# Page 3 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Procare Solutions the right School Management solution for you? Explore 2801 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews --- Procare Solutions 4.6 (2801) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 30th, 2026 # Page 3 - Reviews of Procare Solutions ## Showing most helpful reviews Showing 51-75 of 2801 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SF Stephanie F. Executive Secretary Child Day Care Services Used the software for: 1-2 years ### "Overall Very Satisfied" October 21, 2025 4.0 Overall, it has been great using Procare. The setup is very professional looking and it is easy to find what you are looking for. Pros Great customer support, easy to find what I am looking for, love being able to communicate with parents as office staff or teaching staff. Cons It would be great if we could customize the reports more, or even create our own that are specific to our centers needs. Another drawback is that we are not able to do patch payment entries for tuition payments. We are part of a university that requires all tuition payments to go through their payment system, so parents are unable to pay directly through Procare. It would be nice if there was a way for us to input all of the payments we receive without having to go through each one individually. Review Source SR Summer R. Lead Infant Teacher Child Day Care Services Used the software for: 1-2 years ### "Easy to Love, Hard to Leave" October 21, 2025 4.0 We have tried other applications and although there were pros to them, Procare had the most success amongst our staff. Pros has a simplified layout that is organized and condensed to most important features. Fast communications and the ability to post information and update as necessary. Cons unfortunately has bugs and glitches that are repetitive and crashes that can last hours Switched from [Slack](https://www.capterra.com/p/135003/Slack/)[CoPilot AI](https://www.capterra.com/p/185258/CoPilot-Prospecting-Dashboard/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) The above mentioned products were using way too much time to communicate anything. I’d rather not need to jump through hoops to get anything done. Review Source DW Dana W. Toddler Teacher Child Day Care Services Used the software for: 6-12 months ### "Great system but could use some updates" November 15, 2025 4.0 Overall I am happy with Procare. It is a beneficial system to communicate with parents and provide a daily report. There are some places that could use improvement but it is in general it works well for our classroom. Pros I like that it is easy to select activities for children to share with parents and guardians. Parents are easily able to send messages to the classroom as well to let teachers know if they will be late or if their child will not be in attendance that day. As a parent, I enjoy getting the email summary at the end of each day. Cons We have had a number of issues with connectivity. It's not a constant issue but does happen on occasion. As a teacher, I would prefer if there were a few more options when it comes to adding bathroom activities. It defaults to diaper and as a mixed classroom, I would like to be able to set some children to default to potty over diaper. It doesn't appear that the push notifications work well on Android as I have never gotten them for my child or my classroom on my phone but my child's notifications come through in the classroom iPad. Review Source CR Chellbi R. Owner Child Day Care Services Used the software for: 1-2 years ### "Procare Review " October 20, 2025 5.0 Overall, the app is really convenient and nice to have. I do enjoy it more than brightwheel, minus the price. Pros I love how easy Procare is to use for both the staff and the parents. The parents are able to get notifications right away with what their child does throughout the day. This provides ease for the parents. I’m able to use the Lead option to manage new children who are interested in coming to my center. Cons It is a little more spendy compared to other platforms like Brightwheel. I don’t enjoy the fees that I get changed when my parents decide to pay through the app with a card or bank account. The fees get really expensive on top of the monthly fee to have the app. Switched from [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Because I was joining a curriculum that required you to have Procare. Review Source MC Marci C. Director Child Day Care Services Used the software for: 1-2 years ### "Great alternative to Brightwheel" August 25, 2025 5.0 The experience has been great! I appreciate the customer support the most. They are quick responders! Pros I like the price, it is much cheaper than Brightwheel. Customer support has been excellent, that is actually the reason I chose them. I like the staff management module. Cons I accept check and online payments and charge different amounts based on how customers pay. I would like to be able to limit customers who signed up to pay by check to ONLY be able to pay by check, and not use the card payment function. Also, the filtering of students gets a little clunky. In the student module I can't filter by 2 options, like "kids who attend 2 days" and have "allergies." The filter returns "kids who attend 2 days" OR "kids who have allergies" which is a large data set of all the "kids who attend 2 days" OR kids who have "allergies." I need to filter for both, so I want to see "kids who attend 2 days and also have allergies," just the 2 day kids who have allergies. