# Page 51 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 51 - Is Procare Solutions the right School Management solution for you? Explore 2749 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews --- Procare Solutions 4.6 (2749) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Page 51 - Reviews of Procare Solutions ## Showing most helpful reviews Showing 1251-1275 of 2749 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Michele C. Director/Owner Facilities Services Used the software for: 1-2 years ### "Procare User Review" July 31, 2019 4.0 Overall we are happy with the system. Pros I like the ease of the onboarding for new clients. We no longer have to type everything in and worry about errors like we needed to with other child care software. The ledger and accounting system is easy to use and we LOVE that parents can pay their tuition from anywhere by logging in the running a credit card. They can also access ledgers and tax statements which created less work, meaning more time for us to work on our program rather then working in the office. Cons There is not a way to apply security deposits into the future. We also wish there was a report of daily attendees by age. Parents are not able to add another child on their own, we have to do that. The support is spotty with extremely long wait times. The videos are hard to navigate or find. Videos should be accessible within the area on the software that you are needing help in. Review Source DE Denise E. President Education Management Used the software for: 2+ years ### "Wonderful Child Care Software" May 21, 2019 5.0 Running the floor is so much more simple now that we can see which children are checked in and teachers are on the floor. Parent and state invoices/payments are also much easier to track. Procare has given us more control over the administration and running of the Center. Pros This software makes managing our Center so much easier. Procare helps you manage ratios at a glance, review accounts receivable, track payments from State Agencies, and manage staff hours and schedules. Cons I would like to see a function or report that tells you when certain deadlines are approaching: expiring child medicals, alert when children are approaching an age where they should be changing age groups/classrooms, etc. Currently, you have to go in and run a report or look at each child to see an alert. These need to pop-up in a section of the dashboard. Review Source LB Lori B. Directo Used the software for: 2+ years ### "We love using Procare to allow us to organize and keep track of our student and parent data." July 28, 2018 5.0 Pros Procare customer service is top notch! They are friendly, professional and always help solve any issues we have. They are quick to respond and knowledgeable. We also benefit from the time saving record keeping. Cons Procare does not have a way to monitor or assist with our wait list. Adding a feature like this would help us keep our school full and allow us to be more helpful to parents wishing to enroll their children in our school. Review Source Response from Procare Software August 6, 2018 Lori - Thank you for sharing how Procare helps you organize and track student and parent information. You may also find the online registration feature of MyProcare helpful in managing your wait list. You can choose to import children as enrolled or put them on your wait list. You¿ll be pleased to know those features are already included with your Procare Cloud account. We'd be happy to talk with you about how to set it up for your situation. CS Carl S. Preschool owner & CSO Education Management Used the software for: 1-2 years ### "Procare Software Needs to Listen to its Users Needs" May 22, 2019 4.0 Procare has done a good job at bringing a great deal of the industries requirements together in one software application. Lots of organizations try and build there own system by using commercial off the shelf tools BUT PROCARE brings all that effort to one program. Pros Cloud base app. Done a great job delivering a cloud based application out of the gate A+ Cons Touch screen device H/W issues have not been addressed in YEARS. Having to work around the issue for years is unsettling every time it happens and clunky to get stood back up.. Basic functionality capabilities that have been mulling around for years never get addressed. Example adding a Report that would provide "Emergency Card" information by classroom is a necessary feature in any environment and it doesn't exist from data viewer either. Best solution would be to create an API to your database because all the Family related Emerg Card details are spread across a number of tables... Trying to use MySQL to gather what we need. Review Source EZ Eva Z. Admin Education Management Used the software for: 2+ years ### "Admin review" August 17, 2023 5.0 I really enjoy the program, it is very easy to use. I am able to keep track of ratios easily and daily activity. The parents really like having the app and be able to communicate more frequently