# Page 53 | Procare Solutions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 53 - Is Procare Solutions the right School Management solution for you? Explore 2749 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/23486/Procare-Child-Care-Management/reviews

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Procare Solutions

4.6 (2749)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 53 - Reviews of Procare Solutions

## Showing most helpful reviews

Showing 1301-1325 of 2749 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EK

Erica K.  
Director  
Education Management  
Used the software for: 2+ years

### "Helpful Product "

August 13, 2019

4.0

Pros

This software is very all-encompassing and our business uses it as our main database for tracking student records, tuition billing, employee compensation, etc.

Cons

There are some minor areas that could be improved. It would be helpful to be able to look at two reports at once. It would be nice to be able to customize screens even more personally. There server seems to be under maintenance often (although usually on the weekends at night). You have to pay for particular upgrades.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

I was more familiar with this product already.

Review Source

AL

Amy L.  
Director  
Education Management  
Used the software for: 2+ years

### "I can't imagine running my daycare without Kinderlime!"

November 20, 2019

5.0

I love this program. I use Kinderlime, not only to communicate well with parents, but also to keep track of everything required by the state to be a licensed daycare!

Pros

I really like how easy I can file family information and keep records that are required for daycare licensing.

Cons

Sometimes it is tough to adapt to the updates. However, it's been worth it when I figure the updates out.

Alternatives considered

[KidKare Food Program](https://www.capterra.com/p/166858/Kid-Kare/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

I like presentation of Kinderlime. It is attractive to parents. I also think kinderlime is fairly priced. It is an app I can afford to help me run my small business.

Review Source

MR

Mike R.  
Latchkey Team Leader  
Education Management  
Used the software for: 2+ years

### "Great Program and Very Flexible"

August 2, 2019

5.0

Overall, very satisfied with ProCare. The software is very stable and it has never "frozen" on us. We do our billing on a DAILY basis because we only charge for the days the child(ren) attend. (We are a school district based program). The program is very flexible with the different modules we purchased.

Pros

Ability to store a plethora of information and recall it at a moments notice. Very easy to navigate. Good selection of customization for reports.

Cons

It does take a lot of mouse clicks to enroll a new student. Instead of going back to the child's account It would be nice to be able to change dates in the deposit reports if a mistake was accidentally made.

Reason for choosing Procare Solutions

It offered customization that we required for our daily operation.

Review Source

TJ

Tiffany J.  
Childcare Director  
Education Management  
Used the software for: 2+ years

### "Love ProCare! "

July 8, 2019

3.0

Tuition express has solved a lot of delinquent accounts. The families enjoy having access to their accounts.

Pros

I rely on Procare for a number of reasons. It assists me in a lot of different aspects of my business. It saves me administrative time, so that I can continue to focus on my staff and the children we serve.

Cons

I would like to see the scheduling aspect coincide with the billing process. When my families put in their children's schedules and it is different from their billing method, I have to manually change the amount and it will not allow me to change the description. I understand that this program was designed for what the majority of centers do billing wise, but we are rural and like to be a little more flexible with our families.

Review Source

MAQ

Mary Anne Q.  
Administrator  
Individual & Family Services  
Used the software for: 6-12 months

### "Overall "

October 27, 2023

4.0

Pros

I like that I am able to see what is happening in my whole center.

Cons

No in person training. Not everyone can just watch and video or do a phone call remoted in and learn.

Alternatives considered

[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Review Source

RS

Reshmi S.  
Director  
Education Management  
Used the software for: 2+ years

### "wonderful"

April 5, 2023

5.0

Pros

Easy and quick reference. Very clear to understand.

Cons

I have nothing, in particular, to say about this.

Review Source

Response from Procare Software

April 6, 2023

Thank you for taking the time to review your use of Procare!