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions Better customer service and pricing made me choose Procare Review Source RB Robin B. Teacher Child Day Care Services Used the software for: 2+ years ### "Love Procare " April 9, 2026 5.0 Love how you can communicate to parents and put the kids stuff what they do for the day and how there day goes! Pros Communication to parents and love how we can put stuff in procare instead on paper and love how parents to send us message nack Cons I really dont have any thing to say about what i dont like about procare the only thing ia when internet is out procare dont work Review Source KL Kristina L. Director Child Day Care Services Used the software for: 1-2 years ### "Awesome Program" April 29, 2026 5.0 My overall experience with this App has been amazing, I can see what is going on and do not have to be at the daycare. Pros What I like most about the Pro Care App is that everything is online and I do not have to mess with any paperwork. Cons What I dislike about the Pro Care App is I wish there was a way to print out the attendance for daily per class. Review Source AH Angelica H. Lead Child Day Care Services Used the software for: 6-12 months ### "Lead teacher, infant toddler room" May 1, 2026 5.0 From the morning routine, it is very easy to enter every activity in the accurate time. to the evening after nap and diapers changed. The observation helps the parents to understand the milestones and the goals children met every time they are doing the activities. Pros It is very easy to use, great communication with parents, great communications with teachers. did like everything in that application, because is very easy to use.from student management routines and insident reports. The insident reports help me to explain the time and the explanation for what happened at the moment and post the picture. Cons I did like everything in that application, because is very easy to use.from student management routines and insident reports. The insident reports help me to explain the time and the explanation for what happened at the moment and post the picture. Review Source WR Whitney R. Pre-K Teacher Child Day Care Services Used the software for: 1-2 years ### "User friendly for all ages" August 31, 2025 5.0 Overall I have enjoyed using it. I have used it both as a teacher and as an admin and the process has been seamless. Pros The use-ability has been great! From some of us that have used similar platforms in the past to some people on the team that didn't even know software like this existed. Cons Currently Im not able to download the Childs photo. When this came up was end of the year when we wanted to make student year books, however we were unable to download a group of photos by student, class or year. I understand some of the privacy policies come in to play, but something to make this easier for the director level to make even graduation slideshows would be fun! Review Source KS Kayla S. Program Administrator Child Day Care Services Used the software for: 2+ years ### "Amazing Child Care Software" August 25, 2025 5.0 I LOVE ProCare it is so easy for all my staff to learn in the beginning and they make it super easy to add meals, bottles and diaper changes though out the day Pros I love how easy it was to make the switch over we used just use QuickBooks online. Making the change to a childcare specific app/software was so simple and it is so nice to have all our childcare reports/ attendance/ documents in one place. Also the price is great it I've very inexpensive as well as our rates have never gone up! Cons When they do updates it can lag at times as well as can crash but they are good about making sure it is up an running asap. There customer support is great and they send out emails letting us know when the app is down and how soon it should be back up Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We were wanting a child care specific software Review Source JB Joanne B. Child care Child Day Care Services Used the software for: 1-2 years ### "Good program " April 29, 2026 4.0 I like that we can do so much within the application, we don’t use some of the features, such as the camera due to so many families do not like their child’s pictures taken. Pros I love that we can communicate with our childrens families and that all their information is in one app. We also use it for conducting attendance, which is great! J Cons Sometimes in the midst’s of working in the app, it sometimes kicks me out, then have to sign back in, including password and all Review Source YM Yanaida M. Director Child Day Care Services Used the software for: 1-2 years ### "Before and After School" April 9, 2026 5.0 My overall experience with has been positive. The platform streamlines many operational aspects of managing a daycare with its robust features. While there are a few areas for improvement, particularly concerning integration and communication enhancements, the benefits significantly outweigh these drawbacks. I would recommend Procare Solutions to daycare centers looking for an effective management tool that supports both administrative tasks and parent engagement. Pros The customer support team is responsive and knowledgeable. They provide helpful guidance during onboarding and are