# Page 10 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Procare Solutions the right School Management solution for you? Explore 2801 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews

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Procare Solutions

4.6 (2801)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 10 - Reviews of Procare Solutions

## Showing most helpful reviews

Showing 226-250 of 2801 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VM

Valerie M.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "We Love ProCare!"

March 11, 2025

5.0

As a child care provider, I’m so glad I started using ProCare software! It’s made managing my daycare so much easier. The interface is super user-friendly, and I can easily keep track of attendance, communicate with parents, and organize all my records in one spot. One of the best features for me is the Parent Communication app. I can send updates, photos, and messages to parents throughout the day, which keeps them in the loop and reassured about their child’s day. The parents love it, and I can tell the kids enjoy seeing their progress reports too! Another huge time-saver is the billing and payment system. It automatically handles invoices and payments, so I don’t have to spend time on all that paperwork. That’s one less thing to worry about, and I can focus more on the kids. All in all, ProCare has been a total game-changer for my daycare. It’s reliable, easy to use, and has made my day-to-day tasks a lot simpler. I definitely recommend it to other child care providers!

Cons

nothing, there is not one bad thing I can say about this app.

Review Source

MH

Melissa H.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Great System"

February 9, 2025

5.0

We have used Procare for numerous years. We have even been offer other system use but so satisfied with the quality, I will not use any other system

Pros

The ease of use for families. The record capability.

Cons

Customer service can be hard to reach at times

Review Source

CMM

C. Maria M.  
Owner and Director  
Child Day Care Services  
Used the software for: 2+ years

### "Payments all in one day!"

February 24, 2025

4.0

They always answer the phone, and they are always so helpful. I love that they can do a remote session in my computer and fix whatever is troubling me.

Pros

I like the Tuition Express option for parents to pay using automatic withdrawals from their checking account or credit card account.

Cons

It is quite detailed - which is probably necessary for accountability in book keeping, but it does bog me down at times

Switched from

[KidKare Accounting](https://www.capterra.com/p/10006285/KidKare-Accounting/)

for the purpose of automatic withdrawals. Parents were paying me irregularly, on different days of the week. This way, I get paid on Mondays when I have an office day.

Review Source

TF

Tina F.  
Owner  
Child Day Care Services  
Used the software for: 2+ years

### "No longer the top software for childcare! "

February 8, 2025

3.0

Not good, if I didn’t pay so much for the software and many hardware features as well I’d move on from them.

Pros

Billing and operations in one program. Can print daily attendance forms and items needed for operations.

Cons

Constant technical issues, long waits for support, software constantly has problems, multiple features won’t work at any given time due to “system errors” they do not provide communication enough for when the system doesn’t work or has issues.

Reason for choosing Procare Solutions

Less products at that time 10 years ago. But now a days there are more and I wouldn’t have selected ProCare if there were more options 10 yrs ago when I started

Review Source

LS

LaToya S.  
Team Lead  
Education Management  
Used the software for: 1-2 years

### "Parents/ staff feedbacks"

July 28, 2025

4.0

Some things are better then others. The teachers wish they could get notifications when getting messages from parents as well as staff

Pros

It a great way to communicate with the parents as well as staff. the staff enjoys using it. And we can see what going on in each classroom

Cons

it goes off line and it gets hard at time when the parents try and log in. I wish it was a better way to input our lesson plans

Review Source

RS

Rhiannon S.  
Director  
Education Management  
Used the software for: 1-2 years

### "Procare=Great!"

March 10, 2025

4.0

I think Procare has been a great add to our school system

Pros

It helps us keep track of our students, daily attendance, and communication with the parents.

Cons

They need better and more modernized reports. Also, a way of adding content such as specifics about each child in the procare online.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

We liked the ProCare database better and found it to be more useful our needs.

Review Source

YF

Yailet F.  
Director  
Education Management  
Used the software for: 1-2 years

### "Procare is the best!"

March 9, 2025

5.0

I started using Procare since I bought my learning center and I just love it! You can find everything in one place from record keeping to tracking leads, Procare has it all. I love that it is easy to use for us and for the parents. I recommend it 100%

Pros

Easy to setup and easy to use. Parents love it because they are able to stay in the know of what's happening with their child throughout the day. You only pay one monthly fee and all features are included.

Cons

The monthly fee could be costly for a startup daycare.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Procare ofeered one price for all features

Review Source

LC

Lynn C.  
Administrative Assistant  
Child Day Care Services  
Used the software for: 6-12 months

### "ProCare review"

August 25, 2025

5.0

Good Experience, the online version and app are great and work together in a good way. Please continue to send new features!

Pros

They listen - always adding new features! And in a very timely manner as well as the communication that comes with it.

Cons

Would like to be able to create more customized reports or at least an easy quick way to create a custom report.

