  
Used the software for: 2+ years

### "My all in one web Pack"

July 17, 2023

5.0

It helps us to boost our website's speed performance and for a free plugin, I would say- it isn't a bad option at all.

Pros

Jetpack helps us to reduce load balancing and slow loading issues. The JetPack boost extension is my favorite. We use it for SEO-related tasks.It's somehow lightweight and very effective. This plugin helps us to lazy-load images, compress Html, and minify javascript files as well as CSS & SCSS.It also provides accurate Insights about the responsive nature of our websites (desktop and mobile) and automatical suggests sectors that need improvement.The plugin is easy to use and its freemium version offers lots of impressive features.

Cons

There is Nothing bad with the plugin so far.

Review Source

Melanie P.  
Creative Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "An Essential Tool for Wordpress Sites"

February 20, 2023

5.0

Firstly, let me say that Jetpack is a fabulous tool for all blogs. From the way that it handles spam to security and load time, it's a lifesaver all over the place. With that said, if I had to choose something to nitpick about, it would be the way that it can sometimes take over parts of your website. It's usually small things, but it can set automatic picture sizes, or override style settings, which can cost hours in hunting for resolutions. One of our mantras with wordpress websites is "When it's broken, disable Jetpack first". It's just a piece of software that thinks it knows best, and while sometimes it does - it would still be nice if it just didn't default to being in control. That complaint aside, the hours it will save you in spam filtering, image resizing and site speed optimization are worth any angst it may cause from time to time.

Pros

Full of light-weight features to improve your website, not terribly expensive for the feature list, has a really great free options with tons of value.

Cons

Can sometimes conflict with other plugins or themes, has a tendancy to "takeover" certain aspects of your site without your knowledge.

Review Source

Warner W.  
SEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "JetPack is Essential for Website Security"

April 17, 2023

5.0

I have been able to improve how I use my forms and advertising methods, measuring results from Jetpack. However, the greatest benefit has been the site security.

Pros

With Jetpack working in the background, I can calmly perform my marketing duties. Jetpack keeps me informed on traffic, updates, threats, and functionality of the website.

Cons

Some image management programs on Jetpack may result in the absence of images or media on the pages when needed.

Reason for choosing Jetpack

Jetpack came recommended by a staff member.

Review Source

BS

Bruno S.  
CEO  
Internet  
Used the software for: 6-12 months

### "Jetpack: software per la protezione e l'assistenza web"

January 14, 2024

5.0

Jetpack mi ha aiutato ad ottimizzare in toto il mio sito ottenendo un controllo totale della maggior parte delle componenti.

Pros

La possibilità di offrire dei controlli a tutto tondo che permettono anche di servirsi dell'assistenza AI per la creazione e l'ottimizzazione di contenuti.

Cons

Il campo statistiche non è sempre preciso specie con il flusso di utenza in entrata e con il numero di visitatori totali.

Review Source

jE

jason E.  
sales executive  
Computer Software  
Used the software for: 2+ years

### "Jet pack Wordpress plugin reviews-2021"

September 12, 2021

5.0

It gave our website a 90%+ speed boost off after several analyses on metrixGt.com and Google page speed insights. It's an amazing tool and I highly recommend giving it a try.

Pros

After using this plugin for more than 3 years, I renamed it " the Haward Thurston tool". My website formerly ran on a 45 percent SEO performance( which is a very poor score for any website if you ask me). After testing a few other plugins to optimize my images and videos, although they did work, the results were not that impressive. They could literally add just like a 15 to 20 percent increase in speed. With these results, I saw my chances of ever ranking in google result pages extremely low or even, almost impossible. A couple of days later on Youtube, while I continued to enquire about possible ways to get this problem solved out, I fell on a tutorial about jetpack and that's when everything changed. This plugin is totally free. what I mean is, all that you can expect as functionalities from a premium version in an SEO plugin, jetpack pact offers 55% of them in its freemium version. Trust my words-This plugin is all you need to start ranking immediately in search engines. I highly recommend you purchasing the "PREMIUM" pack to exclusively enjoy its awesome "MAGIC JET FEATURES". It takes just a minute to set it up in WordPress and immediately will start integrating its effectiveness to your website with instant results( guaranteed). Utilization is very easy since there are a few simple guides to walk you through this process. you can equally create sign-up forms and manage CRM-related tasks with this same plugin- making it an all-in-one SEO plugin.