available to assist with any questions that arise. Cons A few users have reported that certain elements could be more customizable to fit their specific needs better. Review Source SD Sami D. Preschool Assistant Teacher Child Day Care Services Used the software for: 1-2 years ### "A Preschool teachers POV" April 13, 2026 5.0 It's a wonderful and well thought out app. It's a very clear line of communication with plenty of options that benefit both parents and teachers. Pros I like the access and options it gives to teachers and families of children in our care. I appreciate the thorough detailing into what/how information needs to be communicated to parents and teachers. Cons Although the product's interface is thorough, there is always room for more improvement. Research into what types of things teachers communicate to their parents on an average day and implementation of new options based on that research would be appreciated. ps the options and interface for photo uploads could use some extra care. Review Source JR Jen R. Assistant Director Child Day Care Services Used the software for: 2+ years ### "We love Procare!" April 16, 2026 4.0 It has been positive overall. I wish there was a way to edit messages that have been sent to parents. Sometimes you find a mistake after sending it and you can only trash it. Pros Ease of use- it is user friendly. I like the student management. It makes it easy to keep track of students and families. Cons There is not a way to edit the messages that teachers put out to the parents. The office has to trash the message if it's not up to par (grammar and spelling errors, etc.) The billing portion can be tricky- it frequently has glitches. Review Source AR Angela R. Executive Director Child Day Care Services Used the software for: 2+ years ### "Procare Review" October 20, 2025 3.0 Overall, we have used Procare for many years and it has served us very well until recently. We have always enjoyed the convenience of Procare but wish it were more efficient as of late. Pros It helps our centers stay connected and organized. Parents enjoy getting updates and pictures from their child's teachers. Cons Recently we have experienced many times that the software was not working. Many accounts were affected by inaccurate credits either given or left off of their accounts. We have not been able to reach anyone with Procare by phone and it took two days to get a return recall even in a stressful situation. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions It seemed to offer the most for our money. Switched from [Child Care Pro](https://www.capterra.com/p/80715/Child-Care-Pro/) The former software was sold to another company. Review Source SEC Siena Elise C. Administration Assistant Child Day Care Services Used the software for: 1-2 years ### "Procare Makes Daily Operations Easier" October 20, 2025 5.0 Procare has been an amazing tool for our daycare. It has made daily operations so much easier—from communicating with parents to managing billing and attendance. I love how simple it is to send updates, photos, and messages to families, keeping everyone informed and connected. The billing features are straightforward and save so much time. Overall, Procare has truly helped us stay organized and provide better service to our families. I highly recommend it to any childcare center! Pros Easy and reliable communication with parents Ability to send daily updates, messages, and photos Simple and organized billing and payment management Helps keep everything in one place and running smoothly Saves time for staff and improves parent engagement Cons It logs me out too quickly when I’m inactive, which is difficult during tuition payment time when parents drop by unexpectedly Signing back in can take time, especially when I need quick access Review Source SS Sandy S. Assistant Director Child Day Care Services Used the software for: 2+ years ### "Value for Money" October 20, 2025 4.0 Overall it has been a good management program for our center. We only use it for program management. Pros Procare has been a great change for our program. It has a lot of features to the small amount we pay monthly. It is easy to learn and navigate for new users. Cons Support at times is hard to reach a real person. For a billing problem we were having, I called and left messages multiple times and never heard back from anyone. Thankfully the situation resolved itself. Switched from [Office Center](https://www.capterra.com/p/23499/Office-Center/) Better and more options for our program with Procare. Review Source Kimber H. Teacher Child Day Care Services Used the software for: 2+ years ### "Procare ProChoice" July 26, 2025 5.0 I've always enjoyed using Procare! Ive never personally had an issue with it and itself always being updated for the most accirate use! Pros Everything is straight-forward and easy to use. Whether you have or have not previously used childcare apps! Cons Not being able to send photos directly through chat to parents. Its more difficult having to post the photos to their pages, parents dont always see that. Switched from [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Procare offered a more easily accessible app. Review Source OG Olivia G. Teacher Child Day Care Services Used the software for: 6-12 months ### "My honest positive review, no complaints! :)" April 9, 2026 5.0 Very very satisfied overall. I was nervous at first about this