Review Source

VR

Verified Reviewer  
Provider  
Child Day Care Services  
Used the software for: Less than 6 months

### "M. Macri daycare"

July 27, 2025

4.0

My current daycare provider uses procare and I really like that I can follow along with my kids day while at work

Pros

I love that I can see what my Children are doing at daycare while I'm at work and I can talk to the teacher's

Cons

I don't like that my account is not set up properly and when I go to reset my password it automatically signs me back into the app without letting me reset it first

Review Source

AA

Arleen A.  
Executive Director  
Child Day Care Services  
Used the software for: 2+ years

### "Procare At Pathways "

February 8, 2025

5.0

Pros

Procare Solutions is great for streamlining child care management. Some of the biggest pros include:      •   Parent Communication – The app keeps families informed with real-time updates, messages, and daily reports.    •   Attendance & Check-In System – Digital check-ins improve security and tracking for children and staff.    •   Lesson Planning & Assessments – Helps with organizing curriculum and tracking child development.    •   Regulatory Compliance & Record Keeping – Simplifies documentation for licensing and reporting.

Cons

I have no dislikes when it comes to Procare

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

The demo was really easy and there was no pressure to purchase

Review Source

RH

Rhonda H.  
Pre Kindergarten Teacher  
Child Day Care Services  
Used the software for: 2+ years

### "User-Friendly for admin & teachers"

March 10, 2025

5.0

I have used Procare both from an administrative side and teacher side. As an administrator, I loved the features available to stay organized with child enrollment information, immunization records, tuition needs, staff records and so much more. As a teacher, communicating with families throughout the day has never been easier. The options to provide endless details about each child in my class is absolutely necessary. Procare has become a valued part of our childcare program.

Pros

I love that Procare is such a user-friendly interface between teachers & families!

Cons

On the teacher end, I’m not able to send pictures in direct messages to families. However, the ability to post photos in the activity tab still makes it easy to share moments from our day.

Review Source

LB

LISA B.  
Administrative Director  
Child Day Care Services  
Used the software for: 2+ years

### "Great Quality, Great Customer Service"

November 14, 2024

5.0

Pros

I like the ease of use, on going updates, time saving, money saving, and the ability to access anywhere. ProCare changed the filing method for our records and has given us the ability to work more efficiently.

Cons

The following are cons for ProCare 1. We can not delete items that was uploaded to a profile in error. 2. We can not add daily customized activities for staff such as notes, etc. 3. Customize user access especially in the event of custody issues/domestic violence, etc. 4. Newsletter draft, sent, and scheduled should be in folders per user and/or classroom according to how it is set up. Each user can only see their own newsletter or class newsletter. Admin can see all newsletter. 5. There should be different levels of Admin. There should be a Super Admin option where others can not change unless they are Super Admin. 6. There should be ability to click a button to add a Custody, Domestic Violence, Epi Pen, Asthma icon next to each child on the web and the app. 7. All ability to add calendar activities to on the web without the sending it to the parent. 8. All some authorized escorts the ability to get send and receive pick up/drop off messages so that they can stay informed or notify us of any issues, etc.

Reason for choosing Procare Solutions

ProCare purchased Kinderlime which is the company that we originally purchased.

Review Source

PW

Paul W.  
Daycare Provider  
Child Day Care Services  
Used the software for: 1-2 years

### "ProCare is all that you need for childcare admin "

November 14, 2024

5.0

The ability for ProCare to be the one stop shop for everything related to the daycare experience is awesome.

Pros

The ability for childcare to stay connected with parents throughout the day. Reduces questions later, and promotes better collaborative development.

Cons

Would like it if some of the notifications could come through as text messages rather than just push notifications.

Review Source

AS

Amy S.  
CEO  
Child Day Care Services  
Used the software for: 2+ years

### "Helpful and easy to use!"

April 25, 2025

5.0

Procare makes our day smoother and keeps parents in the loop. It’s been really helpful for our team.

Pros

It's easy to use and helps us keep track of kids, billing, and messages to parents all in one place.

Cons

The mobile app can sometimes be a little slow or glitch when uploading photos or switching between screens, but it’s usually fixed fast.

Review Source

TF

Tracie F.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare Solutions is Great!"

March 10, 2025

5.0

I have had a great experience with Procare. Any issues I have they are resolved quickly and the customer service is great.

Pros

Being able to keep track of everything is all in one place. From tracking children, staff, immunizations, payments, etc. It is so convenient.

Cons

I wish Procare and its Family Engagement would sync staff signing in and out.

Review Source

SC

Sean C.  
Assistant Center Director  
Education Management  
Used the software for: 6-12 months

### "Highly Recommend!"

August 26, 2025

5.0

Pros

Thr Customer Support Team is wonderful and allows for wonderful management for my entire building with ease. I am able to communicate everything O need to to the families with no hassle at all!

