# Page 23 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Procare Solutions the right School Management solution for you? Explore 2801 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews

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Procare Solutions

4.6 (2801)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 23 - Reviews of Procare Solutions

## Showing most helpful reviews

Showing 551-575 of 2801 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Misty P.  
Owner  
Child Day Care Services  
Used the software for: 2+ years

### "Procare Solutions"

August 20, 2024

5.0

I have been using Procare since 2002. I have seen the changes and upgrades to make it user friendly and I appreciate the constant upgrades for finesse.

Pros

Procare is a very easy software to learn and the assistance given when you do need help is quick.

Cons

There was a feature that was added about two years ago that I didn't like but was edited and deleted. It was with regard to being signed on and timed out too quickly.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Brightwheel was way too hard to onboard!!

Review Source

MP

Mark P.  
Administrator  
Child Day Care Services  
Used the software for: 2+ years

### "Awesome Daycare Software"

October 30, 2025

5.0

We love being able to provide lots of pictures of the parents children and information about their day. We love all of the features that Procare has to offer. The products only weakness is that we can't take credit cards as parents can't be billed for credit card fees directly and this would be too much work for us to deal with.

Pros

I love all of the features contained in Procare. It easy to use and easy for parents to get information about their child each day from it.

Cons

I wish parents could use credit cards and get billed directly for credit card processing fees. All we can currently do is to take ACH Transfers. For credit cards we use Square.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Cost and ease of use and amount of features

Switched from

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Cost and features and ease of use and not friendly

Review Source

JS

Jackie S.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Prekindergarten"

August 19, 2024

4.0

Overall, I am extremely pleased with .

Pros

The ability to accept all forms of payment for tuition, the ability to collect and generate all types of data, and the ability to generate reports. I also like the ability to communicate and email information to parents.

Cons

The Inability to change the timeout time is annoying at times, especially when you are multi tasking or accepting a telephone call.

Review Source

MS

Matthew S.  
Director of Youth Service  
Individual & Family Services  
Used the software for: 1-2 years

### "Procare, a useful tool for afterschool programs too!"

August 19, 2024

5.0

The sales experience was smooth, integration upload was simple and the product works.

Pros

Procare is a useful app that our staff and parents have found useful.

Cons

I wish the form builder was more useful and had better functionality.

Alternatives considered

[iCare](https://www.capterra.com/p/124123/iCare/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

The price point and sale demonstration sold me.

Review Source

SK

Sheila K.  
owner  
Education Management  
Used the software for: 1-2 years

### "Procare - a daycare software that gives business owners input on new features"

July 19, 2024

5.0

Just like with all the other daycare software products it may take sometime to get a hold of someone during peak hours but they always follow up and make sure you are satisfied.

Pros

Procare is always trying to improve and add new features. Their online videos are always available and easily understood. We appreciate that when they are looking to implement something new we are able to be part of the Beta version and give feedback. Especially appreciated that Procare listens to our feedback.

Cons

There are some simple functions that we would like (for example - a place to put our own school calendar or other notices that parents can just view when they need. Additionally, a ProCare message or email alert that a parent has uploaded a document for our review. HOWEVER, we understand that they can't always implement what we feel is needed.

Reason for choosing Procare Solutions

ease of use and training videos are great with Procare

Switched from

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

they were more difficult/confusing to use on some platforms.

Review Source

BC

Beth C.  
Assistant Director  
Child Day Care Services  
Used the software for: 2+ years

### "User friendly system"

August 19, 2024

5.0

Absolutely fabulous! Overall, the system is fairly easy to navigate.

Pros

I love the options for reports to be pulled based on specific needs.

Cons

I do wish that the reports were labeled a bit better for ease of sorting.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Price and ease of use were top things that were important to us.

Review Source

CV

Candida V.  
Director- Owner  
Child Day Care Services  
Used the software for: 1-2 years

### "Director/Owner"

August 22, 2024

5.0

Ive been having procare for over 5 years and im still learning how to use the program but overall has helped me a lot

Pros

It keeps my school records organized and up to date.

Cons

Billing and uploading forms at time is difficult to understand.

