# Page 46 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 46 - Is Procare Solutions the right School Management solution for you? Explore 2801 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews

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Procare Solutions

4.6 (2801)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 30th, 2026

# Page 46 - Reviews of Procare Solutions

## Showing most helpful reviews

Showing 1126-1150 of 2801 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
daycare teacher  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "procare solutions the beginning"

December 23, 2022

5.0

Pros

being able to download the app and within 24 hours I stared receiving emails and even pictures keeping me updated on my child's day. the whole idea of this software is awesome

Cons

no complaints at the moment. so far so.good I'll getting around it easily and have had no problem

Review Source

NB

Nicole B.  
Program Coordinator  
Education Management  
Used the software for: 2+ years

### "Love Procare! "

September 7, 2023

5.0

Pros

I love to be able to safely and consistently pull rosters for all the children in our school, from attendance to allergies, quick and easily. I also love the ability to reach out with parents quickly.

Cons

At this time, there is nothing we do not like and appreciate about the Procare system!

Review Source

RE

Renee E.  
Director  
Education Management  
Used the software for: 2+ years

### "Endless Possibilities"

July 31, 2023

4.0

Great System with many options, automated tools and helpful resources and software support.

Pros

Integration was straightforward. Offers automatic Card posting, and simple online portal for parents to pay online. As well as option to email parents invoices with the click of a button.

Cons

Product has a broad range of Capabilities that can be a little overwhelming in the beginning but gives great customization options.

Review Source

KR

Karen R.  
Director  
Education Management  
Used the software for: 2+ years

### "Procare review by a Director"

August 14, 2023

5.0

good experience very reliable

Pros

I like the app and all the reports needed from the administrative standpoint.

Cons

I dislike when it goes down or the app runs slow or goes down cause we rely on it so much for recordkeeping

Review Source

CB

Catherine B.  
Director  
Education Management  
Used the software for: 2+ years

### "Procare Review"

July 31, 2023

5.0

Customer service is lacking. It is hard to get in touch with a person.

Pros

Parents love the ease and immediacy of Procare.

Cons

There is no real form integration and I don't like the payment limits of tuition express.

Review Source

PD

Pat D.  
Program manager  
Education Management  
Used the software for: 2+ years

### "Love the ease of procare."

September 25, 2023

5.0

I love the ease of using and training new employees to use the program.

Pros

Not needing to collect payments or make bank deposits.

Cons

I love procare so at this time I have no cons

Review Source

kF

karina F.  
Finance Administrator  
Education Management  
Used the software for: 6-12 months

### "Good system"

December 30, 2023

4.0

Pros

I like the tuition management and attendance options.

Cons

I can't set up for families to pay the credit card fee on their own (they pay us all of it and then we pay procare), we also aren't able to add students with a start date in the near future as it will show up as the student is absent from the day we add the student on. Support says to send them suggestions but doesn't seem to really act on it.

Switched from

[Tuition Express](https://www.capterra.com/p/177236/Tuition-Express/)

From what I heard, it was an automatic switch.

Review Source

NF

Nick F.  
Director of Finance  
Education Management  
Used the software for: 2+ years

### "Solid Database, Needs some modern update"

May 10, 2019

4.0

I have used procare as our main database for around 6 years and overall it has done a good job meeting our needs. The up front costs for the modules can be a bit steep, but this is matched by more reasonable monthly hosting costs, making it cheaper overall than many competitors who bill per child. If I was starting from scratch I may chose a more modern software suite with more mobility, but having invested in procare I do not think there is any need to switch any time soon.

Pros

The database is easy to navigate and puts all the information we need in easy to find places. Billing is simple and very customizable. Payment processing is quick, easy, and reasonably priced. The reports are easy to run and they get me the information I need in a fairly concise way.

Cons

The software is 100% desktop only. There is no real mobile app and even the check in/out software requires a full copy of windows, I can't run it on android tablets. There is a web based app to review certain things but it is clumsy to access and the reports are limited. I am hoping they will release a proper fully functional IOS/android app to match their many competitors.

Review Source

Stephanie N.  
Director  
  
Used the software for: 1-2 years

### "A good starter tool for running an efficient childcare facility."

December 13, 2017

4.0

It helps you organize your business in a more efficient way.

Pros

Procare does a great job at helping organize your business from all the kids and families you have enrolled, to helping you with billing. There are so many tools within the program that help you efficiently run your day to day tasks. Through Procare we were also able to track attendance by allowing our parents to check the children in and out, which was very helpful.

Cons

It can be a very complicated system and I often needed help through customer support. The program would malfunction or go through upgrades and that was very frustrating when trying to run a business.

Review Source

Response from Procare Software

December 14, 2017

Stephanie ¿ We appreciate your candid feedback. Our training team and support staff are always here to assist with setup and use¿and troubleshooting any issues you may have. We¿re not aware of any recent issues; please let us know how we can help.