Cons

The only issue I could see as a negative cor ProCare is that I personally don't have total access to control our ProCare as thats held by the higher management in our partnership.

Review Source

SM

Sandra M.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare is wonderful."

March 10, 2025

5.0

Procare has never let me down. They are always there to help when i call them and using procare in my center makes life so much easier.

Pros

I love how easy it makes working in childcare, It helps with everything i need.

Cons

I wish they would make the help part easier to understand

Review Source

MM

Melissa M.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Procare solutions "

February 8, 2025

5.0

Procare has been very beneficial for my center, from customer service to keeping up with day to day workloads

Pros

The thing i like most about procare is that it helps keep up with attendance and payments

Cons

Theres nothing to not like about Procare Solutions

Review Source

VR

Verified Reviewer  
Team Lead  
Child Day Care Services  
Used the software for: 1-2 years

### "It is awesome and so efficient."

May 19, 2025

4.0

It has been a great experience its made everything so much easier at my daycare center. Its a great the more we learn about it the more we like it.

Pros

I love how efficient it is. so much easier to keep track of billing and attendance also with parent communication

Cons

I don't dislike anything I really really like everything about it. I have nothing bad to say about it at all

Review Source

AA

Aynalem A.  
Teacher  
Accounting  
Used the software for: I used a free trial

### "Fast, quick "

April 29, 2026

5.0

Yes, I get the massage quick.ehat he did on the day they what they did inside and outside the classroom

Pros

Massage is to quickly from the sander.II have with the teacher good communication about my child.They need some things also

Cons

I can control my child.What he eat breakfast, lunch, snakes.Which activities he did They let me know.

Review Source

CG

Chandler G.  
Assistant Program Director  
Child Day Care Services  
Used the software for: 2+ years

### "Lovely Product"

April 3, 2025

5.0

Great! Highly recommend this to other providers

Pros

Reliable service. I also love the integration between the web based platform and the desktop application. I also love how quick and efficient Tuition Express is.

Cons

Sometimes it can take a while (same day, just a long hold time) to get a hold of tech support, but they always resolve the issue quickly.

Review Source

ML

Megan L.  
Director  
Child Day Care Services  
Used the software for: 6-12 months

### "Procare is Amazing!"

March 8, 2025

5.0

Overall, we really enjoy procare for its ease of use and practicality.

Pros

Procare is user friendly. It has increased our efficiency in collecting tuition, communicating with families, and creating monthly reports for sign in/out.

Cons

I do not like how time consuming it is to put in lesson plans if you arent using their curriculum. Also, the fees for credit card processing are a bit high.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Procare was offered as a free trial from our ELC

Review Source

AT

Angelica T.  
Teachers  
Primary/Secondary Education  
Used the software for: 1-2 years

### "A super easy tool to work with"

March 10, 2025

5.0

Procare has been a very good app for my profession with Teacher, it has been a tool that has made it much easier for me as a teacher. It is easy to handle, friendly, has very good tools to work with and we can easily communicate with parents.

Pros

What I liked the most is how friendly to interact and visually, easy to handle and understand. The different tools it offers to interact with families allow me to do things simpler and faster.

Cons

Sometimes the platform crashes and I have to wait or I have lost the information because they don't load the photos or videos and I have to send them again.

Review Source

DD

Dawn D.  
Teacher Assistant  
Education Management  
Used the software for: 2+ years

### "Easy to Navigate"

March 10, 2025

5.0

It is great to use to communicate with the parents of their child's day.

Pros

Easy to use and Navigate for use or recording each child's daily progress.

Cons

Does take up time and can be hard to use if the day gets busy in the classroom.

Review Source

TO

Tricia O.  
Preschool Administrator  
Education Management  
Used the software for: 2+ years

### "ProCare has been instrumental in our success!"

November 12, 2024

5.0

We have had great success with adding features, updating to new software, interfacing with the original product and ProCare Connect. We've had excellent, clear, kind and patient service from every person we've dealt with at ProCare.

Pros

ProCare has all of the tools we need to run a smooth preschool day. The check in/out app for parents is easy to use for parents, teachers and administration. The integration from ProCare to ProCare Connect has been easy to navigate. Any time we have an issue or need understanding of a new feature, Customer Service personnel are amazingly helpful!

Cons

I wish we had used it sooner! I also would like to have our enrollment paperwork available for completion through ProCare. I believe that is a new feature and we intend to use it!

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

The Customer Service and the Sales Team at ProCare were second-to-none. We feel ProCare has been personally invested in helping every step through tough times, a pandemic and through growing pains. We are ever grateful to each person with whom we've had contact and look forward to a long partnership.

Review Source