with the teachers. Pros It is user Friendly. I like how I can see the ratios in each classroom and how easy it is to communicate with parents. Cons There are some days when the app is just lagging and are not able to update the daily activity of the children, but it does not happen so often. Some parents have been logged off their accounts and we are not able to explain to them as to why it is happening. Review Source MG Michelle G. Administrative Assistant Education Management Used the software for: 2+ years ### "Great help website" May 31, 2019 5.0 This allows me to easily track my students attendance and their tuition. It is easy to see where we are over or under staffed and create solutions to my staffing problems. Pros I love the amount of reports that can be generated with just a couple of clicks. There are actually so many of them that I sometimes can't find the one I need. However, that is not a problem because I just go to the Procare website and search for what I am looking for and the site has step by step directions and sometimes videos of where and how to get what I am looking for. Cons It is sometimes difficult to find the report I need. The names are not always intuitive. I also would like to be able to tweak the reports a little or export them to a format I could easily change. When I export to Excel the formatting sometimes is wonky. Review Source kS kristy S. Director Education Management Used the software for: 1-2 years ### "Firm Foundation" January 29, 2024 5.0 It's been a great addition to our school Pros It is so easy to use and has simplified our daily record keeping. Cons It shuts down for scheduled maintenance at inconvenient times. Reason for choosing Procare Solutions It was recommended by our accountant who helped another school with Procare Review Source CC Cherie C. Executive Director Education Management Used the software for: 2+ years ### "Easy to use" August 29, 2023 5.0 Pros User Friendly software, Customer service is excellent Cons I wish it was integrated with the Iowa HHS system. It would make our time doing state paperwork a lot less. Review Source SS Shanae S. Director Education Management Used the software for: 1-2 years ### "jami" September 15, 2023 5.0 very great Pros pictures and the ability to comunicate with familes Cons slow and sometimes not functional well.. Review Source KA Kerianne A. Project Coordinator and Onboarding Specialist Individual & Family Services Used the software for: 2+ years ### "Procare - West Midland Family Center" August 3, 2023 4.0 Pros The ease of attendance tracking and the ability to input schedules has been very helpful. We use Procare to produce our daily attendance sheets across all childcare and out of school time programming. I appreciate the consistancy that it allows. Cons We used to often need to reboot family check in/out system after power outages or randomly when it would stop working. I believe that there has been an upgrade available that our organization had not purchased. I am not sure if our issues were due to not having a newer model. Review Source SM Stephanie M. Marketing Director Consumer Services Used the software for: 1-2 years ### "Not Impressed" January 24, 2018 2.0 Pros Parents enjoy the touch screen technology and the use of fingerprint check-in/out, though it's initially difficult to register some fingerprints. Cons The user interface is cumbersome and looks antiquated. Maintaining ProCare actually creates more work for me due to user error from parents not completing check-in and check-out - and the need to manually post payments to each account, without the ability to generate reports! Reporting is nonexistent. My home computer and my laptop both run Mac OS, which don't support this Windows-based software. I am searching for a new program that runs on Mac OS and has greater reporting capability. Review Source Response from Procare Software January 31, 2018 Stephanie - We're glad parents are enjoying the touch computer, but sorry to hear they aren't always completing the process. Here's a short post with video that may help http://procaresupport.com/how-to-check-in/. There are also several methods to record payments that are automated or parent-initiated that will eliminate manual postings. Procare does include hundreds of standard reports, and a Data Viewer to create some of your own-we'll be in touch to help you find those that are best for your situation. And, there are options that allow your Mac to run Windows programs. We can help with advice on that as well. TJ Teresa J. Administrator/Owner Used the software for: 2+ years ### "Procare's Technical support is wonderful!" May 15, 2018 5.0 Pros The ease of billing procedures, Tuition Express and Payroll. Procare is also a very user friendly program and the on-line tutorials is an extremely nice tool! Cons What I like least is that we lose Technical Support after a certain amount of time. After paying for the product it would be nice if the Technical Support could be offered on an on-going basis. The Technical Support