Cons

For me, when something is good-It's okay!.. However, the free plan shows some constant ads from time to time.

Review Source

VR

Verified Reviewer  
Consultor Técnico  
Internet  
Used the software for: I used a free trial

### "Jetpack"

October 16, 2023

4.0

En términos generales, mi experiencia ha sido positiva. Lo he utilizado y probado en varias web de WordPress y he comprobado que es una utilidad muy recomendable para mejorar el rendimiento, la seguridad y las funciones de una web en Wordpress. Es es un plugin fácil de instalar y configurar. Así como su interfaz que es intuitiva y fácil de navegar.

Pros

Lo que más me gusta es su su amplia gama de funciones y herramientas. Es una gran solución integral para mejorar el rendimiento, la seguridad y las funciones de tu web en WordPress.Su optimización, la seguridad y las diversas funciones como puntos notables.

Cons

Algunas de las funciones interesantes requieren una suscripción de pago. Por ejemplo, las funciones de seguridad avanzadas, protección contra ataques DDoS y la protección contra inyección SQL. En general esto es lo que menos me ha gustado.

Alternatives considered

[Yoast SEO](https://www.capterra.com/p/219202/Yoast-SEO/)

Reason for choosing Jetpack

Por lo fácil de instalar y configurar. Una interfaz intuitiva y fácil de navegar.

Review Source

BA

Brandi A.  
Owner  
Cosmetics  
Used the software for: 1-2 years

### "Jetpack"

July 22, 2023

5.0

Pros

JetPack has so many awesome features for security and optimization.

Cons

The price of Jetpack is the thing I dislike.

Review Source

Joseph M.  
Founder & Web Designer  
Information Technology and Services  
Used the software for: 2+ years

### "Great features if you can deal with some bloat"

January 13, 2023

3.0

Overall, the plugin is great. If there was less bloat, it would be a perfect plugin.

Pros

Jetpack is a great free plugin for managing all your WordPress sites with a single mobile app. I have been using it for years almost solely for this purpose. The easy to use mobile app, easy plugin and theme updates, and simple post-writer can save tons of time, especially if you don't want top log into every one of your sites.

Cons

There is quite a lot of bloat and scripts that run on the front end with Jetpack. A lot of scripts can be taken care of with some simple code, but I almost wish they would move to breaking it into separate plugins.

Review Source

Arturo L.  
Web Developer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Your digital checkup assistant for your website."

October 27, 2022

4.0

Being a WordPress web developer, it has made it much easier for me to install this plugin and keep me aware through my email, the health status so to speak, of each website that I have registered, as it helps me to generate web traffic reports to my clients and eventually keep track of them.

Pros

The great thing about this software is that it goes along with your website of the platform where you install it, which in this case can be WordPress, besides being free, you have like an all 1 since it includes statistics, an audit that tells you what you should change from SEO, notifications of the status of the site on the network, whether it is offline or there is a hacker attack on your account. Having this kind of alert is very helpful in taking necessary actions.

Cons

It may be that being free, the program will lead you to limited functions than having the paid plan contracted. But in reality, I feel that the accessible parts are enough if your site is not so big or does not receive so much web traffic, as a company that needs to hire a payment plan and requires premium features.

Review Source

VR

Verified Reviewer  
Game Designer  
Design  
Used the software for: 2+ years

### "A WordPress Essential!"

October 7, 2021

4.0

Jetpack has always been a free plugin (with a paid version) that provides easy to use and understand statistics for your WordPress site. This alone makes the plugin an essential for any WordPress installation, and with the additions of other features such as social sharing, it's usefulness only increases over the years and I'd expect this trend to continue. It's light, unlike a lot of other stats or similar featured plugins, so it does not cause any slowdown to your site. In short, it's worth using even if you're only using one of its many features.