AG

Aleesa G.  
Teacher  
Education Management  
Used the software for: 1-2 years

### "Gunderson review "

August 1, 2023

5.0

Pros

Ease of app use, for parents and teachers. All the info is there to see

Cons

Not being able to see transfers of students

Review Source

LH

Lenor H.  
Assistant Director  
Education Management  
Used the software for: 2+ years

### "Absolutely Perfect! "

April 13, 2021

5.0

Excellent. We have used Procare Desktop for over 10 years. While we have talked with other companies about their products, we keep coming back to Procare because it is so helpful!

Pros

Not only is the software very user friendly, but the training and customer support is exceptional. The program is extremely helpful to organize and customize to track and monitor most of our enrollment needs.

Cons

Nothing really, maybe customizable forms for families to fill out enrollment packets online on the required licensing paperwork. Really there are a lot of features we are still learning about and excited to implement!

Reason for choosing Procare Solutions

We stayed with Procare because it had the most features and best options for our program. We added the Procare Connect package this year.

Review Source

VR

Verified Reviewer  
Assistant Director  
Education Management  
Used the software for: 2+ years

### "Procare Endorsement"

July 25, 2019

5.0

We use the software for the day-to-day operations of our center and have been using this software for over twenty-five years. As technology advances, so does the Procare software. If we have ever needed support, it was always provided, usually with a quick response. We have been and are pleased with the advances Procare has made and is making.

Pros

This software is very user-friendly. This is one of the features we were looking for when testing the different software for the child care/preschool industry.

Cons

We are unable to customize some of the reports which are available - and there are a lot!

Reason for choosing Procare Solutions

Procare was the most user-friendly and had a wider range of features that the other software at the time did not provide.

Review Source

JM

Jennifer M.  
Program Director  
Education Management  
Used the software for: 1-2 years

### "User friendly "

September 24, 2021

5.0

My experience has been outstanding. The program offers many features, reports and options that our previous program did not. If there is ever a question, the online help as well as live customer support is stellar

Pros

I most like the connection between Procare and Tuition Express. It saves valuable time and makes it very easy for online payments

Cons

I would like it if the sytem was connected to our website data

Review Source

Response from Procare Software

October 6, 2021

Thanks for the great review Jennifer! Happy to hear about your great experience with Procare.

AB

Ashlyn B.  
Teacher  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Love it!!"

June 5, 2023

5.0

Pros

Notifications about my baby’s day are easy to read!

Cons

Can’t pay on the app just yet day care needs to set it up

Review Source

Response from Procare Software

June 9, 2023

Thank you for taking the time to write a review of the Procare child care mobile app.

JT

Jennifer T.  
Owner & Directer  
Alternative Dispute Resolution  
Used the software for: Less than 6 months

### "Changed my Life"

November 19, 2019

5.0

I no longer have to calculate hours by hand, add up time cards by hand, process many many credit cards twice a month by hand, call each parent personally and stay in the phone for many minutes, print invoices for parents/clients, the list goes on and on!

Pros

I love that I can see each teacher and child in each class. I love that the billing is all done through Kinderlime and for me. I love that Kinderlime calculates all of my before and after school kids. I love that I can pull reports on anyone that has gone over hours or just pull the monthly hours of the children. I love that my teachers can clock in and out and the hours can be pulled however I like. I love that the Childs day can be logged throughout the day, such as diapers, feeding, ouches, etc and the parents get an immediate message. I love that the parents can communicate with the teachers and I can see the back and forth communication. I love that when I have a question about the software someone gets back to me with an answer so fast! I love that I can plug in potential tours and the status and add them right into the customer database. Kinderlime has saved me long nights of work. Overtime for my employees. It really has changed my life. I looked at doing kinderlime many years ago, and regret not doing so.

Cons

So far I love everything about Kinderlime!

Reason for choosing Procare Solutions

Customer service, easy explanation. They guy who signed me up... amazing!

Review Source

KM

Kay M.  
Business Manager  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Functional not intuitive"

August 14, 2023

3.0

Overall, Procare does what it needs to. I do wish it was more intuitive and user friendly.