transition but it has been great and easy to use. I’ve been able to actually teach others on the app! Pros I love that the app is very user friendly. It is easy to see what students are in in what room at a time. I can easily manage all students and submit an activity for them at the same time. It is easy to communicate with my parents and teachers. The home screen is very easy to get used to and be able to submit things. I’ve never needed any support with the app! It seems to be a good value for the money it costs each month! Very satisfied :) Cons I don’t have many complaints! My only real concern is that sometimes the app can be a bit slow and I have to wait a long write while trying to keep an eye on my kids for things to be submitted. Review Source BD Bri D. Executive Director Child Day Care Services Used the software for: 2+ years ### "Procare cares! " October 20, 2025 5.0 As a director, I’ve found Procare to be incredibly convenient, user-friendly, and hassle-free. We utilize every feature, from staff time cards and student attendance to curriculum, observations, communication, and newsletters. It streamlines our operations, keeps our team organized, and enhances parent engagement. Procare truly supports every aspect of our center, making it an essential tool in our daily success. Pros I like that Procare is super convenient, easy to use. It helps me eliminates paper and admin time and my families enjoy it. Cons There’s only one thing that’s not my favorite about Procare but that’s with any electronic system. Sometimes there’s glitches or service is down. If the app is down then we use the desktop version. Review Source HU Heather U. Director Child Day Care Services Used the software for: 2+ years ### "We just want 1 message portal!" August 25, 2025 4.0 Overall, ProCare is the heart of our center and we use it all day every day to manage billing, ratios, waitlists, rosters, etc. Pros It connects us to parents and families in real time. We use the message feature constantly to send updates and reminders. For billing it is a safe and reliable payment option, easy to navigate. Cons We dislike the new office vs. classroom message feature. Our classroom teachers do not message parents, only admin, so we wish we could just disable one of the message portals. It is super confusing to parents to know which one to use, and we are constantly having to click between the inboxes to check messages. Also, the frequent server errors. Review Source CB Casey B. Teacher Child Day Care Services Used the software for: 2+ years ### "Procare is awesome!" April 9, 2026 5.0 I love how easy it is to use for parents and for staff. It’s very convenient. I love being able to get updates about all the things my little one is doing at daycare like activities, snacks, lunch and naps. Pros Very easy to use. Dummy proof. Everything is bold and easy to see. Plenty of options. Great setup and quick access Cons Absolutely nothing. Everything is great. I never have an issue using the app. I’m able to share it with family members so they can check on my little one as well. Review Source JM Janelix M. Assistant Director Education Management Used the software for: 1-2 years ### "“All-in-One Solution"" April 29, 2026 5.0 Easy check-in/check-out Digital sign-in with PINs or contactless options speeds up arrival and dismissal while keeping records accurate. - Reporting & compliance It generates detailed reports that help with licensing requirements, audits, and general oversight. - Improves organization Many users say it reduces paperwork significantly and helps staff stay more organized across classrooms. Pros All-in-one system It combines attendance tracking, billing, family communication, and reporting in one platform, so you’re not juggling multiple tools. Cons Occasional system glitches, syncing issues between devices, and delays in customer support can create extra work and frustration for staff and families Review Source EF Elizabeth F. Director Education Management Used the software for: 2+ years ### "Procare for the win. " July 28, 2025 4.0 I'm quite happy with the overall experience. Procare is constantly updating their features in which they take our suggestions into account. Pros Procare is easy to use, has good customer support, and allows you to keep tabs on all communication. Cons There are some features that I would love to see added. Simplified registration form and profile combination so there are no doubles of information. Alternatives considered [Playground](https://www.capterra.com/p/220200/Playground/)[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Procare Solutions Better price, same product. There were not many things the others could offer that would make it better for us. Review Source TH Taylor H. Program Director Child Day Care Services Used the software for: 2+ years ### "You Will Love Procare! " October 20, 2025 5.0 Procare was easy to learn how to navigate. I really enjoy using it not only as a staff member but as a parent as well Pros I love how easy Procare is to use and navigate. Costumer support is always very helpful and fixes issues quick! Cons Procare seems to be slow or down at times, but they are usually quick to resolve any issues in a matter of no time! Switched from [Seesaw](https://www.capterra.com/p/204060/Seesaw/) We were looking for something that had all of the components we were looking for rather than having 3 separate apps. Review Source