Pros

Easy to use, provides a number of useful functions and does not clog/slow down your site. Its main function has always been stats tracking, but has added other useful features over the years that makes this plugin even better.

Cons

Requires a WordPress.com account, features may be too simplistic for more advanced users.

Review Source

SS

Sinan S.  
Android Developer  
Financial Services  
Used the software for: 1-2 years

### "Jetpack does its Jobs well when you most need."

November 13, 2023

4.0

I am very pleasure that using Jetpack rather than most known rivals.

Pros

its easy to use and control settings and its giving confident when I am messing with suspicious files.

Cons

its sometimes giving an alert to known files but its more important that checks the every file.

Review Source

Seyi O.  
Chief Communications Officer  
Marketing and Advertising  
Used the software for: 2+ years

### "Jetpack Imbued"

August 25, 2022

5.0

Pros

What I like the most about Jetpack is that it does the job of multiple plugins; from it's downtime monitoring to websites visits stats and social share buttons.

Cons

I'm just happy with Jetpack, especially given you still get a lot of features with its free version

Reason for choosing Jetpack

It came preinstalled with my wordpress site and I found it useful

Review Source

Mohammad Izaz Arefin M.  
Website Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "A free Wordpress plug-in for website security, performance, and maintainance!"

October 21, 2022

5.0

Overall, I am very much happy with the services that I get for free from Jetpack.

Pros

Jetpack provides a number of features/modules for webmasters to maintain and secure their websites. I am currently using the free core version. I like Jetpack stats and analysis for my site, social sharing options, downtime monitoring, protections from malicious attacks, and many such features. Jetpack has some advanced features such as search, backup, security, etc. which webmasters can purchase for some additional bucks.

Cons

I use the Jetpack stat every day. While it is certainly useful, Google Analytics provide a more accurate data and insights about website analytics.

Review Source

Islam R.  
Founder  
Information Technology and Services  
Used the software for: 6-12 months

### "Jetpack is 'packed' with features!"

May 30, 2022

5.0

Pros

What I like the most about Jetpack is its free image CDN feature, I used it at one of my clients' website and the results were immediately noticeable. Also it has a built-in critical CSS generator for even more performance improvement.

Cons

I didn't like the repeating Jetpack promotional messages in admin dashboard, it would be better from UX perspective to limit its appearance to—for example—once per week.

Review Source

Namanya B.  
Medical assistant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Monitors websites all the time"

November 25, 2022

5.0

The tool helps us to monitor website and troubleshot issues where we find that the website is unreachable

Pros

The tool has a good website monitoring feature that monitors the website if it is down or up running, it has instant notification for any alert which makes it more easier to monitor the website

Cons

The tool works well with no issue currently, except that the customer support services is not available on their website

Review Source

VR

Verified Reviewer  
Director de Desarrollo de Proyectos  
Marketing and Advertising  
Used the software for: 2+ years

### "Monitoreando con Jetpack"

December 21, 2022

5.0

Muy buena funcionalidad y supervisión en la funcionalidades y publicación del sitio web admnistrado por wordpress.

Pros

Facilidad de supervisión del estado de seguridad y funcionalidad de mi sitio web basado en wordpress.

Cons

En casos de mejora del plan de cobertura el coste del servicio es un tanto elevado a considerar.

Review Source

MM

Mohannad M.  
Manager  
E-Learning  
Used the software for: 2+ years

### "LCA Jetpack Review"

October 2, 2022

5.0

Pros

easy to use, protecting my site and helping having analytics, easy to integrate

Cons

I think it's good for me right now for whatever they have

Review Source

CC

Collis C.  
Writer  
Internet  
Used the software for: I used a free trial

### "My experience using Jetpack"

September 21, 2023

5.0

My overall experience with Jetpack is awesome.

Pros

Jetpack allows you to use their services to reach other WordPress users, who may find your content helpful and help generate traffic and possible sales.

Cons

The only thing I wish I could have done with JetPack is them having their own tool to make the process easier, but other than that I love it!

Review Source

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