SK

Sandra K.  
Preschool Director  
Education Management  
Used the software for: 2+ years

### "Procare Solutions"

July 31, 2023

5.0

Overall, I would highly recommend to any preschool or child care program.

Pros

Ability to communicate with parents quickly & easily, including sending pictures or videos of their child's day.

Cons

Employee attendance and benefits tracking could be better.

Review Source

SA

Stephen A.  
Security Architect  
Computer & Network Security  
Used the software for: 2+ years

### "Procare Solutions is a Parent's Dream for transparacy"

September 6, 2023

5.0

This is a great product. Easy to use, always worked and never crashed.

Pros

I'm so glad that the app is easy to use and I can see updates on my Children. The images lows quickly and I am also able to download those and the movies. That is great to feel like being a part of a young child day who may not can say everything they did.

Cons

The only issues was a log out at one point. I needed a 10digit code for the child to sign back up.

Review Source

AR

Amanda R.  
Owner/Director  
Education Management  
Used the software for: 2+ years

### "SuperLove KinderLime!!!"

November 20, 2019

5.0

I am saving ridiculous amounts of TIME and ENERGY. Billing, attendance, employee hours, etc. is all in one place. So simple!!!

Pros

I love how there are always updates and new features!!! I've been using KinderLime since 2012 and I loved it then, but I SuperLove it now!!! So many things that make my job as a teacher, director and owner SO MUCH faster & easier. I love the intuitive of the app and website. Very simple learning curve - just download and go!!! I'm made several suggestions for improvements over the years and most of my requests have been added features shortly after, so I know they listen to their customers and care what we think!!! When another provider asks about software, I always recommend KinderLime.

Cons

So far, it doesn't track employee hours on the app, so I have to log into the computer to see if someone is approaching their hours for the week and that is not always convenient when you're making a quick decision about who to let go early.

Reason for choosing Procare Solutions

Because it's extremely intuitive and new features and updates are added frequently.

Review Source

SB

Sharon B.  
Childcare Director/Owner  
Individual & Family Services  
Used the software for: 2+ years

### "Just Like Home Childcare and Learning Center"

August 10, 2023

5.0

Payment issues.

Pros

The ease of tracking and the functionality of the daily reports

Cons

I love the curriculum and everything that has to do with Procare.

Review Source

CR

Cary R.  
Director  
Education Management  
Used the software for: 1-2 years

### "All-inclusive Child Care Center Management System"

November 19, 2019

5.0

I use to do manage many daily activities the old-fashioned way, by hand! I used another book-keeping software program to track invoices, but I manually input data into a desktop program. I would have to create time-sheets each week for students to sign-in/out, manually log and record meals and activities. Now I can do all of that at the touch of a button or select from a pull-down list. If there is a need that isn't offered I can submit a request and 100% of my suggestions have been added to streamline my activities even more. I couldn't be happier!

Pros

We converted our child care management system into this all-in-one program a little over a year ago and we couldn't be happier. All students, all activities, all staff, including billing are at my finger-tips! This program has cut down on my management time significantly because all features are readily available without having to navigate to another browser or program. Time-savings and thoroughness is a priority and our parents love the features of online payments and seeing 'real-time' activities their child is involved in. Another great feature is the customer service! I cannot say enough about the promptness of Kinderlime's customer service. This is very important!

Cons

I do not have any concerns at this time. We have been very satisfied.

Review Source

PA

Portia A.  
Director  
Education Management  
Used the software for: 2+ years

### "Love it!"

July 12, 2023

5.0

The support is amazing. The team is very understanding and helpful for one who is not very tech-savvy.

Pros

Time-saver! Easy to learn. Excellent support. Easy integration.

Cons

Because I don't have accounting experience, I had to work pretty hard at the expenses and ledger side. It's a different approach than Quickbooks. However, it did not take long to learn it and it seems easy now.

Reason for choosing Procare Solutions

Familiarity with product at previous center. Had all of the features I needed for a daycare ministry that was still using paper only!

Review Source

Response from Procare Software

July 20, 2023

Thank you Portia for taking the time to give us your feedback!

KV

Kevin V.  
Vice Presdient  
Accounting  
Used the software for: 2+ years

### "Procare, the one stop software"

February 27, 2024

5.0

We love Procare and would recommend it to all daycare and school's contemplating switching to it.

Pros

We love the simplicity of the application, the reporting and how simple and easy payment processing is with Procare.

Cons

Every now and then Procare doesn't work for our parent users and in the instances getting support was an issue.