Review Source

DS

Darlene S.  
Front Office  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I love Procare."

August 29, 2024

5.0

Great! I love it! It's a quick scan to check your child in and out.

Pros

I like how you can check your child in & out. You can get updates on what they are doing while they are in preschool.

Cons

I honestly do not have any negative feedback in regards to Procare. I have been using it for several years with my little one & have enjoyed it.

Review Source

NK

NATASHA K.  
assistant director  
Child Day Care Services  
Used the software for: 1-2 years

### "MUST USE!!!! "

August 20, 2024

5.0

Overall i am very impress with their service and the many functions that this service offers our center.

Pros

EVERYTHING!!! If you need assistance they are always there to help you.

Cons

I would love it to be bilingual! OTHER THAN THAT THE SERVICE IS GREAT!

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

THE SERVICE AND PRICING

Review Source

SO

Sandy O.  
Administrator  
Accounting  
Used the software for: 2+ years

### "Procare is awesome"

August 19, 2024

5.0

I have had very good technical support and feedbacks

Pros

Family and payroll accounting. Employee checking in and out

Cons

Parents check in and out their children is not used

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

I have finally learn the program and feel comfortable

Review Source

CP

Christine P.  
Financial officer  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare mgmt"

July 16, 2024

5.0

Game changer in saving time, providing useful data

Pros

Easy to invoice & collect quickly- 99% of collections are electronic & happen in a few days. Reports have useful data.

Cons

In the beginning the support was not good. It is much better now - only has a few issues this year & they were resolved quickly

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Price, our business model fit well with procare- billing/ collection/ communication in one platform

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Procare was less cumbersome than qb & also provided communication & billing in one product

Review Source

JH

Jami H.  
Director  
Child Day Care Services  
Used the software for: 6-12 months

### "Procare offers great experiences for staff and parents! Could use some additional features to make it even better! "

July 16, 2024

4.0

Great overall experience. I am still learning how to navigate everything and use each feature to capacity.

Pros

Beautiful interface, app is great! Ease of use in most areas (billing areas could use more features) but overall the system is very simple to us and set up. We've also had great success with the help center. Always available and quick to respond!

Cons

Having to flip through different screens in billing to gather necessary information. I would be great to have some additional filters to filter in and out billing information and invoices. For example Tuition billing vs. Attendance billing

Alternatives considered

[Playground](https://www.capterra.com/p/220200/Playground/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Most directors in the areas used Procare and recommended it overall

Review Source

DS

Debbie S.  
assistant director  
Child Day Care Services  
Used the software for: 1-2 years

### "Assistiant Director"

August 19, 2024

3.0

I will give it a 5 out of 10 in as a hole. I fill other things are easier.

Pros

The ease of moving kids into other classrooms and that the lesson plan is easy to preform

Cons

that the desktop and cloud don't share.

Review Source

AP

Amber P.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Great for Childcare Centers"

August 19, 2024

4.0

Overall, Procare has been a great tool for our center. It is nice to be able to have all of the information needed in one spot and not have to reference paper forms.

Pros

I really like the ease of use. Most of the information in the desktop version syncs to the app we use.

Cons

Not all of the information syncs. Sometimes we have to manually go in and add information on the app.

Review Source

RK

Raana K.  
Director  
Education Management  
Used the software for: 6-12 months

### "Procare solution for daycare use."

August 19, 2024

5.0

A very good experience so far and in future we are planning to use more features in the classrooms.

Pros

Easy to use, very prompt. Parents love it, from signing in/out of their children to checking their account and making payment. To monitor hourly staff hours1- are easier with Procare.

Cons

1- I wish if salaried people do not require to clock in and out. The previous software we were using did not make salaried persons to clock in/out. 2. The hourly staff timecard should automatically be rounded up. Right now we have to fix every minute in their timecard to avoid overtime.

Review Source

MF

Molly F.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Great childcare management system"

July 16, 2024

5.0

We really enjoy having . Everything is in one place and it helps organize my current students and future students.

