# Page 28 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 28 - Is Procare Solutions the right School Management solution for you? Explore 2749 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews --- Procare Solutions 4.6 (2749) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Page 28 - Reviews of Procare Solutions ## Showing most helpful reviews Showing 676-700 of 2749 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SU Sandy U. Program Director Child Day Care Services Used the software for: 2+ years ### "Love ProCare" June 17, 2024 5.0 Love ProCare, I do have experience with other sources and by far this is the BEST! Pros All the many features, I still have so much more to learn! Cons Right now I can't think of anything, wanting to implement more at our school via ProCare. Reason for choosing Procare Solutions The program was already using it when I took this position. Review Source BA Brenda A. Manager Child Day Care Services Used the software for: 6-12 months ### "PROCARE customer" June 17, 2024 5.0 Customer service is friendly and the support you receive is good Pros Payment processing and student sign in and out feature. Cons The ability to give a refund is not easy. You can not change a refund amount, you can only refund a total transaction Review Source CE Christine E. Assistant Director,Teacher Child Day Care Services Used the software for: 2+ years ### "Super Easy" June 20, 2024 4.0 It has made attendance and billing so easy, really convenient for teachers and parents Pros Ease of use, integrated curriculum, pictures at a glance of authorized pickups Cons Not all parents have access to app for messaging and activity feed Review Source AJ Alysa J. Head of School Child Day Care Services Used the software for: 1-2 years ### "Happy with purchase" June 24, 2024 4.0 I've been overall happy with the product Pros Versatility for preschool management. Reports are easy to find. Cons Customer service once you are a customer could use some improvement Switched from [Tadpoles](https://www.capterra.com/p/118895/Childcare/) payment processing, reports, and more features Review Source RK RAMONA K. Program Director Education Management Used the software for: 1-2 years ### "Great App and lots of great features" July 1, 2024 5.0 Great information and the message platform was awesome. I was able to see pictures and communicate effectively an easily with the organization. Pros I like the real time information that was given on the application Cons The con could be information that is not loaded by organization in a timely fashion Review Source RP Rhonda P. Director Child Day Care Services Used the software for: 6-12 months ### "Procare customer" June 18, 2024 5.0 Procare solutions is user friendly and the support staff have been amazing and helpful with all of my needs. Pros The ease of use for staff and families that are enrolled in our program. Cons The cost associated with using the Tuition express/billing side of the program. Review Source MD Melissa D. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Procare Solutions" June 17, 2024 4.0 Pros In my role, financial tracking has been crucial. Procare gives us a way to manage that more easily. Cons Having the time to learn the product while managing a small non profit. I know the product has much more to give that would be helpful. It’s finding the time to learn. Review Source HC Heather C. Director Education Management Used the software for: 2+ years ### "Procare Review" June 18, 2024 5.0 We have been very happy with our purchase and use of Procare. Pros We like the Procare system because it is very easy to use for the school, the teachers and our families. Cons I would like easier report generation and form customization. Review Source KA Kimberly A. OwnerDirector Child Day Care Services Used the software for: 6-12 months ### "Checks off all the boxes" June 20, 2024 5.0 Pros The functionality and appearance of the app Cons The curriculum needs to be more teacher/admin friendlynin terms of planning. There are too many clicks and no pdf file containing all lessons. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Billing platform did not suit the needs of our center Review Source AP Alma P. Director of Operations Child Day Care Services Used the software for: 2+ years ### "Procare Review " June 17, 2024 5.0 Great and we love it so much we got the parent connect Pros Easy to use and set up. Easy to get in contact with others to help as well. Cons Sometimes it crashes and updates at the worst times of the day. Reason for choosing Procare Solutions It works well with everything that we need and great with quicksbooks Review Source AP Alfonso P. Director of Operations Hospital & Health Care Used the software for: Less than 6 months ### "Procare Solutions " July 17, 2024 5.0 Pros Procare is easy to set up and use, minimal training needed. Cons Personally, of the features we utilize within Procare Solutions, we don't have anything that stands out. Review Source KK Kaylee K. Associate Director Non-Profit Organization Management Used the software for: 1-2 years ### "Procare user " June 18, 2024 4.0 great customer service that was able to work with us Pros We appreciate the invoicing feature in procare Cons The extreme monthly price increase was a bit too much for a small nonprofit Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) better invoicing feature was offered in the procare Review Source TT Tamara T. Owner Child Day Care Services Used the software for: 2+ years ### "Procare Management System " June 17, 2024 5.0 Overall, Procare is the best childcare management app for your money. It allows me to manage attendance, family accounting, staffing, and food program all in one place. Pros I love all the reports I can run that make it easy to file grant reports or manage my staffing. Cons We can not change profile pictures on the parent app. I would