Pros

The ability to have all the information and reports is there. Having employees clock in and out has been a game changer. The how to videos are incredibly useful.

Cons

Procare is not visually intuitive, it's difficult to find what you need. Having to go into multiple menus and submenus is tricky.

Review Source

AV

Amy V.  
Administrative Director  
Education Management  
Used the software for: 2+ years

### "Preschool software"

July 8, 2019

5.0

It has been the best company to work with in all situations. I have used Procare for over 20 years and love it.

Pros

We love this software for our preschool. It works so nice with what we need to accomplish for our center and parents. The software lets me do the computer work in a short amount of time. Because there is so much other things to do than just the accounting part of the job. It is so easy to use and Procare is so helpful when you call and ask questions. They even have a lot of videos on line that are easy to see and explain everything to you.

Cons

I have not found anything that I don't like about Procare software. The thing we have the most problem with is the internet going down and that's not Procare's problem.

Review Source

PD

Pam D.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "V9 to V10 Conversion"

August 9, 2016

5.0

We have use Procare for 15 years and love it! We do not have all the modules but most of them. We work within Procare 80% of our day. We have recently converted to V10 and are working often with Support to help us with or little challenges.

Pros

We have found the video's to be awesome! The help feature is the Best! The helpfulness and person care from all the support staff is A+ !!! Love Remote Access by the staff!!!

Cons

It's a challenge learning all the new buttons and new reports but at some point it will become second nature. County ledgers did not transfer correctly and had missing data. Thankfully Support has taken it over to work on to see what is the best and simplest solution for our specific situation.

Review Source

Response from Procare Software

August 9, 2016

Hello Pam, and welcome to Procare v10! Thank you for your review. We really appreciate hearing suggestions from our customers and are glad that our amazing tech team was able to help. Rest assured we are here to give you another one of our famous customer care Procare Hugs if you need any help in the future.

AK

Aysylu K.  
student  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Procare is a great App for daycare"

February 1, 2022

5.0

I am a parent of a child who attends a daycare. Procare is a great app to see my son's daily activities at daycare. Autopay made our life easier to send payments on time.

Pros

I loved this app. My son's daycare provider used it. I loved that I could see pictures, comments of my child's daily activities. I could save pictures and videos. The payment was also sent through the app, it was a great option to put it on autopay so we wouldn't forget to pay every week. I also could send messages to provider and upload necessary documents.

Cons

I did not see any cons of this app as a parent and user.

Review Source

CH

Christine H.  
Director  
Education Management  
Used the software for: 1-2 years

### "Child Care Software "

November 17, 2020

5.0

Amazing.... best investment for our organization

Pros

So easy to use the software and keeps parents files and financial information easy to track and stay on top of during the pandemic and our closure it allowed me to run the daycare remotely. I can't imagine without the software how difficult it would have been to manage everything without the software. So many filters allow you to get the information you need

Cons

Some things are hard coded and can't be changed

Alternatives considered

[Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/)

Reason for choosing Procare Solutions

cost and customer service is top notch

Review Source

Response from Procare Software

November 18, 2020

Hi Christine, Thanks for taking the time to leave this great review!

TF

Tracy F.  
Pre School teacher  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Parent communication "

July 24, 2023

5.0

My overall experience with Procare has been good.

Pros

I like that you can easily communicate with parents about their child’s day. Upload photos so parents can see what activities their children are participating in throughout the day

Cons

I can’t think of anything I don’t like about Procare.

Review Source

Response from Procare Software

July 27, 2023

Thank you for taking the time to write a review of the Procare platform.

SF

Shannon F.  
Owner/Director  
Education Management  
Used the software for: 6-12 months

### "Reliable, Comprehensive Product"

August 3, 2019

5.0

This product has been amazing and customer service/support has been reliable and helpful as I learned the system. The tutorials are fabulous and I would highly recommend the software.