Pros

Procare makes my life easier to run my center. I love the billing part, I set it up and hardly have to think about it. I can check on my classrooms' numbers without even leaving the office. My team and I can check in with parents throughout the day with ease.

Cons

The emergency contact pages that we print are nice, but I would like to be able to add information or have more options. I would like to be able to print my Leads page, this can help me see who is on it and when they want to start.

Reason for choosing Procare Solutions

I used Procare desktop at another childcare center and liked it a lot. The demo that we did was great.

Review Source

BS

Binti S.  
Director of afterschool program  
Education Management  
Used the software for: 2+ years

### "ProCare After-school program"

August 21, 2024

4.0

It's pretty decent and the team is very helpful.

Pros

Its like a one stop shop ! I use a lot of features for the family sign ups and did away with the millions of hard copy forms. Saving these digitally has bee a game changer for me.

Cons

It took me a little bit to understand and use the features. I had also changed over mid year.

Review Source

LK

Lacey K.  
Owner  
Child Day Care Services  
Used the software for: 1-2 years

### "Procare is a good choice"

August 19, 2024

5.0

Easy to use, good price, registration is nice and clean.

Pros

Easy to use, easy to register new students. Billing is easy.

Cons

Filling out documents is kind of difficult

Alternatives considered

[ChildPilot](https://www.capterra.com/p/181289/ChildPilot/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Easier to use and the price was good for what we needed.

Review Source

JW

Julia W.  
Director  
Child Day Care Services  
Used the software for: 6-12 months

### "Procare is great"

August 19, 2024

3.0

Love their responsiveness and guidance for customer service

Pros

Easy to use and understand. Ability to communicate with families.

Cons

Doesn't offer all the record sheets that I would like as an administrator. Billing is a little complicated.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

Pricing was better than the other systems.

Review Source

BS

Brandy S.  
Executive Director  
Child Day Care Services  
Used the software for: 2+ years

### "Procare does it's job"

August 19, 2024

4.0

I have used it since it was only a Desktop program. The ease of it in the cloud allows you to work from anywhere with the date and is easy to use.

Pros

It combines the employee and family side making things more efficient.

Cons

I wish their were some additional reports available.

Review Source

KM

Krystle M.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Procare Review!"

August 19, 2024

4.0

I love how easy customer service is to help with problems and fast! I am able to input everything about the children and their families easily. transition to the app was easy as well.

Pros

The ease of having everything in one location!

Cons

How confusing it is at first. There are a lot of different names for the app, desktop version etc that are hard to get to know

Review Source

SA

Sarah A.  
Daycare Provider  
Child Day Care Services  
Used the software for: 2+ years

### "The best & worse of procare"

October 4, 2024

4.0

Really good & im thankful Procare exists and isnt a huge cost!

Pros

That they offer reoccurring billing & tax print out for the year!

Cons

That stripe charges a lot for online payments

Review Source

PW

Patricia W.  
Assistant Director  
Child Day Care Services  
Used the software for: 2+ years

### "Very useful and user friendly"

July 17, 2024

5.0

I am delighted with the overall performance of the software.

Pros

ProCare is the best childcare management software for attendance records, meal reports, employee timecards, and more. We use it daily, and it’s very user-friendly. If any tech support is needed, they are always quickly available to help and resolve any issues. We recommend it for your childcare management needs.

Cons

We would like it if it included a module to generate state contracts required by the California Department of Social Services.

Review Source

SN

Sheree N.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Long time satisfied customer of Procare Solutions "

August 19, 2024

5.0

We love their customer service. They are available to assist with any questions or problems throughout all time zones in the U.S.

Pros

We have been using Procare for years. It is an established program which meets all of our needs to run a large childcare/preschool organization. It is easy to use.

Cons

Honestly, we don't have any negatives regarding Procare.

Review Source

PC

Patty C.  
Director of Operations  
Education Management  
Used the software for: 2+ years

### "Families and Staff Love Procare"

August 20, 2024

5.0

Our sales person has always been very helpful in resolving issues and providing learning support when needed.

Pros

The ease of usage and being able to keep families update on their child's day or status

Cons

Hard to resolve billing issues when they come up

Review Source