Team does an amazing job and is always extremely polite and easy to work with whenever I encounter a problem. The amount of time spent on hold to reach them is sometimes difficult especially when we are trying to run our programs and do our jobs at the same time. Review Source Response from Procare Software May 23, 2018 Teresa - We're so glad your billing procedures and payment processing have been simplified with Procare and Tuition Express. As to Technical Support, it's free and unlimited as long as you maintain a current version of Procare. For Cloud customers, that is automatic as you're always on the latest version. For non-Cloud (locally installed) editions of Procare there is a modest annual update subscription fee. KS Kabba S. Office Manager Education Management Used the software for: 2+ years ### "Procare review" July 15, 2019 4.0 Pros Is is nice that we can track the kids and our billing all in one. Cons Went entering info on children of the same family. you have the repeat the same information so many time, It is time consuming when you have families with 3 children you have to do the same entries several times. The wait time to talk to costumer service is always too long. Reason for choosing Procare Solutions We wanted the try a software that is more geared toward a Childcare Center. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Because we can track our students' schedule/ attendance, checking in and out in one software and we also like Tuition Express. Review Source HG Hyacinth G. Owner Education Management Used the software for: 1-2 years ### "Owner" September 6, 2023 5.0 Customer service is knowledgeable, and the waiting period is low. Pros The efficiency that I get, I'm able to send my parents newsletters, receipts and invoices, and re-occurring billing, Cons Procare is a good program, and I don't have any issues with it. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing Procare Solutions It works best for my pre-school. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 2+ years ### "Smart care product " March 16, 2021 4.0 It is very easy to this tool and very easy to understand to even normal people. Pros Very easy to build and manage Invoicing, Billing, and Payments, and also management Tools. best contactless check-in and check-out with GPS is also a good one. very well Built-in Parent Engagement App as well. Cons Sometimes we do it through the app, it gets crashing especially in android, and very slow loading pages. Review Source EJ Emma J. Admissions Administrator Primary/Secondary Education Used the software for: 1-2 years ### "Procare users for two years" September 14, 2023 5.0 Pros This system is great for having a fast way to tally attendance and track students through the day. Cons The customer service is slower than it has been in years past. Review Source JE Jessica E. Director Education Management Used the software for: 2+ years ### "ProCare Software for Child Care Center" August 9, 2019 4.0 I love that I can go back and look at different reports for both families and staff. I would say this is one of the most beneficial parts of ProCare. It is also nice to get real time information on when children and teachers are signed into the facility. Pros There are lots of great reports on the procare system and it does a great job collecting information. I also like that I can keep accurate records for attendance, tuition, and other notes and information. Cons Sometimes it is difficult to find the exact report I might be looking for whether it is because it does not exist or it is just tricky to find. Reason for choosing Procare Solutions Running a large center and doing everything by hand was just not an option. ProCare was something both recommended to us, and something I had some prior knowledge of before we purchased it. Review Source JH Jonna H. Lead Teacher Medical Practice Used the software for: 6-12 months ### "Procare " August 24, 2023 4.0 Overall it is a great tool to use within i childcare setting Pros It is accessible with to families at any point of the day if they have it on their phone or computer Cons When on wifi at our location it glitches Review Source KB Kristi B. Business Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Business Admin User" August 31, 2023 3.0 Unfortunately, at this point, I am not a fan. I have worked in software for billing and accounting for over 30 years. It has a lot of functionality, generally speaking. But some simple things are missing. Pros I do like that there are many needed tools in one software. Cons This software should have an automatic billing setting that can be turned on and off either by dates or user. I do not like features of billing at all. It also does not have some basic report functionality for simple reports. Review Source DJ Dominique J. Assistant Director Education Management Used the software for: 2+ years ### "ProCare Review " September 26, 2023 4.0 Pros I enjoy the ease of ProCare it has a lot of helpful features. Cons I have difficulty with customizing the