Pros

Payroll through Procare is my favorite feature, but every aspect of the software is amazing. I can track full time enrollment hours, watch from my dashboard my “live” ratios so I can make staffing adjustments as needed. I am able to quickly provide my customers receipts and track data with a variety of forms available to my email through the system.

Cons

The system is so comprehensive that it s difficult to learn all of the aspects. What I use the most was very easy to learn, but I know there is more that I can use - it is just so vast that I don’t have enough time to learn it all.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[brightwheel](https://www.capterra.com/p/144060/brightwheel/)

Reason for choosing Procare Solutions

I felt as though all components of this software would address my needs and it has.

Review Source

FW

Felisa W.  
Owner  
Education Management  
Used the software for: 6-12 months

### "The Best Decision"

November 20, 2019

5.0

My overall experience has been excellent with Kinderlime. My response time to my questions have be great and the customer service has been nothing less than attentive even at off times during the day.

Pros

Everything needed to manage my daycare. Ease of communicating with parents and caregivers. All in one billing, marketing and lead management. Great customer service and awesome response time (and I have had questions pop in my head at 2am...lol).

Cons

The only cons I have would be not having the calendar usable on my desktop. It's only usable on mobile devices. Not having multiple online lead forms as far as inquiry, registration and waitlist forms. I have to adjust my forms throughout the year to accommodate the needs. Inquiry forms are less detailed but registration form requires more information. Therefore a parent inquiring would be hesitant to complete a more detailed form.

Reason for choosing Procare Solutions

Because of the ease of the software and features not servicing my needs.

Review Source

ML

Mindy L.  
Office Administrator  
Education Management  
Used the software for: 1-2 years

### "Great Software"

September 28, 2023

4.0

Pros

Procare is extremely versatile and easy to use.

Cons

Would like to be able to print off all the incident reports together. Attendance reports could have more options.

Review Source

GP

Gracie P.  
Teacher  
Individual & Family Services  
Used the software for: 1-2 years

### "Procare Review "

September 30, 2022

5.0

Very helpful and easy to use— fast, easy for parents to pick up. Just has its technical difficulties sometimes.

Pros

It’s very ways to keep parents updated on their child throughout the day.

Cons

It shuts down sometimes and then information cannot be tracked.

Switched from

[Tadpoles](https://www.capterra.com/p/118895/Childcare/)

More organized.

Review Source

WM

William M.  
Admin Assistant  
Education Management  
Used the software for: 1-2 years

### "First review after a year"

July 3, 2019

4.0

Replaced stand alone time clock machine and software. Has ability to print more reports on staff, which we did not have capability wise prior (DOB's, sign in/out, roster, etc).

Pros

A variety of capabilities available of reports. A central location for staff data rather than multiple spreadsheets which was used prior and manually made.

Cons

It can take a while to train yourself on how to use and adapt to needs. Manual does not cover all areas thus you need to search site for support or call. There are a few areas needed to be custom made in reports. Be nice to tweek the layout of some reports at times but then again just export it out and customize the report in the end.

Reason for choosing Procare Solutions

Gained more for the price as stand alone units cost as much or more but did not provide as many features. Also, the potential to consider added more Procare software if the school so chose too.

Review Source

VV

Vartan V.  
N/A  
Education Management  
Used the software for: 2+ years

### "Procare is very helpful"

July 19, 2023

5.0

Pros

It’s very user friendly, I appreciate the ease of the design

Cons

No, there is nothing for me to note that is an issue

Review Source

Response from Procare Software

July 20, 2023

Thank you for taking the time to write a review!

SM

Sara M.  
Education Coordinator  
Education Management  
Used the software for: 1-2 years

### "Helpful product for child care "

December 31, 2022

5.0

Overall, I had a good experience using Procare. It made my job easier in many ways.

Pros

It made attendance, enrollment and general data collection easier. It was useful for generating reports and doing weekly financial reports.

Cons

The price of the Parent communication I would have liked to use it instead of other products to communicate with parents but the cost was too high.

Review Source