Review Source

JS

Jennifer S.  
Administrative Assistant  
Education Management  
Used the software for: 2+ years

### "Does its job"

May 10, 2019

4.0

Procare offers a lot of organization for childcare providers. However, I believe many of their options are outdated. I get the impression that Procare doesn't always know what their users want.

Pros

Easy to enter, sort, filter information. Makes accepting credit cards and running automatic payments fairly simple.

Cons

\-It would be great if reports were more customizable and if you were able to save more than one set of filters for reports -Online accounts for Tuition Express do not update automatically, and payment processing is usually a day behind due to east/west coast differences, which is extremely confusing for payments -With so many family dynamics, it should be easier to offer separate ledger cards for students even with the same payers -Procare does not warn you when it is not connected. You appear to be online and then when trying to do something (like take a payment) you are informed that you are not connected. It takes a good 3-5 minutes to restart the program (there is no option to simply reconnect) which is frustrating when you have a parent waiting.

Review Source

CC

Cindinett C.  
Assistant Director  
Education Management  
Used the software for: 2+ years

### "Review of Procare Solutions"

September 27, 2023

5.0

It has helped a lot with time management when it comes to parents making payments. I do not have to take payments, or post them since it is done automatically.

Pros

I like how easy is to do roll call sheets as well as print the authorized emergency/pick up list for the teachers to have in case of emergencies.

Cons

It is difficult to create certain reports or see certain data. Too many steps for something that should be simple.

Review Source

RR

Raquel R.  
Curriculum Coordinator  
Child Day Care Services  
Used the software for: 2+ years

### "Admin approved "

February 11, 2025

4.0

Pros

As an admin using the desktop version, we can easily monitor real-time number ratios, which is highly beneficial. The communication section facilitates seamless interaction with both parents and staff. Additionally, the newsletter feature is a convenient tool for sharing updates.

Cons

The assessment section: we still need to find a way to fit our school's assessment tool.

Review Source

AJ

Alena J.  
Student Record Coordinator  
Education Management  
Used the software for: 2+ years

### "Kuei Luck ECC"

August 15, 2023

5.0

Tracking is easy.

Pros

Reports are extremely useful. Child tracking as well.

Cons

Reports can be improved. Can't schedule a classroom change.

Review Source

MJ

Marci J.  
Owner  
Education Management  
Used the software for: 2+ years

### "Don't Know What I Would Do Without It!"

July 5, 2019

5.0

Exceptional customer service! Anytime, I can't figure something out or if I mess something up, I know that the staff with promptly and kindly help me. No recorded voice message, just real live people. This is ProCare's strongest feature!

Pros

ProCare is the heartbeat of managing our center. I don't know what I would do if I didn't have ProCare. Everything from managing our parent accounts to knowing who is at our center is all at a fingertips reach. Any time I need a report on something I simply click a few buttons. There are so many features in ProCare that after 12 years, I still don't know all of them.

Cons

In any software program there will always be better and easier ways to pull up a report or put information into the system. What I like about ProCare is that they are always open to hearing what the user needs and they are constantly making the program easier to use. I wish that ProCare would make it easier to take and put in parent pictures. This is a time consuming process that could be streamlined with a procare camera connected straight to the program.

Review Source

DR

Denise R.  
Director  
Education Management  
Used the software for: 6-12 months

### "Just starting out "

August 14, 2023

3.0

Unsure at the time, seems to be ok, but not as customizable that I have found so far.

Pros

I enjoyed that when I had a question the support team was very helpful. The wait time was a bit long, but the service was helpful.

Cons

I have not spent enough time getting to know the system. I have many questions and my previous service used videos, so I could just type in a question, and it would list video trainings to reference.

Review Source

KM

Kelly M.  
Assistant Director  
Education Management  
Used the software for: 2+ years

### "Procare review"

September 27, 2023

5.0

The overall experience has been really good. The technical team is always very helpful!

Pros

I like the fact that parents are able to communicate with their child's teachers and see their activities throughout the day.

Cons

Sometimes parents have trouble or get kicked off the app occasionally.

Review Source

KH

Kristi H.  
Director  
Education Management  
Used the software for: 2+ years

### "Procare"

August 29, 2023

4.0

It has been very good overall and after the initial set up, has saved time on payroll

Pros

That staff could sign in and out electronically and we could track the hours for payroll

Cons

The set up was time intensive, There are almost too many options (at least for our needs)

Review Source

LT

Lorie T.  
Lead Teacher  
Education Management  
Used the software for: 2+ years

### "A work in progress, but they are very attentive to user suggestions"

April 6, 2023

4.0

It's working, but could be better. I know they are working on some of the suggestions put forth by users.

Pros

It save time and paperwork when letting the parents know what their children are learning when with us.

Cons

There are many features that could be honed to make the program more user friendly. Number one would be to make it searchable when all of the centers lessons are there. There needs to be keywords.

Review Source