also like to take payments via the parent app while still passing the credit card fee on to the user. Reason for choosing Procare Solutions we were already set up and one of them did not track food program Review Source NS Nancy S. Assistant Director Child Day Care Services Used the software for: 1-2 years ### "Amazing Product " June 18, 2024 5.0 We are very pleased with this product. We definitely recommend this product Pros it's very easy to navigate for parents and admin Cons will like plans to allow more text messages than the one included in each package Review Source AP Ashley P. Owner Director Child Day Care Services Used the software for: 1-2 years ### "Satisfied with Everything in One Location" June 19, 2024 5.0 Pros I like that most everything that I need is in one place. I like that I am able to communicate with parents, take payments, and do most other things in one program. Cons I don't feel that everything is as user friendly as it could be and I feel like customer service could be a little more accessible. Review Source AG Ashley G. Director Child Day Care Services Used the software for: 2+ years ### "Great digital source " June 19, 2024 5.0 Pros I like the financial piece of Procare. It was very helpful with statements, tuition, time cards, etc. It get everything well organized. Cons There were a lot of features on the parent portal side to the app that were not used. Review Source SW Sarah W. Admin Assistant Education Management Used the software for: 2+ years ### "Procare review " June 18, 2024 3.0 Pros I like how reliable Procare is. I rarely run into any software issues. I also enjoy the amount of reporting available. Cons It is not intuitive/user friendly. You have to know the program very well in order to move around in it. Review Source TG Thomas G. Sole Proprietor Education Management Used the software for: 2+ years ### "Procare is the best app used for my daycare" June 18, 2024 5.0 I am overall very pleased and continue to be happy with Procare. I will continue using and see no reason to switch! Pros Easy to use, inexpensive, communication is easy between parents and myself. Cons At times, service would be down for an hour. Happened occasionally. Review Source JN Jessie N. Director Child Day Care Services Used the software for: 2+ years ### "St. Joseph the Worker Review" June 6, 2024 5.0 Pros Procare has many features that help organize our center. The day to day communication with parents is top priority and Procare Connect makes this very easy! Cons The number of websites. It would be very beneficial for myprocare.com and Procare Connect to be on the same website for convenience to the parents. Review Source Response from Procare Software June 14, 2024 Thank you for your review! We’re so happy to hear that Procare has helped your center stay organized and connected with your families. We appreciate your feedback about your families’ experiences using Procare and how it could be improved. If you’d like to reach out to your Procare Account Manager, they can discuss your needs with you and determine the potential to reduce the number of websites being used. Otherwise, we will be sure to share your feedback and help our team understand ways we can make Procare even better for you, going forward. MH Melissa H. Director Child Day Care Services Used the software for: 1-2 years ### "Director's Opinion" June 21, 2024 4.0 Our teachers enjoy being able to log and not have to use a paper trail. For office use it's good to have everything together. Pros Having everything all together and not having to use different programs for daily operations. Cons Customer Service is hard to get answers to issues. Review Source CA Carissa A. Care giver Child Day Care Services Used the software for: 2+ years ### "Procare App" June 25, 2024 3.0 Pros Making clocking in and out easy, communication with parents is easy. Cons I don’t understand how to use all of the functions, not everything is clear. Review Source JK Jennifer K. Assistant Director and Lead Infant Teacher Child Day Care Services Used the software for: 1-2 years ### "Helps Keep track for business office and a big help with parent communication" July 1, 2024 5.0 I would say that so far, my experience has been a positive one Pros Easy to use, keeps track of things so we don't have to have a million notes. Easy way to communicate with parents Cons Sometimes the site is down and can't access info Review Source HD Heather D. Director Child Day Care Services Used the software for: 1-2 years ### "Love Procare" June 17, 2024 5.0 I love it. I use it for many things from tracking the children/staff in attendance, rooms, new letters, calendars, reports, documents and I love the messaging feature with parents! Pros It's easy to sign in & out children and staff and you can use the program for many different things. Cons I like stick to one option for payment. ACH with the fee waived works best for our program. Review Source CM Connie M. Director Child Day Care Services Used the software for: 1-2 years ### "Very helpful! " June 17, 2024 5.0 Wonderful! Procare has been very helpful! Pros Managing attendance and staff time cards has made my job much easier! Cons Messaging on the parents end seems to be a challenge. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Review Source GC Gabriela C. Office Manager Education Management Used the software for: 6-12 months ### "Efficiency at its finest" June 17, 2024 5.0 Pros We love how Procare has raised our efficiency for our billing, leading our \[sensitive content hidden\] and staff to focus even more on the kid's learning and safety. The parent sign in/out function has been exceptional and children daily activities has built a huge trust with parents. Cons There are still small details that need to be fixed with the billing which makes some parts tedious. Such as manually adding late fees every week. Review Source