dashboard. Review Source TD Toni D. Resource & Referral Admin Education Management Used the software for: 2+ years ### "Great product! " April 13, 2021 5.0 Absolutely love it! We share with many other providers how ProCare has helped our programs. Pros We absolutely love that ProCare has revolutionized how we operate. We no longer have a large balance owed from families, we have streamlined payroll efforts, collaborated with therapy service providers for reporting requirements, and so much more! Cons The only thing I’d change would be the ability to run reports for all of the programs under an Administrator’s login. For example, we have four programs. I have to log into each center’s side of my account in order to get to payroll reports... It would be easier if we could select each program we wanted reports & info for, and be able to capture all in one report. Reason for choosing Procare Solutions the multifunctionality of ProCare & everything it encompassed. Review Source SN Shelly N. Childcare director/adminstrator Used the software for: 2+ years ### "Procare keeps everything organized and efficient" June 14, 2018 5.0 Pros Ease of use- I basically played around and learned the software on my own with the use of Procare's video classes. The classes walk you through every step and you can walk along with them using your software at the same time. Customer support is phenominal. They are always at hand and stay with you through the process of handling what ever your question/issue may be. Upgrading is easy as well. Cons I wish it was easier to figure out specifically tayloring the way we charge our families to fit the program. For the most part it is in there, but our sytem of charging is unusal . Review Source Response from Procare Software June 18, 2018 Shelly - It's great to hear how much the video lessons have helped and about your positive experiences with our support staff. On the billing side, Procare can handle a wide variety of situations from hourly to half/full day, to extra hours and late pickup fees, along with weekly, bi-weekly, and monthly rates. We even write custom formulas, as needed, for unique situations. We'd be happy to review the billing setup with you to ensure things are working in the most efficient way. DT Debora T. Administrator Education Management Used the software for: 2+ years ### "Procare Software a Key Contributor to Our Success" August 2, 2019 5.0 We opened our Child Care business with Procare Software, and although we recognize the benefits of being able to get information we need through simple operations, we have not used any other software. Pros We initiated our business with the use of Procare Software 9 years ago. We have incorporated key programs and upgrades over this same period. We love Procare's unique Child Care Program Software because it is designed specifically for this purpose and makes our coordination and consolidation of information and data much easier. We can develop and print reports timely and with ease. Cons I am still working on designing reports for specific purposes, such as a report with Employee Codes only. Have not been able to develop this simple list of information. Reason for choosing Procare Solutions Complete Program for Child Care Services Review Source SS Savannah S. Curriculum Coordinator Education Management Used the software for: 6-12 months ### "My review as a teacher turned curriculum director " August 29, 2023 4.0 Mostly good Pros Communication with families is good. It is easy to sign children in and out. Cons Parents creating new accounts coming from previous schools. There are always account set up problems. I wish there were more customizable templates and backgrounds for newsletters. Review Source HL Holly L. Supervisor Education Management Used the software for: 2+ years ### "Procare Software Review" September 20, 2018 5.0 Pros ProCare is fairly easy to use. I did not receive any formal training on how to use the program, but I was able to teach myself how to use most functions fairly quickly. Cons This is not a deal breaker, but I would have liked to have seen more options for backgrounds on the program, since I like to decorate my desk and classroom according to the seasons. Review Source Response from Procare Software September 25, 2018 Holly - We're glad you've found Procare easy to use on your own--although we do offer free setup training to all first time customers to help you get off to a smooth start. Our Client Services Team can arrange that for you as needed at 1-800-338-3884. Also, you have many more options for backgrounds than you might realize. Procare itself has close to 30 standard choices, but you can have Procare match your Windows color scheme, which gives you an even wider variety to choose from. To do so, from the Procare Home screen go to Configuration > User, and uncheck the box that says "use a program skin". Now set Windows to any color you like by going to the Personalization menu and choosing Colors. Hint: Click the Windows Start button and search for "Personalization".